I have had the very good fortune of having had Teryn Buna as a physio for years, both at a clinic…read moredowntown and now here @ Treloar, as I trust her and she has always left me way better off than before I walked in, regardless of the injury or malady I came in with. Just today I had a treatment for an ice fall that I had during the recent snowfall (I had booked the appointment for general follow up treatment of general aches and pain that I accumulate). When she came in to see what we were working on today, I filled her in on my fall and her first question was "Did you hit your head?" and not anything regarding muscle or ligament, as she was aware of concussions that plagued me in the past. I assured her that was the only thing I didn't hit and then we began to work on the things that I had injured. As one was a knee, she did multiple tests and bends on both knees, as to set a baseline as well as check the general stability of both. Eventually she gave me an evaluation to the actual injury and recommended that we tape it, noting that if the tape itself caused irritation that I should remove it. Immediately my knee felt so much better (after she left and I put shoes back on and walked around for a bit my knee felt 1000% better). Following that we did some back work as well and again, it feels SO much better. For anyone who sees a clinician for any length of time, developing a good rapport and trust in the treatments is a must and Teryn is the gold standard. Beyond this, she is so kind and personable and relatable. Both pre, post, and during treatment she is willing to listen to tales of your life as well as share some from hers. Today I mentioned a book that I had planned to get my Mom for Christmas but only had vaguely looked at, other than the cover. Right away she knew the author and the other books he had written and gave glowing reviews so Mom now has multiple gifts headed her way. Thank you Teryn, for being phenomenal at your job and being so kind. As for the clinic itself, it's great. Excellent facilities, friendly staff, benefits affordable. Close to the R4 bus line. Top notch.

A while ago, I visited the Kerrisdale location to get some information for my back injury and was…read moregreeted by a girl named crystal. I asked some basic questions about the scheduling and about the physiotherapists. For whatever reason, she became very impatient and did not care to respond. I guess rude receptionists are pretty common but I have never encountered someone who just flat out ignored the customer. On my way to the centre I was contemplating starting a long term program in this location but the way she represented the store convinced me otherwise. Before I left I asked to purchase an equipment and was greeted by the same response. I decided to film her. She did not even notice this as she was too busy browsing the computer. I uploaded the video on YouTube and the comment sections agree that her behavior is completely unacceptable and unusual since I was the only customer at the front desk at the time. Not saying she is a complete moron but she seemed to be unable to handle the receptionist job. All she had to do is answer my questions or refer me to an expert but she seems unable to do that without giving attitude like an impossible kindergartener. It is a shame because two people referred me to this location.

So far I've only had good experiences with Dr. Chang and his staffs. The very first time I've ever…read morevisited was pretty busy, the receptionist was not super friendly but definitely polite. Professional doctor and pretty thorough. My visit this time was good too. I got caught in super bad traffic due to a road accident in front of me and was late for 20mins (later a female patient rushed in saying she was late for an hour) but the receptionist was super kind and told both of us it's alright, that we might have to wait for a bit but we don't need to reschedule for another appointment since we are there already. This pink hair receptionist is super friendly and could chat up with any patient and joke around. It's a pretty quiet area but a friendly and safe environment. Pretty small but definitely clean and organized office. Since I study outside of the country and created a difficult solution for my treatment, but Dr. Chang was kind enough to note down the foreign address and told me he will try to see if he have any contact there that are willing to execute this process if he send me the medication. I ought to hear from him if there is any doctor there, but at least he's putting the extra effort to help me solve this issue.

