I called a few days ago because I had purchased a Groupon. I'm assuming it was the owner I talked…read moreto, he was extremely friendly and told me I could come in the morning on Thursday, no appt was necessary. So I went this morning and he was on his way out to an appt. He ran outside and asked if I could come back in an hour as he needed to get to this appt. I said sure and left. He was very apologetic but I get it, life happens and we all have things that pop up. I went back around 12:45 and waited a bit as there was another customer in the bay ahead of me. As soon as the other car was complete I was waived into the bay. I showed him the Groupon and I accidentally purchased the incorrect Groupon for my vehicle (I have a Jetta) oops so he told me he would honor that one and had me pull up Groupon to see what the cost would be if I had purchased the correct one. He just charged me the difference for the one I had purchased and the cost of the one I should've purchased. I know for next time. It's a small business with two bays. I think it's just him and one other employee. He's very nice and I like to support small family businesses. I was in and out pretty quick too. He told me my tires pressure was really low. Explains why my sensor came on. Yes I'm one of those women! Anyway I recommend J's oil change.

Great shop run by a stand up guy who will stay open late to help you out. Price location and…read moreservice all very satisfactory

I dread. DREAD! going to the oil change... and will dread NO MORE thanks to Valvoline! I'm a young,…read morefeminine person who doesn't know annnnyyything about cars, PLUS my car is very girly, I am always worried I'm going to get taken advantage of (and I HAVE lol). Daniel and Dakota were nothing but professional, efficient and kind! I have never felt talked to at my level at an oil change at their ~ competitor ~ like I have at this one. I will seriously never go another place!! And that first visit mail coupon was life changing. Thank you, Daniel and Dakota!!!!!

Poor customer service, also asked for my receipt said the printer was down and they emailed me but…read morenever received it. Just seemed bothered by a customer.

Brought my Acura here because my brakes started grinding. Incredible service. Friendly people. Fair…read morepricing. They were packed but were able to squeeze me in. Car was done next day. Will be coming here for everything moving forward.

Great customer service with respect for myself and my car!!! Did needed work and a complete visual…read moreand written report of repairs done and any possible future issues. my opinion, 5 STARS.....

Excellent service and turnaround time for an oil change…read more I would suggest them to anyone.

Found these guys by chance a couple years ago. Fixed a AC problem I thought was going to mean…read morereplacement for my clean older 2000 Lincoln Town Car. Turned out to be a relay switch for a much less reasonable cost. Recently had a starting issue same car, thought for sure it was some type ignition relay, nope, this time the actual starter. Diagnosed and repaired in 36 hours at a fair price. They really seek the problem vs assuming the obvious and deliver trust and confidence. If you know me, I don't trust my baby with anyone. My wife who always uses her dealership says she's going to start using them because of the quick diagnostics and prices.

Very nice employees great service and very quick price was very reasonable and fair. Best place in…read moreParma!

Its under new ownership and the service quality went downhill. The oil change took less than 5…read moreminutes. The guy cared more about upselling me wipers on my back window. I use to go here for even brake service but I after this experience, I will never come back.

I miss Jim! Too busy!! I do get a glance and a hello always from Jim expressing sincere concern…read moreabout my car. Jose the go to guy literally fills in I believe sensing the slight agitation of Jim not being available, Jim being tooo busy. Jose pulls the car in (I like Jose) Dustin a few seconds later steps in and it's like a musical all hands on deck! I Dustin Jose, Jose Dustin Jim in the background conducting!! NEARLY SEVEN YEARS IN... I ain't been back to that dealer... most marriages don't last this long... shop ALWAYS clean, service superb, the guys genuinely care pricing is the best the grass ain't greener on the other side . pam

Honest, diligent, and stood by their work! In February I…read moreneeded a new Transmission. Fred discussed which mfg he wanted to use, and why he made that decision. A new transmission was installed the day it arrived at his Parma location, and I was able to enter the van back into service. Later we ran into more problems, the van is 5 yrs old and has nearly 200k miles. A contained leak meant fluids were getting into places you dont want them! Antifreeze and transmission fluid were hand in hand! I was so nervous about maybe losing my transmission warranty, and another $5k! I was assured if we ever needed a new transmission, he would honor the warranty and get it for me. That is exactly what Fred did! Im waiting for him to open this morning, eager to have my van running well!

told me my engine would overheat and shut down if I didn't change my coolant...my coolant was…read moreperfectly fine. I'm glad I didn't let them change it. I hate places that care more about their sales than the customer.

They destroyed my oil pan and I had to get it replaced. It cost $1200 and then they refused to pay…read moreup.

My wife had her 2010 dodge grand caravan 3.8 done at this location. Shortly afterwards. There was…read moreoil in the driveway. Leaking really bad. Come to find out the oil filter was loose. And her oil pan drain plug was replace with a different oil drain plug that had a metal washer instead of a rubber washer. I found out by doing her oil change myself. WOULD NOT RECOMMEND THIS BUSINESS.

So I needed a quick oil change. And what better place to go than a place with the same name. The…read morestaff was very friendly. They appeared to know how to do their job properly. My car didn't blow up as I left. So let's assume they did their job right. The reason for only four stars was primarily based on the look of the location. I fully understand this place is an oil change location. But that doesn't mean you need to have a dirty looking place. Things can be clean in a shop environment. Other than that. Everything went well.