We used Orlando on Wheels for private airport transfer on our vacation to Florida. Our flight from…read moreCalifornia was delayed several times. Communication with OOW was very easy and we were so happy to see our driver when we landed! Our driver was professional, and vehicle was spacious and comfortable. Will use again next time we are in the area.

We always use Orlando on Wheels. Their service is amazing! Can't recommend them enough!read more

sketchy. felt like i was being scammed. when asked price day before was lied to, then driver shows…read moreup - says flat rate and cash only

FFF Unreliable! I would give them zero stars if Yelp allowed it!…read more I called for a taxi, that never showed up even after multiple attempts to contact the dispatcher and the driver. 4:01 pm - Requested a taxi and told the dispatcher I needed to pick up my car at the shop. Gave him the address for the taxi to pick me up. I called right back because I forgot to leave my phone number. The dispatcher said he already has it on their caller id (this is important later). 4:10pm - Driver calls and asks me to text him my pickup address. He says he is doing a drop off, and that I am his next fare. Although I already gave the address to the dispatcher, I texted it to the driver as he requested. 4:16 pm - Driver texts me asking for the drop off location. Although I had given this information to the dispatcher also, I went ahead and texted that information to the driver as well. 5:55 pm - Driver still has not arrived, so I send him another text reminding him that the auto shop is closing in 1-hour. I never did get a response from the driver. 6:30 pm - (This is why the caller id was important) Attempted to call the taxi dispatcher to let them know the driver never arrived. However, when I called the phone rang three times and went to voicemail. 6:37 pm - Attempted to call dispatcher again, and this time the phone range once before I was sent to voicemail. Good thing this was not a life threatening need for a taxi! They are not reliable, and will never attempt to do business with them again!

Eustis Taxi takes pride in providing the highest standards of customer service.All drivers have…read morepassed National Criminal Background Records check a driver's safety course and first aid training drug testing.There specialty is catering to the needs of seniors, children who may be traveling alone and who need ground transportation assistance.They are One of the best taxi services in lake county,fl. EustisTaxi drivers are service oriented and go above and beyond expectations to assure our clients safety and comfort. FL.Hospital Waterman has been using there services for over 6 Years and would recommends them as there taxi of choice

Very unprofessional!! I called this cab company last night…read moreto give a heads up that I'd need a ride this morning. I told him what time I'd need to arrive and HE TOLD ME to call again this morning and request a pickup for 7:30. I called back this morning and talked to the same guy. At first he tried to say he couldn't schedule me until i called from a non private number. Something he didn't mention yesterday when i called from the exact same number. He then allowed me to just give him my number instead and said he'd be to me at 7:30am. At 7:12 he called and asked me to come on out. I explained that i was still getting my bags together bc he told me 7:30. He says he has another customer that's in a hurry so he has to take me early. My thoughts are, why wouldn't you call me 5 minutes early or something so that i could get all my bags down the stairs and such. Who comes almost 20 minutes early and just tells someone to come out right then with no warning? I explained I'd need a few minutes and he said he was just gonna go pick up and take the guy to his destination instead and I'd just have to be picked up at a later time. I told him I'd just have to call another service who could be there at 7:30. He then RUDELY says "thanks for wasting my time". No concept of the fact that i called last night and again this morning to confirm, and that he wanted me to be 20 minutes early with no apology.....just rudeness. I ended up using Uber for the first time which I'd never planned on using bc I prefer cab companies. But my driver was quick, professional, and very friendly. Some cab companies wonder why Uber and Lyft are taking over.....and this right here is a prime example.

I had a great ride, clean car and excellent service. I recommend this company highly!read more

They are very dependable. They go the extra mile to make sure they get the service done. Very nice…read morepeople. Give them a call I highly recommend it

Very disappointed with this service had to wait for over an hour when they said they were on there…read moreway. They were not very nice when we called to find out where they were ... Bad customer service

