Tiffany Ip was my Audiologist - she is EXCELLENT; walked me through the process for hearing testing, then ordering(billed to my insurer directly), tested the product once received(came in quick time), & was available for followup/after care. She speaks English, a Chinese language(not sure if Cantonese or Mandarin), medical jargon, & just regular folks (She answered my questions in either jargon or human, whichever I wanted)
The initial hearing test is free! What you'll pay for hearing aids depends on style & your insurance coverage; mine were $4K full price, but I paid $0.00, including three years full warranty; free battery replacements when needed, & one complete replacement, if I lose them or they're destroyed.
Quality product, quality people
I'm in a wheelchair, so accommodations had to be made, & the staff were great.
The first person you'll meet is Sharon at te front desk; SOO nice! She'll answer questions, too, but, of course, will direct technical questions to the hearing professionals on staff.
Parking in front & back (main building entrance in front, but accessible from back; wheelchair uses need to park in back & wheel around the building, & up a gentle ramp to get in.); I came by 401 bus, which dropped me right on the corner after a 1.5 minute ride from Brighouse Station.
Honestly, I'd consider trveling here from other Metro Vancouver cities -- they're that good!
My hearing aids fit & work beautifully (& are completely discreet--nobody's noticed them yet!); they're small enough I can put my Bluetooth earpiece on over top no problem. . read more