I have to say we enjoy the food at Concord Teacakes but the last time my husband went in he said they were very rude. I went in this morning and I couldn't believe the rudeness. If it were my business I would hire someone that greets the public with a smile. I would give the Food 4 stars but the woman this morning a 1 star. read more

Very dry stale croissant. Was looking forward to a tasty croissant and a cup of coffee before my medical appointment. Very disappointed in the stale chewy croissant. read more

I came here for the scones. Scones be damned, GIVE ME ALL THE CUPCAKES! This place's buttercream game haunts my freakin dreams. Hell, I'm awake right now and I'm dreaming of it. My favs include: The coconut cupcake will accost your tonsils with velvety, buttery clouds of creamy love The chocolate chip cookie dough cupcake will melt over your tongue like a spoonful of raw cookie dough if raw cookie dough could punch you in the face with chocolate chips - and wasn't potentially teeming with salmonella. The carrot cake is everything you hoped it would be. It doesn't betray you like other carrot cakes. This one keeps its promises. The generic vanilla or chocolate cupcake IS A LIE!! There's nothing generic about this buttercream! It astounds! Or mesmerizes! And when you visit nine or ten times you get a free one. Go now, padawan. You are ready. read more

I've always bragged about this place but picked up a Lemon Almond Bundt for out of town guest and it was stale. Very disappointed!

This place is expensive but you have to pay for quality. If you want an impressive cake, this should be your last stop to get it. Talented staff and top shelf quality product. read more

Concord Teacakes - Food - Bakeries Near Me - Concord, Massachusetts

Everything in here is delicious. I love you can buy bags of scones. But their cupcakes are honestly better than the gourmet fancy-schmancy ones from downtown Boston, and their decorated sugar cookies are not only gorgeous (so the kids are thrilled to get as a treat) but AMAZING. I am lucky enough to come here all the time bc I'm local--if you are a tourist reading this: include this in your Concord visit! read more

This time, I wobbled in "incognito" with my cane and new hip... And a townie who broke down the "culture" of West Concord so that the puertorrican in me (who looks more European than Latin) with the "hyper sensitivity" to any sort of "hoitiness" didn't jump out of my skin... And walked through with a different set of eyes. Sure, still the same young lady that is truly a hard worker and a particular "hurry up and order" aloofness that is actually entertaining (I had more time to observe her this time, maybe next time it will warm up... probably because I'm so spoiled by the Harvard Sweets staff in Hudson and their down to earthiness that melts you like their macarons... and THAT is what I measure everyone by). My husband wanted to try the frosted pistachio cookie - a shortbread cookie - and I was about NOT to order anything because my leg was starting to throb and I didn't have the strength in me to watch... BUT angels spoke and I brought home 2 chocolate dipped almond macaroons. And while the shortbread cookie (perfectly executed) wasn't my... cough... cup of tea... (ok, bad pun!), the Almond macaroons ARE some of the lightest, chewiest and right balance of sweetness I have EVER had, AGAIN. Worth coming back for. Again, and again and again and again... SO, my townie friend was right - give the place a chance and look past the "west concordian" stereotypical behavior (she claims it was her high school flavor of the day), and indulge in this lovely bakery and really hard working people who LOVE their town, their regulars, their cafe. Give into it with an open heart and a sweet tooth. Really - I'll be craving their cookies and will stop by (unless I get slapped for the review and they consider me non grata!) - Keep doing what you are doing folks. However you are doing it. You have a wonderful product and business. I'll adapt just for your cookies!!! (and cake, and cupcakes, and challah...) read more

Best custom-made birthday cakes ever!! Have ordered 2 for major birthdays (60 & 72!) and they were both deeeelicious & gorgeous - even when ordered by phone! They also have have lots of morning pasteries, cookies, bagels, coffee & tea & prob cocoa, & takeaway ready-to-go lunches. A true West Concord well-loved institution!!! read more

Concord Teacakes - Dec birthday cake!! Perfection. Mocha mousse inside chocolate cake. Absolute heaven!! - Bakeries Near Me - Concord, Massachusetts

Their scones are the best, even after being frozen and thawed. The whoopie pie not so great. Extremely thick, overly sweet filling. Cake very dry. The individual piece of Quiche in the refrigerated section lacked flavor hot or cold, with a weird consistency. Crust felt underbaked and raw. read more

Really nice muffins/loaf cakes snd pastries. The soups are good too- hearty and tasty. Pleasant staff.