I used this company for a couple weeks in late November. Dec 2nd was the last time I used them, as…read moremy car was repaired. On January 2nd, a month since I'd used their business, I go to the bank. To my shock, it was -$1500. Which should not have been at all. I had the bank do a transaction print out and in the space of about a half an hour between 3AM-4AM, multiple charges were made to my card. Each around $200, a few for a hundred something, four for $214 and a few other ones. At 3AM, every few minutes. I call Central Taxi from the bank and give her the charges that are showing up as her company. She says she will get back to me. I go home and check my email. I'm surprised. There are tons of receipts that were made by the site Square. Receipts for all these hundreds of dollars each of rides I didn't get. There were six additional receipts that didn't have amounts on them because she'd stolen all the money but kept trying. Over and over. Between a thousand dollars of cabs in multiple transactions, minutes apart and then the ones that kept trying..... United Southern is always shutting my card off for something they think is fraudulent. Even tiny things. I figured it was annoying but better safe than sorry. I ask United Southern why fraud detection didn't pick THIS up. They say.... Well, you used the company in November and it's a local company so I guess fraud detention didn't pick it up. And I also think it's not an accident that these charges all came at an odd hour when a site might conceivably be down for maintenance where they're fraud detection may not be working as perfectly. I'm not a tech expert so I'm not sure if that's the case but she was definitely doing it when the bank wasn't open. So the computerized fraud detection didn't get it but what bothers me is that they said because it didn't pick it up they can't dispute it. It's possible a computer can miss things sure. So I had all of the paperwork in front of them at the bank showing them the police report. They spoke to the owner of the cab company who said that this girl had been fired for theft. They saw the hours that these hundreds and hundreds of dollars of multiple transactions came in. They knew that this was theft. I said that even if the fraud detection hadn't picked it up since everyone was looking at it now in person with human eyes, and everyone is agreeing yes this is theft, isn't it possible that you can just say that the fraud detection is a computer that made an error but looking at it as a human and speaking to the police and the owner of the cab company who confirmed it, and can clearly see this is the case, you know what they said? It doesn't meet their definition of fraud. They say that because I use the company and handed them my credit card for them to swipe and got it back that the fault doesn't lie with them. Excuse me, what? Okay even if it isn't actually what their guidelines say is fraud at that bank, it's theft. Theft is taking something that isn't yours and in this case it was charging me for services I did not get. That would make it a fraudulent charge, would it not? If I were to go falsify a bunch of legal documents, that would be fraud, would it not? This girl was representing herself as the taxi company even though she no longer worked there, falsified receipts, and then stole money. And they were very patronizing and said that while they understand on a human level that this is upsetting, it just doesn't meet their definition of fraud and that it is now a civil and criminal matter. They will not dispute the charge. It will have to be taken to small claims court because it's under $5,000. I've been told by both the police and the bank that this can take about 9 months. They also told me that she can file bankruptcy or do any number of things and that it's a good possibility that the money is lost. I am disabled. My husband is in his late 50s and has had a quadruple bypass and multiple strokes. Central Taxi says not their fault. Bank says same. Police say to try the bank again. Everyone passing the buck and the people who were minding their own business, that used a company a month prior are now having our credit screwed, could get evicted. And every check we get is direct deposit and will go to the overdraft leaving us with $0. We have prescription medicine we need to survive. We can't pay our copay. Every day, more and more late charges and overdraft charges are appearing. We could end up homeles. All because...... Of this? Something we had no part of? Even if Central Taxi fired this person, be aware, if you give them your card or info- it is NOT secure. They obviously do not vet their drivers well and when one of their drivers steals from you? Not their fault!

DO NOT use this company. They left me and my son stranded. They confirmed a car was on the way…read moreseveral times but they never showed up. They kept telling us a car was on the way, then they eventually refused to answer our calls and hung up on us several times. They left us stranded in pitch darkness and we ended up having to call 911. What kind of people would do this. They put our lives in danger. I suspect they may be a bogus company. Do not use this company!!!!

My p/u was arranged by an actual telephone call with an actual person who was courteous and…read morecompetent. The p/u was on time and the route made sense.,The driver/trainer had a student on board and they seemed to have a good working relationship. Forget uberlyft bs. "Here, taxi."

Dealing with the dispatch person and the cab showing up were fine. The driver was also okay except…read morehe only put on his seatbelt when we were passing a LEO in a school zone and only signaled turns half of the time. The very bad parts were the price and the cab, itself. The dispatcher told me there was a $35.50 minimum price, which is ridiculous. But I was desperate and didn't have Internet access so I could use Uber or Lyft, which I did on my first ride of the day, from my home to a medical appointment for less than $15.00. It was only 6.8 miles! The $25+ difference in the rides was outrageous! What upset me more was how disgustingly filthy the car was. There were suspicious stains all over the seats and the headliner. I could just imagine someone projectile vomiting from the seats to the headliner. Then the door was also extremely dirty! The car was smelly (you could smell old cigarette smoke) and the A/C didn't work...at least not in the hellish back seat. I asked the driver if he could make it cooler but, I guess, he couldn't. When I got home, I took off my clothes and told my daughter to burn them. And then I wiped myself down with Lysol disinfectant wipes. I honestly felt subhuman sitting in that nasty car. I will NEVER use Checker Cab of Lakeland, again. NEVER!

I had a wonderful experience. Timely, friendly, and a great find! So thankful for this service!read more

Called Clermont Yellow Cab to get price to travel to Green Swamp Road. Rang for long time then went…read moreto voicemail, promising a returned call. This was on March 5 & I have yet to hear back & it is now March 9. Do you have any idea how many skeeters there are out here & how hungry the gators are? Needless to stay, you folks have not lived up to your 5 star rating! I finally made my way back to the east coast of Florida like Christopher Columbus did WITHOUT your help! You offer a fine reflection of good business practices from the community of Clermont. Luckily I am not the vengeful type to hold this against the good folks of Clermont. However I will NOT be patronizing your establishment on any of my return trips to the scenic city of Clermont. Future customers beware! Businesses need to learn that bad news travels faster than good.

Terrible service. They hung up my phone not once not twice but three times. Cutting me off mid…read moreconversatio. terrible customer service. I don't even want to give it a star. deserves nun

I called and requested a cab for my customer. The gentleman said that he would check the area and…read morecall me back. A driver called me back shortly and said he was 20 minutes away. It's now been about 35 minutes so I called the cab company back. The man that answered the phone said he didn't get any call for a pick up. I said that I did call and speak to someone and then he hung up on me!