with no appointments we were in/out in 30 minutes including x-rays. I visited on 06/08 and again…read moreon 06/15 while my wife visited on 06/13. Front desk staff and internal (medical assistant and doctor) were all very pleasant and professional. For times when we are not able to get to our PCP, we will go to Excel Urgent Care.

Was billed for a physical that should have been free. Made sure several times that was case. Was…read moretold it was free several times but once my child was in high school they would no longer be free. Just received a bill for it 3 months later. Been on the phone with the billing dept. I was number 2 in line. I called at 445 and still currently on hold. They obviously arent gonna answer anymore calls. They also have my named severely misspelled. Atrocious.

Entered this place close to closing time. They were empty and everyone looked ready to go home…read more They called the physician in the back and she was kind enough to see me when I was feeling pretty bad. Glad I got to see her. It took no time until I was called in. With the pharmacy closing in 30 minutes and 18 minutes frrom this location, I was seen, tested for the flu and covid, given a prescription which was ready by the time I got to the pharmacy. Great experience and thank you.

From the owner: MetroDoc is a modern and reliable urgent care center located in the heart of urban areas. Our goal…read moreis to offer fast, convenient, and affordable healthcare services to our community. With extended hours, online appointment booking, and multiple locations, we make it easy for you to get the medical care you need, when you need it. Our team of highly skilled and compassionate medical professionals, combined with the latest technology, ensures that every patient receives the best possible care. Whether it's a minor injury or an unexpected illness, MetroDoc is here to help. Trust us to provide top-notch medical services for you and your loved ones.

I took my son here last week with a 103 fever. I showed up about 20 minutes before closing. Wasn't…read moremade to feel bad about that. We were checked in with high technology and seen almost immediately by the nurse, and about 5 minutes later by an amazing Doctor with a great bedside manner and personality. He gave my son meds right there to bring his fever down, and out the door we went. Had prescription filled at the Rite Aid across the street (because it was snowing and we couldn't get back through traffic to our own CVS) and got right home. I will be going there today for myself. I only wished they were open at 1am when I started this excruciating ear pain. Definitely do not hesitate when needing medical walk in facilities. Staff was great - from check in to check out!! A+ I'll update later after I go for myself. I went for my ear on Sunday. The wait was a bit longer because it was an hour and a half after they opened and it was busier. Still not a big deal. Saw another amazing Doctor. Dr. Jefferson was so personable, friendly, and she was down to earth. Made me feel important. I did have a double ear infection. She wrote me an RX, and again I had them send it across to Rite Aid (which is actually a Walgreens inside). Dr. Jefferson will not disappoint!!! Loved her. She even gave me some natural remedies to help with the ear pain. (Plus the antibiotic) Treatment didn't work, saw an ENT who prescribed a DECONGESTANT (since I can't hear) I am now scheduled for surgery for ear tubes. No improvement since my visit here, and no response to meds.

I called to check to see how things worked (because I had never been) and also gave too much info…read moreto the receptionist lol who didn't mind and was extremely helpful and kind. I didn't wait long at all and the bedside manner of Dr Evangelos and the nurse we phenomenal! He handled me with care and was ready to answer any and every question I had. I'm so thankful that when I needed to finally go see someone about this wound that it was with the people at this location.

Hear me out, I got something to say... my daughter got pink eye (theee worst) and I recalled this…read moreplace I found in passing. I showed up when they opened at noon and there was a few people already there. They were still efficient, responsive and sensitive to our needs. The doctors bed side manners were A1 and the professional staff was overall very helpful. They even called me a few days later to do a check in and inquire if I had any follow up questions!

I took my son to Kinder Pediatric Urgent Care on Monday for a sore throat. He was given steroids…read moreand cleared to return to school. On Tuesday, they called to say he actually tested positive for strep and needed to stay home Wednesday. By Thursday, he was still feverish and coughing, so I called to request a school excuse note. The receptionist refused, saying he was only eligible for one day. When I asked to speak with Dr. Ruby, I was told she wasn't there and they "couldn't tell me" when she would be available. I was placed on hold and had to repeat the entire story to another staff member, only to feel questioned over a simple school note request. It took 15 minutes for something that should have been a quick phone call. As someone who works in a medical office, I cannot imagine treating patients this way. If you want to avoid unnecessary aggravation, I would reconsider going here.

Excellent experience at this Urgent Care. Karen at the front desk was wonderful, Nurse Kerrin Kaya…read morewas extremely helpful and caring, and Dr. Lee was amazing. Everyone was professional, attentive, and readuring, especially during a stressful visit. I truly appreciated the excellent care and would highly recommend this Urgent Care.

Had a visit recently with my son at this urgent care and staff was just soooo wonderful. Easy check…read morein process, front staff was super helpful. My son saw Jill Scherb PA & Dr Lee for his follow up and they were awesome. Radiology was right next door to them where the tech Premila was just the sweetest and most helpful! Quick and easy process. Would most definitely come back.

Immaculately clean! That's what hits you as soon as you walk in. This urgent care is the cleanest,…read morehas the best customer service, and is organized. You walk in and smell and see clean... I can't get over it. No one like the doctors office but this one.... of its different. The front desk attendant was very nice and helpful towards all my questions. I was seen by Dr. I. She was amazing and had an amazing bedside manner. I will for sure be making this urgent care my go to.

WATCH YOUR BILLING don't pay until you go and talk to them!!!!!…read moreThey open 8 am and sometimes they open on time and sometimes they don't. I've been receiving an email / mail last few weeks of a bill that I owe from my last four visits funny thing is they say they will bill you before you leave which I have been billed every time I visit. I go in and review my billing with them and find out they DOUBLE charged me and another visit was $200 and they said they have to resubmit it to my insurance company again???? So my question is they are not reviewing their billing with any insurance company I would rather charge you!!! Be careful when you receive a bill from these folks They will bill you and hope you just pay without verifying with your insurance!!! 4 visits in a month and a half and they tried to charge me four times my bill because they didn't clear it with my insurance company!!!

my husband is a big baby when he is sick and Sue was so kind and patient with him , she went out of…read moreher way to make him feel comfortable throughput the testing and provided exemplary care. The office was full yet the staff was very kind and attentive throughout the visit.

Atrocious care. Doctor just prescribed me more of what I already had after I had already told her…read moreit wasn't effective and seemed impatient and unempathetic and frankly annoyed to even have to see me. There are no good urgent cares in the area, but this one is particularly bad. The office staff are ok and were more personable than the doctor, but ultimately I wasn't able to get my issue addressed effectively so the $150 I paid was a complete and utter waste. Within minutes of me being there they called the police on another patient who was reasonably frustrated with the service he was provided. The state of healthcare in the US is sorry in general and this place is perfectly emblematic of why. If nothing else, it was an interesting microcosm of America's dysfunctional healthcare system.

I made my appointment online, set it up for 1:30pm. I came in early, and followed the directions in…read morechecking in online. Although there was no one at the front desk to assist, I didn't need to do any further paperwork since I did it all via online. I was taken care after a 30 minute wait, and my consultation with the doctor was very quick and to the point. I was given my prescription, and left within 10 minutes in the patient room. I appreciated my doctor's help, she was helpful and answered all my questions and/or concerns. Would come back, BUT will heavily advise for an appointment if possible.

They refused to take anymore walkins one hour before closing , really unacceptable and…read moreinconsiderate behavior, I would not recommend this place. They also were not very understanding and helpful , these employees should be more accommodating and helpful when addressing patients.