My laptop was running extremely slow. The response time increased 95% after they removed 14…read moreviruses that were not caught by Norton. They recommended a better anti-virus software that they are licensed to install. I found that they explained the issues and were very credible at a great price. I highly recommend this business and will be returning after Norton expires for the antivirus software they recommended at $45 per year.

I have done business with CB computer for the last four years…read more CB computer is very reliable and they will answer any questions you have. CB computer prices are very reasonable. CB computer also has a very good raiding. I give CB computer a 5* rating

My one and only experience with Digital Solutions will be my last. Their first attempt at repairing…read moremy laptop was a failure. Afterward, they promised to "make it right." They tried, but they failed again. My 64GB RAM laptop now has only 32GB of working RAM and years' worth of emails were overwritten. My bill: $810.49. I took a laptop to Digital Solutions on May 21, 2025, stating there was a hardware problem causing a "blue screen," and I needed them to repair the machine and to save my emails and files, if possible. I let them know the emails were very, very important to me, that I had backed up most of my files, but not my emails. The intake person (correctly) suggested it was likely a disc drive failure. It took Digital Solutions 15 days to return the laptop. The technician (who was NOT the intake person) had replaced a defective battery and saved my files and told me there were no other hardware issues. However, he failed to save my emails before he reinstalled the O/S, overwriting them. To make matters worse, he installed Windows 10 instead of Windows 11. I let him know how disappointed I was, and I left. It got worse. After three days the laptop failed because the bad hard drive crashed again. It turns out the technician hadn't realized the hard drive had gone bad. I returned with the laptop and was told they would "make it right." I already knew that could no longer happen, because the technician had overwritten my emails. However, I didn't think they would create additional problems the second time around. I was wrong. On July 3, 2025, they called to say my laptop was available, but they were unable to figure out how to get it working with 64GB of RAM, so it was returned to me with only 32GB of working RAM. When I objected, I was told by the manager, Nicole, that they had spent a lot of time and resources on my computer and "my boss would kill me" if they spent any more time working on my laptop. She's right about the time. They spent a lot of time because the technician didn't detect and replace the bad drive. All the extra hours they spent "making it right" resulted from their mistakes. Yet, Nicole acted as if she was doing me a huge favor by eating the costs that accrued from their mistakes. The bottom line: My emails are gone forever, the laptop is working with only half its RAM, yet it cost me about the same as what I just paid for a brand-new identical laptop. Lesson learned: keep your data backed up and when your computer needs repair, take it someplace other than Digital Solutions.

Love the work they do! Have used them multiple times in the last 10 years and was very satisfied…read morewith the work. Very personal and friendly and has been there to help at last minute and quick repairs! These guys know their stuff!

Fantastic experience, and very professional help. Had some vague tech needs and Ryan address and…read morefixed each one. Highly recommended tech professional to work with.

I'm beyond ecstatic right now! Ryan arrived promptly and got straight to work! He was fast,…read moreextremely professional and actually had no quarrel with my bf watching him assemble the entire pc! He saved me heartache from my bf purchasing $5000 of parts that neither he nor I knew how to assemble And he was affordable to boot!!! I will be using him for all of my IT/tech needs in the future! Thanks Ryan

I had an old Mac Book that I tried to get fixed in downtown Rochester but not a single business was…read moreable to take it in the day of. I was told I'd have to wait a few days before anyone could fix it. That's when I brought it into Speedy Techs and Mike was able to diagnose the problem right away and told me on the spot how much it would cost to fix. The prices are very competitive and I will definitely be going back in the future for anything computer or tech related.

From the owner: Computer Repair, Virus/Spyware Removal, Networking, Data Recovery, Upgradesread more

Have complete faith in the PC Doctors. Perry is excellent with computer problems and completely…read moretrustworthy. Never worry about my confidential information being compromised.

