NEVER GO TO THE DOWNTOWN CONOCO located in Billings MT. I have had a poor experience at this gas station several times, however yesterday 6-7-18 and 6-8-18 has caused me to write a poor review and I hope anyone who sees this review will take it seriously. It started as a regular visit looking to buy a few small items, the carded me for a lighter which I did not know MT required and I had mentioned that while still giving them my ID, the clerk a very unpleasant older lady, than told me not to get lippy with her or you can fucking leave. YES!! she swore at me! I told her do not swear at me I am a customer not your employee. She told me to leave and not come back. I decided to come back the next day to file a complaint in person with her manager. The manager took her side before I had even finished my story and said "Sometimes we have to swear to make the poor customers leave." I felt disrespected, on top of that the manager stood up and tried to physically intimidate me with his size. I just wanted someone to take me seriously and they didn't. NEVER GO TO THIS GAS STATION! read more