Still awesome!! Delicious fresh cake, and it was decorated beautifully. Ready when promised and it came out even better than I could have imagined. read more

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Concord Tea cakes made the gender reveal of our baby for my family a dream come true. My parents recently moved to Acton, but my husband and I live in Nashville Tennessee. When we found out that we were pregnant, we wanted to do a gender reveal for our parents, but we also wanted to find out the same time. My ultrasound was not going to be until later in the afternoon and we are on central time (an hour before Massachusetts) so I was concerned that Concord Teacakes would close before they could be notified the gender and color icing to fill inside of the cake. Concord Teacakes was kind enough to work with me and remained open slightly longer to receive the phone call for the gender and had the decorators fill and decorate the cake on the fly. They had even offered to make 2 versions of the cake-one with blue icing inside and one with pink- that way my parents could have the cake and find out with us. (We had a friend notify Concord Teacakes and a local Nashville bakery the gender of the baby so we could both find out at the very same time.) Because of their exceptional customer service, we were both able to cut into cakes as the very same time and find out over Facetime together. It helped ease the pain of long distance and my family and I were able to share this wonderful moment together. I can't express how thankful I am that I now have this beautiful memory. This was customer service at its finest! read more

Concord Teacakes - Concord Teacakes created a cute gender reveal cake for my parents. - Bakeries Near Me - Concord, Massachusetts

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I thought the brownie and the cupcake we had were three stars, okay. Good even, but not great. The tea, however, was fantastic and the lemon meringues cookies are positively delightful. On weekdays, they make sandwiches, but not on weekends. And service came with it's requisite smile, which makes every experience a better one. They also sell knick-kanky things at reasonable prices, if you're feeling touristy, but I would love to see cozier seating in here. read more

My favorite birthday cake- their buttercream frosting is unmatched and the cake itself has a good texture. There are always smaller cakes available for same-day purchase, or you can order a cake with some notice; the staff are very helpful in this regard. I also love their cupcakes and scones, and their wonderfully decorated cookies (often seasonally themed) are delicious and make a great part of a gift; cap and diploma cookies were available recently, for example, and they were a hit alongside my graduation card! read more

My friend brought their almond macaroons and florentine cookies to my party yesterday. They were absolutely divine! So divine that I plan to drive the 60 miles this shop is away from where I live, just to have more of their amazing treats! read more

The proof of a quality place is how they deal with complaints. Thanks to a junior server with attitude I was ready to walk out & never come back. But I hate those "I've been eating here my entire life but after this one issue I'll never come back" reviews. So I spoke to the manager. And I'm reiterating my standing 5 review. Thank you. read more

I found Concord Teacakes through an online search when I needed a bakery to make a cake for my sister-in-law's baby shower. I was a bit late to the game in contacting a bakery but the staff at Concord Teacakes were so accommodating and kind to work with. My sister-in-law's shower was storybook themed and although I wasn't quite sure what I wanted they helped me brainstorm ideas and we landed on an open book cake design. When I found a Winnie the Pooh quote and picture that I thought would look great on the cake they were fantastic talking me through the cake flavours and design. When I picked up the cake, I was beyond amazed. It was by far the most beautiful and sweet cake I had ever seen. The cake ended up being the talk of the shower, it was absolutely delicious and beautiful. I recommend Concord Teacakes whole heartedly, I will definitely be bringing future business here! read more

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CTC now has a 7 foot high plexiglass barrier in front of the order/payment area. Personnel also wearing masks and gloves. Even the baker in the side room (a non public area) was wearing a mask and gloves. Unlike some other businesses, these folks are really interested in protecting their customers. Also good blueberry muffins and iced tea. read more

