My laptop was stuck on the boot screen this morning and I did as much trouble shooting as possible on my own before reaching out to Computer Guy. I gave him all the details of my troubleshooting and he walked me through a few of the possibilities, ultimately deciding that I had already performed most of the troubleshooting steps that he would have done himself. He could have charged me to bring in the laptop for diagnostics, but instead he told me there wasn't much, if anything, that he could do based on the information I provided. I really appreciate that he took the time to speak with me, gave me a straight answer, and didn't try to nickel and dime me. If I have any computer issues in the future, this will be my first call. read more

Computer Guy reached out to me and provided me with quality service. He valued my time and provided me with a troubleshooting solution for my custom built computer. Definitely recommend reaching out to him if you need help or some guidance with your computer related issues. read more

I reached out to Guy by mistake -- he's actually outside my geographical area and I wanted to have a house call to install a printer-- but I'm still so glad I did call him! He still made time to help me, and I really appreciated how clearly he explained my options. I was trying to select a compatible printer for my new Mac Mini, and his advice was spot-on. Guy was knowledgeable, professional, and generous with his time. I only wish he were closer. read more

I was experiencing several problems with my laptop: it had slowed down quite a bit, websites I was using would stop responding and a couple of search engines had appeared in my task bar and kept trying to take over my searches. I contacted Guy and I'm so glad I did. He asked me a few questions over the phone and we set up a time for him to come pick up my computer. He was on time and very friendly and personable. He spent a few minutes with me looking at my issues, then took the computer with him and kept it while I was out of town for a few days. When I returned I received a message from him saying my computer was done and we set up an appointment for drop-off. Again, he was on time and explained to me how he fixed the things my laptop was doing that were driving me crazy. His fee was reasonable. Guy made the whole process easy for me - my laptop is running so much better now. I'm just sorry I didn't call him sooner. I highly recommend The Computer Guy to anyone who needs help with their laptops or computers. read more

Great experience. Would recommend 100%. My hard drive on my laptop died. Guy picked it up and replaced it and had me back up and running in a couple days. Thanks! read more

Guy was amazing. Incredibly knowledgeable and helpful. he recovered my hard drive off a severely damaged Samsung. i can't recommend him enough. read more

Guy is the best. This review is long overdue. He was instrumental in helping me upgrade my office computers without having to purchase new ones. He makes house calls which makes it incredibly convenient. His turnaround time was quick and he helped set everything back up including connecting the printers. He recently answered my text on a Sunday afternoon with questions about a gaming PC for my son. I highly recommend him and will use him for all my home and business computer needs. read more

No matter what computer hell you find yourself in, Computer Guy will save your befuddled soul. He is quick-draw smart and can solve anything from the inscrutable to the mind-bending. What more could you ask for? How about funny, fair and a total pleasure? Thanks for everything, pal. read more

Found the Computer Guy on Yelp and sure am happy I did. My teenage son had a computer with performance issues and Guy was Super helpful and courteous. Originally we thought we would have to replace components but Guy was able to fix quickly. I now know who I'm calling in the future for computer needs and will definitely recommend to friends and family. Thank you Guy!!! -Chris and Cole read more

Great service, great guy! Helped turn a limited laptop into a functioning tool again. Magic! Will use again, and again.

I phoned Computer Guy due to issue with my laptop. He was very knowledgeable and honest. He reaffirmed the issues with Microsoft updates, gave me suggestions to try to fix some issues and informed me if I were to have him fix it, it would be more cost effective to replace the computer, and still spent almost 20 mins on the call answering a multitude of questions, which I greatly appreciated. Helped to make an informed decision. Highly recommend the Computer Guy. read more

If you have computer issues, you really need to call Guy Quinn, "The Computer Guy ". He was amazing! I have an old Dell laptop which took almost an hour to wake up and start to function. Then, it would be agonizingly slow to do any function. Guy picked up the beast and put in a state of the art hard drive, replacing the old one. When he returned the Dell in a day, it was so fast, it made me dizzy! I asked if there was a way to slow it down a tad because my brain was tuned to the old sluggish computer! His price was a fraction of what a new computer would cost and I'm familiar with its operation. Additional, Guy is a truly nice person who lives locally in Santa Clarita. Thank you Guy! read more

QI couldn't be more pleased with the quality of the work Guy did for me. I am almost computer illiterate yet he was patient and transferred my saved data and programs to a new computer. He made sure I could use my base programs and could maneuver between them. Guy has the patience of a saint. He is courteous, friendly, and respectful. His fees are well worth what charged me. read more

