1. Fares R Raslan, MD

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    Westlake, OH

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    Fares R Raslan, MD

    5.0 (1 review)

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    6 months ago

    Dr. Raslan and his staff are kind, professional, and helpful. The office and the waiting room are clean!

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    Cleveland Clinic I Building - Cole Eye Institute - Cole Eye Institute lobby

    Cleveland Clinic I Building - Cole Eye Institute

    3.0(18 reviews)
    1.2 mi

    First visit today for my daughter who's 11. Sam who got us started was awesome. He made small jokes…read moreand answered all of my questions. Dr. Mullins was awesome as well! He is really friendly and did a fantastic job with the eye exam. We will definitely continue to come here!

    I came here for LASIK despite the lack of reviews for it and here was my experience:…read more The screening took about an hour, they checked my glasses prescription and did a eye exam. They have a pretty huge variety of machines and made sure to check my eye pressure, retinas, corneas, etc. After the screening I met the fellow then the doctor, both were fine, went over the various treatments they offer and why regular LASIK was the best option for me. They addressed my concerns about chronic dry eyes and halos which they explained are most common in people with dry eyes at baseline and people requiring high corrections respectively. The cost was $2400 + $300 for a new contoura corneal resurfacing option that further individualizes the correction to the shape of each person's eye and has been shown to improve outcomes in appropriate individuals. After that, I came back for a dilated eye exam where they took more maps of my eye, rechecked my prescription, rechecked my retinas, and went over the procedure in more depth. They do prescribe something to help you relax for the day of the procedure if you feel you need it. The day of the procedure went by super fast. When I was called, I got on a table with machines on each side. They numb your eyes up then put a speculum to keep your lids open, the first machine gently pushes on your eye and makes the flap in about 10 seconds. The table then moves a few feet to the other machine and your vision gets blurry when they flip the flap up. It was freaky because someone is basically using a tiny spatula on your eye but you can't feel it. Once the flap is up, you stare at a green light while the laser fires. They told me the laser recalibrates every 1/6000th of a second so you could sneeze and it'll still be spot on. They spatula the flap back in place afterwards, give you your drops, and you see them the next day. I was in the room a total of 15 mins probably. I could see decently well after the procedure but there was a white film over everything which they said was normal due to micro bubbles from creating the flap. My eyes were a little sore and teary like allergy season but this was 90% gone after 2 hours. The big thing for me was keeping up on the drops and using the artificial tears which they said was optional the first few days since you're doing antibiotic and steroid drops as well but I found it really helped with the vision clarity. My vision was recheck and they did slit lamp exams on my follow-up visits. Lights seemed a little glary and annoying for about a month but did go away and now my vision is two lines better than 20/20 and I don't need any sort of eye drops anymore. Overall I had a good experience at Cole and have had a good outcome from the LASIK. I love not having to constantly keep tabs on my glasses and would gladly do the procedure again now that I've been through it.

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    Cleveland Clinic I Building - Cole Eye Institute
    Cleveland Clinic I Building - Cole Eye Institute

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    Ekman Kristen MD

    Ekman Kristen MD

    1.0(2 reviews)
    5.6 mi

    Absolutely terrible doctor. Avoid at any cost. I paid for my visit and waited for at least an hour…read more She refused to even examine me or do a pap smear. Her reasoning was that since I have endometriosis, my case was too advanced for her. Instead of a polite referral, she made me feel like an idiot for having made the appointment. I asked if I could at least get my yearly exam and she rolled her eyes. She continued to berate me for even thinking I could have an appointment with her. I was in tears and she said she had other appointments to get to. It was her nurse who had humanity, handed me tissues and suggested the doctor she sees personally. As I left I asked to speak with the office manager and attempted to file a complaint. I also requested a refund because why should I pay for the visit if she won't even talk to me? They said they would think about it and get back to me. Still waiting. Additionally, two separate friends saw her and she dismissed their concerns about what was wrong with them. Both friends were later diagnosed with rather advanced cervical cancer that she missed.

    I was laboring for 18 hrs and was dilated 9 cm. My regular OB was on hospital duty that night and…read morewas unconcerned about my progress. When her shift ended, my case was taken up by Dr. Ekman who had just started her shift. She burst into my room and introduced herself and announced that I would need a c-section without performing a physical exam on me. My husband and I stated we did not want one and the nurses even begged her to give them more time, but she was hell bent on performing a c-section that morning. Afterwards, I developed a massive infection under the fascia, meaning it was likely from something in the OR, and had to be readmitted to the hospital for 6 days away from my newborn + 3 weeks of self-administered antibiotics through a PICC line at home. My first night back in the hospital, she came to my hospital room and proceeded to push on my incision to (unsuccessfully) force it open to drain, with no pain relief. Later, I saw she lied on my chart when she wrote "family consents to c-section". The worst, most arrogant doctor I've ever encountered. Every c-section might just be another day at the office for her, but they have life-altering consequences for her patients.

    Orthopaedic Associates - Orthopaedic Associates Inc

    Orthopaedic Associates

    2.1(16 reviews)
    0.9 mi

    Run screaming. These people are awful. They don't care about helping anyone and their billing is…read moreimpossible. I've been trying to pay the $100 I owe not that they deserve the money -- but after repeated attempts to pay online, they froze my account. I emailed the office, got no response. Today I got a threatening letter about legal actions. They are bad, very bad, and spare yourself by finding a better doctor and practice.

    ZERO STARS! I have…read morebeen trying for a week to get my son's MRI order sent over from a major hospital system in the area to their location. First, they can't get me a fax number that actually works. Then when I finally have one and the order goes through, they let me know they will not authorize the service with my insurance because it didn't come from one of their physicians. They expect that a major hospital system will do their work for them to authorize service with their institution because, of course, they won't accept the notes and information from another provider (again major hospital system). Then when I raise the concern about not being told that from the beginning, they proceed to say they told me already with a condescending tone. Why would I waste a week of my time getting something that they know isn't possible to get. I guess the poor ratings here should have scared me off more than they did.

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    Orthopaedic Associates - Orthopaedic Associates Inc

    Orthopaedic Associates Inc

    Orthopaedic Associates - Physical Therapy center is in the back of the building!

    Physical Therapy center is in the back of the building!

    Orthopaedic Associates

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    Fares R Raslan, MD - surgeons - Updated October 2026

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