The PT and OT therapists are great! Christina is always so very helpful and Ryan and Karmella are…read morethe best. They have gotten me from not being able to get out of bed to walking on my own (with help from a walker). I know feel confident enough to take care of myself again. The CNA and most of the staff have been super helpful. The one issue I have had is with the case manager. I have asked to speak with her for the last 7 weeks and have yet to hear from her.

Nice location and one stop shop for many services. Lots of…read moreparking but it's still always full so get there a little early before your appointment. Well maintained inside and out. I do love my PCP there and they try to get you in for same week appointments when possible.

After a lot of research while my dad was in the hospital after a fall, we were given a list of…read morerehab facilities and Oasis was one of the ones that was approved by the VA. We spoke with Carol Sudol and I can't say enough how flawlessly she helped the process along. She worked with the hospital case worker and the VA to get a FAST approval and he was moved the same day. Yes, it's an older place but it is well kept up and you always see maintenance around.

I want to give a shout out to this facility, especially the staff. From admitting to therapy to…read moredaily care, everyone has been kind, helpful & efficient. I want to mention Carol Sudol who helped me navigate getting my husband transferred from the hospital to rehab through the VA. Not only was she helpful & understanding but has a wonderful attitude. She is literally a ray of sunshine. Another shoutout to the nurses, especially Christina. I am so relieved to know that my husband is well cared for & on the road to recovery

I was there for the skilled nursing. Most of the CNA'S were helpful and kind. But very…read moreunderstaffed. At times my roommate who was not as mobile as me would wait as long as an hour or more to be taken to the bathroom. Luckily, I could get myself there. The RN'S or LPN's who distributed the medication were kind and on-time. What I didn't like was one night there was not a female CNA to change briefs. I didn't think that was right. There should have been at least one female CNA available. The physical therapist and Occupational therapist were all good. But once again, they seemed to be short handed. But I feel they did a good job as I am walking again. The facility is beautiful, the food stunk. Jo, the activity director was great!

This facility is nice but the care provided is very inconsistent and lacking at best. My mom has…read morebeen here for several weeks and was transferred from an acute rehab for continued nursing and physical therapy. It seems as though the care provided has been no different than had we put her in hospice... mind you, we are nowhere near that point in her life. Her weakness has only gotten worse, physical therapy has not been done as we were advised it would be, and she continues to lose weight, her muscle strength, and has been laid up in her bed for more than three weeks now with very little movement. She has become stiff and rigid in the position that she's in and is very painful to even attempt to move her into a sitting position. Communication from the staff and her case manager has been extremely poor. I was notified last week on Wednesday that Medicare was only providing one more week of treatment for her and have yet to be provided a discharge date. I have left several messages for the staff with no response and still don't know when I need to set up transfer for her to depart that facility. Based on the timeframe provided, it would appear that I have 24 hours or so from now, yet no information has been provided to our family on when she will be discharged. Her time at this facility has been a complete waste of time and only further set back any progress she had made prior to admission. While Mom says "most of the people are nice," she also said that they very rarely even check on her and never move her. Please do your research to find the best fit for your loved one. We thought we had, and while we understand that skilled nursing is a lower level of care, we feel that there is zero excuse for the lack of treatment she has been provided. It is also important to note that many times when we have been there visiting, there have been other patients crying out for help from their rooms that has gone on for more than 10 minutes before anyone responds to their request or urgency. This is uncalled for! The staff is there to care for these patients and they hardly acknowledge the calls for assistance... definitely not in a timely manner. We are extremely disappointed with our experience and how our loved one has been cared for, or lack there of.

Unfortunately I've changed my rating from 5 to 1. I've been caregiving for my dad 2 years straight…read morewith no major issues. In 6 days of being admitted to EncompassRehab, his BP wasn't checked timely, his oxygen wasn't addressed properly, his workout too vigorous and now I have the worst decision of my entire life of either ending his life support by hospice or watch him suffer, while hoping he can recover. My father's last phone call to me was of him screaming in pain and his last text I'll ever read was in the form of the word "HELP!" Neglect at its finest and I WILL know what occurred no matter what the cost... Once a brilliant intelligent resilient kind man, who as of now, has no memory of his existence and little ability to speak, think, see, move or function. For my father I will see this through. 50 years together and he has no idea who I am. -DaddysGirl #JusticeForDad

Hilda P a registered amazing person didn't even know I was coming in the room and I watched her…read morewith my mom giving her her meds her food spoon feeding her and being very very nice and she also educated me on medication I normally complain after going to Pam rehab where they totally neglected my my mom has been in encompass many times and Hilda P totally amazing very caring person I wish you the best and God will bless her for being so caring with my mother

Was going to this location for a while for physical therapy. Great staff and very helpful…read more However, this is where the issue comes in where I do not recommend going not just here, but STP in general. I was told I had 1 session left, when I had at least 9 more left per my doctor and insurance company. They told me there was an issue with scheduling for me and they "will call me" when they have it resolved. Well shame on me for waiting for that, cause when I called them finally, they told me my remaining approved sessions were declined. Again, doctor and insurance both said I still had some left, and even went out of my way to get a new referral sent. I even called scheduling myself and they said I was good to go. The location said otherwise. They told me I was discharged, and I found out WEEKS after the supposed discharged date. No email discharge info, no mail discharge info, and even my doctor and insurance got nothing. And they wouldn't even say why. Next time I have an injury where I need physical therapy, even tho I really enjoyed the people helping me, I will never go to STP again. All the progress I had is gone and gotta start all over now.

