Since my husband has had reasonably good experiences here, I made an appointment. I arrived early…read moreand they gave me a tablet to sign waivers. The first one was an authorization to keep a card on file so they can charge any balances automatically up to $1500. I told the receptionist that I would not be doing this since I have been a victim of identity theft. The tablet will not let you decline without logging out so she spoke to a supervisor and they said they would not see me without the authorization to keep a card on file, so I left. When I asked her why my husband didn't need to authorize automatic charges to a card when he had an appointment six days ago, I was told the policy went into effect two days ago. I called two other local eye doctor offices and neither of them keep patient's cards on file so I made an appointment with one of them instead.

I drove 50 miles each way to supposedly see an Opthomoligest, (100 miles round trip) for an…read moreemergent white out and lack of vision in my right eye which is not enabling me to drive. Four (4) hours and $20.00 in Gasoline wasted they wanted to waste even more of my time for one of their Optometrists to examine my eyes and tell me how bad they are, ....... which I already know. Can you say Gratuitous? What a complete wast of my time and their time, as well. I told them that I was not going to make another appointment for a month or for several months out. Been there, done that, ....... Too many times. Now, I either go blind, crack up me and my 2023 new Ford truck when I'm driving and a bucket of white paint is suddenly thrown across my windshield and I am "whited out" which no one seems to care about me dying because I have had a bunch of inept, incompetent Physicians where ever and when ever I go to any of them. Or, I can spend the remainder of my natural life searching throughout the country for a competent, real Opthomologist so that I am able to have this much needed surgery on my right eye. Good luck. Because you are going to need it. William Parks (860) 639-6699 bparks1578@aol.com

First time here. Called first thing in the morning and they had time for me in the mid morning…read more(thankful). The check in process was very smooth. You pre-register electronically; they text you a link and you can answer the questions right on your phone. The offices are clean, people are professional and friendly, the process smooth. The visit with the Ophthalmologist was quick, he sent the scripts to my pharmacy and I was done. Impressed as this was a fairly large office with several Ophthalmologists. The processes were smooth. I will come here for my annual eye exam!

Never saw Shriver, never will. A retiree on a fixed income, I was really sick in bed and missed a…read moredesperately needed consultation appointment for cataracts. The very next day texts and emails started piling up saying I owed $50. Nobody ever called to see if I was hospitalized or had died. I wrote a letter to explain and to ask that the $50 charge be canceled since I was unable to call to cancel. But they need the money. I had heard stories about Shriver and his office but really needed the surgery. But now I can add that he apparently really needs money from any source, even a poor retiree who had the misfortune of getting sick at the wrong him. Now that's money grubbing. I'll cut back on food and pay him what I can when I can. I wish he were more compassionate. I don't think I want him doing surgery on my eyes while he's counting my pennies.

I had a Lasik procedure done here on memorial weekend a few days ago. Dr Shriver was very helpful…read morewith several meetings prior to the surgery to check my vision & eligibility. Surgery was successful, quick, and then the recovery was short as well. A few hours of pain after the surgery which was expected & they provide a lot of information on the post op care. I just came in for my follow up 5 days later and Dr Shriver said my flaps have healed great & I am seeing better than expected. Since it was Memorial Day weekend, my follow up appointment was a bit later than they usually are supposed to be, but Dr Shriver was very attentive and called/texted me during the long weekend to check on me. He has amazing patient care & I look forward to my 3 month follow up!

Emoni and Jessica - the absolute most unprofessional receptionists I have ever encountered. Both…read morelaughed and scoffed at me over the phone because I asked for the office to fill out a distance verification form for MTM med cab services - like I have for each of my Dr offices - Jessica actually laughed at me, accused me of trying to make her feel stupid, told me that "I didn't have a fantastic tone" and then hung up on me... this practice allows these two "receptionists" to "self manage"... they literally refused to provide the practices email for the MTM Director's assistant to email them the form directly... unbelievable!

I have only had 1 appointment. I am very happy that my daughter recommended this practice. I have…read morea procedure in a couple days- I will have a better idea of their quality then.

I started with this practice when I was a child. I left,…read morebecause of a move. When I moved to Middletown about 11 years ago, I started up with the practice again. The doctors and nurses are very competent. The office staff is friendly and attentive. They have assisted me with diabetes management, diagnosis of myomas, and my pregnancy. I continue to go to this practice, my husband joined, and now my son is also a patient. This is a great office for families with young children.