My husband and I have both had fantastic experiences at Tucson ER & Hospital. I went this last…read moreFriday for severe knee pain. I'd been having issues but couldn't get into an ortho until June. The pain got worse after we'd been traveling. They suspected a blood clot, so they ran a lab test and had results in under an hour. Due to a high reading, they needed to do an ultrasound, and also decided to do an x-ray and MRI since I'd had problems for the past 5 months. All of these tests were done right there in under 4 hours. The wait was only for lab and radiology reports. Dr. Tarr was thorough, knowledgeable, and the kind of doctor you want to see. He visited with me 3 separate times about test results, answered all of my questions, and not once did I feel like he was in a hurry. He explained my knee issues and recommended a follow up with an ortho. A CD was provided in a folder with my MRI and xray info plus paper copies of the analysis for me to see. We had a similar experience 2 years ago with my husband's back issue. No waiting, helpful professionals, clean and quiet facility. (There's also a small, inpatient hospital but we haven't used that.) Another positive is that they offer outpatient services like MRI, x-ray, and blood tests. With a dr order, you could most likely schedule same or next day. You can also pay out of pocket for these and the prices seem very reasonable. Costs are published on their website. (Example, an MRI right now is $550.) I like that kind of transparency plus easy scheduling and minimal wait. The only negative is that since they are physician owned, they can't charge Medicare, Medicaid, Tricare, or AHCCSS due to a federal rule. But if you have private/commercial insurance, this is definitely the place to go! 100% recommend!

I've had to utilize Tucson ER & Hospital a few times over the last few months…read more Everybody here is friendly, compassionate, and proactive in addressing emergency needs. From the nurses to the doctors, they all care about people and being a safe and welcoming place to be treated. The wait to be seen and treated is quick. They want you feeling better as soon as possible. I 100% recommend this place.

Definitely the best hospital in Tucson. Excellent care with a plethora of caring staff and…read morefacilities to take care of your medical needs. Plenty of parking and don't forget to get your parking pass validated by the volunteers at the main entrance. Huge cafeteria with a smaller cafe on the second floor for speciality coffee. Navigating through the hospital care be overwhelming but just asking anyone to point you in the right direction and they are all to happy to help. Definitely a positive experience for me.

First time here, brought my aunt to the Emergency room. Who designed the parking lot? A blind man?…read moreMinimal ER parking and no one at valet at 6pm. It's a trauma center? What a joke. Been in ER for 6 hours and still no MD in sight. My family member has had colostomy for 10 yrs., with zero problems. This week she has diarrhea coming out of her rectum and none in her colostomy bag and has severe stabbing pain in anus, but here we sit in the waiting room. Did I mention she is 91? I told the RN the wheelchair's brakes don't work. His response was most of our chair's brakes don't work. God help the people that have to come to this place.

Our experience two days ago was not quite as stellar, for the first several hours, as on previous…read morevisits, but the hospital is undergoing some major reconstruction, apparently, so we made allowances for that. I went in because a cyst had ruptured behind my knee and I was unable to put weight on that leg. Various tests were done. Then, while we waited for reports, I passed out. We were seated in a hallway, and my husband tried to revive me. He couldn't leave me, for fear I would fall out of my chair. Thankfully, a nurse soon came up; she tried to revive me, and when I did not respond, she moved quickly to get me into a room. No heart attack, but an artery had flattened, and my BP was extremely low. Dr. Joshua Paree was there, and my husband was very impressed with him. He moved quickly, knew exactly what he needed to do and did it. I began to come around while they were working to stabilize me. I received the excellent care I have come to associate with TMC, and I am very grateful. So many nurses, but I remember names of only two: Jenny and Miguel. But all of them were so efficient and so kind.

TMC's customer service has been incredibly frustrating. I tried to schedule my second shingles…read morevaccine, only to discover that it can't be done through the MyChart app. The app instructs you to call, but the phone number listed there is incorrect, so we had to search online for the correct number. When we finally called, the recording said they were short-staffed and suggested sending a message through MyChart instead. We chose to stay on the line (because how do you schedule an appointment in an email), and after one full hour, we still hadn't moved up in the queue. Scheduling a simple vaccine shouldn't be this difficult. It's disappointing that accessing basic healthcare services requires this much time and effort. This experience has left me questioning the level of customer service and health care TMC provides.

