Connect Communications

1.0 (1 review)

Telecommunications, Television Service Providers, Internet Service Providers

Closed • 4:00 am - 10:00 pm

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Kathy C.

7 years ago

Very rude, classless representative . I looked up info on the company to report this person to his superior and discovered he in fact was 1 of only 4 employees. Small time outfit with no customer relation skills. Wouldn't trust a thing they said. read more

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T-Mobile Authorized Retailer

(13 reviews)

$$$

This store customer service is poor, unknowledgeable staff, they did not know what they are doing.read more

A very young girl was employees here who clearly did not care about her job, small figure, slim,…read moremixed complexion. She first said no to my question of the latest iPhone in stock, than admitted she wasn't sure. She then was debating about which model I was looking for, and had an attitude like she did not want to help me. I asked her to help me find the phone at another location, she refused to help me. I then asked for help in calling the other locations and she said she could not help me. I asked her if she worked at her job or not. She did nothing and clearly is a lazy college kid playing on her phone at work.

T-Mobile Authorized Retailer

(8 reviews)

Did not expect it but walking into this store, was walking into a vibrant, trendy party! Very CLEAN…read moreplace and awesome displays. What I was most impressed with was Daniel. He is so pleasant and even tempered and yet he was the only employee in the store! He managed multiple customers in store as well as in coming calls.

Jared helped me at the Ferndale t-mobile store Sunday!! He helped me quickly and I think I shed a…read morefew happy tears! I am so thankful with the excellent service! Yay

Verizon

(41 reviews)

WARNING. Do not get involved with Verizon's prepaid service. If you change carriers, Verizon will…read morekeep any money left on the account and will not refund it. I am very curious how much money Verizon steals monthly from people that change carriers. How their theft works is, say you pre pay $120 on your pay in advance account and your monthly bill is $60. You change carriers and there is $60 still pre-paid on your account. They do not refund the $60 back to the original payment method, they keep it. Verizon acts so unaware this is happening. I really enjoy Verizon's response " Thanks for bringing this to our attention " Like they have no idea they're stealing hundreds of thousands of dollars a month from past customers. "allegedly" LOL. Also don't bother leaving a bad review on yelp all they do is remove the review and do nothing to fix the problem that generated the bad review. WARNING. Do not get involved with Verizon's prepaid service. If you change carriers, Verizon will keep any money left on the account and will not refund it. I am very curious how much money Verizon steals monthly from people that change carriers. How their theft works is, say you pre pay $120 on your pay in advance account and your monthly bill is $60. You change carriers and there is $60 still pre-paid on your account. They do not refund the $60 back to the original payment method, they keep it. Verizon acts so unaware this is happening. I really enjoy Verizon's response " Thanks for bringing this to our attention " Like they have no idea they're stealing hundreds of thousands of dollars a month from past customers. "allegedly" LOL. Also don't bother leaving a bad review on yelp all they do is remove the review and do nothing to fix the problem that generated the bad review.

Very poorly! I was agitated because my I phone, that I purchased from Verizon was inoperative. The…read moremanager of the store in Burlington, Instead of defusing the situation, told me I was out of line and needed to leave the store.

T-Mobile Authorized Retailer

(13 reviews)

I never write reviews but this was the worst customer service experience ever! An employee named…read moreFalco was unbelievably rude and unwilling to help. He insisted he couldn't do anything and was totally uneducated about the issue. TMobile in general has terrible customer experience but this was exceptionally unacceptable. He also told us there was no manager and wouldn't give us the manager's name or number. We later went to a different TMobile store and an employee the helped us politely and easily understood what the problem was with my account.

Although all T-Mobile stores share characteristics (well lit, bright magenta walls, white…read morecountertops and black framing and decor accents that complement the T-Mobile logo), this store features a large, roomy footprint, few customers (at least on my Tuesday night before Thanksgiving visit) and a friendly staff eager to serve anyone who happened to wander by. Next time you're at Sehome Village -- sipping coffee at Starbucks, shopping at Haggens or checking out the Dollar Store -- swing by the T-Mobile store. You can find them (and most places) using What3Words -- an amazing mapping tool that defines every ten square foot spot on the planet using the words. This T-Mobile store is located at bump.option.wizard. Check out What3Words for yourself: https://w3w.co/bump.option.wizard

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Karen Q.

8 years ago

Eddie was very helpful. Without his help we would have had to wait three weeks for internet and cable. He was awesome!

Odalis A.

8 years ago

Super fast service, it was an easy process

Connect Communications - telecommunications - Updated October 2026

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3.0

(2 reviews)

Not happy with what happened…read more I approached this company once in the morning to ask about the rates for internet in Bellingham. The associate, allegedly the owner, showed up 13 minutes late. I know this because I arrived at 10:13p.m. on a Tuesday as he was opening greeted me non-chalantly at the door as he unlocked it. He gave me the basic information about the best deal for gaming and I told him, after giving a little bit of information, that I wanted to shop around. I cam back later in the afternoon and I was offered a $29.99 deal and I gave more personal information. But the more information I gave the more fees the associate was telling me during the process; there's a $15 self-connection fee and there was a $7 fee for something. Why wouldn't he disclose the information up front? I asked why is there a self-connection fee, the response the associate gave me was "it's for the ethernet and phone cable package you get to buy". When I replied I didn't want it, he said I could call Comcast and try to waive it, so I left him. I called Comcast and they informed me my connection was set up. I didn't sign any paperwork, give SSN, give authorization and I get to consume all the fees I originally didn't want. I don't know who pressed the Green button to give me internet connection but I got the first bill in the mail today. Now I am stuck with internet. I wouldn't go through this location nor this company CONNECT. I don't like the experience I received nor the bill I now have to pay. STAY AWAY FROM THIS LOCATION!

