We had 2 new computers and we called "Nerds to go" to set up our computers and transfer all the…read moredata. Although I have done this on my own in the past, I never felt it was done correctly. In addition, I'm on the senior side of the age bracket. Brian showed up 2 days after we called, a day before the snow storm and set to work. In 2 hours, he had set the computers up and transferred all data. My computer has all the data in the same format for me to easily follow it. Because we are now using Windows 11, there are some new icons and information that I might need help, I will probably call and ask him to come back for a training session. I am very satisfied with the quick response for service and the work that Brian did for me. I would recommend Nerds to Go to anyone.

I had Nerds to Go come to my home to help with several compute problems. He was very helpful in…read moreresolving them. He recommended that I replace my backup drive with a solid state drive. He said to call if we had any follow up questions. I ordered the backup drive that night and got it the next day. Unfortunately, my Mac would not recognize the drive for backup. I called Steve and he said he would have to see the computer. I could bring it in but he had other appointments and someone else in the office would look at it. Upon arrival I was told I had the option of scheduling an appointment for later in the day at $200/hr or leaving my computer for a couple of days for $100/hr. Not the kind of followup service I expected.

I'd give 10 stars if I could!…read more Will and his team of MACgicians S-A-V-E-D me! I've always been a PC user and recently decided to join this century and purchased a MacBook Air (which I LOOOOOVE, incidentally). I had it just about three weeks before it had a major accident...a rendered unusable sort of accident that I can hardly speak of without getting mad all over again. I thought it was not salvageable. I ran to the Apple Store in tears asking for guidance, and oh how they steered me wrong. They recommended a place called Kroll Ontrak way down I66. I drove out there with my machine and left it with them for three days to "analyze it," for which they charged me $65. They called me back once it had been brought back from "the clean room," whatever that is, and told me that they had taken the liberty of beginning the downloading process. I thought that was all really considerate until they gave me the quote for this service. And I choked on it. It wasn't much really; they only wanted my mercedes and my first born child. And there was no room for negotiation. None. So I took back my computer, paid them for their so called analysis, and was on my merry way. I turned to Yelp and found MACS in Alexandria---what a stroke of luck that turned out to be! I called and spoke to Will (the owner). I told him about the fate that had befallen my beloved MacBook Air and his response was, "no problem, bring it in." He was able to salvage everything: years and years worth of files, some new software I had purchased and coincidentally lost the disks for, all my emails, bookmarks and photos! On top of all that, he was able to then file it all away properly on my new MacBook Air. There were no "clean rooms" and there weren't any sort of mysterious processes like Kroll Ontrak had described to me. The best part was that he didn't want my car or my kid, just $125. SO, so reasonable. Later that day I had logged in to my new computer and remembered a question I had meant to ask him about something else unrelated. I called and he offered to fix it for me by logging into my computer remotely using TeamViewer (my old company used to use that software so I was comfortable with this--I know how it works). Talk about customer service! It wasn't even related to the original problem, it was just a question about a functionality on my computer. He just whizzed right around on it and fixed it with no effort. He also pointed out a great mac tutorial site to me so I could learn how to use my computer more effectively. SO NICE! I will not hesitate to use Mid Atlantic Computer Solutions again in the future. They are GREAT!!!

I'm usually very apprehensive about taking my computer in for repairs b/c I don't know enough to…read moretell when they're being honest. This was NOT the case here. Will responded promptly to my online inquiry and laid everything out clearly for me so that I knew what I was expecting. Best, there were no surprises at the end. This was a great transaction and exactly what I want from this type of business: straight forward and no BS.

We asked Dmitry to fix a ten year old MacBook that stopped powering on, and he diagnosed, repaired,…read moreand replaced the SSD in about a week. The computer works great now, and the repair cost a lot less than a new computer (which would have been a waste given that we don't use it heavily). We couldn't be happier with Demitry's service. Highly recommend.

I dropped my computer off at the Astra owner's apartment. It was repaired promptly after the…read moreproblem was diagnosed and a part was delivered. The computer works; it is great. Astra delivered the computer to me in D.C. at my office. A company with a great attitude and effort.

I am a complete computer idiot! Jose has been a life saver and the most honest, dependable and…read morefast working 'geek' I have ever had the pleasure to deal with! He does things via remote on my desktop so fast, and he charges so low that I feel so guilty that he charges too low for his expertise -- due to the fact he is so fast at what he does , hence being so knowledgeable, and he has a kind heart to help others. I highly recommend him and have to my contact list -- he is truly a great person to have doing things you cannot & the convenience of it all being done online is especially appealing! A friend of mine had someone come to her home and he took her laptop & she had to wait a ridiculous amount of time to get it back DUE TO HIS PERSONAL FAMILY PROBLEMS!! Jose is the best, you will be more than happy to deal with him and I dearly appreciate him!!

From the owner: Ledesma Technologies is dedicated to providing superb computer repair service while ensuring…read morecustomer satisfaction at an extremely affordable price 24 hours a day, 7 days a week. Most computer problems can be solved within a 24-48 period. We specialize in Small Office/Home Office computer problems with three convenient support options: * On-site support * Pick-up support * Remote Desktop support Computer Services offered: * Service both Windows & MAC platforms * PC Tune-up/Optimization * Data Recovery * Wireless Network Setup & Hardening (block unauthorized users) * Computer Purchase Consulting * Malware Removal /Antivirus Optimizaton * Operating System optimization * Third party software installation * Data backup * System recovery (blue screen of death)

Patrick is swift, efficient, and expert. He arrived on time and quickly solved a variety of…read moreproblems with two machines and installed better software. He will be our go-to guy for all future needs.

Nothing short of fantastic. Professional, supportive, knowledgeable and a nice guy. Quick and…read moreresponsive. Patrick seems to know an infinite amount about hardware and software to enable addressing all issues. I can't recommend him enough!

I use TK's IT Helpers for my small business - he is very professional always on time very knowledge…read moreable and quick to respond I always get same day or next day service. He sets up our computers, keeps the updated, helps with networking issues, bugs and all kinds of stuff. His prices are good and I would highly recommend his services! He does a great job!!!