Efficient and effective…read more For the first time, I had real clarity about my allergies and how they were affecting my health. Dr. Loh was the first physician to ask whether I actually had asthma, as I had been told my entire life, or if I was experiencing allergic reactions that presented in a similar way. He referred me to multiple specialists to help find those answers. The immunotherapy shots worked wonders. I rarely need allergy medication anymore, and I felt more seen and heard by Dr. Loh than by any doctor I had seen previously. He is not particularly chatty and appointments are very focused, but he answered all of my questions clearly and efficiently. He also prescribed targeted medication for my most common symptoms, which allowed me to address specific issues rather than relying on the four to eight allergy pills I was taking per day to manage everything. I am incredibly grateful to have been referred to Dr. Loh. My day-to-day quality of life has improved significantly because of his care. I don't get asthma anymore, I can be around my allergens for hours before any symptoms arise, and I have an action plan for how to handle those symptoms when they do come up. Big thanks!

Pleaaaase do yourself a favour and don't see Dr.Loh. The most dismissing doctor i have ever met…read more When i tried to ask questions, he asked me whether i would like to keep talking or want to actually solve my problems. Any other questions he would outright dismiss and tell me that that's not his job to respond to my questions. I walked out of his office feeling confused and angry. I would hate for someone to feel this way as well, please avoid if possible.

Sought advice, treatment for uncontrolled asthma, stomach problems. Complete waste of time. Battery…read moreof repetitive blood tests, still more chest X-rays, multiple breathing tests (why should there ever be more than one?) - no further ahead. Treatment consisting of ineffectual, previously rejected puffers actually made me worse. Prompted initiation of emergency 5-day Prednisone course prescribed previously by GP, thank goodness. Called doc for advice when Prednisone didn't work hoping to prevent visit to ER. Zero response. Nada. Either staff failed to pass along msg or doc ignored. As a result, ended up at ER, where attending doc gave shaming lecture: 'WHY don't you have a respirologist? Not an allergist - a respirologist! Are you stupid... etc.' ER docs don't grasp that consumers have NO control over the specialists who treat us. It's as if the law of battery doesn't exist in Canada. Hoped ER doc might make referral to respirologist. No such luck. That would be too easy. Just shaming lecture, another round of Prednisone and decongestant that actually worked unlike Dr. Wadi's. No idea how Dr. W made it through medical school. This is someone who has to be told repeatedly patient does not have a medical degree, please use plain English. Similarly told more than once to refrain from abbreviations not meaningful to anyone without medical expertise. This is someone who during clinic visit turns her computer screen to face the patient as if patient w/o medical training should read and interpret our own medical test results! Clerical support too inept to perform even the perfunctory task of obtaining patient's records from GP without intervention from patient! Gallingly, doc actually complained to patient about treatment protocols, which are determined not by patient but by her licensing body. Surely it is the responsibility of each doc to understand, argue against and, if necessary, overcome obstacles to treatment when it's in patient's interest to do so! Had I not pleaded a persuasive case to GP to obtain consult with respirologist Dr. Wadi likely would have continued billing multiple visits no matter how clearly ineffectual and even harmful her treatment proved. Formal complaint to the BC College of Physicians and Surgeons to follow for preventable visit to ER in breathing distress. Maybe Dr. W is competent with easily identified food allergies - milk, gluten, etc., the low-hanging fruit of allergy practice - maybe, but never for a respiratory matter - NEVER. And never for any illness for which time may be of the essence. This is a doc who would rather apologize to your family when you die a preventable death rather than risk pleading with overseers for a more qualified expert approach.

Had a breakout on my skin due to a recent camping trip to Vancouver Island. Initially, I thought it…read morewas a bug bite but it was not. When I got back to Vancouver I was recommended to Dr. Shamim. She asked me a litany of questions and really narrowed the problem. In short, it was a tree nut allergy.