Would highly recommend not visiting this doctor. I waited months for the appointment and had been…read morehaving severe (possibly allergic) reactions which were greatly impacting my life. I had a 10:30am appointment. showed up at 10:15 and the door was locked, but i could hear people inside so I knocked, no response. I waited several minutes and knocked again, still no answer. Another family showed up, they knocked (very loudly), nothing. At 10:35 I phoned, no answer on the phone. shortly afterwards the other doctor left and we were finally able to enter. I didn't get checked in until nearly 10:40, several patients showed up after me and got in before me. I should also mention that there were several receptionists in the office whilst we were knocking on the door, they were chatting to each other so I guess they were too busy to answer the door or the phone. I watched the doctor just kinda walking around nonchalantly not appearing to do anything. I finally go in at quarter to 12. Then he asks me questions, I give him extremely detailed answers (i've been monitoring everything that i had eaten/encountered over 24 hours prior to when i was having reactions). He appears to note these things down but when I got the results I noticed he didn't even bother to check for a couple of the things he himself identified as possible allergens. Anyways, so he does the test, on the one arm when he does the scratching it hurts quite a bit, the other arm didn't. Interestingly nearly every single dot on the one arm that hurt seemed to react (including one of the negative controls, not as much as others but it still was raised). He told me it'd be 10 minutes and then he'd come back to check. He put a newspaper on the desk and left. I waited for 10 minutes, then another 10, and another and another, he eventually came back about 1hour 15mins later. I could see him just kind of walking around the office at points or standing around whilst I was waiting, I'm already pretty mad at this point, I am missing work for this. He comes back in, gives it a glance and makes a few notes, then starts explaining the controls to me (despite me telling him I'm a PhD student in a related field he still treats me like I have no idea whats going on, seemed very uncaring when explaining as well). He then gives me a sheet telling me what i'm 'allergic' to. Well I know I am allergic to a couple of the things he said i'm not allergic to, and then gave me a list of everything i was... what a surprise i'm allergic to almost everything on the one arm. Several of the spots looked very different between the 10 minutes he intially said and the over one hour he actually took so I'm not at all convinced that the results are accurate, especially given the poor controls, but that's it, he gives me the print off and sends me on my way. Now I will have to find another doctor because I'm still having the (allergy) issue and i've wasted months because of him. This man shouldn't be a doctor if he doesn't care/want to do a proper job, people depend on his service. In addition I had to take time away from my own research to attend this and what I figured should've been a max 2 hour appointment ended up taking 4 hours (I noticed on Rate my MD site he has a low rating... with several people having similar complaints, I wish i had checked first)

Granville Physio is amazing! I injured my ankle really bad that I couldn't walk for 2 weeks and had…read moreto be off of work. Many thanks to James! His techniques of healing my injury was amazing! After a week of doing the stretches I was asked to do, I was back into walking better again! In total of four visits I was back into doing my daily routine like nothing wrong ever happened with my foot. I am forever great full for all your help James! Sincerely, Alison

I have gone to see Brendon Ip at Granville Physio about 3 times now and I have had a great…read moreexperience each time. He really takes the time to listen to my issues and see what he can do to help me out. He also explains the reason behind the pain so I really appreciate the educational portion of the appointment. I have never once felt like he rushed through the session and I always leave feeling a lot better. I have been seeing him specifically for pain in my wrists from typing and I have seen improvement after every visit. Brendon Ip is very knowledgeable and I will definitely continue to see him. The clinic is also nice and clean. There is free street parking around, but there is also a private parking lot right outside the clinic. You will need to let the front desk know your licence plate to avoid paying for parking.

Sought advice, treatment for uncontrolled asthma, stomach problems. Complete waste of time. Battery…read moreof repetitive blood tests, still more chest X-rays, multiple breathing tests (why should there ever be more than one?) - no further ahead. Treatment consisting of ineffectual, previously rejected puffers actually made me worse. Prompted initiation of emergency 5-day Prednisone course prescribed previously by GP, thank goodness. Called doc for advice when Prednisone didn't work hoping to prevent visit to ER. Zero response. Nada. Either staff failed to pass along msg or doc ignored. As a result, ended up at ER, where attending doc gave shaming lecture: 'WHY don't you have a respirologist? Not an allergist - a respirologist! Are you stupid... etc.' ER docs don't grasp that consumers have NO control over the specialists who treat us. It's as if the law of battery doesn't exist in Canada. Hoped ER doc might make referral to respirologist. No such luck. That would be too easy. Just shaming lecture, another round of Prednisone and decongestant that actually worked unlike Dr. Wadi's. No idea how Dr. W made it through medical school. This is someone who has to be told repeatedly patient does not have a medical degree, please use plain English. Similarly told more than once to refrain from abbreviations not meaningful to anyone without medical expertise. This is someone who during clinic visit turns her computer screen to face the patient as if patient w/o medical training should read and interpret our own medical test results! Clerical support too inept to perform even the perfunctory task of obtaining patient's records from GP without intervention from patient! Gallingly, doc actually complained to patient about treatment protocols, which are determined not by patient but by her licensing body. Surely it is the responsibility of each doc to understand, argue against and, if necessary, overcome obstacles to treatment when it's in patient's interest to do so! Had I not pleaded a persuasive case to GP to obtain consult with respirologist Dr. Wadi likely would have continued billing multiple visits no matter how clearly ineffectual and even harmful her treatment proved. Formal complaint to the BC College of Physicians and Surgeons to follow for preventable visit to ER in breathing distress. Maybe Dr. W is competent with easily identified food allergies - milk, gluten, etc., the low-hanging fruit of allergy practice - maybe, but never for a respiratory matter - NEVER. And never for any illness for which time may be of the essence. This is a doc who would rather apologize to your family when you die a preventable death rather than risk pleading with overseers for a more qualified expert approach.

