I live right down the street, and Everytime I go in to buy cigarettes they treat me like I'm a 9…read moreyear old with a fake ID. I don't appreciate being turned away all the time just because I use a passport instead of a drivers license. If it's good enough to leave the fucking country it should be good enough for your gas station.

On a road trip from Idaho to St Louis we stopped in for gas and a soda. The staff was smiling and…read morethe store was pretty clean. My wife said the bathroom was spotless, and there was 9 inches of snow on the ground. Now that's effort! Nice variety of snacks and gas was commonly priced. No issues and we will add this to the "safe stop" list for our travels.

Pilot is a great place that has a lot of things. The reason for the 4 out of 5 star is because…read morewhen I stop to get gas with my credit card and it asks me if I want a receipt, I have to go inside because it is either out of paper or its broken. What's the point of paying outside if you need to go inside to get your receipt?

I'm here right now on my 34 hour break. Went in to take a shower, the guy behind the counter said…read moreno showers were available I asked "how long is the wait?" He told me that no showers would be available at ALL. I asked him why, he said housekeeping didn't come in today. I asked what about tomorrow? He said "If someone shows up." Lazy employees!!!! There were 3 cashiers at the time! One could have easily cleaned the showers! Hell!! I offered to clean it if I could take a shower!! It's hot, I need a shower! How hard is it?! He wouldn't allow that either, of course. Pilot in Billings, MT, you lost my business.

Fuel up your rig and get your family some snacks and…read moredrinks. Staff is nice enough. There is a hot food service counter. We like the breakfast burritos.

Well let's just say being one of two gas station in round up if one person gets the Corona virus…read morethen then the town will spread like the lighting that causes fires out here. The workers and customers do not wear mask like their DNA is separated from the human species. On a positive note the cashier was somewhat nice hence the two star versus one . Hope this town doesn't get infected

They need to spend a couple of dollars and repair their receipt printers on the pumps. I can…read moreconservatively say 90 percent of them do not work. NOT very convenient to have to walk into counter and ask for a receipt. Hmmmm...maybe that is their ploy, get you to walk in and buy some inflated priced snack. Nope, not me.

While traveling through Billings we needed to fuel up so we decided to stop in at this gas station…read more From the moment we pulled in the experience was bad and it quickly got worse. The first issue that I had was the fact that you couldn't use you card at the pumps. Since that was the case I had to go inside and the lines were horrendous. The cashiers were rude and the customers here were rude. At least 2 people in line were drunk and the cashiers still sold them alcohol. When we finally fueled the pumps were slow and I had to go back in to get cash for the difference from my card. The bathrooms here were gross and the building itself was annoying. It had a casino which was packed with drunk people at 4pm and an Arby's which seemed to be less than clean. In the end we disliked our stop here and wouldn't stop here again.

The in store staff is friendly and helpful. Its the outside management that will not allow the…read morestore clerks to hand out a pack of matches to a customer that just spent $6.00 on a pack of smokes. When I asked the clerk for matches I was told they would get into trouble if they gave out anymore packs of matches. This is a shameful way to save money and a disservice to the customers. They do have a food section but they only stock it m-f at lunch time and they offer very little at huge prices. The microwave cheeseburgers are 5 bucks each and even the burritos that cost $.69 at the grocery store cost a whopping $3.29 Its the only store within walking distance from my home and they do have a decent coffee selection so I will continue to get my smokes and coffee there. But I will never buy a lighter from them.

A friend of mine worked here and she was fired because she had to take her kid to the hospital. And…read moreevery time I have gone here the customer service was awful.

I had a bad experience at this gas station this morning. I stopped to fill up for gas on my way to…read morework and the pump malfunction spilling gas everywhere I was mortified. I went inside to let the staff know and the manager said he would send someone out to take care of it. I mention how it went everywhere plus on my clothes and he said " what do you want me to do? Wipe you down? He was very rude which shocked me as I had been going to this gas station almost weekly since it opened as it is on my way to work He had no compassion or kindness I was just shocked how cold hearted he was. Of course I had to go home shower throw my clothes in the washing machine and was very late to work. No offer of compensation for money spent on spilled gas. I just thought someone show know. I am so disappointed

Happy birthday to me!…read more Came here just before 6am for gas, windshield washing fluid, the bathroom and got a car wash too! So happy to say the attendant was awake. Nice and funny. Happy with the car wash too! First time in 3 car washes when a car wash didn't leave SOAP on my vehicle! A good stop to start my day. Lots of driving ahead of me to get back home.

we were passing by, needed to check out a map and i was in a yelping mood...they werent listed so i…read moreadded em. they seem to have more traffic than pumps, and a tiny store. i don't know?

Best chocolate cookies in town. If they would only keep up on filling the half and half creamer…read moredispenser.

I was on a road trip from Western Washington to South Dakota and back during October 2020. I drove…read morethrough Washington, Idaho, Montana, Wyoming, and finally into South Dakota. This was in the midst of the COVID-19 pandemic with as yet no available vaccines. Yet this was the only gas station that I remember in which all of the employees were "masked up." I'm speaking only for "Holiday Stationstore #470" at 1212 Mullowney Lane in Billings MT. I cannot speak for the rest of the stores in this chain. I was impressed that this gas station/convenience store seemed to go against the red state red tide anti-masking culture. And of course I always wore a mask when out in public in October 2020. Also, the price for regular gas was only $2.189 per gallon on October 2, 2020. No such luck with that low of a gas price in Washington! Yes, I know. I am sometimes slow at getting around to doing my Yelp reviews.

This woman at the counter was just nasty with my girlfriend. We were just stopping because she…read moreneeded to use the restroom really bad. The woman insisted that she buy something, or she couldn't use the restroom. Then, she wouldn't let her use it UNTIL she bought something, AND THEN, wouldn't take a debit card!!! I really feel bad for the owner if that's the best help they can find, horrible person! I would NEVER EVER stop here!!!!!!!

Guy wasn't friendly and required us to buy something to be able to use the restroom. if you're this…read moreclose to the highway, you should welcome guests.