Of course, if this place is the closest and you have a medical emergency or if you have a surgeon…read morewho is recommended to you who works here then go, but I would choose another hospital if you have the option. Not impressed with the lack of communication between the nursing staff and doctors. The nurses know what's going on, but don't communicate their observations to the doctors. I don't know if that's policy, but it should change. Everyone just reads the doctor's notes and doesn't seem to evaluate the patient and what else is going on. My mother went in for surgery on Tuesday. The nurse was unable to draw blood or insert the IVs due to my mother's small veins. The anesthesiologist inserted both IVs but missed a vein, causing complications following the surgery. My mother's arm was bruised (to be expected) and grossly swollen, oozing blood and fluid and developed blisters. Several nurses noticed this but never mentioned it to any of the doctors. One nurse even commented the IV wasn't in the vein and removed that IV. She was in the hospital 4 days. The day she was released we ended up going to urgent care because we thought her arm looked infected. The urgent care nurse practitioner suggested we go back to the hospital. We ended up going to the Marana satellite office because it was closer. That doctor said he thought she may have a blood clot, but said they did not have an ultrasound machine available on the weekends to look at it, and neither did the La Cholla hospital location. We called the surgeon's office to let them know what was happening. They said the La Cholla hospital did indeed have an ultrasound available, so we ended up going back there. After the ultrasound and waiting for 4 hours without ever being seen by a doctor or nurse to evaluate her arm Melanie came in to discharge us. I said, well, I guess she doesn't have a blood clot. She said, has no one been in here to talk to you, we said no, and asked her to look at my mother's arm. She diagnosed my mother with extravasation. She called a doctor who came in and said she'd evaluated my mother's arm and also, no clot. The doctor had never evaluated my mother's arm, maybe the results of the ultrasound, but had never actually looked at her arm. So that was a flat out lie So thank you Melanie. I do recommend Melanie in outpatient ER. She is amazing and needs to be recognized.

East side... Dr. Jules MANGLER (Manger), Urologist, totally…read moreBOTCHED my GLS surgery... caused me a ton of pain and stress... Guy is totally incompetent. The Eastside facility was a hot mess... phones didn't work, his nurses never returned a single of 6 calls... follow up, none. A disaster.

Excellent ER care- Quick response to your emergency. Excellent Physical Therapy Service- If…read moreyou have pain, see a PT at St. Jospeh's Hospital, Tucson

My first experience at Carondelet St. Joseph hospital on Wilmot rd Tucson Az. ( summer 2026)…read more The experience with the outpatient surgery center was most positive from the the phone call for information from Helen in waiting room upstairs ( lobby very cold dress accordingly ) , the medical aides , nurses , Dr. Hellbush anesthesiologist & assistant, Dr.Katie Artz surgeon highly qualified & recommended , & recovery team , thank you . A friend on westside of Tucson said that confidence was not experienced at the west Carondelet St. Mary's hospital but I didn't hear the details who , what , when, & why ,respectfully . That said it was very clean efficient , and parking was easy . A large parking tower is located to the south & north side of Carondelet Dr.to enter Surgery outpatient , turn immediately north of the parking structure on east side .

Medical care is just fine. However, they did not send a bill, but rather, I got an email from a…read morecompany I'd never heard of that wanted me to pay though them. Their information (you need to read it to be allowed to pay through them) was multiple pages and not simply understandible. When I tried to get on the web site (a different name) I got a message that said their server was down. It took a while to get a human on the phone, and at least another 20 minutes to finally be able to pay my bill. I would have paid it at the time of my procedure but the admitting clerk did not know how to handle that. The administrator needs to know what's going on there.

BEWARE!! My family and I had the unfortunate experience of…read moredealing with St. Mary's Hospital during my mother's week-long hospitalization. From the beginning, there were significant communication failures between the medical team and our family. My mother was critically ill and often unable to advocate for herself, making clear communication even more important. One interaction with "Dr.G" summarizes many of our concerns. After performing my mother's emergency surgery, he briefly updated my sister and me. The conversation felt rushed, he did not introduce himself to me, and he seemed unwilling to answer our questions. I left with more questions than answers. Following surgery, my mother experienced a reaction to the anesthetic gas. Although rare, this is a documented part of her medical history. Recovery nurses informed me she would likely remain intubated for 12-24 hours because of the reaction. When I later discussed this with "Dr. G", he insisted no one knew about her history. After I explained that the nurses had already informed me, the discussion became argumentative. Rather than addressing my concerns, he appeared to blame the nursing staff, became visibly frustrated, and rolled his eyes. Even more concerning, multiple providers seemed unfamiliar with my mother's most significant medical history. She underwent a highly specialized surgery for a rare disease about 20 years ago while in her 30s, yet several providers, including "Dr. G", repeatedly insisted the surgery had occurred when she was a child. It was alarming to feel like her medical records had either not been obtained or not been thoroughly reviewed. Because of our concerns, we met with Jayne, the hospital's patient advocate and risk manager. She assured us "Dr. G" would no longer be managing my mother's care aside from one final postoperative visit. However, over the next four days he continued entering my mother's room, arguing with her about her medical history, making negative comments about our family, and having a verbal disagreement with my brother, who is her medical power of attorney. We were also told he continued making changes to her treatment plan despite saying he was no longer directing her care. Over the weekend there was no apparent follow-through on the concerns we had raised. After my mother's hospitalization, I also left Jayne a voicemail and, five days later, I have still not received a return call. Another incident that deeply concerned us involved my mother's hydration. She had already been severely dehydrated from an intestinal obstruction. After being transferred from the ICU, her orders stated she could have nothing by mouth--not even ice chips. About 12 hours later, I discovered she was still receiving no IV fluids despite being unable to drink. When I asked the nurse, she said she was still waiting for the internist to update the treatment plan. My mother had effectively gone 12 hours without oral intake or IV hydration while waiting for clarification. I understand hospitals are busy and medicine is complex. However, patients and families deserve respectful communication, providers who are familiar with a patient's medical history, and coordinated care between physicians and nursing staff. Unfortunately, our experience at St. Mary's consistently fell far short of those expectations.