Worst experience ever!! They had my laptop for over a month and couldnt figure out why the screen…read morewouldnt turn on. They never called once to update me on the issue. I left at least 5 messages and never got a call back! Went to the store during business hours numerous times and the doors were locked! Finally this last time it was actually open , picked up my laptop and they lost the battery!! Didnt even offer to replace it! Avoid this place at all costs!!!

I'll leave a review of MY experience here which was a nightmare and a lesson into how to throw away…read more$175.00 for nothing more than making a mess of my computer situation. Throwing away money is one thing but to pay someone to do a lousy job is another and do little or nothing for me. That hurts. Pay to end up worse off than you started. Double whammy. I took my computer in one day. Complaining of a stop code I was getting on my computer. They said they would replace the corrupted windows, $95. Then I chose to have everything backed up, another $80. They had mine over a week for this simple project. I call on Friday and Valerie , who I think doesn't even know what she is doing there, said she was just backing up everything and would put them all in separate folders. She said in 2 hrs it had only backed up 2% and that it would take until the next day to complete. Seriously? 24 hrs to back up my computer? I don't think so if you know what you are doing like maybe a 5th grader knows how. Now she said it wouldn't be ready until Monday. Monday comes and they weren't even open. She also had the nerve to tell me that they had upgraded me to windows 10. What a joke. I already HAD windows 10. Guess Valerie has NO IDEA what she is doing. Tuesday I go in. Get my computer. Valerie shows me some pictures of someone else and says, ":Are these yours"? I said No. So my computer wasn't completely backed up. Basically I did that myself. After getting home some of those other person's pics were on my computer. So maybe MY PICS are on THEIR computer. Valerie put what backup she did all in one folder. I wouldn't ever want this girl to even wrap my burger at a fast food place let alone EVER touch my computer again. Not separated like she said she was doing. What she didn't back up I complained about and they took another day to put everything on a flash drive for ME TO BACK UP after paying them to do it. So I did most of the job I paid them $80 to do. What's wrong with this picture? This is when it becomes a ripoff. They also still had my stuff on their computer since I was now informed Kevin keeps everything from customers computers as he said, for the customers for 30 days". Seriously? I don't want someone working on my computer and backing up my personal pictures and info where they have access to it any time. That is scary. What gives them that right? NOTHING!!!!! Valerie showed me a folder that had 1077 pics in it that she hadn't backed up after I had insisted she look and found the pics. That wasn't backed up. I had to have her find them. Then they weren't even on the flash drive they gave me or my computer. 1077 photos lost. Also some videos lost. Giving me a flash drive with SOME of my stuff on it is not THEM backing up my things. It's a pathetic job of charging me and giving me a flash drive and calling it that they backed up. What a joke. The ONLY thing she backed up was my music. Kevin says to come back in and he would look at it since I am STILL getting the original windows message. Like I really want to let them touch my computer again. I will take my computer now again somewhere else and have them look at it. Also you can't get back what is lost. So they did nothing more than make a mess of things and make me pay $175.00 of well earned, on a fixed income. I felt they could also have take a snap shot of my desk top too, so I know all the programs I had to reinstall. Since they didn't do that it took me a week to figure out all I had so I could reinstall them. What a mess. I was worse off than when I started and a lot broker. Bringing it here and letting this girl Valerie mess with my computer was a disaster. Talk about being ripped off. Hard lesson learned and will NEVER be back. They backed up NO pictures. Thank God I had a lot on my external hard drive so why did I make this mistake? Had I known what was going to be done and not be done I would NEVER have brought it here. Live and learn.....AGAIN!!!!!!!!!!