Love the baked goods here! The Italian Anise cookies are a favorite in our family! Their deli sandwiches are also really good, try the chicken salad! Happy to have them in my area! read more

I used to like the variety of sandwiches. Now there is such limited choice and the tuna, egg and chicken salad choices are old. There will be sandwiches that will sit there for four days straight and be soggy. The price isn't worth a quick bite to eat there anymore...go to Nashoba Bakery where their ingredients and beautiful sandwiches are fairly priced and FRESH-with awesome bread of course. The desserts at CTC's....eh they're okay. The elaborate celebratory cakes always look cheap and not very attractive. read more

We've only ever bought the cakes (how appropriate!) and a pie, but they were really well-made and tasted great. The service is friendly and efficient, too. read more

Cakes and cookies are delicious, my kids' favorite shop. However after 15 years of patronage, I'm leaving a 1-star review. I had ordered a cake for graduation, telling and showing the order taker (by pointing to cakes in the case) that I wanted a double height cake. One layer gold, one layer chocolate to satisfy all palettes. What I got was a single layer cake and when I called to ask (it was picked up by someone else), I was told I didn't know how to order a double height cake. Is this good customer service??? Sarah took my order, not sure who took my call on the afternoon of May 17 read more

Not a good day!! Purchased an apple pie for Christmas dinner dessert. Ate a small piece of it and realized after that the pie had Mold under the crust. Boo! Bad show. Don't think I will be shopping there again. read more

When we moved to West Concord 3 years ago, friend sang the praise of this place. 3 years later and it is time to write our review. It is an okay place - nothing more. Some of the items are very decent, others not. Atmosphere non-existent, as is service. Our most doubtful experience was when we ordered a large and very expensive cake for a special occasion. Cake was ready on time and all was as ordered - the only problem was the taste and quality. Honestly, I ate better cakes bought ready at Costco or Stop & Shop (for one third of the price. We asked friends who joined us and all thought the same. Big name and pretense with pries to match, but don't expect the ordered cake to be more than average in quality. As the Yelp two stars stands for: "Meh. I've experienced better", and I will add: "...and cheaper"... read more

Tried this lovely little bakery for the first time, and everything was delicious! We got a breakfast sandwich, 4 cupcakes (triple chocolate, red velvet, carrot cake, and caramel mochachino), and two of the best macaroon cookies I've ever had (one lemon, one chocolate almond). They limit the number of customers indoors to 4 at a time, and everyone's wearing masks, so it feels pretty COVID-safe. The sample cakes on display look amazing! read more

I've ordered birthday cakes from here that have been fantastic. One was lemon cake with raspberry jam that was a huge hit for the birthday boy . . . a very persnickety birthday boy. The bakery closes at 5:00 and I was not going to be able to get there before 6:00. Even if I had made it in time, it was early July and too hot for buttercream to sit in the car. The staff at Concord Teacakes was kind enough to walk the cake across the street to Woods Hill Table (Go there! The food and service are fantastic!) where we had a reservation for dinner. We went in last weekend to order a cake for another birthday, also planned at WHT and went for the mocha madness cake. They had some mini mocha madness (MMM) cupcakes in the case so we got one as well as an almond macaroon. The cupcake lived up to it's MMM designation. The cake was light and moist, the frosting had the perfect balance of coffee bitterness and sugary sweetness. The macaroon was also delicious; a bit sticky because it's been so humid out, but spot on with flavor and texture. I loved the ginger peach iced tea I ordered too. In addition to all the fantastic looking sweets, they have gorgeous savory items, like quiche, sandwiches, etc. They also have catering options. This looks like a great place to stop in during a long bike ride for caffeine and sustenance and also good for when you are just shopping in Concord. read more

