I was so disappointed when I went to Conejo RV. I read so many positive reviews I was sure this was where I was going to purchase my RV. Unfortunately, I quickly discovered that if they do not think you are a rich male they won't give you the time of day. It was the most insulting experience I have had at any type of dealership. I will be purchasing an RV but definitely not from this dealership. I truly do not understand why they has received so many positive reviews. It is very upsetting to have salespeople treat a perspective buyer as they did me. Obviously, they do jot need the business. Good thing because they will never get mine or any of my friends. read more

We just came in to look. We're considering an RV but aren't sure what size we would want. The RV's on their lot are open, they will provide answers to any and all of your questions, but they let you browse without standing over you. I was in the auto sales business for over 25 years as a Dealer. One of the things we learned about the market we were in is to let people have the time to look and don't pounce on them. If you prefer that environment, then I would highly recommend that you drop in there. They have a large selection as well. We were looking for preowned. read more

I bought a coach last weekend. I can't say enough about the entire staff! I was in the mioddle of refinancing my house, put a deposit on the coach and they were more than helpful when it took longer than expected. My wife did not like the mattress in the bedroom, so Rick purchased a pillow top for us at no charge. Whe nI am in the market again for an upgrade, I wil ldefinitely be looking at their lot and I encourage anyone looking for a quality used RV to check them out. Ours is an outstanding coach and it seems they only offer coaches that are on the upper scale. Thanks Rick, Jim, Noel, Ray, and everyone else who I did not get the chance to meet! read more

We love these guys and would never buy a recreational vehicle from anyone else. Their inventory is superb, and perhaps even curated: every vehicle on the lot is outstanding, offers the right set of options (nothing frivolous on these rigs), and is lovingly cared-for. Their service is patient and personal, and they take the time to understand you and your needs. Experienced RVers will appreciate the small touches that make Conejo RV a partner rather than a vendor. New RVers will feel like they have mentors rather than a salesman. These are good, conscientious people with deep pools of knowledge and integrity. Go see them and you will see why Conejo RV is the best. read more

Mike knows all about trailers, RV's and the like. He is a person of integrity and energy. He is always busy and can find the time to help. We have gone to him for years and will continue to do so. read more

Brought my motorhome in to Conejo rv for minor warranty work this past week and was once again blown away by the customer service! Nathan and crew were literally standing by when I arrived for my appointment, went over my concerns and communicated over the next few days while they made the repairs! And we're totally CoVid19 safe! Keep up the strong work Conejo RV! read more

These guys are great!! Helped us with everything! Rick, Kurt and the guys were great to work with. Rick addressed all our concerns and made things right when it was definitely needed! I would definitely recommend them! Thank you Guys!! read more

These guys are great. Take care of me with minimal notice. Operate with honesty and integrity, they do a great job in a tough industry.

We bought a used RV from Conejo RV that developed some problems after purchase. Rick, the owner, and Kirk, their lead sales person went way above the call of duty to make things right. The problems were not their fault, but they took ownership of them anyway, and turned what could have been a terrible experience into almost a pleasant one. These are honorable people who have earned my highest recommendation! read more

We just purchased a 2019 Dynamax Isata 3 from Conejo RV. From the first time I contacted them by phone until now (2 weeks after purchase), they have been exceptional in all areas. I can't say enough about how easy it was to make our decision and purchase the RV. They continue their excellent service even now that we are out on the road. They are literally just a phone call away to answer any questions we may have as new RV owners. Ray and Rick have been a Godsend. Thanks to all for your professionalism and patience. Jerry and Sherie Schmidt read more

The guys here are amazing!!!! Our first time towing with a 5th wheel. And these guys were here to help us every minute of the way! Gave us all the ups and downs. Made it such a pleasant experience!!! The unit we bought was a killer unit at a killer Price!!!! Everyone that works there is amazing. Next unit I buy, I will defiantly come back!!! Even though it is 120 miles from my home. It is defiantly worth the drive. Everything was 2 Thumps up!!!! Thanks again guys!!! Kelly with the Kurt thanks for being such a huge help to us!!! Literally couldn't of done it without you!!! read more

It's rare to find a business these days that has the integrity of Conejo RV. After getting the run around from the big So Cal RV dealers, we finally bought our Winnegago Navion at Conejo RV. The honesty and striaght forewardness of Kirk, Jim, and Ray were refreshing. Special kudos for Nathan, who went over and beyond the normal call of duty for service. We greatly recommend buying your RV at Conejo RV. You'll be pleasantly satisfied! Ron and Joanne Prange read more