Horrible experience at Alta location. Do not go here. Waited over an hour to be called back for my…read morefirst appointment. The receptionist was horribly sick. Coughing and sneezing all over everything. When I brought this to the attention of the clinical Director David, he could care less. There are many elderly patients and immuno compromised people. He said there was nothing he could do. Did not even get up or give a care in the world. The kind therapist who is going to treat me was sweet. However, given the complete disregard to cleanliness and health for their patients, l left and will not return. ATl had an appointment ready for me within a few days. A call to the owner has still not been returned.

I have been waiting 2 hours for pain medication. I press the call button and no one answersread more

8 1/2 years ago this place was amazing. I even wrote a glowing review. Since my first that time my…read morefamily member has been in and out of Sage Creek. And this last time I was beside myself. They lost her sling, they didn't answer her call light, they washed her phone. They never put her items back on her tray so they would be easy to grab. Everything was thrown into a chair the was filled sky high. The carpet is disgusting, the place looks run down. If u have another choice...take it.

My mother in law is currently at this facility for rehab after knee replacement. The experience…read morehas not been very favorable. I will say that the speech therapist and physical therapist seem to be very kind and thorough, and one of the nurses/CNAs was very kind as well. They do have a large gym area for physical therapy. The facility, however, is depressing. When you enter, the lobby looks lovely with wood floors and a piano. The front desk staff range from mildly friendly to apathetic. On a recent visit a staff member was slurping soda through a straw from a can and just glared at us as we signed in without saying a word. As you move further from the lobby, however, the wood flooring is replaced with linoleum and the place looks increasingly dilapidated. The first room mom was placed in had a leaking HVAC unit with tons of towels piled under it apparently to soak up the leak. Gross. Eventually she was moved to a better room. And the food - yikes! Do they even have a dietician at this place? One dinner was a cheese enchilada - is that even a balanced meal? Last night it was a sad looking sausage sandwich with the driest and most over cooked french fries that you can possibly imagine. Anway, I guess she is getting the physical therapy which is the reason for being at TLC. But don't expect much more in terms of comforts...

My husband was there for one night and had me come pick him up the next morning and bring him home…read more He had ankle reconstruction surgery last Thursday and was supposed to stay for 5 days. The roommate they put him with had to use a riser to go to the bathroom- there was feces all over the riser and on the toilet. My husband has had colon cancer and has no large intestine or colon. When he has to go to the bathroom he needs to go now. He had to clean feces off the seat so he could go then the roommate yelled at him cause he didn't put the riser back. It was just not a good situation. I don't blame him for not wanting to stay. They had no pain medication ready for him that morning and at 10 am still hadn't brought him anything to eat. Oh and they had to borrow a walker for him from another patient WTH!

The whole staff at Delmar Gardens is awesome. The whole nursing care staff while overworked, is…read morekind and caring to the patients. The food well it has its good days and bad days just like any hospital. But the nurses are all wonderful as are the dining room staff. The dining room staff remembers what you want to eat and work so hard making sure all the drinks are cold. Miss Carol and Miss Nancy are the people that introduce you to the place and don't miss a beat! Thank you all for your wonderful care!

This facility & staff are very warm & welcoming. I can rest…read moreknowing that my loved one is being well taken care of.

From the first interaction with Rest At Home, I knew something was different about this company. I…read morereceived three referrals from a skilled nursing facility where my father is housed. I called each referral and from the first two minutes, I knew this was the company that would best serve the needs of my father. I initially spoke to Chris who was very nice and knowledgeable about the services typically needed by the elderly community. He also was very helpful in getting me to understand 'why' my father acts a certain way and how we as a family can help him - to help himself. Chris carried on a conversation that was genuine and honest. Never once did I feel he was putting the companies interest above those of my family and my father. I had the opportunity to meet the caregiver before any decision was made. Chloe was an absolute sweetheart. She asked just the right questions and then described to me and my family what it would be like to have her care for my father. She explained her style, how she deals with difficult clients, and what she expects from the family. This was very refreshing because she actually set expectations for everyone. This made all of us siblings comfortable and we knew my father would like her. It's been a couple of months now and my father thinks he has a new 'girlfriend.' He acts like a kid now and has changed his behaviors for the better. Chloe has the patience of a Saint because my father can be difficult, but she never lost that smile - something our family had a hard time doing for the last couple of years. Taking care of a family member is very difficult. I am so glad I put my trust into Chloe and Chris. I want to thank both of them for changing my family's life and most importantly my father's life.

From the owner: Rest At Home provides affordable, compassionate non-medical in home care to seniors living in the…read moreLas Vegas area that desire to remain in the comforts of their own home.

Wonderful facility, a very at home environment with a wonderful skilled and caring staff!read more

My dad had been cared for the past 2 years. He is so happy there! They are wonderful caring people.read more