I have often stopped in here for a morning coffee and snack on my way to work, but without much enthusiasm. They are not just a maker of custom-decorated cakes for special occasions; they are also a coffee shop - which my review is mostly for. First, their coffee is pretty mediocre. Admittedly better than the undrinkable swill from DD, McD's, etc. but far below S'Bucks or the other coffee shop/bakery across the street. I've only tried a few food items; mostly bakery sweets. Their muffins: very good. Croissants: edible enough but not even close to a true croissant in texture, consistency, etc. Brownies: too soft, overly sweet, boring. More about the brownies: They have frosted ones: mint, coffee, etc. I got the mint once (a pretty green color on top) and that's what it tasted like: a green-frosted brownie! Where's the mint? Next time, I told the server - who was not the owner or manager - my opinion, and got no discernible reaction. But I persisted; would you please pass my comment on to the manager or owner? She said she would. I did try another mint brownie on that occasion, thinking it might have been a bad batch last time. It was the same tasteless frosting. (This was not "on the house"; I was disappointed that no apology or refund was offered for my dissatisfaction.) On another visit I was back and the same server was there. I asked if the owner/manager was given my feedback. She said yes, but he/she felt that the flavor level was appropriate and that the customers "like it that way." Oh well; at least I tried. We left it at that - after I suggested that if they changed the name from "mint brownie" to "green brownie" I'd be ok with that. Not surprisingly she didn't seem to think that very funny. Yesterday I tried a special: cider donut. Bland (no cider flavor) and not donut-shaped (hole was too small). Pretty disappointing for the insane price of $2.50! They have breakfast bagel sandwiches. I don't really like eggs or cheese, so sometimes I like to get a toasted bagel with meat only. I tried it twice, but never again. It confuses them so completely that it basically shuts down the line while they figure out how to price it. Once it came up ridiculously cheap (like bagel plus 10 cents) and the other time ridiculously expensive (like almost the full standard price; I said no thanks that time). About the cakes: they sure do look pretty and I'm sure their custom cake decorators are quite talented. But they sure are expensive! If you just need a cake for a festive occasion, from a local small business, and don't need the custom decoration, try some of the many ethnic bakeries in the area (e.g. Italian in Lexington and Medford, Brazilian in Lowell, etc.) and you will find excellent cakes for a small fraction of these prices. Their web site has no email contact address! What's up with that? Inexcusable. read more

A solid bakery that I like to visit for breakfast: a clear cut above anything in this part of the suburbs. The currant scones are winners, though every now and again I get one that's a bit underbaked and doughy. That still doesn't stop me from ordering them! Possibly a seasonal (fall-winter) item, but the cider doughnuts are glorious. To satisfy my sweet tooth I'll sometimes get whatever sugar coated pastry is on display near the counter. Yum. On the other hand, the plain croissants are a bit disappointing: not flaky enough for my taste. And some of the other cookies and pastries can be hit or miss. Also, the staff is generally quite friendly but they're usually too busy to engage in any kind of small talk. Order your food, pay, and get out of the way. read more

Fantastic cupcakes! I stopped there to pick up to eat for after walking around Walden Pond and it turned out to be a great choice! When I was looking through their website I wasn't sure they were going to have much of an assortment of cupcakes, but more like, cupcakes with designs on them. I was pleasantly surprised that they have many different flavors of cupcakes. I got a few mini cupcakes and a couple standard cupcakes. And they were mmmm mmm mmm good! I'd go back there any time I'm in the area. They had some other foods that looked pretty great too. Regular food as in non-bakery goods, like an edamame salad that I thought I was going to have to buy because it looked so good. Oh and the staff was very cheery and helpful! Happy staff = happy customers! read more

We have bought birthday cakes from Concord Teacakes, and they were great. This is why I was so surprised and disappointed when we stopped in for Valentine's Day for a treat. We bought 6 cookies for $15....this place is generally pricey, so that wasn't the issue. The cookies were horrible. We bought 3 different kinds, and they all tasted old and like they have been frozen for months. I understand Valentine's Day is probably busy, but don't sell old gross items (for$15!!) just because you can. I would have preferred some packaged cookies compared to these. My whole family disliked them, and we just ended up throwing them in the garbage. Very disappointed! read more