Pretty cold response on the call. I was literally standing out side the RV lot with not a single person on the lot and was told to check out website. The place is open so very confused why I couldn't see the two RV's I came to see. Drove 35 minutes to check out and was turned away by Rick. Very disappointing. Expect more customer service when spending $100k. read more

Conejo RV made our buying experience a good one! We purchased a new (to us) class A and we were very happy with the sales process and how everything was taken care of by Nathan. He is a great asset and service manager. Will definitely be recommending Conejo RV to our friends. Thank you. read more

I bought an RV (used 2016 Thor Outlaw) from them right when the pandemic started. I told them I was driving from 7hrs away and the sales person told me they would hold it until I arrived to look at it. When we got there our experience was typical from other CA RV Dealerships, ie: no one came to us, we had to seek out the sales person. He showed us where the RV was and he left. At no time did anyone come to check on whether we needed help or not so I didn't think they really cared if they sold it to us or not. The sales experience was confusing, as it seemed the sales person didn't know a thing about the outlaw and we were told very odd things like you can bring the slides out when the RV is not leveled (warning signs all over the RV saying never do this), and they told us we didn't need a surge protector, which is just crazy. The sales person did not explain the loan process at all, so at one point we were under the impression that our loan did not get approved and were ready to head back to our home, when he called us to tell us it was approved. The RV had all kinds of minor issues and several missing items. We went thru the RV ourselves and tried to test what we could and gave them a list. They fixed most of what we identified for a week, so we had to drive back home, and gave us their "word" they would replace the missing table, door handle screen sliders, and sink covers. At first they told me they were never included with the RV, so I provided them proof from another dealer that indeed they did come with the RV when it was new. The person who gave us a tour of the outlaw, obviously knew very little about it and seemed to only have basic RV knowledge as he struggled to show us a few things and left out a ton of information and missed a LOT of things. I had already read the owners manual before I even looked at the RV and already had taken 2 video orientations of this model. Due to the pandemic we just drove it back to storage as everything was locked down. While on the way home we came to realize that the "welcome kit" they gave us was next to worthless as far as hoses go. We had to purchase our own hoses before we could use it. Our first trip the water system would not work, so I called Conejo and they told me to turn it from City water Fixtures to "Normal" which was wrong information while connected to an RV park, although that managed to get the water to work. However the byproduct of this was it also filled the water tank while on Normal, so we could not use water directly connected to an RV park only from the tank. The problem was the water system was defective from the moment we left their dealership, and had they inspected it they would have known this. I pulled out the anderson water valve and was shocked at what I saw. Someone used a pliers (Not the method to pull the valve out) to pull this valve out which damaged the very end of it, and it was missing an O ring on the inside, so someone had to have taken this out lost the O ring and put i back in. I found a replacement valve on amazon and installed it myself and managed to fix the water system on my own and now it works correctly on City Water Fixtures as it is supposed to. They did NOT replace all the items they "promised" they would replace so I would not rely on any promises they make. They told me they could not get the small table between the drivers/passenger seats that was missing after months of looking for it, so I called another dealer and got a new one shipped to me in less than a week. They told me that I could buy on my own the door handle screen covers on amazon (even though they said they would provide these), but that was also false information, and I have yet to find a replacement for these. The drivers screen window is also missing, beside 3 blown speakers on the inside, one outside speaker broken and did not work at all, and the HDMI switcher box was only working on 1 input and it also needed to be replaced. I pulled out all the HDMI wires and found they didn't even hook up all the wires. I bought a new HDMI box and wired everything up myself and now all works great. I do appreciate that they didn't lie up front or trying to pressure me into purchasing a new RV like most CA dealers do, however I recommend that if your planning on buying anything from Conejo you hire an independent RV inspector to check things out FIRST before you purchase from them. We wanted to do this but due to the pandemic we could not get one scheduled. We had to pay around a grand of stuff in order to get this outlaw RV Park ready, buying hoses, speakers, HDMI box, valves, etc.. and fixing and replacing things they didn't do. I guess I should be thankful for them at least getting us the sink covers, which they did finally ship us. Had they actually came through with what they promised, and had I not found the bad speakers, and screwed up water system and HDMI system, I would have given them more stars, as they were pleasant to talk with. read more

best place to shop for RV's! we wasted so much time driving around to all kinds of dealerships, when this one is so near. I guess we didn't trust the low prices lol. they have amazing inventory, very clean rv's all with lower mileages than any other dealers, and absolutely great price!!! on top of it , they know what they are talking about! Rick was the one helping us, and he made the experience fun, super professional so friendly, and truly knows his inventory and info about each and every rv there is! if you are shopping for an RV don't look any further, save yourself time and headache, you can't find better than this!!!!!!!!!!!! read more

