As a first-time driver and car owner with no parental support during the insurance shopping…read moreprocess, I was extremely overwhelmed and nervous. Working with Christian made a world of difference--he made the insurance sign-up process as easy and calming as possible. Unlike other insurance representatives or companies that hyper-focus on making a sale, Christian's care and genuine interest in connecting me with the best policy were evident even over the phone. I truly appreciated his clear, informative breakdown of the coverage options, as well as his ability to follow up in a thoughtful and gentle manner. Thanks to Christian, I feel confident about my Allstate coverage and excited to be a part of the Allstate family.

Working with Christian was a pleasure from start to finish. He has a cheery disposition on the…read morephone and was very helpful even under pressure. Christian clearly communicated goals and timelines. We submitted our information, and he helped keep us calm during the process. My family and I are very grateful for Christian, and we look forward to becoming life-long clients.

Yo dawg to who ever reading this. I came in to learn how to drive, legit Teach Carlos Palacios…read morelowkey the best. I don't know about the others but service was A tier. Not gonna lie, teach was chill but still learned a lot from him, without him I wouldn't have pass that driving test. Not only that he was helpful and give great insights to driving. He kept it professional and fun each lessons. I once came in a day early by mistake and he still took me in, not only that, he was able to schedule another class for the next day too. GOATed for real twin. If I have a little sibling that wanted to learn how to drive, I'd foso recommend Teach Carlos Palacios Reason why I type like this is because I want to make sure people don't think I'm hired or an AI.

Easy, fast and friendly people who can help you out with your questions and needs from insurance to…read moredmv matters. AAA membership worth your while!

Pleasantly surprised that getting insured could be such an...enjoyable? experience?…read more Lawrence and his team were prompt, professional, and a hoot! At no point did they make me feel like a total dunce for being my big age of 26 and still weary about navigating the insurance world, I learned a bunch on my way out too! Big thanks to the team :-)

Lawrence and his is the best! They are knowledgeable, professional, and truly care about their…read moreclients. They made the entire process easy, found me the perfect coverage within my budget, and answered all my questions with patience and expertise. Highly recommend!

I'm not sure how they are still in business. Long waits when attempting to call them, no response…read moreto emails, and extremely rude customer service. I highly advise you to choose another agent.

To the owners of this Allstate office. Thanks to you im parting ways from youre agency and…read moreAllstate. I called youre office for questions today and no answer... youre hours of operation according to your website is that the office is open till 6pm. Its only 4 pm and calls go to a voicemail that won't accept messages . So I drove to your office today and i Noticed that your Allstate sign was removed outside the business...after walking up to the door,i see no furniture inside. Youre business has moved to La Puente the sign says. Really? No Notice, email or call to youre long term clients? Customer Service is very important to me . You dont know what this is. Enough said. This montebello resident is done. This is the second Allstate agency at the exact same office that closed without notice. I think that one before was called Ling Ling Allstate insurance. Anyways good bye Allstate...im going to try Jake from State Farm ..maybe he can get me a better deal and better customer service.

I've been with Gardner Insurance agency since 1984! Dennis has always been professional and since…read morehis retirement, I still get the same great service! They are a wonderful company to work with for any insurance needs you may have!

Nick Calvert is the best. Anyone in the OC area who needs any type of insurance MUST call Nick.,…read morehe is honest and will work hard to find you the best prices. No question is too big or small. You will not be disappointed in his services

Adriana insurance we are here help! NOT THEY ARE NOT THEY ARE HERE RO TAKE ADVANTAGE OF PEOPLE!…read more you change your debit card on file 200 fee charge , you change your address, another 200 fee . I took your payment online 200 fee , they literally charge for everything ! not helpful when you call and speak with someone . I can't wait to cancel this !

Your customer service over the phone bad. Every time I wanted to ask a question he would put me on…read morehold. I went in person the getlement said I'm sorry I'm going to lunch I'm here right now and hasn't acknowledged me

I worked with Adrianis Insurance recently, and overall, my experience was very positive. The agent…read moreI spoke with--Steve, I believe--was helpful, friendly, and found me a much better insurance plan at $265, compared to the $355 I was previously paying. The process was smooth, and he made sure I got a plan that fit my needs and budget. There was a small miscommunication regarding the billing date. I had asked for a payment on the 1st, but my first payment came on the 21st. I called the manager, Michael, who kindly explained how it works and guided me on how to adjust the date directly with the insurance company. Aside from that minor hiccup, both gentlemen were professional, helpful, and genuinely tried to make the process easy. I would recommend Adrianis Insurance for anyone looking for good rates and attentive service--just make sure to ask detailed questions and confirm billing details.

Just started a policy today and I am so pleased with the customer service provided by Jorge Macias…read moreJr. He was very helpful, patient and knowledgeable and answered all my questions regarding the policy. I definitely recommend going to him for your auto insurance needs. The prices were great. He's great l, and so were the other agents who answered my call today. Thank you Adriana's Insurance. Happy Customer

Like a good neighbor, Allen Cheng is there! Whenever I have called Allen for help, whether it's a…read morenew policy or just a question, he always answers the phone, gives me his undivided attention, and ALWAYS helps. I can't recommend him or his team enough. Thank you Allen for caring about me and your community so much!

This time Peter answered the call. He patiently listened to my explanation and said he would help…read morecorrect the information. After the correction was completed, he also sent me a text message to confirm. I truly appreciate Peter's help and professionalism. I also wanted to make sure you are aware of this situation and to express my thanks for Peter's assistance.

I went to the Allstate website and asked for a quote. They…read morehave 3 levels of insurance coverage, but no values for the coverage or deductibles. The Allstate agent Rudy Zuluaga was assigned to me. I emailed him and asked him for the specifics of the policy; coverage, deductibles, waivers, rental car, etc. I emailed him twice already. Did I get a response? NOT!!!!!! If this is the kind of service I receive when I am buying something, I would hate to see what I will receive if anything happens.

I was with this insurance carrier from 2015-2019. There has been multiple mistakes that's cost me…read morehundreds of dollars each time due to their staff's negligence. I gave them the opportunity to fix a mistake on their end that took months to resolve and of course I had to bear the costs due to their mishandling. One of the most recent issues I've had was due to my desperation of an sr-22 filing with the dmv which is the initial reason I made a call to my insurance office. My 6 month policy of insurance should coincide with my sr-22 filing. Once again, my liscence became suspended because this office failed to file my sr-22 report with the dmv in parallel with my policy that I have with them. When contacting the agent, she stated that I never mentioned an sr-22 which makes no sense as that's the main point of my initial call. Also, you can clearly see on my driving record that an sr-22 filing is required for me to operate a motor vehicle, why would you ignore that as an insurance agent? Once a licences is suspended, it stays on your record for a matter of years, this is nearly impossible to clear with the dmv which will them cost me more money today and in the future due to their multiple mistakes. They claimed they would contact me back and again, I havent heard from the office once. I suggest you go anywhere else but this office. My 6 year old daughter could probably do a better job. I'm furious, but I have to eat the costs. A part of me wants to file a report or even speak to someone of hierarchy at state farm to make them aware of my intentions of going to BBB or even filing a civil suit for what they've cost me.

I got referred to Anthony at Festival Auto Insurance and I'm glad I did. We were shopping around…read morefor different quotes, and they gave me the best coverage at the most reasonable rate. Great service and easy to work with. I would definitely recommend them to friends and family.

Great service. Glad we found them last year. I recommend them to all my family and friendsread more