Came in with a cracked computer screen & messed up sensor. Just needed a new screen. That started…read morein August. It only truly got fixed by February. They consistently took longer than estimated and it felt very unprofessional. They are kind people but I was constantly scared if he was gonna break my computer since the shop was so messy and reeked of smoke. It finally got fixed by February and I ended up getting it free but it still was a very frustrating process. Would recommend going somewhere more professional and a little more expensive.

Everyone was friendly and Marc fixed a wire problem with a micro LED light box belt part for a Star…read moreWars Darth Vader hot toy by soldering the wire onto the battery spring contact that broke. Marc went to work and had it fixed within 15 minutes. Highly recommend!!!

Anna has provided excellent services on both of my laptops. In both cases, the work was performed…read moreon time and at fair price. She was polite, professional, and walked me through as she completed the updates. Recommend her services.

He promised a one week repair on our laptop, but it ended up being a month. One excuse after…read moreanother. Would not return calls. Will never go back there.

Although Computer Works does not service personal computers, the gracious man who helped me gave me…read morea recommendation of where to take my laptop. He also worked out a glitch for me. I am beyond thankful. I feel this was above and beyond and would definitely recommend this company to businesses who want reliable and dependable and personal service.

My laptop was running slow. I got a message that Hard Drive C was almost full. I ran defrag and…read moreclean disk. It freed up some but not enough. I have three kids that know their way around a computer, one has an Advanced degree in Computer Science. He could not explain over the phone and he lives seven hours away, so I called Tim at Computer Works. Several years ago he had replaced a crashed hard drive and had saved all my documents, music and photos. No glitches. I brought in my laptop and described the issue. He said he should have it ready the next day. But then I asked if it was a good idea to update the Operating system from Win 7 to Win 10? Tim said not necessarily as he flipped it over. He pointed to a Windows 8 sticker. He asked this machine says it came with Win 7? Yep. I told him when I got it Win 8 was just out and was real unstable. My tech guy had recommended going retro to Win 7 until they worked the bugs out. Tim nodded and said yes, I remember that. Tim said he could use the Win 8 license to upgrade all the way to Win 10, no charge for the software. From there, my computer stayed with him all the next next week. He talked with Microsoft engineers and gurus. He spent a lot of time on it. He called to update after two days. He said he was having an issue PE getting it to accept an update, but if I did not need it, he had access to Microsoft's top guys working through it and would like to see if it could be resolved. Well, no success. The Gods at Microsoft said they had created something they could not figure out. Said it was a problem they rarely encountered. They advised that Tim leave it alone at Win 7 if it worked ok. So Tim called me to let me know I could pick it up. I came over right away. He explained in laymen's terms what he had done, who he talked to and spoke of it as a worthy opponent that had whopped him and its creator. I thought this is going to be expensive. But NO! Tim said my original issue with Hard Drive space was an easy fix. The issue with Windows 10 was a challenge and he got to speak to some guys that provided interesting dialogue and problem-solving that would help him in the future. Plus, they encouraged him to keep their contact information. He told me that was a fair exchange for his time, I owed him nothing! People, I was stunned. I thought I should give him a $20 to go out to eat or something, but my dad had always told me that if someone offered you "no charge", you accept it as a gift. To offer anything less than full reimbursement is an insult. I have had my own experience on the giving side and agree with his opinion. When I offer someone my services for free, I do it because it made me feel good. It is especially great to do something for someone and they have no idea who did it. Pay it forward! So I thanked Tim. With the virus thing an issue, I told him ordinarily I would offer a handshake as well. He smiled and said, me too, have a good day. Well Tim, I left there and decided to Pay it forward. I went home and sent flowers to a favorite aunt whose 50 year old son (and one of my favorite cousins) just had a kidney removed because it had cancer in it. I added a gift card for her to buy his family a BBQ dinner at their favorite place. She was so touched, as we he and his family. This aunt always looks after my mom, her older sister. She was due some appreciation. Thanks Tim for the great job on my computer, it works great. Thanks for trying to upgrade the operating system. Thanks for taking care of me and the free pass. Thanks for the spark that made me want to do something nice for someone else. I think there are several people that benefitted from your consideration. If you have an issue with your computer, your network, company software or network, give Tim a call. He has a lot of certificates on the wall that qualify him to be a trusted person with your valuable data or just your photo and music files. In addition he is a thoughtful person with a quick smile.

We have hired Avinext to set up a mesh WiFi network in our house. Jesse did a great job and…read moreexplained all features to us and I would not hesitate to call them again for our computer needs. All around a awesome company and Jesse is super knowledgeable and reliable.

