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Castle Rock, CO

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Connect-A-Tech

3.0 (2 reviews)
Open • 8:00 am - 5:00 pm

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2 years ago

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Computer Solutions

Computer Solutions

(24 reviews)

Outstanding Customer Service and Repairs…read more I have used Computer Solutions on multiple occasions and have always received excellent service. This time, my wife's Lenovo ThinkPad had gone dark and would not power on, despite being fully charged. We took the laptop in and while we waited, the tech did a quick check on the power port, on/off button, and power cord. When it was clear that there was a deeper issue, he gave me a very reasonable "not to exceed" price quote and I left the laptop at the shop. A few days later, I received a text message notifying me that they believed the problem was with the motherboard. More importantly, they had contacted Lenovo and determined that the laptop was still under warranty and that Lenovo would replace the motherboard. The tech kept me apprised of the progress over the next few weeks as the laptop was shipped to Lenovo, a new motherboard was installed and then shipped back to Computer Solutions. Prior to shipping it, the tech had removed the memory card. When the laptop was returned, he reinstalled the memory card. When we picked up the laptop yesterday, we paid a very small fee for the work that was done, and we were delighted with the results. After the reboot, the screen came up and the desktop showed the work my wife had in progress at the very moment the laptop had stopped working. Computer Solutions has very talented and good people like Jared and an intern, James. They are honest, diligent, and committed to solving any issue you might have with your computer. Anytime I have a technical problem, I will call upon them and I highly recommend them for any laptop/computer issues you might encounter.

I had a nice experience here. I had to pay extra for rush service but they solved it, pc works…read moreagain, took 5 hours total. Also, no one treated me like I was an idiot which is sometimes the default in the IT world.

Laptop Repair - Castle Rock - Castle Rock's Family Owned Computer Repair

Laptop Repair - Castle Rock

(8 reviews)

Duke at Laptop Repair is the real thing. I unfortunately bought a higher end ($1,000) HP Laptop & 2…read moreyears & 2 weeks after purchase, the keyboard & touchpad crapped out. Of course it was 2 weeks past the warranty date & of course neither HP or the warranty company would do anything. So, I went on a search for anyplace other than the "Geek Squad" to take my crappy HP to & see if it could be repaired. After reading multiple positive reviews on Yelp & Nextdoor about Laptop Repair & Duke, I decided to take the HP in to see what they could do. Duke told me how long it would be til he could get to it & actually did what he said he'd do! He called & said the diagnostics showed a hardware, not software issue. After further diagnosis, it showed I needed a completely new keyboard & touchpad. The price for the parts from HP was over $300 & Duke agreed with me that it wasn't worth putting that kind of money in it. Yes, he actually did what was right & didn't try to convince me to spend money with him! Based on my experience, I highly recommend Laptop Repair & Duke. I found him to be prompt, thorough, communicative, & most of all honest & not a bit self-serving.

So happy with my services here! I dropped my MacBook and did some damage to the screen and…read moreunfortunately AppleCare wasn't going to cover it so I brought my MacBook here and they were so fairly priced got it done very quickly and it is back to brand new! Will be returning my business here for anything in the future!

Connect-A-Tech - itservices - Updated November 2026

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