I travelled a long way to go see this doctor, to have him not work with me. Just asked me where the…read morepain was without me being able to talk about how the trauma happened for my injury, kept telling me to stop talking and just let him know where it hurts. I felt this was very unprofessional especially since he had a student with him and he is showing this student that its okay to be that rude to the patient. I didn't feel at all comfortable and I felt like my word on my injury didn't matter, which makes it even harder for me to trust more practitioners. Will not be returning to use physio facilities or finish my results.

I never got to say goodbye to my mother dying of stage 4 cancer because the malpractice that was…read moreperformed by Nurse Next Door. caused me to get emergency surgeries that could've been avoided had they listened to me telling them that my leg has necrosis for a week straight while they reassured me it wasn't. Which of course it was.... costing me the final months my mom had alive. she died of cancer shortly after my 2 months in the hospital due to their MALPRACTICE. She didn't know who i was when i got out. I'm permanently disfigured, disabled and mentally ruined because of Nurse Next Door. Thanks a lot

Fired me for asking too many legit Qs. Took offense to it. Took offense to me asking about what…read moreother staff were doing, staff was leaving a client's home early and telling client not to inform the office. I told them and they stated "not to talk about other care aides because we don't know the story and maybe the client was just "confused" .... No, this client was not always confused. She stated it happened numerous times. . The staff member leaving early many times was a family member of one of the "higher ups." In office. I was just Wanting CLARITY, I did not like my client being taken advantage of. After being told by my manager that I can ask anything, "please communicate all your worries we are here to support you, at anytime, no matter what it was'" QUOTE. I Had clients AND HOURS taken away because I cared too much numerous times I was told. "I WAS TOO INVESTED". too stressed out, and needed a break from the client Translation: I was placing clients happiness and needs above the company's policies and catching things they were doing that I felt were not serving my clients best interests. Let's just say if you put your clients needs and wants first and above anything else and you make sure they all love you and adore your care, you'll get fired. And forget buying them a coffee with your own money, or accepting a coffee from them because they insist on buying you one, or even a small gift for their birthday, Those are considered "gifts" and are not Allowed. When I was interviewed they made it sound like it was amazing. 'You are there to make your clients feel happy and do extra things, we are nothing like Fraser health, we do so much more." Worked there 9 months are got tossed out like trash. They don't care about clients like they stated, "we go above and beyond" No they don't ... they care about profit and making sure they follow every single rule, despite it not being in the client's best interests. I'm very disappointed with how they treated me. I went above and beyond for my clients. They fired me with no warning. Without even a conversation about it. My care designer didn't even contact me to explain why. Absolutely heartless...and all right after one of my clients husbands died and she was attached to me and this is the last thing she needed, losing me as well. I appreciated the hours and then trying to pair clients personalities to the care aides. But after this misinformation being told I can communicate and talk about" anything "and then being fired for it??? I'm just stunned. And highly disappointed. They protect their company above anything else. Nothing was dealt with properly when I had questions, the care designer previously would tell me one thing, and the other staff would contadict it. Clients care plans needed things added and removed, wasn't done. Suggestions id make to make the clients lives easier, no,"cant be done" so many loose ends. Leaving us confused. I also relayed that certain care aides needed clarity and was told not to discuss other staff. It was so strange how certain things were hushed when all I was trying to do was make sure we were all on the same page, we weren't. I just had my clients best care in mind. I was treated unfairly. I was not told why I was terminated. I will never recommend nurse next door to anyone and I really liked my clients and I wish more care aides were as full of love and heart like I was. Many of their aides are there to do bare minimum and leave. Many eat lunch alone in clients home and don't sit with the client. Texting on their phones. Falling asleep on the sofa, leaving early mid shift and coming back later. letting the client walk to their barn by themselves and falling in a stall between horses, while the aide sits in the house. So many stories I was told about, by clients or their family. Care Aide stated they washed the clients floor when they didn't even touch it according to client and family member. When I brought it up to my care designer .they stated "we will deal with it and maybe family was wrong. I said I know it wasn't washed because I washed it 3x to get the water to run clear! I was told" don't gossip about what other aides do or don't do", when I called the gossip being honest and calling out lies. That same care aide that let a client fall in their barn and didn't wash the clients floor and writing in the notes that she did, she still had a job after puting a client's life at risk?...explain that to me.. So much favoritism. The Aide that allowed my client to fall in his barn, he had balance issues and should never have been allowed to walk alone that far. Yet I, who cared for my clients before my own needs, got fired. That's where I went wrong, you have to get " in there" in order to have serious wrongs you've done "overlooked". I was actually over qualified with my certificates and years of experience. But I stayed, because I loved my clients.