Laptop suddenly stopped charging on the first day of class and was in a panic. Was recommended here…read moreand Avinext was extremely knowledgeable and helpful. They ran diagnostics and figured out the problem extremely quickly all while holding good conversation and literally showing and telling us everything they were doing and testing. Gave us a large number of solutions and reccomendations and I walked out same day with a fixed laptop. If you need to buy a laptop or have a random problem in the middle of a busy day this is the place you need to be. Shoutout to Cameron in service- 10/10

Great service and quick turnaround. Had one virus filled desktop and a laptop with broken screen…read moreand fried motherboard. Parts came pretty fast and the system was returned with 2 weeks. Awesome job with data recovery!!

Needed an emergency phone repair. Phone was dead. Just happened…read more Called up and asked if they could look at the phone and maybe fix today, since I was traveling tomorrow. He took the phone and performed a miracle. Phone is now working properly and even put in a bee battery and all at a great price. Easy to work with, caring and compassionate. Love them. You can trust them and have to use them.

Great service, for a low price. He was very kind and even offered some deals and free items like a…read morecoaster and screen protector at the end. Definitely my first choice if I need to get my phone fixed.

ANSWERED PRAYER/HIGHLY RECOMMENDED - In an effort to focus on good, I will refrain from describing…read morethe torture of IT with our former company. Tom is literally an answered prayer. If you need someone to solve your OneDrive issues - he does it with few words and all swift action. I can't even begin to explain the relief after years of frustrating experiences and band-aids. Tom even organized some wires without request - seems little, but is a HUGE gift. HIGHLY RECOMMENDED

On 12/29/21 I employed Tom Heard from hailageek to enable my Brother printer to print from my…read morecomputer. In talking with Tom I asked him for quote and he gave me a price of $45.To give me a quote without first visiting my location indicated to me that Tom had supreme confidence in his abilities. Over the phone and in person Tom has an upbeat cheerful personality and he made me feel completely at ease. He arrived promptly on time in his hailageek van at 2:00 p.m. Upon sitting down and making a cursory examination he said he could fix the problem in 2 minutes but that he wanted to spend more time and give me a more extensive and complete printer connectivity. I sat beside him as he nimbly did the work - he obviously knew what he was doing. Tom is a founder/partner in HailAGeek which has 17 locations in the Houston area. It was altogether a pleasant experience and I highly recommend HailAGeek. I was impressed that HailAGeek/Tom heard would give me a specific quote over the phone. Other providers I contacted would only quote an hourly rate [ mostly a minimum of $95 ] without asking or going into the specifics of my problem.

You can tell the owner has pride in his work and his business. What they do, they do well, and what…read morethey can't do, they refer honestly. I went to get my screen fixed. He helped me find out that I had apple care. I got the repair done in the Woodlands Apple Store, and then came straight back to have Sour Apple install a screen protector for me.

I dropped my phone and my screen stopped working. I came here and thankfully they had the screen…read morefor my phone. They also had a July sale during my transaction. Couple of weeks after the repair, my phone working completely fine, with no additional issues so far. A good repair shop

I couldn't be happier with the service I received and they couldn't fix my problem LOL. My daughter…read morebroke my laptop G key and I ordered one from the internet... of course the wrong one LOL. After about twenty minutes of messing with this part they figure out I was the issue. But the were nice kind and professional and if I ever need actual work done, I would not hesitate to go to them.

Extremely ridiculously pricey and will lie to you…read more I could not find the part I needed in town. Instead of waiting a couple of days for amazon, I just brought it to this place. Because I have been busy with work, family stuff, unscrupulous landlords, and moving and didn't want to bother jacking with it, and left it for them to install. Hey, two people I knew recommended the place, so I thought...why not? It was a pretty easy thing, I told them exactly what they needed to do. Pop the old power supply out, put the new power supply in...viola. The next day, I get a phone call saying, "Hey, we've done the thing. Buuuuttt, we are hearing some noise when your hard drive spins up. Do you want us to clone it and replace it?" i said no, that I'd do that myself if I wanted, that I had never heard any such noise anyway, so no. Hung up. Deal done. An hour later, ANOTHER person calls me and says, "So um...actually, we broke your hard drive by physically breaking the connector to the power supply. So, we're going to replace it for free." Riiiiiight. So what I am getting here is that: A) They broke my hard drive. B) They then LIED to me about my hard drive "making noise" in the hopes that I would take the bait and agree to buy a new one. C) They they realized that I would show up and find out it was broken, and had to offer to pay for it themselves. Not only all of that, but... They charged me a freaking ARM and a LEG for this work. Almost $300 for replacing a $70 part. Even auto mechanics are not this crooked. Sure, I did opt for the "rush" service after being told that their "two-day" service meant that my computer would be back to me in SIX days, but...yeah. But, at least I got a free hard drive out of the deal. (You better believe I demanded my old one back from these incredibly unscrupulous crooks.)