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    Concierge Connection

    5.0 (5 reviews)
    Closed 8:00 am - 5:00 pm

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    11 years ago

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    Maui Coast Hotel - Lobby area

    Maui Coast Hotel

    4.1(434 reviews)
    2.0 km
    $$

    Great value hotel that exceeded our expectations. We're the type who like to get out and explore,…read moreso location is everything--and this spot delivered. The rooms were clean, the beds were very comfortable, and the staff was consistently friendly and welcoming. We didn't use the pool, but the area looked well-kept and inviting. A huge bonus was the free washer and dryer on every floor--definitely an A+ perk. Highly recommend for anyone who plans to be out and about and wants a comfortable, well-located place to stay.

    Pros: - Beach is across the street…read more- Room was cute and clean - Key room is a wrist band. Very convenient especially if you're swimming or carrying something Cons: The morning front desk staff were rude. We arrived very early and knew our room wasn't going to be ready. The front desk girl said she will text us when the room was ready but guaranteed it will be ready by 4pm. They did send us a text to check in and offered early check in for an extra $40. We signed up for that but was then told early check in was no longer available. What do you know, we never received a text that the room was ready. When we went to the front desk a little after 4pm the next shift staff told us that our room had been ready. No one notified us. My husband who is normally the calm one who doesn't let things bother him was very upset by the whole experience. He never wants to stay at this hotel again. Says a lot when you piss off someone who never gets upset about anything.

    Photos
    Maui Coast Hotel - Sunset view from our room

    Sunset view from our room

    Maui Coast Hotel - Queen standard room (old tower)

    Queen standard room (old tower)

    Maui Coast Hotel - Queen standard room (old tower)

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    Queen standard room (old tower)

    WorldMark Kihei - Murphy bed and living area

    WorldMark Kihei

    3.8(112 reviews)
    2.1 km

    Fantastic location! Our favorite beach was right across the street. Close to many shops and…read morerestaurants. The resort isn't fancy, but had what we needed for a good time.

    We returned in July 2026. Things are back to being a mixed bag…read more. The interior of our unit, and apparently most of them, have been remodeled to some extent. Yay! Apparently they got rid of the carpet everywhere except the bedrooms. We had a studio unit this time so we had no carpeting. That was wonderful. (The carpets used to be gross. There's no other word for it-- and I know keeping them clean is challenging in a tropical environment) they do provide a floor sweeper on rollers, but we did not find that to be very effective. A broom would have been more effective and definitely quieter. In the unit of us, the people decided to use the sweeper at about 6:30 AM and it was very loud. We found it doesn't pick up the fine sand that blows in very well. There are still a few weird quirks. We have an outlet that didn't work at all (unfortunately right next to the bed) a light switch in the kitchen, which appeared to be possessed, and plumbing fixtures, which were pretty low budget--loose, leaked, etc. But all in all, things worked pretty well. There was a chemical smell in our room which persisted for the first week of our stay. Perhaps a pesticide treatment? We tried to keep it aired out as much as we could. The air conditioning units have been replaced! At least in the building were in. Hallelujah! Quiet and effective! The grounds were in great shape. The pool was well kept and clean. They were quite a few kids, but everybody seemed to obey the rules, which was great. The flies at the pool. Yep. Still a problem. Unusually aggressive flies, and if you sit in the sun right after you get out of the water, you could have 100 of them trying to land on you. Not an exaggeration! I'm not sure where they're coming from. We have friends staying about a block from here and we don't have that issue at their pool. I'm mystified-- since this was our experience last time as well. And we never have them when we sit out on the balcony, even if we are eating dinner! Here is where we have the biggest gripe: the "owner update." It was so upsetting this time that I just don't know if we can stay here again. Worldmark, like many other timeshares, is not doing well financially. We were told that this would translate into our heirs being responsible for an ever increasing (15%/yr) maintenance fee, even if they did not inherit our shares. Of course *if* we bought more for $42,000 and convert our shares into the "new kind" we could prevent this. We immediately contacted an attorney who assured us this was not the case. But the whole thing just left a bad taste in our mouth. There is always an angle. They will always tell you that what you bought last time is no longer good anymore and you absolutely need to buy more. NEVER AGAIN. This is the first time we ever stayed in the studio. We think we prefer the one bedroom but, we realize this was our choice. I'll give you some information here in case you're trying to make the same choice. As stated previously, the studio has no carpeting. That's wonderful. It's quite spacious. The bed is a Murphy bed, which is the type that pulls down from the wall. That's kind of a mixed bag. There's no headboard so your pillows can drop behind it if you're not careful. You also can't really sit up in bed and lean against the headboard or wall because there's a big gap. I'm not really a fan of a Murphy bed, but it was comfortable. We also like the fact that the bed was in the back of the unit. In the one bedroom, it's towards the front of the unit, so you hear all the noise from the hallways, etc. We didn't have to deal with any of that. The kitchen was about the same size as the one bedroom as was the bathroom. The couch was more of just a loveseat for two people, but that was fine for us. So overall a little bit less living space but perfectly fine for two people. You wouldn't want to entertain guests or anything. The units are not quiet. If you have anybody above you, you will hear every step they take, and if there are children that can be a lot of steps and a lot of noise. If something falls on the floor, it will sound like it is right next to you. But I think most of us know that. I mean, this is definitely a family place, not a place for quiet. My suggestion would be to ask for an upper unit if this is a concern. Man, we love Maui and we love this area. We love the people that work at Worldmark. This place is not perfect, but they are clearly working on it. The entire owner update scenario is horrendous and I'm wondering how many people leave for a very bad taste in their mouth. It's so much worse here than anywhere else. I just wish some of these issues could be addressed.

    Photos
    WorldMark Kihei - Kitchen

    Kitchen

    WorldMark Kihei - Dining Area for a Studio Suite

    Dining Area for a Studio Suite

    WorldMark Kihei - Kitchen

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    Kitchen

    Concierge Connection - travelservices - Updated August 2026

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