We built a new home and installed a network with four access points that I installed. I needed a…read morelittle help at the end working out the IP addresses back to the 24-port switch. I called PCD Cyber at 2:00 PM, they had a tech at my home by 4:00 PM. Braden had the system up and running in less than ninety minutes. He was courteous and knowledgeable and provided service that was excellent. I highly recommend PCD Cyber. Thanks!

Great personal service! I had been struggling with an issue on my printer/computer compatibility…read moreand Rachelle came to my house and fixed in one visit what the last guy couldn't figure out in several visits. This is a husband and wife team that really know their stuff!

Love the design of their shop (I'm a designer). Location is good. I think his name was Jeremy or…read moreJustin. Anyway, he was really nice and he helped me with a quick fix. My laptop acted up out of nowhere and I just Googled and found Skinny's so I grabbed it and ran over. I didn't even call. I just went over there. He helped me and fixed it right away. This is the place I'm going to for my computer for now on.

I cracked my phone in August and went to get it fixed at a local store. The next week I dropped it…read moreand it cracked pretty badly. I was upset because I paid $150 for them to replace my cracked screen with a cheap poor quality screen. My phone had been cracked for the past two months when I dropped It again and I was completely unable to use my phone. I took it to Skinny's and it took about 45 minutes to fix my screen. I believe it cost around $170. I knew they would do quality work, so I had no problem paying the price. I can definitely tell the difference in the quality of my screen. The shop was very nice and very clean! Highly recommend!

Last week the hard drive in my computer crashed and I called up A & C to see what their rates were…read more The gentleman was very friendly and told me to go ahead and bring it in. They were able to recover all my data and the job was done in just under 3 hours! I highly recommend them for any computer needs you might have.

Horrible service and repair experience. After telling them I use my computer for everything,…read moreincluding TV and DVR purposes, they accepted my computer for repair. They fried my TV tuner card, costing me an additional $130 on top of their exorbitant repair fee of $330. I could have bought a whole new computer for that! They then responded to the BBB complaint stating they had no way to check video services for my computer before taking my money and releasing my computer to me for me to finish repairing. If they did not have the equipment to fully test my computer, INCLUDING VIDEO PROGRAMS, they should have never attempted to repair my computer. Avoid at all costs.

absolute shit customer service, charged me for an hour and a half of labor when all they did was…read morebrush my pc off for 10 min. everything is still dusty and dirty. payed for a gpu and extra labor for the installation and they didn't even put it in my pc and also tried to make me pay $20 for one after i came back in and addressed the issue when i found the same exact stand for $3.99 at walmart.

our family has been customers for many years now. Excellent customer service whether for purchasing…read morea new, or re furbished computer, hardware or software questions or repairs , web security.

Listen! Cheap Phone Repair is the most honest in the business! I sent a picture of my cracked…read morecamera lens. He ordered the part immediately. The same day, he relooks at my pic and notices that I had a protector covering my lens. He asked me to check. My camera lens was in tact and didn't require repair or replacement! Who does that? Cheap Phone Repair DOES!!!! Usually one could expect to get hustled! But his integrity speaks volumes! Cheap Phone Repair should change their name to The Honest CPR we repair what breaks your heart!

Lots of drama. They were supposed to call me back on a computer repair and said they had employee…read moreissues. Then the owner was going to call me back and never did. I called 5 times with no callback.

Excellent service. Fixed my destroyed screen in under the time promised. Very professional and…read morecourteous. I highly recommend.

Update 2: Nevermind they are terrible their fix shorted the motherboard of my laptop and its…read moreeffectively dead. Im looking to rescue what data I can now. I called the store, they said hey we did what we did, we put 800 dollars into it and refunded you the original money so we can't do anything more then hung up on me. Terrible shop. Update: Came in the next day after they texted me that the laptop repair technician was there. When I areived I was promptly seen ,they dis fix the battery issue and the display issue as much as they could along with refunding me the full repair. Prompt seevice that I was happy with. Terrible service. I brought in my MSI Katana 15 laptop for a simple case repair in weeks ago. They said it would take 5-6 days from ordering the parts to having the repair completed. It has instead taken three weeks, they broke my display and then a hinge when doing the repair. Now when I finally was able to pick it up the manager was not there and I had to pay 175 to get my laptop back after missing several commissions caused by the very late return. After I then discovered that whoever the technician was they didn't reconnect the battery or superbattery back to the motherboard when putting it back together so now my laptop shuts off whenever the power cord disconnects. The new screen they added to replace the one they broke also doesn't fit correctly on my casing. Overall a terrible experience and service. At least I still have my laptop's ram sticks still there, with how everything has developed I wouldn't have been surprised if those had somehow gone missing either.

Prompt Technology is my go to spot for repairs and pc/laptop needs. Justin, the man behind the…read morecounter, is kind, courteous, and most importantly does excellent work! Great value and of course got the service requested promptly as the business name implies. 5 star. Highly recommend

Absolutely incredible place and friendly staff. I had a problem with my computer charging and the…read morestaff promptly found the problem and even threw in a free piece of equipment in to fix it. Very friendly and helpful! Would go here again any day!

Do not go there I went and got my phone repaired (front screen, back screen, battery) and all I did…read morewas put my phone in my pocket when I pulled it out. It was already cracked not only the front screen, but the back screen as well. I was told that I got a 30 day warranty and when I went back the next day, they told me that the warranty does not cover this. Also the battery that they put in my phone gets really hot on my phone and my phone doesn't charge well. Today When I went to another phone store, they were telling me that not only did they lay both screens wrong, but also the products that they use are really cheap and break really easily.

I spent over an hour on the phone with Apple trying to resolve a passing issue…read more Their best suggestion was buy a new one Spent an hour on the phone with ATnT Same response be glad to sell you an upgrade Took my iPad to the i phone doctor 4 minutes later problem solved issue fixed She didn't want to charge me But i wouldn't allow that she was a life saver and every chance i get i going to sing her praises Thank so much

I suppose a customer rating for these larger Goliath companies is moot. Nonetheless, this is my…read moretake. Consider, in Waco TX the only place that employs nerds and geeks alike, along with the vast breed of those in between that have yet to discover the convenience of indoor plumbing, the shower in particular, all gathered in one place. Well, there is such a place. You've found it. Wacos own little gem of blue shirts and vague knowledge. They're here to help and will try even if you would like it or not. The particular Waco TX brand of best buy nerd is eager to offer assistance in most particular areas with no actual prior knowledge of the said product they're offering to help you on. But the convenience of their existence is what best buy is after. "See this blue shirt? It says I help. (without actually resolving any issues , questions or concerns.)" "I'm just here for the video game discount" big man in the little blue shirt says, "Ugh, I'm so ready for my shift to be over, I've got another job to go to tonight after this, you should be how crazy these people get (black Friday eve)" Little big man in white shirt stated "So, ... How much did you say this video game would be? " me.

Horrible experience. Ordered a gaming controller for 1 hour pickup. Showed up 40 minutes later and…read morewas told it wasnt ready. I asked if I could grab the controller and bring it to the front. I was told to go grab it but pay for it again and cancel my online pickup. I waited in my truck until the 1 hour mark and the controller was still not ready. Worst customer service I've had. 25 workers in the store and 20 of them were standing around talking. Stay away from Best Buy and their joke of an online pickup program. I found the controller at walmart for half the price at Best Buy. 2 thumbs down.