After three years of increasingly incompetent hvac service, I wanted to share a positive…read moreexperience. I had a local company come out to bid on some furnace work after the company I had a service subscription with missed something big, but they gave me bad vibes, very sales-focused. Given my track record with service pros, I decided to just tackle it myself. Fast forward to last night: I woke up at 3am in a panic wondering if I'd done it all wrong and convinced we would die from carbon monoxide poisoning. This morning I called SOS Heating and Cooling, and honestly, this is the kind of service that reminds you good people still exist in this industry. Jake came out the same day. He actually listened to my concerns instead of talking over me. He walked me through everything, put my mind completely at ease, and (here's the kicker) he's the only HVAC professional I've ever met who didn't immediately try to upsell me on seven different things. Capable, honest, sympathetic, and straightforward. That's it. That's what good service looks like. SOS Heating and Cooling has earned a customer for life. They'll be my go-to for anything plumbing or HVAC from here on out. If you're in the SLC area and need someone you can actually trust, I can't recommend them enough.

Very good and explained problems easily. I would work with them again for their valueread more

Paul Brothers is amazing. Our AC stopped working and they made it work to come out right away to…read morecheck it out. Derrick did a DEEP dive into what may have gone wrong and vetted every possible thing before identifying it was a compressor problem. He was so thorough in thinking through options in a way that would be the best solution for our specific house and situation. True pros through and through. Don't look anywhere else!

Call Paul Brother's FIRST!…read more I had an issue with my furnace so had another company come out to fix. After getting it running, the technician gave me 3 options that ranged from $1700-$15,000 to get it repaired. I opted for the "basic" repair which was cleaning out 2 vacuum tubes for $260 (@#%$%@#). I called Paul Brothers and after some inspection, Scott determined there is is nothing that needed immediate attention. He also gave me some troubleshooting tips should I have issues in the future. I appreciate the professionalism and integrity that his company demonstrates. I'll be calling them if I need anything in the future.

Every interaction I've had with Expert Services technicians and office staff has been top notch!…read more They were quick to respond, listened to our concerns, made thorough inspections and evaluations, and offered different options to work with us within our budget. Mark was exceptionally good in the work he's done at our property. Very respectful, friendly, explained things well so I could make a good decision on what was most pressing and urgent to be done, and what could be put off a little longer or longer term. I highly recommend Expert Services for plumbing, and HVAC work!

Mark was amazing I couldn't believe how quick and tidy he was. I've used this company a couple of…read moretimes and have been pleased with there work, it's guaranteed for 2 years

Jose came super quick and was able to diagnose and fix the problem within a couple hours. He was…read moreeasy to work with, friendly punctual and clean and was able to fix a water leak and filter for a water bottle machine

AYSP were gracious enough to contact me about my post. After doing so, they were able to come out…read moreand fix my unit quickly and well! I will be using them again in the future and make sure I'm clear on if I'm requesting a diagnostic or asking for an estimate.

Watch out for these guys. I had them come out to do sediment removal and service for a 5 year old…read morewater heater. When the technician arrived, he said it was clogged and had gone bad and needed to be replaced. The technician told me he checked and the warrantee expired a few months ago. He quoted $4,082 to replace it. This seemed high, and after doing my own investigation, it is STILL UNDER WARRANTEE for another year for full replacement, and even if not covered would be half their quoted amount to replace.

One of my tenants had the AC go out. I called several different providers and Black Diamond was…read morethe only one that had appointments available the next day. I really liked the call in center that set the appointment. They were super friendly and efficient. They even came to Heber without adding a separate trip charge! They quickly diagnosed, provided pictures and fixed the problem without trying to upsell me on stuff I don't really need. (Unlike another company whose name suggests they will do anything at anytime to sell you all kinds of things regardless of whether you need it).

These guys are great. Showed up on time. Very curious and clean. They laid down drop cloths and put…read morecorner protectors through the entire house. Highly recommend.

They came in and did a great job. Filters seem much cleaner and less dust. My house was built in…read more1957, Ive lived here since 1975 and I dont believe they have ever been cleaned. I was impressed with the owners and the communication. Thank you!

The best HVAC Lehi Utah has to offer. I mean it. Not only did they save us a fortune on a…read morereplacement furnace (another company insisted we needed one and used scare tactics to push us to do it), but they also diagnosed the issue and provided a stopgap solution while we waited for parts for an HVAC repair. My family just moved back to Utah from California, and the cold Utah winter would have been rough if they hadn't come quickly over the holiday weekend. If you're looking for an incredibly valuable and relationship-oriented business, these guys are the pros, and you won't regret calling them.

Will was amazing! Easy to work with! We are so happy with the beautiful installation he did at our…read morehouse! We highly recommend Monarch Air and will be using them in the future rebuild/renovation of our home!

Such amazing company everything went well on time on budget and friendly. I'm so glad I found this…read morecompany. They've been able to help me with repairs on my rental units and putting a new system in as needed.

We consulted with Air-Craft before bought our current home. They were able to consult with us and…read moremaintain our unit until it was time to replace it. They have recently replaced our entire HVAC and it runs so much better now. Our basement and main floor have been consistent in temp through the seasons. They have been amazing to work with over the years!!!

Quick response, very friendly to work with, the tech was right on time and they fixed the issue. I…read morewould use the again.

Me and my husband rent from a rental company, that has had its fair share of problems, throughout…read morethe home, and with the company itself.. but when we finally got someone sent over to our home to fix our heater, we had Andrew. He has been so amazing, and is so professional, nice, and makes sure he has answers when we ask. He has been to our home now a few times for different occasions. And has always been pleasant to have in our home! We trust him to fix any problem we may have, I hope everyone can experience this level of service with this company!

Rock stars! I even got them setup with my boss...if that doesn't speak to how great of a job they…read moredid for me you must not have a boss. We did a complete heater/ac purchase and after Window World (see my review) you will better understand how terrible a big purchase like this can go. We had everyone and there dog out to "Interview" and Marcus our sales rep was by far the best advocate for us and we ultimately selected them. Pricing: For the level of equipment we bought they had the best prices. We had lower bids but for lower rated systems. Service: Next day install with Marcus at my home that evening checking on our satisfaction. He stayed and tested every inch of that system. Rebates: All i had to do was add account info, sign, and mail. We could not be happier with our purchase!

Wonderful service, honored commitment, very pleased with install and post performance. Price was…read more1000s less than other quotes. Would definitely recommend.