We booked our two French Polynesia trips with Claudia and her team. We were a large family group…read morewhich included young and old. Claudia and her team made our vacation so relaxing and stress free by organizing & booking everything. Her team was always reachable and responsive. She definitely has a great knowledge of French Polynesia, and we appreciate everything she did to make our family vacation a trip of a lifetime.

Another excellent trip designed by Claudia and Cathi at Pacific for Less! My husband and I spent 6…read morenights at the Brando and 4 nights at the St Regis in November. The PFL team worked their magic and the cost was less than I could have designed myself! Thanks again team. We have never met, yet you are beginning to feel like friends!

Decided to pop in to talk to Michele since I was getting frustrated trying to find out about…read moresnorkeling excursions online. I would 100% recommend this location to anyone needing solid advice and equipment rentals. Not only did she hook me up with a deal on a Four Winds snorkeling excursion on the same day, but she also hooked me up with a good deal on a Luau at the Wailea beach Marriott the following day AND I was also able to get their last pair of Maui Jim World Cup Limited edition pair of sunglasses. Happy birthday to ME...SO glad I stopped in. Also picked up four Hawaii made shirts (not Chinese). This little shop has everything you need front flip flops, gopros, GoPro gear, sunscreen, you name it! You need to visit Boss Frogs... Guarantee you will find something you need or want! Tell Michelle birthday Edward sent you!

Michele took amazing care of us, even though I think I broke her heart when I told her I don't like…read moremayonnaise. I actually came in a few days earlier and the guy there was also super friendly - good people here. Thanks Michele!

Stopped by kiosk location at Whalers Village to book a whale and helicopter trip. I was looking…read moreat the information at the kiosk while employee was helping another customer. I'm was immediately startled by the employee screaming and berating me saying that I could not look at the pamphlets and that they are for customers only! I was totally shocked as I went to this kiosk to book some excursions. This behavior was shocking and disgusting. Hopefully employee deals with their anger management issues. Someone with that demeanor should not be working in a customer service setting.

They send you a link for payment and then when you want to book other excursions they tell you that…read moreyou have to call and give them your card information to book it but that's not the case- they send you a payment link email but charge your card automatically.. Mind you i specifically asked if it would automatically charge or if we would have to call! Then Jada was so rude about it (see attachments below). The manager calls and said if they can't get released be prepared to go to the luau. Be cognizant of this.

Our wedding and reception is finally over and I don't want to let any more time go by without…read moresharing how AMAZING, down to earth, WARM, and FUN our experience was with Sandi. We experienced EVERYTHING we wanted during our stay in Maui. We gave her a list and the rest was history. She sent daily emails with each event and we paid on arrival. No need for us to look around - we will call her before we arrive next time. She is also an experienced florist and made my husband's lei for our wedding. We are so grateful to have met her. I can hardly wait to visit her again.

Dona is excellent on helping plan our vacation here on Maui! From a beautiful greeting of fresh…read morefruits, and champagne she planned our excursions with the best and most knowledgeable places on the island. A beautiful sunset dinner cruise, snorkeling, Luau for the family. She even arranged fresh produce delivered to our condo. The Hale Hui Kia is seconds out your door to the beat beach and sunset on the island. We highly recommend this business! Thank you Dona!

Dona was absolutely fantastic in helping us plan our trip to Maui, and even more importantly, her…read morerecommendations and scheduling of our unplanned events, hiking trips, and restaurants were invaluable! She can even assist with Maui weddings. Additionally, she shared all the insider tips about restaurants (best times to go, what's best on the menu) and places to go on the island. Due to our busy schedules, we don't get to vacation very often, so when we do, the quality of time while we are there is essential. Dona helped us have the perfect mix of scheduled, impromptu options and relaxing beach time to make our anniversary vacation perfect. Fourteen years ago, Dona also helped us have the most amazing Maui wedding. We highly recommend Dona Gengler and the services of Maui Information and Visitors Center!