My Laptop stopped working on a weekend and Guy was available to review the issues I was having and help determine a course of action to take. He was very responsive and was able to come by and pick up the laptop within hours. He was able to quickly determine the issue and the option was to replace the hard drive. I felt he was honest in his guidance to replace the drive vs a new computer entirely. He saved us money and time in my opinion. He completed the fix and delivered the computer back to our house and spent time helping to set it up and restore it for us. I would highly recommend Guy for great service and value. Thanks again Guy! read more

Yes, yes, yes!!!!! Guy is the man!!!! We were having some issues with our fiber internet and AT&T said that getting a new router would be a quick fix. Got the router and looked online for a DIY fix and got super intimidated and turned to Yelp. Computer Guy came up and had excellent reviews so I reached out and got a super fast response saying we needed to do a phone consult first. Let's just skip to the facts: Guy is incredibly responsive, kind, and makes your issue seem so normal for the computer illiterate person, Guy answers the phone, is easy to talk to, and has excellent suggestions to solve problems, Guy is friendly, punctual, and has excellent streaming suggestions- Goliath is awesome, just started watching it and I'm already hooked, Guy works quickly and solved our internet issues and set up our mesh wifi (which already is working better than our previous setup). Thank you so much, Guy, for being there for us and setting our internet up for success! If we have any more issues, we're definitely reaching out to you first! read more

Honest personal service - way better than the box store - Guy is thorough and will give you an honest assessment and quality repair at fair price read more

The Computer Guy was amazing!! He came and picked up my very old laptop that was not logging on and worked for a week trying to save what he could. He was able to rescue some of my data from the hard drive so I can put in my new laptop in a few weeks. Very knowledgeable about all things having to do with your computers! And nice to talk to as well!! I highly recommend his services! read more

The Computer Guy was great in helping me with my issue over the phone. I'll be sure to call him again if I have more of a serious issue!

Just got my new computer installed!!! Guy is very friendly and a pleasure to work with. The installation was painless, especially for someone as "un-tech savvy" as I am. He stayed after installation to make sure I could sign in to all my accounts such as Facebook, Gmail and my bank to make sure there were no problems. I recommend him highly and now have a computer tech person actually in my rolodex because I will definitely use him again. read more

Guy responded quickly, communicated clearly, and even provided a pick up and drop off service. Two laptops repaired in a very timely fashion. Price provided upfront. read more

I had a huge problem where my old MacBook Air stopped booting up after I had attempted to update the OS. I had been using this computer to store many years of family photos along with important receipts and documents, and suddenly lost complete access to them. I thought about calling Apple to see if I could get some help to fix it, but I didn't feel I would get a good level of service given their service desk is always so busy. So I turned to Yelp and found The Computer Guy. Guy picked up my call immediately and listened to the issue I was running into. He was friendly, easy to talk to, professional, and highly knowledgeable. He then quoted me a competitive rate and picked up my computer that same day. Over the next few days, Guy sent me regular updates along with calls to share his progress and plan of action (along with a plan 'B' and plan 'C' in case something didn't work). In my case, plans 'A' through 'D' didn't work, but he did plan 'E' and he got my computer fixed. He installed the latest OS and got access back to my important photos and documents. I am very happy to have found The Computer Guy and appreciated his unrelenting effort to find a way to fix my computer. This along with the transparency and high level of service he showed during the repair process. I highly recommend The Computer Guy to anybody looking for a professional and friendly computer repair specialist. read more

Guy did an amazing job. Apple told me they couldn't do the job and looked around guy was fast and friendly. He does amazing work and would recommend you go to Guy for any of your computer needs. Thanks Guy! I'll be back read more

Look no further. If you are looking for someone to repair your computer, this is the man for you. My laptop crashed and I needed it analyzed asap. Guy had excellent reviews and was local, so I gave him a call. His response was immediate. He took the time to listen to my computer problem and gave me several choices plus quotes for each. THERE WAS NO PRESSURE. I decided to have Guy repair my laptop. He got me up and running right away. His price was on point. Old school service and available to his customers. read more

I'm very, very happy with Guy's service. Computer is running great and he was very personable. A pleasure to work with.

Great experience! Very prompt in responding and set me up with an appointment the same day. Very nice, professional, and knowledgeable.