Out of control!! Blew my mind. You definitely get your money's worth. You won't leave here hungry.read more

I would definitely NOT recommend this facility. The level of care was marginal at best. My husband…read moredeveloped bed sores and pneumonia twice while staying there. He was rarely cleaned, and staff were supposed to clean his mouth before meals, but that was never done unless I did it myself. If I arrived later in the morning, his meal would often be left sitting in his room with no one helping feed him. Staff were also supposed to reposition him every two hours, but that never happened. There were many times I left in the evening and returned the next morning to find him in the exact same position. The response time to call buttons was unacceptable, often taking 20 to 30 minutes. One time, his feeding tube alarm went off for almost two hours before anyone responded. At night, staff would sometimes simply turn the feeding tube off so they would not have to monitor it. Overall, the neglect and lack of proper care were extremely upsetting and deeply disappointing. I would not trust this facility with the care of a loved one.

Unfortunately, this was not the hospital I would have chosen, but I was brought here after an…read moreaccident. The initial check-in was quick, and I was seen within the first 30 minutes. The doctor told me I would be given pain medication, but unfortunately, I got water and meal right before getting discharged. (5 hours later). I was also not given any water or food while waiting for my CT scan results, which took approximately three hours. I understand that sometimes patients need to wait for test results before eating, but the lack of communication and basic comfort during such a long wait was disappointing. The doctor who discharged me was unable to answer most of my questions and had to repeatedly consult with a supervisor. That did not give me much confidence in the discharge process. When the doctor asked if I had eaten, I was given a dry turkey sandwich and two Uncrustables. I would have appreciated a more substantial and healthier option, especially after such a long wait. They also gave me a narcotic that almost made me faint on the way out. On a positive note, my nurse, Anne, was wonderful, and the staff in the radiology department were amazing. They were kind, professional, and made a difficult experience a little easier. Overall, this hospital needs better coordination between departments, improved communication, and stronger physician coverage. The long wait times and lack of clear answers made an already stressful situation much more frustrating.

Worst hospital ever. My boyfriend was hospitalized and the experience was absolutely horrible…read more My bf has a very common name and there was another patient with the same name in his room. They took my bf to an operation room by mistake. HOW SCARY! Thankfully one of the doctors called him by his last name and that's when they realized they had a wrong patient. SMH Now I'm trying to make an appointment for him for some testing and they can't make it because the doctor put an order in for wrong thing and they can't make an appointment until that is corrected. It has been a few days already since I first called. I don't event want to give one star but nurses that took care of him during his stay were extremely kind and did their job well so they deserve the star. They definitely need more help though. It seemed very understaffed. Avoid if you can! Unfortunately, this was the closest ER for us.

My husband saw Dr Watanabe for a very bad head laceration. He had a great bedside manner and,…read moreaccording to our GP, he did a great job with the 8 stitches in my husbands forehead and brow area. We didn't have to wait long at all to get care and they all took good care of us. Thank you to the ER staff at Oro Valley Hospital.

As someone who works with seniors for the last 26 years, I am shocked at the incompetency of this…read morehospital. The doctor does not want to fill out discharge paperwork so your mother or father can go to the nice home or community that you chose for them. The case managers don't want to order durable medical equipment for your loved one. All the while yelling at everyone to get them out of the hospital. I've never had such a horrible experience with case managers. The daughter was extremely unhappy with the care, but I can only report what I experienced firsthand. This is not a hospital that cares about our seniors.

I was transported by ambulance to this facility while visiting in the area. The first part of my…read moretreatment was very good. quickly got CT scans and results. My injury was a serious fall. I hit my head hard, several cuts from hitting gravel on my hands and a horrible wound on my arm. All areas had dirt and pine needles imbedded. At first my nurses and other care takers were very kind. Then the shift changed. I had to ask for something to put on one of the wounds that was bleeding. The nurse asked, and her exact snarky reply was "well what do you want...a bandaid! My first nurse had wrapped gauze around a bleeding finger as a temporary fix until an antibacterial ointment could be applied. I had to ask snarky nurse if she was going to replace the gauze and add the ointment and she told me "no". "I have no idea what she (nurse #1) was doing and I'm not messing with it. My recommendation would be to only go there during day shift!

Not the best review... most recent visit was not what I'd expected…read more ER staff less than professional. Hearing a doctor saying loudly enough for me to hear him saying, "ok, Let's try not to kill anybody tonight" to the nursing staff... well that to me was very unprofessional. It was said loud enough that I could hear him from behind the closed doors of my treatment room. I understand the "humor"... but it still seemed inappropriate to me.