Spilled some coffee all over my rental (and I do mean all over... Thanks to the lady for braking from ~70 down to 30 in the passing lane cause she dropped her phone that wasn't hooked up to the CarPlay or whatever in her Mercedes ) The guys at Concours got me into an appointment and out fairly quickly with an interior detail leaving the car sparkling so much you couldn't even tell it happened! The next time I had them give the car the once over before I brought it back. Highly recommend these guys-they have a convenient text message system for your appointments as well. Charles and Omar will hook you up and get your car straight no matter what you need done! read more

Absolutely the best in the business! My 12 year old Kia is always outside, no garage or cover. Concourse has it looking new, the paint shines as if brand new, windows are spotless, even after mechanical car washes that leave spots. My dog rides with me so there is always floating hair landing on every surface. Picking the car up today, it is spotless inside as well. The staff are friendly and sincerely do their very best to please customers. I will definitely used them again and suggest others do the same. Thank you Concourse. Reviews from years ago should be ignored, new beginning. read more

Excellent service and solid detailed estimate of what was needed to buff out scratches on my Audi Q7 that I thought would require an entire paint job. Omar did a fantastic job and showed me what he was able to do before the job was fully completed. Magic was performed as the door and trim looked like new again. You would never know there had been what appeared to be significant scratching. I also had the interior fully cleaned and detailed. Again phenomenal job! Hard working, passion for what they do and excellent service from when you walk in the door. Highly recommend! read more

I had an incident where I left the sunroof open and it rained all night. Concours took excellent care of my vehicle. They immediately began the process of water extraction, drying, and treatment. They explained the entire process to me, and were very sympathetic during a time when I was freaking out! While my car was there I had the exterior detail done as well, and my car looks every bit as good as it did when I bought it 7 years ago! I thank Omar and his staff for their personal care, concern, hard work, and reassurance. I highly recommend Concours. read more

Two words: Quality. Integrity. I truly got the unexpected at Concours. The crew there is just exemplary -- every component of service is thoughtfully considered and delivered. More over, the back and forth communications while your vehicle is being serviced is near immediate. I brought a 12-year old vehicle in for a total reconditioning and was simply blown away. Upon pick up, it looked not just brand new, it looked like it was just rolled off a dealership's showroom floor. I cannot possibly recommend this business more. read more

I hit my car with a yellow pole that left it with yellow stain and few scratches. I arrived at Concours panicking, but they were so kind and genuine. They offered me few options while considering my budget restraint, not just that it was very prompt. I was told at other auto shop it was gonna be expensive and take longer. The scratch was all gone. The location is also quite convenient as it is right off the broad street. If you have any car related issue please give them a try. read more

Great customer service - made an appointment, got an immediate electronic confirmation and a reminder. Complete detail and application of ceramic coating. Our 11-year old Rover looks (and smells!) new! The attention to detail was amazing and the owner very knowledgeable. The communication with the shop was timely, professional and accurate. Getting our other car detailed and ceramic coating applied in a couple weeks, and highly recommend! read more

a week ago New Resurrection Expert! 5 Stars Every. Single. Time. I got the team to resurrect my 2013 Subaru Outback. It had been used as a work truck for a nursery for 6 years. It gets little cleans here and there, but this was mind blowing. You can see for yourself. 5 stars 10/10 100p whatever you want to call it. The price for the quality is unmatched. Thank you so much for the continued great attention to detail and quality! read more

They restored my friends' car so well I had to write this! He has a black Toyota Rav 4 that he bought from a used car dealership. The paint was faded, the carpets a mess, the headlights were totally cloudy etc. (The previous owners clearly took no care of it.) My husband and I couldn't stop saying "WOW!" when we drove our friend to Concours to pick up his car. It looked as good as new. They did a wonderful job. read more

I first used Concours Auto Detailing over 10 years ago and was very pleased with all purchased services. Additionally, I've referred family members and they too received stellar service. Today, July 22nd, I picked up my vehicle and was very satisfied with my exterior detail. You will receive personal attention throughout the entire process... from estimate to pick up. I continue to highly recommend Concours. read more

The team went above and beyond in detailing and ceramic coating my 2011 tundra. This is the only place in greater richmond area with a climate controlled environment which performs ceramic coating. They brought life back into the my 2011 Tundra for a reasonable price. If you are considering any interior or exterior detail this is the best place in town. Thank you concours team! Keep up the good work! read more

Omer took in my 2020 4runner with really bad paint overspray all over the vehicle and did a full paint correction and ceramic coat. Omer went above and beyond my expectations and even went as far as getting some touch up paint to fix small rock chips all over the vehicle. When all done and said he made the 4Runner look like it came off a show room floor. I would 100% come back to him! read more

I was planning on buying new headlights because mine were really foggy but decided to give Concours a try at cleaning them to see what they can do. They did an amazing job and in a really short time, my headlights are crystal clear now, they saved me the hassle and money of trying to replace them. I will continue to use them for all of my auto detailing needs. read more

Concours is one of Richmond's best kept secrets. Locally owned and operated for decades. I am in the Auto Brokerage business and buy and sale cars internationally. Have visited many Detail Shops; Concours is the best of the best. I was pleasantly surprised to find this level of quality, knowledge and craftsmanship here in RICHMOND...!! Fantastic...!!! read more

Excellent service! They did a thorough remediation of the mold issue in my car. Highly recommend! They tried to help me get my insurance to cover it, but my insurance is terrible so that's on me. Most of the cost was purchase of the replacement carpet, and I felt the cost was very reasonable for such a special treatment that most places don't offer. read more

I called last minute for an express detailing and their customer service was great. I took the car to Concours next day morning and it was ready in 2 hours. Very personable and helpful staff. I sat in their lobby and used their wifi to get work done. This is my 3rd time here. I would recommend if you want a no-fuss process and good job done. read more

We had great service at Concours. When we arrived for our appointment, they were ready, willing and able to take care of our truck. Very professional and friendly. My truck needed extensive clean up both inside and out so we can sell it. It was worth every penny! I would recommend them to my friends and family. Frances H. read more

2 weeks ago I got off the interstate and drove into a a sticky white substance that was EVERYWHERE that turned out to be a silicon substance. If you are looking for THE BEST detail shop that basically gave me a new car. I can't recommend Concours Auto Detailing enough!! The owner Omer and his team are Amazing!! read more

Absolutely outstanding quality and service. Raina and Carlos did the work on my car and it literally looked brand new. I have a 2016 Jeep Grand Cherokee and it's perfect now. Omar, the owner, is gracious and professional and his leadership clearly shows in his wonderful staff. I highly recommend this shop! read more