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    Concord Reserve

    3.6 (7 reviews)
    Open Open 24 hours
    Updated 3 months ago

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    9 months ago

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    Orthopaedic Associates - Orthopaedic Associates Inc

    Orthopaedic Associates

    2.1(16 reviews)
    1.8 mi

    Run screaming. These people are awful. They don't care about helping anyone and their billing is…read moreimpossible. I've been trying to pay the $100 I owe not that they deserve the money -- but after repeated attempts to pay online, they froze my account. I emailed the office, got no response. Today I got a threatening letter about legal actions. They are bad, very bad, and spare yourself by finding a better doctor and practice.

    ZERO STARS! I have…read morebeen trying for a week to get my son's MRI order sent over from a major hospital system in the area to their location. First, they can't get me a fax number that actually works. Then when I finally have one and the order goes through, they let me know they will not authorize the service with my insurance because it didn't come from one of their physicians. They expect that a major hospital system will do their work for them to authorize service with their institution because, of course, they won't accept the notes and information from another provider (again major hospital system). Then when I raise the concern about not being told that from the beginning, they proceed to say they told me already with a condescending tone. Why would I waste a week of my time getting something that they know isn't possible to get. I guess the poor ratings here should have scared me off more than they did.

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    Orthopaedic Associates - Orthopaedic Associates Inc

    Orthopaedic Associates Inc

    Orthopaedic Associates - Physical Therapy center is in the back of the building!

    Physical Therapy center is in the back of the building!

    Orthopaedic Associates

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    St John West Shore Hospital

    St John West Shore Hospital

    2.2(47 reviews)
    1.8 mi

    This was the worst experience I have ever had in a hospital and it could not have happened at a…read moreworse time - as my mom was dying in a hallway of the ER as there was not a bed or room available. Mom was in failing health and trying to rehab at the Brookside rehab center very close by. When it became clear she needed to go to the hospital, Brookside did not have transport available so the ambulance had to be called - so we had no choice but to have her go to St Johns. We would have never had wanted or picked to go here. Mom arrived around 6 AM. My brother got there at 7 AM. She was on a gurney in and out of consciousness in a hallway of the ER. There were twice as many people waiting to be seen in the ER than they had room for. She was tucked in next to the blanket warmer with one chair nearby. My brother stayed with her - around 4 PM he called me in Columbus to tell me there was nothing they could do - that she needed to go to hospice. But of course, hospice had no room for her. I packed my bags and got to the ER at 6:30 PM. She was still parked in the same spot. There was not room for us to be with her or we would be blocking traffic. My sister in law arrived a little later then my nephew and his girlfriend. We took turns standing near Mom and had to openly display our grief as we comforted each other and spent time with Mom. My SIL is a nurse and finally had had enough. After almost 14 hours on a gurney in the hallway in ER, my SIL advocated enough to get her sent to a private room. Once settled in the room, the staff was able to clean her up and get her comfortable. There was a breakroom near her room that we took turn hanging out in as it was too crowded for us in the room. My other nieces and nephew-in-law showed up during the night. The next job was to get her over to hospice. While we at least had some privacy to deal with our grief, it still was not as nice as the nearby hospice facility my dad had died at. Around 6 pm, they finally were able to transport her. I highly recommend you go some place else if you have any option. Even if you're dying, this is not a good place to go.

    my husband fell and broke his leg. the orthopedic floor has the best staff. very caring. upon…read moredischarge he went to rehab. upon leaving rehabilitation to come home, St. John's called us to see how he was doing! AND then called us AGAIN on his second and third week home ! we've been patients there five times and have always been treated very well.

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    St John West Shore Hospital - Flatbread pizza

    Flatbread pizza

    St John West Shore Hospital - Grilled salmon

    Grilled salmon

    St John West Shore Hospital - Pot roast  Delish!

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    Pot roast Delish!

    Concord Reserve - rehabilitation_center - Updated May 2026

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