We met with Kyle at Connect regarding purchasing a phone. Kyle is one of the few real live hero's…read moreI have had the pleasure to meet and he saved us hundreds of dollars on our phone and our Comcast account. Kyle was in charge of a IED removal platoon during the Iraq war. We were immediately impressed with Kyle and his professionalism and advice has greatly helped us several times in the last year.

The Computer Guy Bellingham

4.7

(6 reviews)

Ian is simply amazing! He came to my home which is preferred for me, & very quickly fixed the…read moreimmediate problem and then helped me clean, update & generally straighten out a bunch of little things I have been putting off but didn't feel comfortable doing without an expert touch. I run a PC inside of a Mac and many local folks just don't have the ability to help me out with that. I'm so glad I found Ian! He's simply incredible. Very fast, very affordable, very easy to work with, responded immediately to me via text and worked swiftly to fix everything I needed. I'm so happy. 10/10 would use again. Thanks Ian!!

Prompt response, very professional. He is my 'Computer Guy' now. Thanks for resolving my problem…read moreso quickly.

Pogo Zone

3.0

(4 reviews)

Excellent value in the marketplace. Exceptional service and competitive pricing. Totally…read morerecommend!!!

Man, this company is a MESS. First interaction was waiting for a callback that never came. Second…read morewas an appointment that was forgotten by them. Third was an ongoing crappy internet speed. Fourth was not getting a bill for months, and when received, shocked at the cost of it all. Fifth was asking for a tech to help resolve the speed issue, and getting the info that a bad router had been used, purposely. Sixth was mansplaining. Seventh was another tech visit where we suggested a possible fix, and were ignored, and at the NEXT visit this was now the tech's suggestion for a fix. God help me. Eight was and is a suspicion that they had been throttling the speed for months.

Northwest Computer Repair

4.3

(13 reviews)

Andrew did some amazing work for me, very skill and dedicated to making sure my computer worked…read morecorrectly

He was able to solve a problem that involved a couple hundred GB lost memory, caught in a few…read moreinvisible files that were disabled, "zero" size. All the cleaning, trash reduction, etc. that are classic treatments for hidden memory and wasting memory didn't help return my C:\ drive to where it was a few days earlier. Despite my "tops" anti viral software, a virus attack had replicated my photos to 500+Gb size. At the same time, there was a hidden overload of old years' backups. Putting my non-tech language aside. The service I received was perfect*****. In addition, in the process, we managed to fix a small hardware disconnect that existed from a prior service elsewhere. Having worked with computers since the "cards", i'd think experience if not EGO would solve all challenges. But no. i am p-l-e-a-s-e-d! To have had such good help !

Data-Link West

5.0

(12 reviews)

After reading the reviews for Data-Link West, I chose this local company. Eric was most considerate…read moreand knowledgable! He arrived at our home to get the HP printer back on track the day I contacted him, and within an hour the job was completed. Thank you!

10/10 would recommend. Attention to detail and cost effective. Helped me out fixing a broken laptop…read morescreen.

BizNex, LLC

5.0

(1 review)

Their team was very professional and thorough. They fixed my tech problems and at a very reasonable…read morerate. I will definitely use them again.

Chris Powell Associates

5.0

(2 reviews)

I have nothing but good things to say about Chris - he has given me a TREMENDOUS amount of support…read morein a few short visits. He is extremely knowledgeable, patient, and kind. He explains things so that you can understand and never comes across as condescending. He has endless suggestions on apps and programs to assist in day to day operations. He answers all my questions thoughtfully and thoroughly and truly wants to assist you in the best way he can. I highly recommend Chris for any of your technological needs.

I have hired Chris Powell Associates a few times -- via remote access and in-person -- to help with…read moretech support and the results have been positive each and every time. Chris is very knowledgeable; he can fix things in minutes that would have taken me hours or even days to figure out on my own. I like and appreciate that Chris often suggests free and/or affordable apps that could help make processes (and life) easier. His rates are fair and he's a tech consultant I trust. I recommend Chris Powell Associates to others whenever the opportunity arises.

ClickMonster

5.0

(1 review)

I have been in business 14 years. Last year we replaced our large yellow pages ads with small…read moresmaller ones and used the extra revenue to inhance our internet presents. Gary with Whatcom Web positioned my website so it can be found by people use the internet. If you want your phone to ring, call Gary @ Whatcom Web. Art Thomas CEO Steamsweepers.com

Bellingham IT

4.5

(2 reviews)

Serge did a great job coordinating my email across computer, pad and phone after an apparent attack…read morehad made all three virtually useless for accessing mail. I'd recommend this firm highly.

Great service by Josh! He was on time and the whole process was quick and easy and he figured out…read moreexactly what I needed rather quickly. If you need help getting your computer up and running again, THIS IS THE GUY!

Connect Communications

Services - Connect Communications