The bus driver did not stop the bus and I had to drive an hour out of my way to retrieve my…read moredaughter who was in tears ( causing me to miss an important family event), as he refused to let them off after breezing past their bus stop. The bus company refused to take any responsibility for this which was very disappointing. Be alert for your bus stop!

Took Concord Trailways from Concord to NYC. Seats are very comfortable--plenty of room, spaced…read moreout, much more comfortable that even premium seats on a plane. Travel time is no more than any other means of getting to NYC and you can work/read/watch video the whole way.

Exceptional Service Every Time - Highly Recommended!…read more My in-laws have been loyal customers of Lakes Region Airport Shuttle Service for decades, and now our entire family wouldn't dream of using anyone else. We live on the West Coast and visit the Lakes Region often--and every single time, Lakes Region Shuttle is our one and only trusted transportation service. From the moment we land to the moment we leave, the experience is flawless. The drivers are always punctual, professional, and friendly. The vehicles are spotless and well-maintained, making every ride comfortable and stress-free. What truly sets this company apart, though, is the outstanding coordination and customer care provided by Becki Coulter and Melissa Ring. Melissa is an absolute gem--always responsive, kind, and accommodating. On more than one occasion, she has helped arrange last-minute rides to and from Boston, handling it all with grace and efficiency. Her attention to detail and commitment to customer service is stellar! If you're traveling from Boston to the Lakes Region in NH (or back), don't think twice--book with Lakes Region Airport Shuttle Service. They will get you where you need to go, on time and without a single worry. We can't recommend them highly enough!

Easy booking. Very reliable. Great service for prep school student athletes throughout the Lakes…read moreRegion.

I've used Concord Coach many times in the past without any issues. Recently, I took a trip to the…read moreBahamas and chose Concord Coach again because it's a convenient way to get to Logan Airport. On the day I returned, my mother and I were waiting for the bus. When it arrived, the driver asked where we were headed, and we handed over our luggage as we've always done--just like all the other passengers. However, when we arrived in Londonderry, I got off the bus and discovered that my large suitcase was missing. I asked the driver about it, and his response was, "Did you give it to me?"--which immediately made it clear to me that he had left it behind. I understand that mistakes can happen, but the lack of accountability and the unprofessional attitude from both the driver and another staff member were extremely disappointing. After being awake since 4 AM, I had to drive all the way back to Logan to retrieve my luggage, I did not get back home until 9pm that night due to traffic. I was told a manager would contact me, but I never received any follow-up. This experience has seriously shaken my trust in both the drivers and the company, and I'm not sure I'll be using Concord Coach again.

For those travelers who go from ME/NH to Boston/Logan Airport & vice versa plus Portland,…read moreME/Concord/Nashua, NH to NYC & again vice versa this is the best way & proper justice to Yelp this company & services. On May 6 I did a run from Boston to Concord and mind you normally the bus stops in Manchester but this one wound up with no one getting off there or had set that up so the trip was a straight run to Concord and overall was nicely impressed. Buses are pretty much new, nice seating including the headrests (leather surprising to me), there are on also plugin for music & that mostly be on the runs for ME but I figured you might opt to know. Stations have complimentary coffee but if I'd give a suggestion for Concord Coach Lines as C&J Bus Lines has an airlines bit for passengers going to fly from Logan Airport hopefully they'll see this & do this as well. Now this handles the regular one & now the second part which is the Plus one. You buy the tickets online & when you g show your ID, board & this is a dope trip & this is regardless of Portland or Concord/Nashua because the bus is unique since after the first (Portland) or last (Nashua) it goes a straight shot to the East Side of Manhattan near the UN Building but you're dropped off on 373 E 42nd St.. Now these ones have two in one seating, free Wi-Fi, beverage/snacks with fruits, gummies, breakfast snacks, K-Cup machine & pods which have coffee, tea& hot chocolate & also a sink (yes the area in the back of the bus is a galley and while traveling there are ear pods for music & movies. Before I forget the buses are available for private charter & yes I highly suspect both ones are & extra nugget the coaches are ADA compliant & extra note there are seatbelts on them. Now mind you I I'd normally have photos available to add to the review but don't worry though that part may be latter you'll get the photos of the company. Enjoy. Oh almost forgot to add along the Plus they do stop at a rest area on I-95 (mostly I think Milford, CT for both hauls Southbound & sense Northbound) so you can stretch legs or get different food if you might opt for different & also the restrooms are well set & good. Glad I did this add before it lapsed me.

Punctual, reliable, and friendly drivers. Great prices…read more Always a pleasure to have Corey or Milcia get us to where we need to be without worry.

The driver was prompt, very kind, and made the trip enjoyable. It is nice to have pleasant…read moreconversation as sometimes airport travel can be stressful.

I sued Adventure Limo twice while visiting Boston. Both times the ride was quick and amazing. I had…read moregood conversations with the drivers, and managed to learn a thing or two about Boston as well while we drove past interesting landmarks. What I thought was really above and beyond the call of duty was when I left my cell phone in the car. My driver was kind enough to return it nearly immediately after I called to report the error. This company has great service with great people, and it gets you there quickly.

1. called to make a reservation for a limo, guy said he'd call back in 20-30 mins. never called…read moreback. 2.next day called back and told him he never called back, just said give me the info, didn't apologize or anything. don't do business with this kind of place!!!!!

Not professional. Could not give me a quote for a ride to the airport. Wanted me to wait until just…read morebefore my trip. Would not even give me a price, then hung up on me. Rude. I won't ever be calling them again. Good luck using them.

From the owner: Whether your transportation needs are personal or business related, we are here to help. Legacy…read moreTravel is a private, family-owned, local car service. We will get you to your destination efficiently, safely, and in style.

I was crystal clear in expectations and times involved. To make a long story short, the shuttle…read morepicked up one round of passengers and left. Guests were left stranded at the hotels (13 minutes away). When it came to our attention, we called and were told he was 15 minutes away. We decided to delay the ceremony. After repeated phone calls and false ETA given to us, the overall delay to the wedding was 40 minutes, causing us to then cut the cocktail hour short and family photo time out. I can not express the amount of stress and anxiety this caused. This can not be fixed. We can not get this time back.

The owner of this company is extremely unprofessional. He misquoted me for a service by over $100,…read moreand charged me a fee for cancelling when he choose not to honor his quoted price. I left my review about my experience and woke up an addtional $100 charge on my credit card and an email from the owner stating he will only refund me if I deleted my review. At this point I reached out to my credit card company and submitted a billing disputes. Months later, after I was credited back for the billing dispute he fraudulently carded my credit card again for $244. Please beware....

Driver was late for pickup. Vehicle was not car or SUV as expected but an 8-12 passenger Transit…read morevan for 2 passengers! Vehicle had a broken windshield, bad brakes, and could not maintain speed on hills. Unlikely to repeat.

We used Thomas Transportation to go from Peterborough to Logan. Both drivers were on-time and…read moreprofessional and the rates were very competitive. Will use again.