This has been our go-to hotel now since we discovered it a few years back…read more The location is central to Kihei and is incredibly convenient for those trying to explore the island. Plenty of great beaches and restaurants nearby and some of the rooms in the Kai Tower has stunning views of the Pacific Ocean. Aside from all the core amenities you'd want out of a hotel (e.g. pool, bar, restaurants on site, etc.), the one major differentiator for us is the customer service. We had the privilege to have Terry help us during this trip. Long story short, the most recent Hurricane Nolo storm that passed through the islands changed our plans quite a bit, so we ended up with multiple reservations onsite with different types of rooms. Terry made the entire experience so much easier and was incredibly patient and kind as we worked through everything. We really appreciated how understanding and thoughtful Terry was throughout the process. Much appreciation to Terry and the rest of the hotel staff for the hospitality. We're already looking forward to returning here on our next trip.

Great hotel in an excellent location. It sits right across the street from the beach, so you can…read moreenjoy both the hotel amenities and the beach with ease. The staff was incredibly friendly, upon check‑in, they welcomed us with a refreshing lavender‑infused towel, a reusable water bottle with refill stations throughout the property, and a cute beach tote to keep. They also offer orchids for the ladies to pin in their hair, which is a charming touch. The rooms were modern, clean, and offered plenty of storage. There are two pools, both kept at a comfortable temperature that makes for a refreshing dip. They allow guests to use the amenities while waiting for their room to be ready, which we appreciated since we arrived early. The hotel also provides free bikes for exploring the area, and there's a happy hour at the pool bar. Overall, we had a wonderful experience and would happily return for another stay.

I'll never stop recommending Bryan! its been 11 years and we had the most magnificent time…read more nothing any tour book or self guided tour can ever show you. Bryan took our young sons to swim through an underwater labyrinth. a truly once in a lifetime experience. Kathie dana Dylan and ryan Kelly

Bryan is a great guide. Very knowledgeable about Maui…read more Bryan drove us to Hana on Christmas eve. Perhaps the best tour we have ever experienced. Bryan was great in providing context for the much of the history of Maui. The Hana side of Maui is so different from the West Coast (Waiea, Kapua, Kihei), very rugged. It is very worth seeing and Bryan is an ideal guide.

