1. Fares R Raslan, MD

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Westlake, OH

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Fares R Raslan, MD

5.0 (1 review)

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6 months ago

Dr. Raslan and his staff are kind, professional, and helpful. The office and the waiting room are clean!

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Cleveland Clinic I Building - Cole Eye Institute

Cleveland Clinic I Building - Cole Eye Institute

3.0(18 reviews)
1.2 mi

thomas pattison here...please excuse the large print and errors as i have no left eye and my right…read moreeye has a little eye vision... here is my story... .. i worked in media news all my life and over a year ago i had some trouble with vision and ended up at cole eye institute in beachwood with a doctor sood... i was told i had glaucoma but my vision in both eyes at the time was still 20-20 and my eye pressure was about 20 in both eyes... doc sood talked me into doing a surgery which was to be a easy one to lower the pressure even more in my left eye... the surgery happened and doc sood also took out my cataract... the surgery had a bad result.... my pressure went way up and not down in that eye and they eye would not open... i was in pain and the eye would drip like a faucet... the doctor said it would take six months to heal and that time came and went and i still was in pain and the eye would not open... doc sood gave up and sent me downtown and said they have better ways to treat me there.... i met a doc petkovsek and he was great... i liked him right from the start.... he also sent me to a cornea doc tohave him look at it and he did and said the eye was damaged too much but i needed to get the pressure down in the left eye as it was dangerous... doc petkovsek then said he was going to do another surgery on the left eye and try and get the pressure down and he did it and it did not come down and he repeated yet another surgery months later and this time it worked and the eye pressure came down... the problem was the eye was still shut and dripped like a faucet and was still in pain.... the doc said give it time six months to a year to heal and then he would get the eye opened via surgery... a year went by and i still had no left eye and had to hire help to drive me everywhere and help me in the home as i now had only one eye... i had to do this cost of people to help me right after doc sood closed my eye... i went hunting for financial and medical insurance help and found none... i went to the sight center to help me and got seriously depressed and lost the ability to do tv s[pecials or anything. close to a year later doc petkovsek sent me to another doc to open the eye finally and i went and saw him four months later and he refused to open the eye as he said the damage to my left eye was great and it would not work with my right eye ... i left even more depressed... doc petkovsek did not give up and he had another idea he had to get the left eye working with the right eye and would try prism glasses... i then waited agian for this appointment with a prism doctor and i saw her and she said no and sent me away... i am now being sent to another one... i called and wrote the ceo of the cleveland clinic and the head person at cole and begged for help... i got no response... i then wrote the ombudsman people at the clinic and she was nice and said she would get me help ...she said a team would be put together to help me and she would try and get me my money for the cost of the help back from the clinic. it never happened... i now wait till doc petkovsek comes back in two months as he is out as his wife had a baby... i still have no left eye and it drips daily and is in pain... i am finally getting help from the clinic on them teaching me how to live like this but as for fixing it and the cost of bills to pay people to drive me everywhere and help me is mounting up and with no help on these things in sight... i still think the world of doc petkovsek as he at least tried... i will also say the surgery staff for all the eye surgeries i had and cancer surgery is nothing short of spectacular.... i would think the cleveland clinic which i put on a pedistal over all other hospitals would have had the care by now to help me... tom pattison

First visit today for my daughter who's 11. Sam who got us started was awesome. He made small jokes…read moreand answered all of my questions. Dr. Mullins was awesome as well! He is really friendly and did a fantastic job with the eye exam. We will definitely continue to come here!

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Cleveland Clinic I Building - Cole Eye Institute - Cole Eye Institute lobby

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Cleveland Clinic I Building - Cole Eye Institute

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Ekman Kristen MD

Ekman Kristen MD

1.0(2 reviews)
5.6 mi

Absolutely terrible doctor. Avoid at any cost. I paid for my visit and waited for at least an hour…read more She refused to even examine me or do a pap smear. Her reasoning was that since I have endometriosis, my case was too advanced for her. Instead of a polite referral, she made me feel like an idiot for having made the appointment. I asked if I could at least get my yearly exam and she rolled her eyes. She continued to berate me for even thinking I could have an appointment with her. I was in tears and she said she had other appointments to get to. It was her nurse who had humanity, handed me tissues and suggested the doctor she sees personally. As I left I asked to speak with the office manager and attempted to file a complaint. I also requested a refund because why should I pay for the visit if she won't even talk to me? They said they would think about it and get back to me. Still waiting. Additionally, two separate friends saw her and she dismissed their concerns about what was wrong with them. Both friends were later diagnosed with rather advanced cervical cancer that she missed.

I was laboring for 18 hrs and was dilated 9 cm. My regular OB was on hospital duty that night and…read morewas unconcerned about my progress. When her shift ended, my case was taken up by Dr. Ekman who had just started her shift. She burst into my room and introduced herself and announced that I would need a c-section without performing a physical exam on me. My husband and I stated we did not want one and the nurses even begged her to give them more time, but she was hell bent on performing a c-section that morning. Afterwards, I developed a massive infection under the fascia, meaning it was likely from something in the OR, and had to be readmitted to the hospital for 6 days away from my newborn + 3 weeks of self-administered antibiotics through a PICC line at home. My first night back in the hospital, she came to my hospital room and proceeded to push on my incision to (unsuccessfully) force it open to drain, with no pain relief. Later, I saw she lied on my chart when she wrote "family consents to c-section". The worst, most arrogant doctor I've ever encountered. Every c-section might just be another day at the office for her, but they have life-altering consequences for her patients.

Fares R Raslan, MD - surgeons - Updated October 2026

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