List Files When I called the Computer Guy left a message and he got back to me with in 15 minutes.I called him about some files that did not transfer to my new computer. Feeling frustrated he took my old hard drive and found the files. He spent a few days working on it and was in contact with me to let me know about the progress. He did recover the files I needed off my 2013 iMac came to my house and helped me with installing on my new computer. His price was very reasonable. Especially since he came to the house I called around for prices with other companies. Just to come to the house was over 150 and not sure if they could fix it. I would definitely recommend Guy very friendly and knowledgeable. read more

This is who you want working on your computer needs! Guy assisted me with top notch service and professionalism. My computer was having many issues which caused it to perform extremely poorly. Guy took the time to discuss my concerns over the phone and listed the options i had for repair. I ended up leaving my pc with him for a couple days and boom, the work was complete and my computer is now working faster and more efficiently than ever. I also thought the pricing was reasonable. Overall, I am extremely happy with the results and will definitely contact guy for any future assistance if I need it again. Very nice guy too! 10/10 Thanks Guy! read more

What an excellent experience. I highly recommend Guy at Computer Guy. Highly knowledgeable and helpful. We called to get an estimate on and he walked us through the a trouble shooting process. He easily could have told us to come in and charge us for a diagnosis but helped us to help ourselves. Thank you for your honesty and great service. read more

Our son found The Computer Guy online and we are so glad he did! Guy helped us find our new Mac and he got everything set up and all of our data transferred. We are very happy customers! Thank you! read more

Very helpful, informative and straightforward. He will help you out and give you a free consultation.

Working with Guy was a great experience. Transitioning to a new computer and printer on my own went really wrong. Guy recovered and restored all my files and has my system working as it should. I really appreciated his patience in explaining what he was doing and teaching me features of my apps and computer.I didn't know. He was also attentive to keeping appointments and giving progress reports which is a rare virtue in business today. You won't go wrong using Guy. read more

We needed a computer guy and found the computer Guy. He is very knowledgeable, personable and listened to our concerns. He replied immediately to our questions and had a solution to our issue. The computer guy picked up our computer at home which is something I would not usually do without knowing the person. I'm in law enforcement and try being very cautious in situations. After meeting with the computer guy. I felt very comfortable, no red flags here. The compute guy is honest and trustworthy which is the most import quality for me besides doing and outstanding job. We have found our go to person for our computer needs. Thank You for a job well done. read more

Guy is one of kind. I can't speak highly enough of his service. He spent many hours with me over the phone, patiently answering questions and helping me decide the best computer for my needs. During installation, he makes sure everything is in order and I understand how to use my computer more efficiently. I learned so much from him! He provides the type of service we used to get 40-50 years ago, caring, individualized and thorough. Thank you Guy! read more

So glad we found Guy! My daughter was having an issue with her gaming computer and we really needed someone to talk it through. Not only was Guy able to basically diagnose the problem over the phone, he was super quick in scheduling a drop-off and even quicker in getting it back to us in ship-shape. We will definitely be calling Guy the next time we need help. Thank you! read more

You know when you feel like something is too good to be true... Well Guy is the real deal! I am not computer savvy. I know just enough to be dangerous. But when I made a bad purchase and wasn't sure how to fix it, I called a computer Guy! He was knowledgeable and patient and made great recommendations in laymen's terms. No feeling self conscious or unintelligent. He educated me and gave me the tools to make a better choice to fit my budget! Thank you so much Guy for your help! read more

Got a used laptop from my mother. Not old, not brand new but I knew she prob had a virus or two and it needed cleaning up. Called Guy (4/30/24) to format, load OS and upgrade RAM. Price was reasonable, he showed up when he said, did what he said he'd do and ended up adding more RAM than promised with no extra charge. Very pleasant and great work. read more

Guy solved the primary printer problem and then showed me how to get some photos from IPhone to a file on the PC. Very knowledgeable, very nice to talk to and price was very fair for the work done. Would highly recommend. read more

Very nice professional experience. Service was fast, and Guy did a great job removing malware from my infected desktop computer. He gave really good advice on best practices moving forward. He was a super nice guy to do business with. Price was very reasonable. Highly recommend. read more

My wife called with a problem with her keyboard. Non functioning keys were making her life miserable on a very well aged HP laptop that had been in another shop over the years that had suddenly closed down. One call and within just a few hours an appointment was set and we were well on way to a resolution. I can honestly say in all my years of reviewing services and companies I have never encountered the quality, kindness and thorough expertise offered by this company. Work was done as requested, with provided detail on exactly what to expect with regard to possible outcomes (remember this laptop could be ready for the Smithsonian). Options for replacement were suggested without hesitation, even before work was attempted and any profit guaranteed!! I love great service that provides integrity and that makes you want to call back next time. YES CALL WITH PROBLEMS with your computer and call no one else. read more

Guy is so unbelievably helpful, I was blown away from his knowledge on our very first phone call. Not only did he help me resolve my computer virus on my personal laptop, he offered such valuable knowledge in encouraging me to get a brand new computer for work, when he could have easily fixed my current work laptop as a second job. This is a stand up guy and fantastic at his job. So happy I found him! Highly recommend!!! read more