I did a lot of research online and decided to go to Conejo. I had reviewed their website 100 times. I come from a city that does not have a lot of inventory so I thought I could get the best deal here. I had many questions. I pulled onto their very small lot to find no parking. There were at least 5 employees/sales reps standing outside. I told them I was going to pull around and park on the street. When I walked back not even a minute later they all disappeared. So I walked around the lot by myself. Eventually a man named Kirk came out of the office with the look on his face like he drew the short straw. I felt like I was a nuisance from the get go. He did show me the coach I was interested in, subsequently 2 stars rather than one. When I talked about price, he said they don't negotiate. Which I believe to not be true. Thanks for helping me find my rig, but I will be shopping for a better price elsewhere! Furthermore, their website implies they have way more inventory than they actually do. read more

We've bought a number of RVs at other dealerships closer to our home, and this was the best experience BY FAR! Great selection of RV models that people want. We were invited to shop, take our time and examine the vehicles - no pressure sales. Fast, easy arrival at the sales price with Rick the owner, and Ray our sales manager. Quick and simple paperwork, was ready for us upon our arrival to purchase the RV. Excellent delivery and orientation on the operation of the RV by Sergio. Amazing customer service start to finish. Follow up phone calls to confirm our satisfaction and if we had any questions. Wouldn't shop anywhere else!!! read more

Buying from this place was the best decision we could have made. We were completely new to this but covid hit and we were looking for ways to travel. We started looking at Sprinters and we looked everywhere. We got to Conejo and it was the first time we felt like we were in the right place. They sold us a barely used 4wd Sprinter nicknamed The Beast. We have had it for months and every little problem we have they fix, they help us through learning all about it. They never "nickel and dime" you and they stand behind everything they sell. We call from the road, we text at off hours with questions and they are always helping us out Rick and Jim were great and for service Nathan always responds quickly and takes the time we need. This is the only place I would buy from. No red tape, no big overselling, just nice guys selling and standing behind what they sell, read more

We just purchased a class A motorhome from ConejoRV and had an exceptional experience. This was our first motorhome buy so we did as much research on various dealers as we did on the motorhome itself.  We discovered that there are dealers to avoid while most are honest and reliable, however, we found through reputation and personal experience that ConejoRV is not only among the very best in California, but in all the West. We are from Oregon and it was well worth our while to buy from ConejoRV and hope to be a repeat buyer again one day. A few things we learned to look for in a dealer that sells pre-owned motorhomes; buy from a dealer that also sells new coaches from strong brands (this indicates they are reliable and financially well-established), buy from a dealer that has been in business a long time (ConejoRV has been around for over two decades), look for a dealer that has positive reviews from past customers (wherever we find dealer reviews, ConejoRV is always rated very highly), and ask other dealers their opinion (reputable dealers in our state had only positive things to say about ConejoRV).  We also found that practically all the inventory at ConejoRV is in terrific shape and they do a lot of work to make sure the coaches they sell are in great condition and ready to be enjoyed by the buyer.  The warranty they provide on pre-owned coaches also speaks volumes about how they operate and the confidence they have in their process.  We found that ConejoRV also has a strong team culture among its sales and service staff. Everyone we met was helpful and always attentive. And finally, when we bought our coach, we encountered an unexpected mishap and ConejoRV came through for us in spades and made sure we were well taken care of.  We feel very fortunate to have bought our coach  from ConejoRV, which proved itself to be an excellent dealer and overall exceptional business to buy from. Five stars all the way. read more

We just bought a used 40' class A motorhome from the guys at Conejo RV. We have had the best experience and continue to have support and advice from Rick. The price was fair and the advice from all of the guys was invaluable. Buying a new or used motorhome can be scary, but Conejo stands behind their sales and they will make it right for you. Do not buy your next coach from anyone but Rick and his crew. Gordon and Sherry.Your review helps others learn about great local businesses. Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees. read more

I left a negative review before but Kirk responded and he treated me very respectfully. So far I didn't buy the RV I'm interested in but never know. I would be comfortable buying from him. read more