I've been having continual ear and sinus problems since I was a kid so my GP, after sending me to…read moreone ENT that wanted to just push antibiotics on me, referred me to Dr. Tsaparas and I am very happy she did. Just to clarify my GP wasn't aware of the antibiotics pushing ENT until I told her and she proceeded with this referral right away. Anyway, back to Dr. Tsaparas. It did take some time to get into see him but it was worth it. He advised me of an issue with one of my ears that no one had ever told me but explains the slight loss of hearing on one side. It's not detrimental but I'm happy to know. He was kind and is working, without antibiotics, to help me in the future. I go for a follow up in the New Year (my choice to wait) as the results weren't clear due to some over the counter and prescription medications I was on, which I'm not on anymore. I'm looking forward to just having more insight.

Highly recommend NOT going here. My daughter had an appointment and I was very disappointed with…read moreour experience. Did not feel cared for in the slightest. The front office staff barely acknowledge you - zero eye contact, operate in robotic fashion. Dr. Luciuk was rude, condescending, rushed, seemed annoyed that he was at work - also didn't make any eye contact. Sometime I felt he was racist he was showing hands to stay away as if we are alien very humiliating. Very time you ask question he say " I have already told you". These kind practitioner should behavioural trainings.The only positive thing about this experience was the friendly nurse who actually did the testing. We were referred here because it was the shortest waitlist for all the allergists in the lower mainland but now I know why - it's the worst!

I accompanied my sister to her apt with Dr Luciuk and I have nothing but gratefulness for him…read more He's a specialist, he's not a warm fuzzy guy, but he also isn't rude. We've been to dozens of specialists over the years, he's is skilled, listened to concerns, and explained everything well. The negative reviews I see are from people who want a quick fix that he can't give, snd won't entertain giving answers someone wants My sister was literally wasting away, lost over 60lbs (was only 160 to begin) in 12m, couldn't keep any food down, went to 6 different specialists from rheumatologist, allergist, internal health etc. No one had any answers. We were suggested him by a friend with some bizarre complex allergies. He walked in, saw her scratch test results, asked her a few things and before she could even tell him all her symptoms he says "I'm guessing you've been dealing also with xyz xyz xyz" both of us were in tears for her finally not being written off as making it up. He took every symptom she explained in notes, examined her and validated all her bizarre symptoms everyone else wrote off. HE asked her if xyz was also happening, things she didn't realize were linked... he was extremely thorough. The elimination diet he suggests sucks, but that's allergies... it takes work to sort them all out. My sister has been 1y since seeing him and her life (though complex because of food restrictions) is so much better. She can function, eat without going into anaphylaxis etc because he is amazing at what he does. He won't pat your hand and pet your pride, he'll give you honest straight forward information and solutions for what is best practice. Choose to follow his suggestions and diagnosis or not. He does environmental testing even if you come in for food allergies because they are tied together, and one begets the other... it seems to tick people off but there is solid reasoning behind it.

CHET WONG SHOULD NOT BE PRACTICING MEDICINE!…read more This man has no empathy or compassion for patients. I waited over a year for my allergy test only to be treated with nothing but disrespect the second i walked into his office. Dismissed anything I was saying to him - told me nothing was wrong with me. Well sir - why am I doused in steroid creams daily and having to take antihistamines in order to just live a normal life. My doctor does not just send referrals for no reason. When telling him I had anxiety regarding needles he met me with nothing but a condescending attitude - also drilling my support person with questions rudely as well. All he did was increase my anxiety to a point of walking out - he got what he wanted. He didn't have to do the allergy test I waited MONTHS for. Screw you CHET WONG I will do everything in my power to make sure you don't ever do this to another patient again. You're a joke with the way you treat people you should be flipping burgers at McDonald's. But doubt they would even put up with your terrible attitude. Front desk lady is a sweet heart tho - feel bad she has to work for such a cold hearted man. Live up to the oath you took as a doctor Mr Wong , or quit your job. Your actions today were pathetic. HE WILL BE REPORTED. AND LEGAL COUNCIL WILL BE CONSULTED.

My allergies are boring me for long time and finally got referral from my family doctor to…read moreSpecialist Chet Wong. His office located on Ackroyd Road, just right beside RBC. The staffs were friendly. I arrived 1/2 hour early before the appointment and they took me in the office right after I filled out the form. Dr Wong is very professional and patiently explained to me the details and treatments. However, he didn't smile at all during my visit.

