I called and spoke to Don (Donald) up at the shop and he was so helpful!…read more They disbatched a tech to come address our water heater issues but the tech found nothing wrong even though I had to pay the service fee. About a week later I still wasn't convinced the tech got it right so I called Don back and he offered to come out (at no charge) to personally do an inspection. He came and found the problem after some testing and tried calling the water heater manufacturer to get a part that was under warranty. The company told him since we just bought the house and it changed ownership they no longer warrantied the water heater! Don didn't let that stop him - he went out to his truck and found a part that would work and changed it out. To this day we have more hot water than we've had since we lived here and I am SO HAPPY with Don's service, professionalism and his willingness to not quit until he had tried everything. Since then he has called a couple times just to check on everything to make sure it was still working well. THAT is what I call GREAT CUSTOMER SERVICE!!!

Not available in weekends and can't provide a time range for plumber. So, I have to take whole day…read moreoff of work to fix my plumbing issue?! Specifically left my work phone number so I could be notified when plumber was en route to come home. Number was lost and did not call. That is unprofessional. No service due to their mistake. Must deal with issue through weekend.

These guys are so great. Yes, sometimes it's a bit of a wait if it's non-emergency work, but the…read morestaff are so nice and helpful. Every time one of their guys have come to my house, they've been nothing but nice, and always taken the time to explain to me plainly about what's going on. Even the answering service was very nice to me! I've called them out for small issues before, but I went with them for replacing my water and sewer lines to my house. My house is 60 years old, and I'm pretty sure my lines are just as old. I was actually surprised they were the cheapest quote (one local company quoted me $200 more, while another it was $1,000 more!), and if it had been anyone else I would've been worried about the quality of the work. However, they performed the job in a timely manner that day, I had much better water pressure when I got off work, and they even contacted the city to let them know the sewer line under the street was about to go at any minute. Yeah, my neighbors owe me big time. Superior Services is fantastic and will be the only company I will call from now on for my home maintenance needs.

I moved into a house in August and the first time I go to turn on the heat it didn't work. The HVAC…read moresystem is over 20 years old and they told me it would be beneficial to go ahead and replace the whole unit me and my wife, we were devastated and then Donnie Told us about their company that gives out a grant to replace a whole AC system and he called us and gave us the best news and said we will be installing your system in three days and it's completely paid for. I dropped to my knees because I didn't know where I was gonna be able to get money from to be able to afford a whole new air-conditioning system so if you want a company that works for you and with you, this is the company I will choose for the rest of my life. We are forever indebted to Donnie and superior services.

Great customer service! The office staff are always friendly, schedule as soon as possible, and…read morekeep you informed about when the technicians will be at your residence. Thomas and Isaac came out today to service my septic tank. They did a great job explaining everything to me as it was my first time dealing with a septic tank cleaning or pumping as they call it (I am a big city woman). Never got sick of my questions and left me with knowledge about how to take care of my tank and how often it should be cleaned, etc. I was impressed with their knowledge, friendliness, and quickness. GREAT JOB 3D'S PLUMBING!!!!! THANK YOU!

Couldn't find obvious water leak in bathroom. Cut several…read moreunnecessary large holes in wall. Under sink, behind toilet, bathtub tile surround, inside closet & even in brick wall outside. Destroyed most of bath tile & bricks. Left with gapping holes all over bath & billed me some enormous amount for destroying my walls.

The owner and his son were absolutely great. They took their time, explained everything to us, and…read moregot out heater back up and running same day. Absolutely the best company I've dealt with in 20 years of owning and repairing multiple homes AC/heating units.

I am the owner of a 34 unit apartment building in San Angelo (New Bella Apartments). During the…read morepast 7 years I have owned the building, the Property Managers have used several different HVAC providers to repair our older HVAC units. Pat Neves, proprietor of 1st Choice Comfort Solutions, has been the only HVAC vendor "worth his salt" in both being able to understand the technology of the old HVAC units but also keep them running and making the necessary repairs. It has been my experience that other HVAC vendors would apply "band-aid approaches", probably because they did not have the expert technical knowledge that Pat Neves has. I can unequivocally state that Pat Neves/1st Choice Comfort Solutions has been a "life saver" here at New Bella Apartments at being able to maintain and repair our HVAC units and avoid our having to expend thousands of dollars on installing new systems. Aside from Pat Neves' technical knowledge, he is extremely reliable, appears when he says he is going to, and probably "under-charges" for his services. He is an "old fashioned", hard-working, congenial, true gentlemen, in addition to being an expert technician. I feel truly fortunate to have Pat Neves/1st Choice Comfort Solutions on the New Bella Apartments team of service vendors. Any recommendation I give 1st Choice Comfort Solutions would truly be an understatement of Pat Neves' expertise and willingness to put forth a bona fide effort to find the solution to any problem that he confronts.

Bliss remodeling is very reliable, hard working, and fair. Does a very good job and on time…read more I would recommend them to anyone.

Russell helped with many projects on my rental property repairs and did not overcharge me! He is…read moretrustworthy and professional. I highly recommend him as a dependable and efficient handyman.