WOW.... these guys are rock stars... sales and maintenance.... My wife and I had been looking for a small late model Class B motor home for the past 10 years. We went to many events and various RV shows and saw models that were too old, too beat up, had too many miles, wrong features, basically all turn offs.. Stopped in to look at their dealership.... considered buying a new Winnebago Navion until we found this 2012 Roadtrek RS Adventurous, recently turned in by the original owners to trade up to the Navion. I drove the Winnebago Navion, Winnebago Fuse and the Roadtrek... hands down the Roadtrek for the way it handled, price point and features... We felt like we got a great deal! Took delivery and discovered a few issues with the used coach, BUT, with the limited warranty they gave us, they FIXED all of our issues "under warranty" at no charge.... we're VERY HAPPY... Nathan, who is in charge of the service department was great at communicating with me every step of the way and our sales agents, Kirk and Jim were terrific... very accessible and friendly to answer any questions we had.... we're newbies to this thing.. made us feel very comfortable and welcome at Conejo RV.. If you're considering an RV purchase, I encourage you to go and visit their dealership, you will not be disappointed. They put us in touch with the right financing options and made things very easy to complete the transaction. read more

After finding an RV online, I contact Conejo and indicated I would be driving from Nevada (a 4-5 hour drive) to check it out. Conejo agreed to put a hold on it and I drove down the next day. The RV was not in any semblance of repair to be sold. It would not start (dead battery), numerous items were broken or missing, and it was not even on their lot -- it was on an overflow lot about a mile away. I was told by the salesman that once I bought it, they would fix all the problems and it would be delivered in perfect working order. Not how I would spend $44,000. read more

Great dealership experience. Home town feel. I needed a lot of time and patience to make a decision when buying my first rv. Rick, Ray, John, Kirk, Sergio never failed to listen and answer ever question no matter how ridiculous. I probably stopped by the dealership at least 10-20 times before taking home my new van. Every single time I was welcomed. One evening they were closed and my son and I were walking the lot. We didn't know it but Kirk saw us and remotely opened the vehicle we were looking at so that we could look inside... after business hours. Thank you all for making our experience fun! Now our adventure begins. read more

Trash. Expect trash. I bought a Motorhome from these folks 8 years ago. Since then I've had nothing but spending money upgrading this Motorhome. Conejo RV will restore these RVs to the very minimum so you will buy them. Since buying mine (I got suckered), ive had to have the roof redone including all the shrouds, anti-sway bars installed, new tires, the front brakes turned, interior completely revamped (flooring and upholstery). They sell crap. Don't go here unless you are desperate. And even then think twice. Just crooks. Period read more

Jim and the whole crew has done a wonderful job with our purchase of our new class A motor home https://www.facebook.com/jeudic/posts/10204104445425969 read more

These guys have been great . Definitely would recommend them to anyone looking to buy an Rv. Thanks Jim,Rick, and Glenn.

I was in the market for a well maintained quality pre-owned diesel pusher. After dealing with the "run of the mill" high pressure cat and mouse games they like to play over at the larger RV chain stores, I fortunately stumbled upon Canejo RV in Thousand Oaks. What a difference! From the moment I stepped onto the dealership property, I felt completely relaxed, unpressured and welcomed. Sales associate Ray approached me, said feel free to look around and if I had any questions he would be happy to assist. After carefully perusing all the diesel pushers on the lot (all without being harassed) for about 4 hours, I chose a Monaco Cayman. Ray gave me the detailed; "what's what", then it was time to meet Sergio who very patiently took me on a test drive and the rest is history. Canejo RV even took care of a Safety Recall that Monaco had issued several years prior. Of all the vehicles I have ever purchased, my experience at Canejo RV was the most enjoyable and memorable for sure. If you are tired of the rest, go see the best... read more

We found our motor home while searching on RVT.com. We live 6 hours from Conejo RV and I was pretty nervous about making the drive not knowing if the information I was being told by Jim was truthful or if he was just trying to get us into his office to make a sale. When we pulled into the driveway we saw the unit sitting in front of the office, it looked amazing, super clean, and ready to roll off. I went inside for a quick inspection. All I can say is that Jim described this unit very well and left out no detail. My worries quickly went away. This thing was spotless and smelled brand new. Noel gave me the walk through and demonstrated all the features this unit had. Signing the papers took less than 5 minutes and I was off the lot in less than an hour. We decided to stay in So. Cal. (Disneyland) for a few days just to make sure everything was in working order. On the way to Anaheim the backup monitor quit. After pulling in to our site in Anaheim the jacks did not work appropriately. There were a few other issues as well. The next morning I called Conejo and told them about the problems. They told me they would call me right back. Within a minute the owner Rick called me and asked If I could bring it back so he can take care of the issues. I told him that I could have it there on Wednesday. I was a little nervous about driving a motor home I wasn't yet use to through LA City traffic and asked Rick if I could stay on his lot the night before. He didn't hesitate and said he would have a spot for us when we got there. We arrived at midnight and sure enough there was a big open area. The next morning I met Rick and we went over all the issues. He said, "no problem, we will take care of it". A few hours later he called and said your coach is ready to be picked up. He fixed every issue including the jacks, replaced the monitor, some interior lights, and a new spray nozzle for the outdoor shower. He also through in a DVD player for the rear bedroom TV. He said he couldn't believe there wasn't one there already. The staff at Conejo were very professional, courteous, and friendly. Down the road when it's time to replace our coach I will definitely be giving them my first look. read more

