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    Computer Works

    5.0 (2 reviews)
    Closed 8:00 am - 12:00 pm, 1:00 PM - 5:00 PM

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    HAILaGEEK - The owner, Tom Heard, providing network and PC repair services since 1997.

    HAILaGEEK

    (9 reviews)

    ANSWERED PRAYER/HIGHLY RECOMMENDED - In an effort to focus on good, I will refrain from describing…read morethe torture of IT with our former company. Tom is literally an answered prayer. If you need someone to solve your OneDrive issues - he does it with few words and all swift action. I can't even begin to explain the relief after years of frustrating experiences and band-aids. Tom even organized some wires without request - seems little, but is a HUGE gift. HIGHLY RECOMMENDED

    On 12/29/21 I employed Tom Heard from hailageek to enable my Brother printer to print from my…read morecomputer. In talking with Tom I asked him for quote and he gave me a price of $45.To give me a quote without first visiting my location indicated to me that Tom had supreme confidence in his abilities. Over the phone and in person Tom has an upbeat cheerful personality and he made me feel completely at ease. He arrived promptly on time in his hailageek van at 2:00 p.m. Upon sitting down and making a cursory examination he said he could fix the problem in 2 minutes but that he wanted to spend more time and give me a more extensive and complete printer connectivity. I sat beside him as he nimbly did the work - he obviously knew what he was doing. Tom is a founder/partner in HailAGeek which has 17 locations in the Houston area. It was altogether a pleasant experience and I highly recommend HailAGeek. I was impressed that HailAGeek/Tom heard would give me a specific quote over the phone. Other providers I contacted would only quote an hourly rate [ mostly a minimum of $95 ] without asking or going into the specifics of my problem.

    Systek Computing Technology

    Systek Computing Technology

    (6 reviews)

    I couldn't be happier with the service I received and they couldn't fix my problem LOL. My daughter…read morebroke my laptop G key and I ordered one from the internet... of course the wrong one LOL. After about twenty minutes of messing with this part they figure out I was the issue. But the were nice kind and professional and if I ever need actual work done, I would not hesitate to go to them.

    Extremely ridiculously pricey and will lie to you…read more I could not find the part I needed in town. Instead of waiting a couple of days for amazon, I just brought it to this place. Because I have been busy with work, family stuff, unscrupulous landlords, and moving and didn't want to bother jacking with it, and left it for them to install. Hey, two people I knew recommended the place, so I thought...why not? It was a pretty easy thing, I told them exactly what they needed to do. Pop the old power supply out, put the new power supply in...viola. The next day, I get a phone call saying, "Hey, we've done the thing. Buuuuttt, we are hearing some noise when your hard drive spins up. Do you want us to clone it and replace it?" i said no, that I'd do that myself if I wanted, that I had never heard any such noise anyway, so no. Hung up. Deal done. An hour later, ANOTHER person calls me and says, "So um...actually, we broke your hard drive by physically breaking the connector to the power supply. So, we're going to replace it for free." Riiiiiight. So what I am getting here is that: A) They broke my hard drive. B) They then LIED to me about my hard drive "making noise" in the hopes that I would take the bait and agree to buy a new one. C) They they realized that I would show up and find out it was broken, and had to offer to pay for it themselves. Not only all of that, but... They charged me a freaking ARM and a LEG for this work. Almost $300 for replacing a $70 part. Even auto mechanics are not this crooked. Sure, I did opt for the "rush" service after being told that their "two-day" service meant that my computer would be back to me in SIX days, but...yeah. But, at least I got a free hard drive out of the deal. (You better believe I demanded my old one back from these incredibly unscrupulous crooks.)

    Computer Works - itservices - Updated May 2026

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