I had a medical emergency a couple of months ago and was warded here for close to a month. From…read moreemergency to ICU and to the regular ward, it has been quite an experience. I've never been admitted to a hospital from birth till now. I found out nurses were not trained to do the IV needle thing, they learned on the job. So my arms still have hard bumps where the needles didn't go in correctly at the emergency ward and those bumps were water retention or edema. R said my arm was so swollen he had to question the nurses what happened and they immediately removed it. The doctors said they should be gone soon but it has been several weeks now. The ICU nurses and care aides were wonderful. Cheerful and kind. The regular ward nurses were hit and miss in the care. Some were really caring and dedicated, some couldn't be bothered and treat you like it was a big hardship to ask them for help. The doctors do come round very often everyday to check on me. Same with the physio and occupational therapist. They came everyday except Sunday to do rehab with me. I had to do a lot of tests and the hospital staff are generally very patient and kind. I also had to go to another hospital for a test/procedure and a nurse escorted me there and back. My experience with the healthcare system (from calling 911 for the ambulance) to the emergency and to discharge is positive. Not the horror story I read about in the news. The ambulance came within minutes and my wait in emergency was under half an hour. I think my condition was really bad and close to dying so the triage worked. I am super thankful to the team of healthcare personnel who worked tirelessly to make sure I am ok. I opted for outpatient rehab and they are located inside the Optimization Centre. It is still a long journey to full or 90% recovery, they estimated about a year, so I guess I'll still be visiting the hospital for rehab frequently until I'm given the all clear. There is a cafeteria here with Starbucks coffee. The breakfast sandwich is terrible. The hospital food is also bad/unappetizing. The sandwich and wrap are ok. There is also an area where you can borrow or leave books.

They have found my body pain it's not my imagination I've a fracture on my left side The nurse are…read moreso great I want them to get everything that they need and want Ruth

My daughter was in icu from June 6 to July 11. Then transferred to a ward till August 30 before…read morebeing transferred to Eagle Ridge for 2 weeks then home. The care she received was phenomenal! So grateful for our exceptional healthcare workers. Can't thank you enough. Even now she is home the after care is beyond reproach. Thank you everyone who cared for her.

Re: recent (Sept/25) appointment with specialist physician at Medical Day Care - Hematology…read moreClinic, within the Royal Columbian Hospital. My appointment with this clinic and doctor, was a first time experience, and required that I check into the hospital's 'Registration' on the main floor before proceding to the Medical Day Care Clinic. A first time appointment procedure to provide personal and medical information, and acquire a completed registration form to take to Medical Day Care and doctor's office for check in. After the form was completed I was able to go down to Medical Day Care - Hematology, located on the basement level of the hospital, and submit the form to attending office staff. And then waited along with others, in the hall's adjoining waiting area outside the office, for my appointment time with the doctor. The Physician, Dr Vicky Chan (Hematologist), conducted a very interesting, and highly-interactive discussion with me of the reports she had received from my family doctor, and medical lab. Many questions regarding the nature of the diagnosed medical condition were asked, and answered. I left her office with a medical lab requisition to acquire further, and more extensive blood analyses -- just in case previous tests had missed any factors involved in the blood condition as shown. A big thank you to Dr Chan for her caring personal approach and help. And thanks to all other staff for their friendly, and efficient services - every step along the way was handled so smoothly.

I got referred here by Kingsgate Dental for my 2 bottom wisdom teeth, and to remove my 3…read moresupernumerary. I came here for the original consult in August and felt that Dr. Jin Huh was really professional. I was a little nervous because he was very firm when he was checking my teeth but I realized I'd rather have someone with steady hands that is confident with what they're doing than for him to be gentle and flaky. They gave me a quote for the 5 teeth, and then sent a request for approval to my insurer. I opted out of the IV sedation and figured I should be able to tolerate the anxiety on my own. The appointment lasted about 45 minutes, I'm still in the process of healing now, Dr Jin Huh is friendly and you can tell that he knows what he's doing. Prices were reasonable for the extractions that I had done, and the receptionist did her due diligence to check with my insurance company on how payment should be taken (assignment) before I went in for the extractions. All in all I had a great experience (I mean as great as it can be to have 5 teeth removed in one go!) and the office is pretty relaxing. Soft slow music that would put you to sleep if your mouth wasn't wide open and frozen haha and there's cool action figures all over the office. I would recommend Dr. Jin Huh to people who have out of the ordinary extractions or anxiety about dental work!

