After waiting several months my daughter (16) was seen for a few problems and Dr. Lee dismissed…read morethem more or less not offering any helpful suggestions and had her out the door as soon as she could. Her treatment of dealing with a child was very cold and cursory and we will not be returning.

The receptionist (Veronica) of this doctor office was really rude and not helpful. She called me…read moreabout my missing the appointment today and will charge me $75 no show fee before booking for another appointment. I explained to her that there must be a misunderstanding on the date because I didn't receive any reminder calls or email. She said that the office called me about a month ago and someone confirmed the appointment. And I explained to her that, as a busy mom, with a sick kid at home, a phone reminder longer than a month ago is not helpful for confirming the appointment. Due to this appointment was referred by my family doctor for the first time and I was never been told about the no show fee, I was hoping that the office could waive the fee this time. Veronica was then really rude and said if you don't like our policy, just tell you family doctor to get you to see another specialist. She doesn't care about what are patient's needs and this is the worst customer service I ever experienced. I will not recommend this doctor to anyone.

Dr Maloney is a highly skilled medical aesthetics provider. I have Botox and filler treatments with…read moreDr Maloney and had the new skin rejuvenating "Tixel" performed 3 months ago. I'm very pleased with the outcome of the Tixel treatment; the more subtle signs of ageing that I was becoming concerned with have more than improved, those small lines are simply gone. I never look 'over-done' after my treatments and I feel the quality of my skin and the appearance of my face are easily 15 years younger. A quality experience at every appointment. Recommend 100%

Without going into medical details, suffice to say that I had a freak accident 8 months ago. I was…read morebounced around to different doctors, with about 2 months between each referral. While Canada has a great system in place for routine issues, it definitely takes longer for anything involving a specialist. After month #6, I saw Dr. Maloney. I wanted the issue dealt with in a way that was less invasive, with a procedure that is less common in Canada. Dr. Maloney had never done the procedure before but she was willing to read up on it, and I had it done a couple weeks ago. It's too early to know if it will work completely, but either way, I'm grateful to her for being willing to try it.

I've been having continual ear and sinus problems since I was a kid so my GP, after sending me to…read moreone ENT that wanted to just push antibiotics on me, referred me to Dr. Tsaparas and I am very happy she did. Just to clarify my GP wasn't aware of the antibiotics pushing ENT until I told her and she proceeded with this referral right away. Anyway, back to Dr. Tsaparas. It did take some time to get into see him but it was worth it. He advised me of an issue with one of my ears that no one had ever told me but explains the slight loss of hearing on one side. It's not detrimental but I'm happy to know. He was kind and is working, without antibiotics, to help me in the future. I go for a follow up in the New Year (my choice to wait) as the results weren't clear due to some over the counter and prescription medications I was on, which I'm not on anymore. I'm looking forward to just having more insight.

Bad service. Nobody return calls. Tried to call them from…read more11.30AM to 2.00 PM on Thursday. No body cares.

Worst experience I have ever had with a medical doctor. Kept…read moreme waiting for 47 minutes, did not apologize, was pretty kurt and arrogant. His assistant did some tests on me for approx. 20 minutes and the doctor saw me for less than one minute. This was my first and last visit. NEVER AGAIN.

Wow, these people have no respect for your time and when you finally get in to your appointment…read morethey barely listen to the issues you are there for. They have an Ear clinic for testing hearing and other ear related issues. They book everybody in at the same time for a pre-appointment hearing test which only takes minutes then you have to wait around for hours to get your turn with the Doctor. Turns out they have everybody come in at the same time so that they don't have to pay the girl who does the hearing tests to actually stay in the office. She will do a large group of patients then you have to wait to see the doctor even though your appointment time was hours before. Every body in the waiting room was very upset and each and every one of us had to go back down to the parking lot to add more time to our meters. I had paid for 2 hours, more than enough to cover my 1 hour appointment but I still had to add another hour! Actual time with the Dr was under 5 minutes!!!!!! No respect for your time. On top of that he did a lousy job with his inspection and my problem was worse after leaving his office. Avoid this place at all costs.

Absolutely the best! Yes he is busy and there are waits..because he is good at what he does..too…read moremany people get upset when they are not told what THEY want to hear. He is there to give an opinion as he was requested to and knows the info he needs to help a patient. Just because a patient wants to tell a story, doesnt mean it is relevant or that there is time, for those that complain about waits. I have been there for an ear appointment. You get 2 appointments in one day. You see the lady doing the hearing testing at a scheduled time and then see Dr Diamond. He does not push surgery, the opposite actually. He wants you take try medical therapies first if needed before jumpign to surgery. You can tell the people who dont go to Drs much or some are just entitled..if he is behind that just means another pateint needs him...we are lucky to have him in BC and hoope we dont lose him

dr. tawashy is an excellent ent m.d. / he was the first ent md i went to when i moved to vanbc…read morearea/ i had 4 middle ear surgeries 2 at age 19 in sweden then 2 repeats in usa at age 24 his excellent treatments of my ears for many years gave me nearly a lifetime of good hearing without anymore ear surgeries/ herb m. james -president-founder www.internationalsoundfoundation.org and dr. tawashy volunteered to go to fiji many years ago to provide free ear surgeries and treatment to deaf and hearing impaired children in fiji in the south pacific. herb m. james van. bc jesse36@shaw.ca

Quite probably the most unprofessional doctor I've had the displeasure of encountering. His…read moredemeanour and the attitude he brings to this line of work is nothing short of disgusting, and has left me absolutely outraged.