excellent service received, satisfied from initial phone call for estimate and pick-up.read more

I needed an oil change and wanted a shop near my home. Stress Free had great reviews do I decided…read moreto give them a try. Such friendly people. I waited for my car. In addition to the oil change they changed the engine filter. Before I left they produced a detail report on the health of my car along with photos. Very helpful. I will return.

Update: got a message today, from Rick, reaching out about our conversation not going well and…read morewanting to know how he could improve or something like that. Not sure if he saw the review and that's why he was reaching out, or what, but I'm updating to five stars because he obviously cares. OG review: Called them to book an appointment. Spoke with Andy originally, who seemed very nice and friendly. She transferred me, and the guy I spoke with, Rick I think his name was, wasn't very friendly at all, and didn't seem like he wanted my business, so I trusted my gut and didn't book the appointment. I wish I had a different experience. I saw they had lots of good reviews here and on Google was why I reached out in the first place.

These guys are the best! I had been using them for years until I could no longer drive so I sent my…read moreson to them with his car troubles and they have been nothing but professional, kind and honest with him. I always appreciated how they treated me when I came in - very professional and never condescending. On another note, when my son's car finally gave up the ghost, they allowed him to keep it there for a short time. I had to go in the other day to meet with the Cash for Cars guy and I am so grateful to this sweet, young lady named Kayla at John's who deserves a big shout out. First of all, it was hot, and she welcomed us in to this wonderfully air conditioned room, offering sodas, water or coffee as though we actual customers. Then she offered to help get stuff out of the car, brought the dealer in to us and continued to be helpful and kind. A really nice man, Brian came out of his office and offered a form for those who don't have the actual Pink Slip, which I discovered we didn't. At one point, the dealer came in shaking his head saying "no deal" because he couldn't see the VIN # on the windshield alluding that it had been scraped off and didn't match thr door VIN. He then promptly left. Kayla, having heard that he couldn't see the VIN, promptly ran back out to the car and discovered it was covered up by a Soapy Joe's sticker. She then ran back out to where his truck was parked to let him know. In the end, we still didn't get it sold bc we couldn't find the actual Pink Slip (which I told him about when he first got there), and he apparently didn't want to bother with the form. I felt like a spectacle in their office but everyone was so friendly and positive and helpful toward us that it made me feel ok. I shouldn't have been surprised because they have always been this way. This is how the world should be! This is how we should treat one another. I felt so grateful and I will be taking in a plate of something special for them as a result. On a.side and final note of observation, I overheard one of the other girls answer the phone and was so impressed with her professionalism and kindness to the caller. I bring it up because it means a lot to know you are being spoken to with dignity and kindness. Anywho, thank you John's and thank you Kayla for making my day just a little more special!!

I brought my Mazda and Honda civic when rain water flooded my car and a repair of my driver seat…read moredoor from a fender bender respectively. My daughter and I were very pleased with the outcome. They took good care of our cars and we did not have any issues since then. We were pleasantly surprised with their reasonable price. They were honest, friendly and very accommodating. I will highly recommend Daniel and his staff for all your collision and other repair issues.

I recently had work done by Carrillos & Sons due to someone hitting my parked car. The damage was…read moreon my rear bumper and wheel. The body shop did an excellent job repairing. They had to completely remove my bumper and disconnect all the sensors, install new parts and then repaint my Mazda CX -5 (red)! They did an amazing job, it's as if it was brand new. They communicate very well both via email with status updates as well as their text messages. They also had to deal with insurance and did so very well. Pricing was reasonable and I was overall extremely pleased!

Cannot recommend Mr. Lee enough! I brought my Ford Ranger to the dealership because I thought my…read morespecific repair would be under warranty. It was not so I got charged $200 for the diagnosis alone. They then wanted to replace the EGR valve sensor for $750. The part from Ford was $30 online, and Mr. Lee installed it in less than two hours for $140. It's hard to find trustworthy mechanics. Definitely will return for any issues in the future.

I can't say enough great things about Lee's Auto Repair. Lee is always super helpful and incredibly…read morequick to accommodate me; he consistently lets me drop off my car on my day off and somehow always has it ready the same day. His pricing is hands-down the best around, and the quality of his work is outstanding. He's extremely knowledgeable and clearly knows exactly what he's doing, even with more advanced, technical repairs. I drive a 2020 Mazda CX-30 that's had multiple mechanical issues, and the dealership was quoting me thousands of dollars for repairs. Lee took care of everything for a fraction of the price. One job included replacing the rear liftgate latch assembly, which required taking apart the entire interior of the trunk. Another repair involved replacing the AC compressor, which I've learned is a common issue with this model due to faulty clutches. He's also done my brakes and rotors, and every experience has been smooth and stress-free. I truly couldn't imagine going anywhere else for service on my Mazda. Highly recommend!