We returned in July 2026. Things are back to being a mixed bag…read more. The interior of our unit, and apparently most of them, have been remodeled to some extent. Yay! Apparently they got rid of the carpet everywhere except the bedrooms. We had a studio unit this time so we had no carpeting. That was wonderful. (The carpets used to be gross. There's no other word for it-- and I know keeping them clean is challenging in a tropical environment) they do provide a floor sweeper on rollers, but we did not find that to be very effective. A broom would have been more effective and definitely quieter. In the unit of us, the people decided to use the sweeper at about 6:30 AM and it was very loud. We found it doesn't pick up the fine sand that blows in very well. There are still a few weird quirks. We have an outlet that didn't work at all (unfortunately right next to the bed) a light switch in the kitchen, which appeared to be possessed, and plumbing fixtures, which were pretty low budget--loose, leaked, etc. But all in all, things worked pretty well. There was a chemical smell in our room which persisted for the first week of our stay. Perhaps a pesticide treatment? We tried to keep it aired out as much as we could. The air conditioning units have been replaced! At least in the building were in. Hallelujah! Quiet and effective! The grounds were in great shape. The pool was well kept and clean. They were quite a few kids, but everybody seemed to obey the rules, which was great. The flies at the pool. Yep. Still a problem. Unusually aggressive flies, and if you sit in the sun right after you get out of the water, you could have 100 of them trying to land on you. Not an exaggeration! I'm not sure where they're coming from. We have friends staying about a block from here and we don't have that issue at their pool. I'm mystified-- since this was our experience last time as well. And we never have them when we sit out on the balcony, even if we are eating dinner! Here is where we have the biggest gripe: the "owner update." It was so upsetting this time that I just don't know if we can stay here again. Worldmark, like many other timeshares, is not doing well financially. We were told that this would translate into our heirs being responsible for an ever increasing (15%/yr) maintenance fee, even if they did not inherit our shares. Of course *if* we bought more for $42,000 and convert our shares into the "new kind" we could prevent this. We immediately contacted an attorney who assured us this was not the case. But the whole thing just left a bad taste in our mouth. There is always an angle. They will always tell you that what you bought last time is no longer good anymore and you absolutely need to buy more. NEVER AGAIN. This is the first time we ever stayed in the studio. We think we prefer the one bedroom but, we realize this was our choice. I'll give you some information here in case you're trying to make the same choice. As stated previously, the studio has no carpeting. That's wonderful. It's quite spacious. The bed is a Murphy bed, which is the type that pulls down from the wall. That's kind of a mixed bag. There's no headboard so your pillows can drop behind it if you're not careful. You also can't really sit up in bed and lean against the headboard or wall because there's a big gap. I'm not really a fan of a Murphy bed, but it was comfortable. We also like the fact that the bed was in the back of the unit. In the one bedroom, it's towards the front of the unit, so you hear all the noise from the hallways, etc. We didn't have to deal with any of that. The kitchen was about the same size as the one bedroom as was the bathroom. The couch was more of just a loveseat for two people, but that was fine for us. So overall a little bit less living space but perfectly fine for two people. You wouldn't want to entertain guests or anything. The units are not quiet. If you have anybody above you, you will hear every step they take, and if there are children that can be a lot of steps and a lot of noise. If something falls on the floor, it will sound like it is right next to you. But I think most of us know that. I mean, this is definitely a family place, not a place for quiet. My suggestion would be to ask for an upper unit if this is a concern. Man, we love Maui and we love this area. We love the people that work at Worldmark. This place is not perfect, but they are clearly working on it. The entire owner update scenario is horrendous and I'm wondering how many people leave for a very bad taste in their mouth. It's so much worse here than anywhere else. I just wish some of these issues could be addressed.

If you're looking for an upscale stay on Maui look elsewhere. I say this only to set expectations…read more Worldmark Kihei, with its uber-close walk to a nice beach, has everything you need for your Hawaiian vacation but some folks prefer something more upscale. There were 4 of us on this Hawaiian visit and unusual to me was a decision to cook most meals in the Kihei condo as well as pack lunches in advance to prepare for our days at the beach. For this, the condo was perfect. There are pots and pans, cups and plates, utensils and seasonings. Don't see what you need? Call the front desk and it'll be delivered to you promptly. I was on the 4th floor in a condo with 2 bedrooms and 2 baths and even a Murphy bed in the common space. There was an ample seating area to eat in, space to relax, and a balcony outfitted with table and chairs and a slice of sunset view. Parking (included) was always available in the lot just below where I stayed. There's a pool, kid's pool, and hot tub on-site and they're ample but not if you've grown accustomed to any offered by the major resorts. These are outside in an enclosed area with no views and no charm. I did use the hot tub and appreciated the temperature and its' ample size. My favorite unexpected thing about staying here is that people leave things behind when they depart for home. In the "clubhouse" there was a makeshift wall where people had left beach chairs, boogie boards, noodles, and more. Outside, on any random morning, you might find that departing guests have left a stash of groceries they couldn't take with them: loaves of bread, boxes of crackers, frozen waffles, and hunks of cheese. So even though you've made the obligatory Hawaii Costco run when staying in a condo, you might not find much need to go a second time. Across the street is an ABC Store and a snorkel rental spot and the market is a not too distant drive from here. Worldmark Kihei was a good home base from which to explore the western shore of the island and though the drive to some of the island's best beach destinations was over 35 minutes away, there were plenty of less notorious beaches to enjoy in this area for a shorter daily drive. Bottom line? Worldmark Kihei was a perfectly fine, clean, quiet place of lodging for 4 people for 8 nights.