Great service needed my septic tank pumped and a few portable restrooms with weekly maintenance…read morethey made it happen!

I need preface this review based on the fact that Top's was at the time the only septic service…read morethat had septic tank rentals and fresh water deliver in the San Angelo area. So I really had no choice of services. With that said, Top's is either over booked or poorly operated because between truck breakdowns and unanswered phones there was never a time in 3 1/2 months that our tank was either filled or overflowing. I expected better service when the owner shows up, but not so much. Trying to schedule a pump out was difficult with busy signals, full voice mailbox or no returned calls. Requested scheduled 14 day pump out, turned into 17 days after repeated calls. Then requested 7 day pump out, turned into 10 days with still no show. Mind you these delayed pump outs mean sewage overflowing onto the ground and waste water standing in sinks and showers. I have since found a new player in septic service in San Angelo which I'll review after a few weeks of service. Until then Top's you can pickup your septic tank it's empty and ready to go. The new guy pumped it out since you can't be bothered to.

I am the owner of a 34 unit apartment building in San Angelo (New Bella Apartments). During the…read morepast 7 years I have owned the building, the Property Managers have used several different HVAC providers to repair our older HVAC units. Pat Neves, proprietor of 1st Choice Comfort Solutions, has been the only HVAC vendor "worth his salt" in both being able to understand the technology of the old HVAC units but also keep them running and making the necessary repairs. It has been my experience that other HVAC vendors would apply "band-aid approaches", probably because they did not have the expert technical knowledge that Pat Neves has. I can unequivocally state that Pat Neves/1st Choice Comfort Solutions has been a "life saver" here at New Bella Apartments at being able to maintain and repair our HVAC units and avoid our having to expend thousands of dollars on installing new systems. Aside from Pat Neves' technical knowledge, he is extremely reliable, appears when he says he is going to, and probably "under-charges" for his services. He is an "old fashioned", hard-working, congenial, true gentlemen, in addition to being an expert technician. I feel truly fortunate to have Pat Neves/1st Choice Comfort Solutions on the New Bella Apartments team of service vendors. Any recommendation I give 1st Choice Comfort Solutions would truly be an understatement of Pat Neves' expertise and willingness to put forth a bona fide effort to find the solution to any problem that he confronts.

The owner and his son were absolutely great. They took their time, explained everything to us, and…read moregot out heater back up and running same day. Absolutely the best company I've dealt with in 20 years of owning and repairing multiple homes AC/heating units.

These guys have been a lifesaver when we had a bad leak and needed our outdoor faucet replaced. We…read morealso had them install a water softener system in our house and they did a good job but they told us on the day of installation that they recommend we reschedule (after I had already taken the day off). When they did come back they took 2 lunch breaks which was frustrating. They did a good job though.

Needed new water heater. Came on time installed quickly and neatly. Took care to make sure worked…read moreproperly before they left.

These guys are so great. Yes, sometimes it's a bit of a wait if it's non-emergency work, but the…read morestaff are so nice and helpful. Every time one of their guys have come to my house, they've been nothing but nice, and always taken the time to explain to me plainly about what's going on. Even the answering service was very nice to me! I've called them out for small issues before, but I went with them for replacing my water and sewer lines to my house. My house is 60 years old, and I'm pretty sure my lines are just as old. I was actually surprised they were the cheapest quote (one local company quoted me $200 more, while another it was $1,000 more!), and if it had been anyone else I would've been worried about the quality of the work. However, they performed the job in a timely manner that day, I had much better water pressure when I got off work, and they even contacted the city to let them know the sewer line under the street was about to go at any minute. Yeah, my neighbors owe me big time. Superior Services is fantastic and will be the only company I will call from now on for my home maintenance needs.

I moved into a house in August and the first time I go to turn on the heat it didn't work. The HVAC…read moresystem is over 20 years old and they told me it would be beneficial to go ahead and replace the whole unit me and my wife, we were devastated and then Donnie Told us about their company that gives out a grant to replace a whole AC system and he called us and gave us the best news and said we will be installing your system in three days and it's completely paid for. I dropped to my knees because I didn't know where I was gonna be able to get money from to be able to afford a whole new air-conditioning system so if you want a company that works for you and with you, this is the company I will choose for the rest of my life. We are forever indebted to Donnie and superior services.

Great customer service! The office staff are always friendly, schedule as soon as possible, and…read morekeep you informed about when the technicians will be at your residence. Thomas and Isaac came out today to service my septic tank. They did a great job explaining everything to me as it was my first time dealing with a septic tank cleaning or pumping as they call it (I am a big city woman). Never got sick of my questions and left me with knowledge about how to take care of my tank and how often it should be cleaned, etc. I was impressed with their knowledge, friendliness, and quickness. GREAT JOB 3D'S PLUMBING!!!!! THANK YOU!

Couldn't find obvious water leak in bathroom. Cut several…read moreunnecessary large holes in wall. Under sink, behind toilet, bathtub tile surround, inside closet & even in brick wall outside. Destroyed most of bath tile & bricks. Left with gapping holes all over bath & billed me some enormous amount for destroying my walls.

I had a clogged toilet and needed help fast. The response time was almost immediate, and the…read moreservice was excellent. The lady who answered the phone was outstanding. She kept me updated throughout the process, clearly communicated timeframes, and made sure I knew exactly what to expect. Great customer service from start to finish. Highly recommend! On behalf of StantonOptical, thank you.

Called them on a Sunday afternoon and they came promptly! Really like the way they send a photo of…read morethe technician ahead of time so you know who to expect. Phillip got my AC running again quickly and unstopped my drain hose also while he was here. I have a very low tolerance for heat and was starting to get nauseous before he got here. He is my hero of the day!

100% recommend!!! Whether it's your Home or Business, this…read moreis "The ONLY HVAC" company i'll personally do business with moving forward. They're sincerely (imo) the most honest i've dealt with and on top of that, they've fixed multiple errors from previous (local) HVAC companies. Errors that cost several hundred dollars. Errors that shouldn't have happened in the first place. I honestly believe i've found an honest company that's not trying to purposely empty your wallet. Thank you to everyone at Billy Black HVAC. From your service techs who really know their trade, to your friendly & kind receptionist. They were all very professional and a pleasure to do business with. Thanks again! Kindest regards, Randy S.

the unit installation was not a bad deal, but it's the service after the unit has been put in, that…read moreis horrific. Been trying to call Renee for the last 6 to 8 months because the unit never stops blowing ?? we need Renee to come back and fix what's going on or at least answer our calls! Ita just bad business if you ask me!

Rene did a wonderful job replacing our AC/heating unit. He and his worker were very friendly,…read morelistened to any concerns we had and put in the new unit very quickly. He went above and beyond by sending text even months later to check that things are still working properly and that we are satisfied. When we had icy weather recently he got in touch with us with instructions to make sure we knew what settings to make the unit work most efficient. So far our energy bill is lower, the unit is working well and we are very happy with our choice of Westex Air. We highly recommend him.