Im from Huntsville, Al. I was kn Auburn for a funeral and had a problem with my hood latch. Paul…read morewas able to repair it and send me on my way. Thanks Ray's

My son's vehicle was taken to Ray's in late August following a serious accident. The initial repair…read moreestimate provided to USAA was approximately $9,000. To date, insurance has paid Ray's almost $17,000, yet the truck remains incompletely repaired. The estimated repair time was also significantly inaccurate, resulting in substantial rental fees, as we were forced to rent a replacement vehicle on a daily basis due to repeated delays and miscommunication. When the truck was initially returned approximately six weeks later, the following issues had not been properly addressed: Pinstripe did not match Tail light chipped Paint chips above the front chrome bumper Tailgate was only attached by cables (unsafe for use) Rear differential locked, causing grinding noises when turning Large plastic piece left in the truck bed Gap in the front panel After the truck was returned to Ray's for an additional week, these items were corrected. However, the front tire still does not hold air. Ray's has stated the tire was not damaged in the accident and that they observed no issues during the six weeks they had the vehicle. However, the vehicle's app documents multiple instances of low tire pressure that were corrected during that period. Based on our experience, I strongly advise seeking another repair shop. Ray's demonstrated poor communication, misrepresentation, and substandard workmanship. I believe my son was taken advantage of due to his status as a college student and because he was limited to their services through USAA's repair network

Great service, Got my car back everything working properly and clean job . They took a little…read morelonger than expected but that was because of my insurance finishing up there paperwork on there end . Great job to you , By the way I had a loaner car so I wasn't out in the cold. Thanks again.

I own a 2019 Hyundai Kona and the antenna on the roof was knocked off at a drive through car wash…read more I had been covering the base of the antenna with black trash bag and masking tape. I ordered a new antenna, and needed to remove the trash bag and tape-what a mess! The tape was VERY hard to remove due to being in the sun, etc. Omar, Michael, and Derrick were fantastic in helping me! They had a special solution to remove the tape without damaging the paint finish. I was SO APPRECIATIVE!! They answered all of my questions in a professional manner and did not give up until all the tape was removed-with no damage to my roof! I HIGHLY recommend this business! Will use them again! Jane Allen Auburn, Alabama

I broke down in Auburn late in the evening after an unfortunate encounter with a deer. I called…read moreseveral local towing companies for quotes, but since it was around 9:30 pm, after hours prices were understandably steep. On top of that, I needed my vehicle towed over two hours away. Whitlow Towing answered right away. Robert was courteous, transparent, and offered the best value for such a long tow. ($650) They accepted my credit card without issue and texted me a receipt immediately after processing the payment, which I truly appreciated. They arrived within 10 to 15 minutes in a well equipped tow truck. Robert took the time to look under the hood to see if there were any obvious issues before loading my car. He then carefully loaded Grace and kindly allowed me to ride in the cab, which meant I did not have to make other arrangements late at night. I was incredibly grateful for that. I was a little nervous about a two hour ride with someone I had just met minutes earlier, but it turned out to be completely comfortable. Robert was a perfect gentleman. He respected my need for quiet when I needed it and engaged in friendly conversation when I initiated it. He is an excellent driver and handled my vehicle with great care throughout the entire process. In a stressful situation, his professionalism, kindness, and calm presence made all the difference.

Daniel Hewitt blew my mind by how fast he started my car. Before I called him, I had 3 people try…read moreto help me get my car to start. Then Daniel pulled up and did it within 10 seconds. Great services.

I am truly grateful for the service I got from Bryan's. He rebuilt my tranny and it has never…read moreshifted as good. Even the day I bought it has never run as well. Joey was extremely nice. He was done in a timely manner. He even put gas because it was low. When I went to pick it up, it was lower than price quoted. The quality and value was more was through the roof. His quality team of experts were nice and knowledgeable. I would recommend over any transmission service. I will only use Bryan's for any further service and repair. Thank you Joey!

It's been a while since i took my Dodge Dakota there but man oh man! I will never do business with…read morethem again or recommend them to anyone. long story short.... 4 trips, 8 months and nothing but lies! my truck never got fixed and dude had the audacity to get mad at me because he had to put gas in my truck BECAUSE HE WAS DRIVING IT HOME EVERYDAY AND TAKING HIS KID TO SCHOOL! This place is a joke and a bunch of crooks!

Excellent service from start to finish. 2012 Accord with front end damage. Robert (owner) was a…read morepleasure to work with: friendly, communicative, and responsive to any questions. The work was done quickly, with impeccable quality and reasonable prices. Highly recommend for any Auburn student needs, especially those with out-of-state parents.

They replaced/repainted a 2-tone bedside on my F-250 2/25, and my girlfriend's Lexus' tri-coat…read morebumper cover fairly soon after. Robert and Heather are awesome. My F-250 still looks amazing after 8 months, and the Lexus' bumper cover matches exactly (If you don't know, making tri-coat match is terribly hard). CT is a great, family owned business that we very much appreciate. From quoting, turnaround, to results, the experience couldn't be better.

I came to Gene & Sons Auto because my car wouldn't start. I told them I believe it's my battery or…read moreeither my starter. They charged me for a full diagnosis test when I came in there and told them exactly what I thought the problem was.

Mike came out and picked me up just off of I85 when I had transmission problems. I am not from the…read morearea so I was nervous as I waited for my insurance company to contact a towing company. When Mike showed up I knew I was in good hands. He arrived quickly, was super friendly, and was more than happy to refer a couple mechanic shops in Auburn before towing me to the one I chose. Would highly recommend!

do not go here. I was out of town and was getting something checked on my door and they told me I…read moreneeded a whole new door. went back home and it took 10 min to fix tried to scam me for a whole new door.

I just picked up my 2016 Hyundai Veloster today from these guys. The work was very well done and…read moreexceeded my expectations. Once the repairs began I was met with great customer service and the guys down there were availible to keep me updated on the job the entire time. The body work is well done and the paint is exceptional. Could not be happier and got a warranty along with the repairs as well.

Great experiences with Nancy Barron. We have leased three cars with her and been happy working…read morewith her each time!

I went a whole month without hearing from them after they started working on my car. They told me…read moremy car would be ready to be picked up in a month, only to figure out by calling them that it would not be ready in a month. Just 2 days prior to the day they said I'd be able to pick it up, they told me they were waiting on a part. They didn't call and tell me about that update and it completely messed up my Christmas plans. I continued to call and even go up there but never once received a call from them with any kind of update. They would tell me it was about to be ready but then it would take another week and that happened multiple times. Great work but terrible communication.