Reid's won from me before I even picked up my laptop & external drive. In fact, I haven't even…read moreturned it on yet. I trust that I don't need to just now. I entered the shop frazzled & angry at myself over an issue that I thought I SHOULD be able to resolve myself. Charlie was wonderful. She talked me off the ledge and assured me that if it could be fixed, Chris would get it done. Chris and I talked a few days later. He presented me with great options (that saved me thousands) and my laptop was ready when he opened the next morning. Beyond the fantastic service from the entire team and depth of knowledge that Chris posseses, what won me over was the warmth, respect, friendliness and deep trust I felt the moment I stepped through the door. It isn't easy to hand your personal, sensitive information to a stranger. But I knew I was in good hands. When I picked up my laptop, Chris was beaming with pride over a trophy he'd earned for his hardwork. He showed me some of his other work as well. In addition to his custom built computers, the websites he creates were truly top-notch. Mind blown. The quality is what you might expect from a mullt-million dollar comany. And it's not less exceptional for the smallest microbusiness. Never, ever go to a retal chain for computer repair. Or use some from free site builder. Nothing in life is free. But Reid's pricing is very competitive. See Chris & Chalie at REID'S! You will not be disappointed.

Chris is the best of the best when it comes to computer work. This guy is the Jedi of computers…read more Computers cower and submit when he walks by. Not only is he good at what he does he has a great personality and truly cares for his clients. Nestled on the corner of Gilmer and Market St in downtown Reidsville he isn't hard to find. Stop in and tell him Santa sent you.

I haven't had a need for computer repair in many years but when a scammer locked my computer…read morerecently and asked for cash I took it to Martinsville Electronics. For a very reasonable fee Jermaine got my computer unlocked, scanned and removed any bugs that had been planted by the perpetrators. All without losing ANY of my information! Very professional and did exactly what they said the would. They will certainly get my business in the future. Thanks!

This is the second time Jermaine came to our office to service our computers. We had an issue,…read morecalled his company, and he was here the next morning. Within an hour he had everything running smoothly. We will never call any other company for computer repairs. These guys know what they're doing! Service with a smile and very professional.

Very helpful response! They looked into my issue from my message and provided a detailed approach…read morefor free, and I will definitely go with them if I do need further assistance.

From the owner: All of our services are either performed on-site or we pick up the device, repair it at our shop,…read morethen return it at no extra charge. Please call or text us at 276-734-1733 as it is quicker than messaging. Thank you!

My computer screen was cracked and they fixed it within a matter of days. The owner was so kind and…read morecommunicative with me. She also fixed my computer at a lower price than I thought. 10/10 recommend, no problems with my computer since the repair

Great customer service had me up and running in no time. I would suggest them to anyone looking…read more for their computer up grades or repair

They are fast and have a reasonable price , They explain what was wrong and the best way to fix it…read morefor a good price

Top marks to these fellows! They are all bikers and are up and informed on anything you may need…read morewhether or not they make money on it. I ordered 90' degree valve stems on line when I had a to replace the rear tire. I had the rubber seal Blow OUT at about 65 mph. Once my heart restarted, I pulled the tire and got there at the end of the work day. they inspected, balanced and remounted the tire with a new first-class steel angled valve stem from their inventory for a very reasonable price. Top quality all around! They are the GO TO guys

HIGHLY RECOMMEND. They replaced the keyboard of my Dell Precision M4700 laptop computer, very…read morequickly (about 25 minutes, on and off), right then and there, and very inexpensively ($20.00 for the labor )! This happened a couple of weeks ago, so I know the repair was successful. I had bought the OEM replacement keyboard on eBay for $48 and had tried to install it myself. Couldn't get it to work. Didn't know that 15-pin ribbon connectors are very difficult to use for a mere non-techie productivity user like me. The YouTube videos made it look easy. NOT! So took it to Intrex. My wife has used them for all her PC needs over the years and recommended them highly. Turns out I had messed up the connector, so he CAREFULLY and EXPERTLY harvested the good circuit board with the connector on my old keyboard and replaced the circuit board I had damaged on the new keyboard. He then VERY CAREFULLY and EXPERTLY aligned the 15 pins of the connector with their mates and, after a couple of attempts, SUCCESS! (You would not believe how tiny the pins of the connectors are). I was so happy. Still am! So, I ask him what I owe him, and he says $22.73 or something like that. I stared at him and said, "You can charge me more." He replied, "Naw, it only took me 15 minutes." Amazing. I have decided to try to do all my PC-related equipment purchases and repairs with Intrex from now on. They sell (and build), systems and parts as well as repair them. The guy who was next in line--- without prompting-- enthusiastically raved about them. Only thing you might not like is, they don't smile a lot. No small talk or b.s. They're busy. That's fine with me--in fact, it's a good thing. I used to be around techies back in The Day-- was in the PC software industry for years. Some techies are charlatans, others are mediocre, and a few are talented rock stars like these guys, so I didn't mind a'tall. I don't need the upfront chit-chat and the love-- I get the love from the results. In that respect, these guys give a lot of love.

Did not use them but guy I spoke to was helpful which is way I didn't end up needing to leave my…read morecomputer.