I emailed this directly to covenant before I even drove out of the parking lot. I hope this really…read morespeaks to others out there about the incredible experience and quality of care i received at LeConte. Dear Covenant Health, I just discharged from the emergency room at LeConte in Sevierville. I was treated under Dr. Cullen Copeland submitting myself after suffering two long months of pretty intense and severe persistent shoulder pain after a car accident. The wait time was basically non-existent to even be seen and placed in a room to receive treatment. Your entire staff from the receptionist that checked me in all the way up to the doctor that oversaw everything were absolutely 100% professional, undoubtedly respectful and completely went above and beyond when it came to actively listening and responding to any voiced concerns. I am absolutely just beyond grateful for the entire opportunity to be treated at this facility. I saw it had 2.8 stars on yelp but was hoping i would be appropriately treated and decided to go anyway. I mean, it was more than I could have even known to ask for!!! Even the experience of literally not having to get out of bed for the imaging ordered (x-ray) was really new and surprising and really nice! I've not ever seen an x-ray machine that basically didn't need an entire room for housing and didn't require me to get up and go to it. The nurse who later arrived with my discharge papers was so respectful and allowed me to not only voice my concerns but when I asked to speak with the Dr again because I didn't fully understand the discharge paperwork, she immediately snagged him from his untold continuously busy day and he was amazing in how he not only listened to my concerns but even literally saved me truth be told--untold amounts of money!! He, who i'm sure was simply just operating as he normally does, went above and completely beyond what I arrived there expecting!!! Once he explained everything i was so so grateful he did just exactly what he did. While it would have been just stellar all the way around to have him be the one to explain the for-the-moment diagnosis so that I could ask questions etc, I do recognize that is absolutely just kind of silly to expect with all of the duties he has being in his position and how busy he must certainly stay as your ER physician! He was literally looking out for me even when I didn't even know how or that he had even considered the entire visit that far out and down to that level of detail!! However he let me speak, heard me out fully and wait patiently and very respectfully, I feel , for me to ask all of my questions. he didn't interrupt or really act anything other than just completely professional. After I had voiced my initial confusion he explained everything to me. I just cannot stress enough that He is not only a brilliant physician, but an absolutely genuinely empathetic and caring human being. I had no clue that he was truly doing me a humongous favor by referring me to primary care instead of ordering an MRI. He even explained what I was basically going to expect in my treatment moving forward after I am established with a pcp! I literally walked out of that department just beyond grateful for your staff. I mean I am just so ignorant i guess of the world they function in everyday, that I had kind of ridiculous expectations going in literally to the point when Dr explained how he had saved me $5,000 OR MORE because my insurance would absolutely not have covered an MRI in the ER, I was finally able to see just the smallest glimmer come from what I feel confidently, is really and truly just an exceptional, empathetic, caring and downright incredible emergency room department staff. I simply can not express truly how not only BEYOND impressed I am but how deeply grateful I am for such an incredible experience being treated by such amazing people. I will leave this review or something very similar with five full stars on yelp for this er. I mean, you guys beat the UT hospital ER by a mile. I mean comparing the two experiences...it's just not even close!!! Thank you truly, Please show your staff how much you do appreciate them, because they absolutely deserve it if this is how LeConte does things on the daily. Wow!! Best Regards, Sk 5/23/2026

Hubby had a cardiologist visit, with Roger Riedel, MD…read moreInterventional Cardiology Covenant Medical Group. He is outstanding. On his way back to work he stopped off at their cafeteria in the hospital, and got breakfast to go. No judgement, if it was heart wise? hehe, but the cafeteria is good!

Once again, superb and friendly care. I have been their patient for years. Upfront no nonsense…read morepricing and friendly staff and professionals. Highly recommend.

The most dishonest, unprofessional dentistry ever! Interested only in how much money they can get,…read morenot in being professional, honest dentists that perform quality work.

Fantastic experience. Very professional, kind and gentle. Excellent work... I highly recommend…read morethis dental practice. The best in the area...for sure!!

I had an appointment with Dr Highsmith on May 10. I have insurance, so I was going to present my…read morecard. I was told I needed to pay with my money, then file my insurance to get reinvested. The whole idea was to get insurance to pay for it because I had no cash. Now I don't know if he thought I was going to con him, maybe I looked poor to him, BUT...I do have insurance. If this doesn't scream greed, then I don't know what does. Glad I got to know he was all about money!

Adding Jennifer Parker was like the icing on the cake! She is caring, compassionate and very…read moreknowledgeable.

I have been a patient at Premier Pain for a couple years. I have chronic pain from fibromyalgia and…read morea pinched nerve in the center of my back which is inoperable. Everyone there has always been kind and answered any questions and helped me with my pain as much as possible. Dr B is a great doctor and everyone that works there is professional yet always kind. I have no desire to go anywhere else...

Tammy was is An exceptional hygienist. She made our boys and myself feel right at home. She went…read moreabove and beyond with my son and went over everything step by step. She gave me more information than I've ever been given with any other dental practice. Dr. Wyatt has excellent bedside manner and is thorough and professional. He made us feel like family. Dr. Wyatt and Tammy make a great team and I have been very impressed with the staff as a whole at this practice. The building itself is comfortable and well-decorated. Thank you, Cataloochee Dental Group!

Deception and cheating are becoming more commonplace and this business is no exception. They are…read moreunethucal and motivated by greed. Imagine an elderly patient whose only income is Social Security. He scrimped and saved in order to get his dentures relined by this dental office. Over $900.00 later, his denture fit is still very poor and his bank account even poorer. He was overcharged and received substandard service. A follow up call to this office did not even rate an apology.

My father stayed two weeks at MLMC. This hospital is beautiful. The staff are great. Very helpful…read moreand attentive. They even diagnosed a problem he has had for 5 years that no one would tell him a diagnosis.

From x-rays to emergency room to physical therapy to podiatry I have had great experiences - and…read moreright in my back yard!

Dr. Sam is a great guy. He worked very hard to save my finger, unfortunately it did not workout…read more Ultimately I am very pleased with the outcome. Not everyone one can pull off half a middle finger. Thank you for your amazing care.

I booked a flight to visit Dr. Abrams for a treatment! Yes, he is worth the trip! Western North…read moreCarolina is fortunate to have someone with his specialized knowledge and expertise of hand and elbow care. He performed a rare, highly successful surgery at my wrist and continues to help me with other hand issues. He listens carefully, gives options, and together we agree on the best treatment at that time. He explains the treatment before he does it, and then states each step as he performs it in office. So I know what to expect which removes any concern about the how and why of the procedure. How amazing he doesn't push surgery as long as I am comfortable and not in chronic pain! I have been with him since 2021 and cannot praise him enough. Without him, I could not continue as a wildlife photographer to hold my camera! Do not let a bad review keep you from this impressive specialist!