The hearing industry, especially in Richmond, BC, is hugely competitive. There are quite a number…read moreof audiologists serving the community. From my experience and those of others, some feedbacks about the service they had received from practitioners have not been complimentary. The reasons are varied. Thus, when I was received at CONNECT HEARING, Sharon at reception, and Tiffany, the audiologist, exceeded my expectations. They are very professional, receptive, and very friendly. Never in a moment did I feel uncomfortable or obliging. I say this because others with diplomas and certificates hanging in their offices made me feel like I was "taking too much of their time". "Helping patients resolve their problems to their great satisfaction" is the objective of those who are truly professionals. And this is what Tiffany at CONNECT HEARING amply represents. The hearing test she conducted was very thorough. She explained the steps she took to program the HAs. Most of all, she made sure that my HAs effectively resolve my hearing deficiency by recommending a trial period and booked a return appointment for proper adjustment if necessary. Properly configured and programmed, my Phonak marvels work like a charm. This approach to her profession convinced me that she is very accomplished. I have no hesitation to recommend her to anyone requiring the services of an audiologist. Thank you, Tiffany and Sharon!

Tiffany Ip was my Audiologist - she is EXCELLENT; walked me through the process for hearing…read moretesting, then ordering(billed to my insurer directly), tested the product once received(came in quick time), & was available for followup/after care. She speaks English, a Chinese language(not sure if Cantonese or Mandarin), medical jargon, & just regular folks (She answered my questions in either jargon or human, whichever I wanted) The initial hearing test is free! What you'll pay for hearing aids depends on style & your insurance coverage; mine were $4K full price, but I paid $0.00, including three years full warranty; free battery replacements when needed, & one complete replacement, if I lose them or they're destroyed. Quality product, quality people I'm in a wheelchair, so accommodations had to be made, & the staff were great. The first person you'll meet is Sharon at te front desk; SOO nice! She'll answer questions, too, but, of course, will direct technical questions to the hearing professionals on staff. Parking in front & back (main building entrance in front, but accessible from back; wheelchair uses need to park in back & wheel around the building, & up a gentle ramp to get in.); I came by 401 bus, which dropped me right on the corner after a 1.5 minute ride from Brighouse Station. Honestly, I'd consider trveling here from other Metro Vancouver cities -- they're that good! My hearing aids fit & work beautifully (& are completely discreet--nobody's noticed them yet!); they're small enough I can put my Bluetooth earpiece on over top no problem. .

We were referred here by my son's doctor to investigate an issue. Medical appointments are never…read morefun with little kids, especially when the doctor is a stranger. Nonetheless, Dr. Wong was really sweet and patient, and developed a natural rapport with my little one right from the start. Office was clean and quiet, and we were seen within 15 min of our scheduled appointment time. Only negative is that there is no free parking at that location. It's $3.35/hr or portion thereof. I haven't deducted a star because this isn't the doctor's fault.

I took my 100 year old mother to Peggy at Nexgen to have ears dealt with as she had very…read moresignificant wax build up. Peggy was excellent with my mother and was friendly, professional, knowledgeable and extremely capable in dealing with Violet (my mother). Thank you Peggy so much for making this so easy for a 100 year old woman! We have already referred friends and will not hesitate to refer again.

Well that was a bust, just like car sales. Ask for a reasonable vehicle, but they bring out the one…read moreshiny sports model. BC has no funding for seniors hearing, so my mother who is on a small income, asks for affordable hearing aids. Of course the technician brings out the "only ones that will give you good range", will work well for you. 4000.00 Why even show the ones that are over budget. Even if she were to finance, it adds an extra burden to her small income. I suppose, if her children loved her enough, they would pay. Right?

I have being a client of Vancouver Hearing Centre for over 10 years. I cannot say enough good…read morethings that about the staff and the products provided. If it were possible to give 10 out of 10 on Yelp, I would do that.

From the owner: Hearing Assessment/Hearing Aid Evaluation…read more An Audiologist will conduct a comprehensive hearing evaluation, explain your hearing condition to you and refer you for medical treatment when necessary. We will discuss our findings and recommendations with you to determine the best solution for your particular hearing and lifestyle needs. We have access to a wide range of hearing aids and manufacturers. Patients are offered a minimum of a two-month trial with the recommended hearing aids. Hearing Protection The Vancouver Hearing Centre offers custom-made: *industrial ear plugs *swim plugs *musicians earplugs *ear buds for audio devices Pre-employment Hearing Testing An Audiologist will conduct a comprehensive hearing evaluation and complete any necessary paperwork or forms regarding your hearing for your application

Dr. Katarina literally changed my life. I went to her in desperation after another well-known…read morehearing clinic told me my particular hearing loss couldn't be solved by any hearing aids yet invented! Katarina did a thorough exam and to my surprise put in a demo hearing aid at the end of my exam that enabled me to hear all the sounds I had been missing all these years! How could that be? Well, I looked into it and Katarina is an audiologist while the person I saw (twice) at the other place is a Hearing Instrument Practioner (HIP). Most customers may be well served by a HIP but for those of us with a bit more complicated situation, an audiologist like Dr Katarina is needed. Of course she can help those with more common hearing issues too. Within a week or two after my assessment I got my own customized hearing aid. Over a series of complementary appointments Katarina slowly increased the volume of the hearing aid and showed me how to care for it. Right from day one it felt comfortable to the point I forget I am wearing anything - no problems at all. I found Katarina to be very professional, kind and personable. Her competence is obvious as soon as you meet her. She told me her oldest patient is 102 (!) and her youngest is in her early teens. Her new office is bright and attractive. The location is convenient and comes with easy, free parking under the building or on surrounding streets.

On my first phone call with Dr. Vavrovicova I realized what a caring and kind doctor she is. I…read morejust moved to Vancouver and needed to use my hearing aids warranty. None of the other clinics would even try to help me. Dr. Vavrovicova immediately asked me to come to her office so she could give me a loaner as I was not able to use my hearing aids. When I met her in her office, she made time to check my ears and my hearing aids. Needless to say, I am forever in her debt. Thank you!