The guys at SD Auto Service were very honest to me about my car. They told me exactly what was…read morewrong and how much it would be to fix it. They didn't try to sell me on other crap about my car like many mechanics in the area do and the price was great. Definitely going back again.

Best experience I ever had in a mechanic shop. Honest and professional people. They really take…read morecare of their customers! Will be taking all my vehicles here from now on!

If you're looking for an honest, skilled, and reliable mechanic, look no further…read more Aaron and his entire team are phenomenal. Excellent customer service is clearly at the heart of their culture, and it trickles straight down from Aaron himself. He is exceptionally personable, trustworthy, and straightforward. Instead of trying to upsell unnecessary work or temporary quick-fixes, Aaron gives you the honest truth about what your car actually needs so repairs are done right the first time. It is rare to find an auto shop with this level of integrity and top-notch service. I cannot recommend Aaron and his crew highly enough!

Are you going to warranty issues that arise to the switching to an oil that would void a mfg…read morewarranty? I bet not! Higher viscosity leads to higher pressures which lead to seals leaking and failing. I'm really surprised you haven't researched this. How about the leaking oil filter a day after install? Seems like a sure way to get more money outta a customer once their engine gets starved of oil. How about the sloppy work with oil left all over my car? Lack of care and integrity. How about the scratches from resting my tires on the paint of my car? Lazy and inconsiderate. Pulled from the article that copied and pasted "Engine Design Changes: Newer Toyota engines are designed with tighter tolerances and specific lubrication needs that necessitate these thinner oils, such as OW-16 or OW-8." Exactly my 2019 Lexus ux250 is a newer Toyota engine if you weren't aware , so why are changing it?

Outstanding service, pricing, and turnaround time. My hybrid Kia was LONG overdue for a major…read moreservice, and I was dreading how much it would cost and how long it would take. Over a couple of calls, Andy answered all my questions, provided honest feedback, and gave me a very reasonable quote and a couple of appointment times. The whole experience was smooth and easy. Andy is a great communicator and provided live updates on the day of my service. I may have found a reliable long-term partner in Western Auto. Thank you, Andy and team!!!

Excellent service and pricing. I'd higly recommend Western Auto.. Andy and his guys worked on both…read moremy scion frs and subaru forester for some minor and major (60k maintenance) items. Andy is super helpful, informative, and easy to talk to.

Honest, trustworthy, talented, and professional business with exceptional customer service. Been a…read moreloyal customer for years and they have taken care of everything I needed from day one. They have never tried to upsell me and have transparent, honest pricing. I always feel like I'm in good hands and can rely on them to give me the right recommendations!

Good service at a reasonable price. I stopped coming here for awhile but only because I bought a…read moreTesla. Recently I sold that and bought a Corvette C8 Stingray. Oil change and transmission filter was a lot, about $1,650, but the service was fast and more affordable than the dealer. Chevrolet Dealer in Mission Valley never even called me back, these guys called right away.

I was going to another shop until I spoke to Debbie on the phone, SHE sold us, meaning we had made…read moreour minds up to pay over $500 for automotive services at a closer location, but her kindness and attention to what we needed reflected the values of the company, se we drove further because of her customer service, so she sold us because of her customer service, we do have other choices but she made the difference.

Something chewed through my window washer fluid hose and after the typical rip off quote from the…read moredealer and a couple other places with long waits, I luckily found Miramar Automotive. They were wonderful from the first phone call to my arrival 20 minutes later, to the actual repair 10 minutes later, all at a very reasonable price! Katie was so kind and friendly and Juan was so quick and efficient. Can't say enough about this place and I will def be returning the next time I need anything done to my car. Thank you Katie and Juan!

I recently had brake and suspension work done on my Honda CR-V at another auto repair shop. When I…read morepicked up my vehicle, the rear end was noisy and the ride felt unusually rough. I returned to that shop and asked them to inspect it again, but they told me nothing was wrong and recommended replacing my tires for a smoother ride--even though the tires were only three years old and had just 13,000 miles on them. I then brought my car to Frank Honda and Toyota Auto Repair for a diagnostic second opinion. Mike inspected it and called me right away with a serious finding: the left rear brake caliper bolts were missing, and the right front brake caliper bolts were loose from the previous brake job. This was especially concerning because I had already returned to the original shop and been told the vehicle was fine. This issue could have caused the brakes to seize, putting both my safety and my vehicle at serious risk. I am incredibly grateful to Mike and the team at Frank Honda and Toyota Auto Repair for their honesty, attention to detail, and outstanding service. They identified and corrected a dangerous mistake that another shop had made, and I truly believe their work protected me from a serious accident. They have earned my complete trust and will be my mechanics for life.

Unorganized and Incompetent. Would not recommend you take your car here for anything.read more