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    Connectus Wireless

    1.0 (1 review)

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    2 years ago

    Horrible customer service it's been 2 days and no help with activation and customer service number provided here is not their number

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    People searched for Mobile Phones 535 times last month within 15 miles of this business.

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    Verizon

    Verizon

    3.5(66 reviews)
    0.4 mi
    $$$

    I went in the other day for Christmas shopping and I don't remember his name but the guy with the…read morebeard and tattoos was amazing!! Really recommend working with him, the only thing this store needs work on is the other lady's professionalism. She was eating Twinkie's in the corner and afterwards went to the bathroom and just started blowing that thing up. And the other tall handsome guy was also very kind just he started doing a weird movement after they rung me out. The gesture was him squatting and saying "Thank you, thank you, thank, thank, thank you, thank you". And there was more..., other than that love the service, just watch out in the parking lot. A girl in a blue Nissan suv almost ran me over and hit the curb playing bad bunny on full volume. LOVE MY FREE IPAD THOUGH!!!

    I had an extremely frustrating and disappointing experience with Victra Verizon…read more From the beginning, I was repeatedly given inaccurate and misleading information about pricing and billing. Despite clear verbal assurances, my bills were consistently higher than what I was quoted and agreed to. These conversations were documented in writing and through recorded calls, yet the issue was never properly addressed. The store manager, Sergio, was involved throughout this process and was fully aware of the situation. Unfortunately, there was a continued lack of follow up, accountability, and resolution. After multiple attempts to resolve the issue, I transferred all of my accounts to T Mobile, who covered the payoff as part of the switch. I am now preparing a small claims case against Victra and escalating the matter to Verizon corporate due to what I believe are deceptive business practices. Based on my experience, I cannot recommend this location to anyone looking for transparency or honest billing.

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    ConectUS, Verizon Wireless Premium Retailer

    ConectUS, Verizon Wireless Premium Retailer

    3.0(2 reviews)
    0.0 mi

    ConectUS Wireless is a Verizon National Master Agent. They specialize in working with business…read morewireless accounts. They helped me get a discount on my wireless plans and found line on my account that were eligible for upgrades. I was able to do everything I needed without the hassle of a Verizon call center experience.

    I had to give this store one star to post a review, but they don't deserve it!…read moreMy husband and I each got new phones (iPhone 8 Plus) at the Verizon store at 18471 Ventura Blvd, Tarzana CA in December. The color I wanted was not available, but the "manager" told me to accept the black phone and I would be put on a list to get the one I wanted "as soon as one comes in". Despite spending 2 1/2 hours in the store while the information from our old phones was (supposedly) transferred to the new phones, I got home to find that my address book, calendar info, and apps were not on the new phone. We returned to the store just before Christmas and were told that my replacement phone had not come in yet, but "your name is on the list to get one as soon as it gets here". The holidays came and went, and the phone wasn't uppermost on my mind. February 9th I went back to the store and a different "manager" told me that it was too late to do anything about it, and it was my fault for not returning the phone within 2 weeks of purchase. At no time did anyone ever mention a 2 week time frame before this. It seems like no-one in that store knows what they are doing - stay away!!!!

    Connectus Wireless - mobilephones - Updated May 2026

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