I broke down in Auburn late in the evening after an unfortunate encounter with a deer. I called several local towing companies for quotes, but since it was around 9:30 pm, after hours prices were understandably steep. On top of that, I needed my vehicle towed over two hours away.
Whitlow Towing answered right away. Robert was courteous, transparent, and offered the best value for such a long tow. ($650) They accepted my credit card without issue and texted me a receipt immediately after processing the payment, which I truly appreciated.
They arrived within 10 to 15 minutes in a well equipped tow truck. Robert took the time to look under the hood to see if there were any obvious issues before loading my car. He then carefully loaded Grace and kindly allowed me to ride in the cab, which meant I did not have to make other arrangements late at night. I was incredibly grateful for that.
I was a little nervous about a two hour ride with someone I had just met minutes earlier, but it turned out to be completely comfortable. Robert was a perfect gentleman. He respected my need for quiet when I needed it and engaged in friendly conversation when I initiated it.
He is an excellent driver and handled my vehicle with great care throughout the entire process. In a stressful situation, his professionalism, kindness, and calm presence made all the difference. read more