Let me preface this review by saying that I gave this establishment a 1 only because I can't…read morefigure out how to not even give a . I will also state that I know this is a first world problem and that it has to do with my drone (which at the end of the day is a toy). In early August 2025 my drone had a crash. There were some repairs that were going to need to be done and right before I shipped my drone to Florida for a repair I came across MXT in Westland. Very excited that I wouldn't have to send it out of state, I dropped the drone off. I paid initially for an assessment and was assured this fix would be no big deal and they should only need it for at max two weeks. I of course was very relieved thinking I'd have plenty of time this fall to fly it. Let me just say, I just received it through the mail yesterday, more than two months after I initially dropped it off. Two weeks and two months are two totally different amounts of time. If I would have been told two months from the start it would have been a totally different story. I was patient for the first couple weeks and gave the benefit of the doubt in every excuse/reason before I started inquiring for the status after not hearing anything. Once I started making contact to try and get updates, I was told they had just received the new shell and that they had been sent the wrong one. I was given excuse after excuse and reason after reason why it hadn't been completed yet. After being assured it was complete and being packaged for sending out, it was then that they realized a landing gear was partially broke. I was called and asked if I wanted that to be fixed. I reiterated at this point that I want the drone repaired and as close to brand new as they could get it. I was assured that wouldn't be a problem and should just be a couple extra days. Couple days go by and no word. I call and find out the guy who fixes the drones was gone out of town and when he gets back he will be fixing it. Another week or so goes by and supposedly that had been fixed now and the only issue was when it was getting packed up for shipping (mind you I never even gave them my address because I was going to be picking it up) they found another cracked area at the base of one of the arms. Again I was asked if I wanted that fixed or just leave it to which of course I reiterated again I want everything fixed. They were going to do that and then it would be sent. I proceeded to contact this business probably 8-10 more times with verbal phone contact to have been told it was shipped and I would be receiving the tracking info. Only problem, I never gave them my address like I said because I was going to be picking it up. Oddly enough if you can believe this, one of the times I called to ask again for the tracking info I was told it got returned because of insufficient address details. You think? That's because they didn't have a clue what my address was because they had never asked me for it. I think after as many attempts as I had made (after not having my drone for two months) to find out what was going on with my drone, the owner finally shipped it USPS and sent me a tracking receipt. Of course I was excited by this point knowing that I had been told that everything had been repaired and was as close to brand new as they could make it. I received the drone and opened it up to basically find that 1.) the landing gear never got replaced and 2.) the cracked piece by the arm that had been discovered and was going to be fixed never got fixed. I attempted to call MXT and to as kindly as I could figure out what was going on in the midst of my major disappointment. The fact that it never got fixed wasn't the owners fault, he "thought" the work got done. I let him know that wasn't acceptable and he continued to push the blame on "the drone repair guy." If you own a business and you are the one who accepts an item for repair and you have your business' name on it, you better hold your people that you farm these jobs out to accountable and should inspect every job to ensure it's completion and operation before it goes back to the owner. I'm no fool and wasn't born yesterday. I know the reason why they wanted to ship it to me was so I wasn't standing in their "store" when I discovered that after more than two months the drone was not repaired. If I would have driven down to Westland to pick this up to then figure out that I was being lied to all along the way, I would have been even more disappointed, so thank you for sparing me that experience. I probably should have trusted my gut from the moment I pulled into the parking lot of this establishment. I should have never let this go on for more than two months only two still now be left with a drone that isn't repaired. No one enjoys being dragged through the mud or put through the wringer. I didn't need to be lied to and didn't need this level of dishonesty and then to have been hung up on twice when I called to voice my frustratio

Great service and great price. Very knowledgeable and fixed my Samsung s23 ultra charging port…read morewithin a few hours. Highly recommend

Brought my desktop in for a simple(but not so simple for me) install. When I first called, the…read moreperson who answered told me where exactly to look online for my issue. He tried helping me educate myself for no cost, but I gave up. Brought my PC to this team and they knew exactly what I wanted/needed service was quick. The PC was even cleaned after their service. 10/10 for communication. Service. Performance quality. All at a VERY reasonable cost.

this place is excellent! my data was hacked! cory was…read moreamazing! he helped reset and clear all items from my iphone! he was patient , kind and professional!! waaayyyy better than the phone store... and quick too and cheaper than best buy! i definitely recommend this place ! ... and my new bff cory