I got my 4 wisdom teeth removed. He did a good job. Me and my friends recommend going here.read more

I am SO happy I went to Dr Pugash for my breast augmentation. He is very knowledgeable,…read moreprofessional, and concise. He gets straight to the point and is truly an expert. I couldn't be happier with my results, he gave me exactly what I wanted (better than I could have ever imagined). I trusted him throughout the entire process and my breasts look extremely natural and are the perfect size and shape for my body. His staff is also very kind, caring, supportive, and professional. I was extremely nervous as this was my first surgery, but I felt extremely supported and I trusted Dr Pugash and his team from the start. Although I had inquired about consultations with other top doctors in Vancouver, I knew right away that Dr Pugash was the right choice because his professionalism and surgery skills were so apparent. The entire process was extremely easy, stress free, and discrete, from the consultation to the surgery date, to all the follow-up appointments. I honestly couldn't be happier. 100% worth the waitlist and the money. Truly life changing and a positive experience.

From the owner: Dr. Pugash specializes in plastic surgery of the face and body, including breast procedures…read more Patients trust Dr. Pugash for popular rejuvenating procedures such as breast implants (saline, silicone, and gummy bear), tummy tucks, and facelifts. Patients can also choose non-surgical procedures, such as Botox, Dysport, and a range of dermal fillers, offered by our physician and staff.

I was referred to North Shore Oral and Maxillofacial Surgery by Richmond Oral and Facial Surgery…read more My oral surgeon was Dr. Richard Chau. I came here to remove an infected rotten molar tooth. At first, I was really anxious and nervous because I had a painful experience with another tooth removal from somewhere else. Dr. Chau's staff on the phone reassured me and outlined me the options and pricing, regarding sedation or no sedation and put me at ease. The ladies at his front desk were so professional, patient and kind with me on the phone and in-person. In the end, I opted for no-sedation last minute because my dental insurance ran out so I had to save money as I am not employed anymore (lost my job due to Covid staffing cuts). Dr. Chau's front desk staff and a nurse were so kind and professional to me. I felt very welcome there. When it was time for my tooth removal, I was very nervous. Dr. Chau talked me through the removal, he said "I'm going to do this, and I will do this" and then in literally 2 seconds, he said, "Ok and it is out." I said, "What? That's it?" I was so surprised at how fast and smooth the extraction happened! I recommend to everyone that it is better if you get your tooth removed by an oral surgeon, since they have the expertise to do it correctly and quickly. I wish I had chosen an oral surgeon earlier like Dr. Chau to remove my other tooth too. Anyway, I have rebooked Dr. Chau to remove my next tooth, and I have confidence and much less fear now of getting a tooth extraction. I also found out that we can self-refer ourselves here. I had my dentist refer me for my 1st extraction, then I self-referred myself for my 2nd extraction. I highly recommend Dr Richard Chau and the polite professional staff here!

Awesome. On time. Knowledgeable and Friendly. Those are some of the words I would use to…read moredescribe this place. I saw Florence for a sprained ankle and she fixed me up in 3 sessions. She was professional, knowledgeable and personable. As she spoke Cantonese I even sent my mother there to see Florence for treatment. They direct billed my insurance company and that was a nice surprise as I did not have to pay out of pocket at all.

This clinic has been my best Physio experience by far. It was personalized attention to meet my…read moreneeds. This also seems like the clinics' philosophy. They didn't have another client they were juggling at the same time as me. Sandy was my therapist and her kind and professional treatment/advice was exactly what I was looking for. I've been to two other clinics where they gave me exercises while they went to check on other clients. While this may be fine for others I wasn't always 100% sure my exercises were right, sometimes I'd be waiting for the therapist to come back, and often felt I didn't need to pay to be there for so long. The appointment was great and totally worth my time and money. Easy to book online even for your first appointment. Highly recommended.

Dr.Birdi and Dr. Campbell were great but the hygienist Francis was a nightmare on too much personal…read moreinformation street. He shared his private and crazy stories and behaved erratically. Very inappropriate. 2 separate appointments, charged both times for cleaning and blamed for his slow work. He and the secretary's eyes were bloodshot with no dr. around last day.

Three days ago, i had my upper teeth implanted by Dr.Bobby Birdy, What i would like to say now is…read morethat what an excellent job he did .If i had not had high blood pressure that day ,I would have had my full set of teeth implanted the same day. what an amazing dental surgery , ( I am a 78 old man and and very nervous for this , so my blood pressure was high, but the dentist nurse hold my hands and comforted me ,what an experience ! ) I would like to write more details about this when i finish all my teeth within a month or so . I trust them and I fully recommend that you should go to get consultation with BC Perio if you want to have your teeth implanted. I think they must be one of the best . Dapeng Lang