These guys ROCK but a coach last June and love it just this past weekend I had a problem out in the middle of the Mohave Desert and the owner Rick personally walked me through the solution THANkS Rick. Would not buy a preowned coach until I checked out their lot ! read more

Usually, bring my RV's (I'm on my 5th one!) to Conejo RV. It's close by, but not only that, they are the best. A little on the high side, but there is a reason, they are the best. Jeff is detail oriented and spends as much time as you need with the issue at hand. I know of only a handful of place I would trust my RV service to, and Conejo RV is first choice. read more

I want to thank everyone at ConejoRV for making my first time RV purchase a very pleasant and informative experience. Not only as an RV purchaser but an RV "first timer" explaining what to expect and prepare for the RV sites. All the vehicle equipment and options were well explained and even after the purchase a pleasant continued response by the ConejoRV team by phone made and still to this day makes my RV camping a pleasant experience. read more

We can't say enough good things about CONEJO RV. We bought our first RV from them in June last year. They were very patient teaching us about our coach. Being first time campers we had so much to learn. We love this life so much that we decided to expand our travels. We just bought a second coach which is more adaptable to long trips. Once again, CONEJO RV spent a lot of time with us explaining the differences of the many we were interested in. It is refreshing viewing the different coaches. Before they are put up for sale, each coach is gone through mechanically and cleaned inside and out. Both coaches we bought were fitted with all new tires. We feel assured that, not only is our purchase a good one, but we feel secure in knowing that we can call the company if any problems arise. Thank you for taking the stress out of making a major purchase. Marcia and Mel read more

Went to all the gigantic dealers in the IE and Orange County, looked for hours only to find that all sales personnel are the same, pressured sales. Found Conejo RV and what a difference. Jim is super knowledgeable, friendly, organized and competent. He sold us our Fleetwood but the service didn't stop with him. Any time we had a question and if Jim wasn't available Kirk and Rick took their time answering questions too. Throughout the whole process it felt like we had a whole team on our side. Then there's the service department, WOW! We took our RV on a trial trip to figure out the kinks and came up with a long list of repairs from cosmetic to water leaks. We were very concerned but then we met Nathan and Jose and they did a superb job of fixing everything in half the time they promised. That was followed by a phone call from Jim to make sure everything got taken care of. We love our RV and we are so happy with Conejo RV. Thank you for making this whole process a very pleasant experience. read more

I flew down from Seattle to pick up my RV I had a few issues but when I called them they quickly responded and compensate me for my costs

I would rather give negative stars. Drove thru traffic for 2.5 hours to this place to see RVs listed on the internet only to arrive and get ZERO customer service. Walked into the office and told by a woman that never got out of her chair, to look around and come back with any questions. After looking around, went back into the office with questions. Not a single person ever got up out of their chairs to even greet us or introduce themselves. Really??? We were there to spend at least $60,000 and you can't even get up off your butt?!?!?!!! read more

We bought a $127k RV from Conejo RV. Unfortunately, the whole process was a disaster from start 2 finish. Bad sales, bad service, bad owner. We suffered over 54 problems, including safety and environmental issues. We were forced 2 contact Winnebago Industries, Sioux City. Iowa 4 resolution. They promptly referred us 2 a different service center & we were very understanding, cooperative, & accommodating. Nevertheless, it has taken one 1+ years 2 satisfactorily resolve all the problems. Winnebago is a good company. Beautiful, functional RVs. All is well that ends well. Conejo RV is not a good company. We Wld never do business with them again. Period. read more

Stellar people to work with when buying an RV and top-notch exceptional service. Well worth the 1,000 mile journey to do business with these guys - They were fair, honest and helpful before, during and after the sale. Took care of two repair issues that weren't know until we put some miles on the motorhome we purchased - we were so grateful. A most pleasant buying experience! read more

Two days ago I was looking at the Conejo RV website and had a few questions about a Winnebago RV, so I clicked on the Ask a Question and sent it with my questions. I live about 70 miles away and wanted to ask a few questions before I spent an hour driving each direction. I see that there are several five star reviews for this RV sales lot, so I expected to hear back from them in a timely manner. If this is typical of their customer service I am glad that I didn't drive out there to look at a RV. During my RV search I can say that Kirby/Barber RV and Lichtsinn RV were very responsive and custom service oriented. Rob read more