Had a breakout on my skin due to a recent camping trip to Vancouver Island. Initially, I thought it…read morewas a bug bite but it was not. When I got back to Vancouver I was recommended to Dr. Shamim. She asked me a litany of questions and really narrowed the problem. In short, it was a tree nut allergy.

I am a grumpy old senior citizen who hates technology and detest intensely having to write or let…read morealone post a review. In fact, I have never written a review before ever! However, I will make an exception for Jonathan Bailey RMT and if you want to know why, please kindly read on... I have been seeing Jonathan Bailey for massage therapy for years now, and I can honestly say he is one of the most skilled and caring RMTs I have ever had the pleasure of working with. His expertise and attention to detail are truly impressive, and he is always able to tailor his massage techniques to my specific needs. From the moment I lie down onto the massage table, I feel at ease, and Jonathan's calm and professional demeanor puts me at complete ease. He is able to work out even the toughest knots and tension areas, leaving me feeling relaxed and rejuvenated. What really sets Jonathan apart, though, is his genuine care and concern for his clients. He is always checking in to make sure I am comfortable and getting the most out of my massage sessions or if the temperature of the room is comfortable for me. Jonathan's respectful and polite sense of humour makes every massage session with him an absolute delight and cause for giggles for the rest of my day driving home to share those funny jokes with my lovely wife who finds herself in stitches. If you are looking for a knowledgeable, compassionate, and highly skilled massage therapist, look no further than Jonathan Bailey. I highly recommend him to anyone seeking top-notch massage therapy with no reservations. 5/5 stars.

I seldom write reviews, this is my 4th one ever. I can tell…read morea lot of the service I can expect by how I am treated by the front desk. The lady who helped me was Candee. She was courteous and patient and really took the time to have me properly set up. When one is in pain, sorting forms or administrative information can be a different type of challenge, but she was helpful and kind. My physiotherapist was Gordon. He really did help me with terrible pain I was feeling. I couldnt manage to secure an appointment before an upcoming trip so I had to go to another clinic for follow up.The doctor at the other clinic spoke very highly of the treatment I had been provided at Marpole Physiotherapy Clinic so far. He actually encouraged me to continue physiotherapy there as soon as I could find a spot. This is the only downside I could think of...like all good things, they are in high demand. You need to book an appointment as soon as possible because spaces fill up. I read a comment about Gordon being aloof. Some people prefer a therapist that acts with a lot of jokes,camaraderie and lots of humor. Personally I value professionalism and most importantly respect when someone will enter my personal space for treatment purposes. As a woman, I have felt uncomfortable at other places when I went for regular massage. At Marpole Physiotherapy I felt comfortable,safe, respected and in good hands at all times. I did not take the time to write this review for the clinic, they will continue to do great whether I provide this review or not. Their service speaks for itself. I mostly do it because when one is not feeling well and in a lot of pain you value being prompted in the right direction, where they will actually help you. Hope this helps someone out there needing treatment.

Excellent, reliable in home care. I was very pleased with the services received from West Coast…read morethey were knowledgeable, hard working, flexible and kept me very much in the loop, would highly recommend. Thank you to all the staff that helped us through a tough time

West Coast In Home Care provided support to our father over the past two years of his life and…read moretheir kindness and professionalism were invaluable. They particularly went over and above with their scheduling of qualified caregivers on short notice and we would not hesitate to recommend their service to others.