DONT GO HERE I literally could not make it through one…read moresentence or question without him interrupting me and saying something unrelated. Seriously I got more information from the internet than this person. The fact that I had questions just irritated him. I waited a month for this 'doctor' to tell me what I already knew about myself. I wanted to know if I was allergic to foods and etc. I didn't react to the test we did so I said I have no allergies. I thought ok, but I had so many questions about why I would have all the symptoms and why EMTs tell me I have allergies. He wouldn't even explain an intolerance vs allergies to me. The only things he told me were what I already knew about myself - basic things you can get off the internet. He refused to answer my questions about this issue or answer my questions, no next steps. He just said deal with it. Offered no insight or explanations. I literally could not make it through one sentence or question without him interrupting me and saying something unrelated. DONT GO HERE. I rarely meet any doctor in the public system who isnt basically useless.

Although I found the receptionist a bit short and hard to deal with, Dr. Rafi-Zadeh was extremely…read morehelpful. He was able to diagnose what previous allergists were unable to effectively notice/diagnose, and I am now on my way to recovery. He was extremely punctual, professional, and thorough in his explanation. He was more than happy to answer my questions, whereas an allergist I'd seen a month or two seemed to stick to a script and was unable to deviate to see a larger problem (which I was unaware of until I saw Dr. Rafi-Zadeh). Turns out, I'm not allergic to everything on earth, I have dermographism that may go away with time. Explains the sudden onset, all over itching, and so on and so forth. Thanks!

Great Naturopath clinic! I've been seeing Dr Brittany Tapp for the past several months, and she's…read morebeen wonderful. She's helped me with some health issues, due to vitamin deficiencies that my regular doctor never even considered. She's also given me lots of suggestions for dietary changes and supplements that would be beneficial. To top it off shes extremely nice and made me feel comfortable, which is important to me. Highly recommended!

This was my worst blood draw experience in 37 years. I've never had issues with needles or blood…read moredraws, but Rida Wang (ND) was remarkably inept compared to even the most mediocre phlebotomists and nurses I've encountered in the past. I thought it was weird that a naturopath was doing a blood draw, but figured she must know what she's doing if she's confident enough to offer it as a service and had a student shadowing her. Boy was I wrong. She took an unnecessarily large needle, dug and twisted it in my right arm every which way and somehow still failed to locate a vein while causing intense pain. I literally had to yell, "STOP!" She then switched over to my left arm and eventually managed to draw 2 tubes of blood, but not without significant discomfort. The veins in both of my arms ended up feeling like they were on fire and were heavily bruised. This was also the first blood draw where I've had someone take a pen to mark the corners of my vein so that she wouldn't "miss with the needle". After I complained about them on Google, Rida Wang sent a formal document to me saying that neither she nor her student noticed my discomfort, which I vigorously dispute. Are you telling me with your "20 years of experience", you can't even tell when a patient yells stop, that they're in pain? A true professional would have explained upfront that they weren't that experienced and either offered an alternative or asked if I'd be okay with them practicing on me. However, Rida Wang claims that she's a seasoned professional who has "over 200" blood draws under her belt. This really only made the matter worse because if she's done this over 200 times, then there's even less of an excuse to have missed the mark so terribly. The only solution they offered me was a complimentary 15 minute session with Rida Wang for the bruising -- but why would I want that from a person who couldn't even do a basic blood draw? The damage has already been done. How would a consultation help with anything? Finally, I have reason to believe they're withholding results for the blood test. It's been a month, and instead of simply delivering on the product I already paid over $600 for, they requested that I either sign a waiver or book an appointment with my original naturopath, Jean Wong. As my complaint is not about her, I informed the receptionist that I had no issues booking an appointment to get my results from her. They did not provide a clear response and instead said they were following up with the doctor for next steps. This seems like unprofessional and vindictive behaviour. Don't walk away from this place. RUN. I suffered at their hands and not only did I not receive an apology, I got a wall of deflection and gaslighting, completely devoid of empathy or accountability. Patient care is clearly not their priority here.