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Connections Speech and Language Therapy

5.0 (1 review)
Closed • 8:30 am - 5:30 pm

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7 years ago

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PT Solutions - Candler - Clinicians at PT Solutions aim to provide the best clinical care and therapy services in healing and welcoming treatment environments.

PT Solutions - Candler

3.8(5 reviews)
9.5 mi

First let me say I loved PT Solutions. Friendly, funny people; the atmosphere was great. I looked…read moreforward to going. The part that I have an issue with is as follows: I had a total knee replacement. At one month in, my PT had me do 45 lunges, with knee going over the toe. It immediately caused me quite a bit of additional pain, and lasted over a month. My doctor was appalled that he would have me do lunges at all, let alone 45. That was my first injury. The second injury was at three months out. The idea was to get me ready for pickleball, but I thought INCLUDED in that was just being able to walk. My PT had me do a lateral exercise with a tight rubber band around my ankles, three sets of 12 or 15, I can't remember. By the time I was done, I started feeling something in my left hip. This pain has to date not gone away and has only intensified. My knee pain also got worse. I have extreme trouble upon rising after sitting and going up and down stairs. I have to pull on the railing to help myself get up. It is really painful. It feels like something was torn deep in my hip pocket. Turns out, I have torn cartilage in my hip joint and it exacerbated my pre-existing arthritis. As a result, I have had to get an x-ray, an MRI and a cortisone shot with x-ray and dye in my left hip. As my PT knew, I have a trip to Paris in September, and getting in shape for a lot of walking was on my immediate radar. I am now disabled and my Paris trip will be affected. I quit going after I was injured and am very disappointed in the result of my PT. I am not a complainer and never leave Yelp reviews. I would hope that the PT will fully realize that he is dealing with people who are older and susceptible to injury with rigorous activity. And I would also say, advocate for yourself! I felt like I was ready to fly on my own and was talked into six more sessions. I wish I had listened to my gut. I was very sad to leave on those terms because, as I said, the personalities at PT Solutions was the best part of my experience there.

Roughly three years ago, I started attending appointments at PT Solutions, and the experience was a…read morecomplete nightmare. I was scheduled for once to twice a week, for a 45 minute to an hour appointment (never any consistency). Even though I would usually arrive beforehand, my appointments rarely started on time. I never saw the same therapist as the prior appointment, so there was often a lot of note reading during my appointments with a lot of repeat questions and answers. I would see my "therapist" for maybe a total of 10 minutes during the entire appointment. They would talk to me a few minutes (this is where the repeat q&a came in) before giving me an exercise that didn't even target my pain. Then another exercise. Then another. The place was a wide open space with the therapist seeing me along with like 4 other patients at the same time. The room always felt crowded like I was in a gym; people everywhere. And I'd say during about half my appointments, the room was uncomfortably hot and humid; it felt as though the air conditioning was broken and smelled like a musty locker room. I never once left feeling like I got the therapy that I needed or paid for; I always left wondering why the hell I was wasting my time with them. I even witnessed the staff eating their lunch on one of the client tables (that people laid down on for massages and workouts). I mean... c'mon... provide your staff with a break room or something, damn. Most of the staff was kind, but kindness only goes so far when you treat your clients like a number instead of a person. Thankfully, I have found a much better physical therapy place down the road (roughly 18 months ago) that is the complete opposite of this place and is, hands down, a much better experience. Unless you absolutely have no choice, I would heavily recommend avoiding this place at all costs.

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PT Solutions - Candler - Our therapists have advanced knowledge & training to provide structured, individualized care following neurologic diagnoses.

Our therapists have advanced knowledge & training to provide structured, individualized care following neurologic diagnoses.

PT Solutions - Candler - If you see a PT Solutions tent at a race or event in your community, stop by to say hi and receive a complimentary injury screen!

If you see a PT Solutions tent at a race or event in your community, stop by to say hi and receive a complimentary injury screen!

PT Solutions - Candler - My personal progress in overcoming lower back pain.

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My personal progress in overcoming lower back pain.

Connections Speech and Language Therapy - speech_therapists - Updated May 2026

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