So, I wrote a terrible review for Concord Tea Cakes in January and they immediately reached out to me and they were amazing. It turns out that they were changing management and things were a little kooky. I really appreciated their reaching out and then I felt like a doofus for being so harsh. We scheduled a cake tasting and were so excited! Sadly, about three snowstorms got in the way of our cake tasting, but we got there eventually! Amazing array of samples on a gorgeous Saturday morning (a real treat in itself) and free coffee to go with it! The manager was very helpful and we ended-up ordering our wedding cake that morning for our September wedding. The cakes are gorgeous and I'm sure that ours will be beautiful, too. Absolutely recommend Concord Teacakes! read more

Friendly counter service, good iced coffee and most importantly, great pastries. I had the walnut brownie and raspberry heart. The latter was a shortbread cookie with jelly like raspberry filling. I liked it a lot and will come back to try more of their pastry selections such as muffins and pie crust cookies. read more

Concord Teacakes - Walnut brownie - Bakeries Near Me - Concord, Massachusetts

This place is a jewel, and the best bakery in the area. I make a habit of stopping here in the morning, to get my caffeine jolt. I stop by to get cakes, and other morsels of sugary madness. Their whoopie pies are superlative. They make another confection called the Mudslide, which is basically a cupcake, filled like a Whoopie Pie, and given a slather of rich chocolate frosting. Sounds good: it's tastes even better. Their cakes are fantastic. When I need a Birthday cake, I head here. The staff is really nice, and remember you. You are always made welcome, even if you are picking up a jolt of Joe. It's the antidote to Dunkin Donuts, and Fast Food Living. read more

Just had the most stale cinnamon bun and scone ever, like hard, dry and days old. What a rip off! Maybe mark stale goods as day old and charge half price or donate to the birds! read more

Not a fan of the cakes here. They are ok. I would say that there is too much buttercream and not enough actual cake.

Concord Teacakes definitely came through for my daughter. After the initial problems, they delivered a beautiful and delicious cake to the reception venue. Thank you to Concord Teacakes for making good on their promise to make this right. read more

Concord Teacakes made a wonderful three layer cake for my dad's 90th birthday. Especially yummy was the carrot cake portion(highly recommend paying the premium for this layer). The party was on Sunday and of particular note is that the cake was made late Saturday or very early Sunday and was very fresh and moist. They will accommodate your timing. I worked with Kellie D and she made everything very simple and easy. The only reason for 4 stars instead of 5 is cost, but hey you get what you pay for and it was wonderful ! PS: ice coffee with espresso is a nice large serving and a great way to get the java jolt we need. read more

Concord Teacakes - really loved the bottom layer of carrot cake. - Bakeries Near Me - Concord, Massachusetts

Concord Teacakes is a diamond in the rough. I love that it's locally owned and operated, I love that everything is made by the actual store (and not shipped in from elsewhere), and I love that everything I try is delicious: scones, muffins, croissants, breakfast sandwiches... (The iced coffee is the best I've ever had, hands down.) There's a Dunkin Donuts right around the corner, and I'll never go there again. Give me Concord Teacakes, or give me death! read more

After reading several reviews of this cafe I thought I would give it a try. I placed an order on line , I ordered a few different cookies and pastries to try. The teacup shortbread cookies were cute but lacked any kind of flavor. I also ordered a currant scone which was dry and crumbly, I suspect they freeze a lot of their products and thaw and heat in the morning. I also bought a shortbread cookie and a smores bar. Both were dry and tasteless and they had that weird taste like they just came out of the freezer that morning. Even though the prices are reasonable it doesn't make up for the fact the their product just don't taste good. I also ordered an Iced coffee which was weak and watery. The service wasn't that fantastic either. Needless to say I won't be back. read more

Really cute bakery. We went to buy a teacake as a birthday cake ($15.95), and then had to add on a cute children's cookie (they have tons of cute decorated cookies - from Elmo to a pumpkin to a Dr. Seuss hat, etc), and an Apple Pecan Coffee cake (delicious). We didn't buy them this time, but they have lots of assorted cupcakes as well - today they had Go Sox and Go Pats on some of them. read more