This is the second time I have needed help with my computer. Being an "elder" the intricacies of…read morethe tech world can be a tad daunting. Nevin, from Geeks know This is an incredibly knowledgeable technician who explains things clearly and knows his stuff. His service is friendly, professional, and clear. Without reservations I recommend Nevin and Geeks Know This as the best in Ottawa.

From the owner: Welcome to our computer repair shop! We are your one-stop-shop for all your device repair needs…read more Our expert technicians are trained to handle repairs for any device you bring in, from desktop computers to laptops, smartphones, tablets, and more. We offer a wide range of services, including accessories (cables, montiors, external drive), onsite technician visits to fix your device in the comfort of your home or office, remote support for fast and convenient repairs, antivirus software to keep your device safe from viruses and malware, and data recovery to retrieve lost files and documents. In addition, our professional IT services can help your business run smoothly and efficiently. Whether you need network setup, server maintenance, or cloud computing solutions, we've got you covered. At our computer repair shop -- Geeks Know This, we prioritize customer satisfaction above all else. We strive to provide fast, reliable, and affordable service that exceeds your expectations. Come visit us today and let us help you with all your device repair needs!

The tech and tickTock tech saved my job.... or help me secure my job that i'm currently working. My…read morecomputer wasn't booting up at all and was sitting on a blank screen. In desperation I called random places and everyone wanted 2 to 3 days to fix. They sent a tech on-site and who performed some diagnosis magic, swapped a chip in the motherboard and viola! They also got rid of excess moisture from my computer... I don't know how that happened but all working now. I made it to my interview on time and saved my bacon! I owe you because my Ontario experience is better with your super fast help! Thanks!

Yash was awesome! He fixed my printer problem quickly and efficiently and showed me how to backup…read moremy system. I would not hesitate to recommend him at all. Very pleased with the prompt and professional service. High praise and my thanks!! M. Picard

PC resets every now and then. Hangs up for no reason. Am continually restarting the machine. So…read moredon't be surprised if you get a piece of crap.

brought laptop for dust cleaning and check parts good reliable honest service give them a try !read more

Great service, honest and trustworthy, best of all he was able to save all my memories and greatest…read moretreasures. Note all ways back up your memory!!! Thank you And well worth the money too!!!

I fully agree with the previous review. The team at Capital Data Recovery are true professionals…read morethat put a client at ease and get the job done. A local computer shop had my hard drive for over three weeks trying to save our family photos. They failed, and then a friend suggested that I take it to Capital Data Recovery. I received great service from them and had all our photos saved within a week! Thank you! I will highly recommend you to anyone who needs your services. Jody.

I can't say enough good things about Dave at tech360. Our public sector organization retained his…read moreservices years ago, and I have found him a miracle worker when it comes to giving new life to old systems, making well-considered recommendations for replacements, and patiently explaining the ins and outs of the IT world. Most recently, I called in a panic because the computer I was using to work remotely suddenly blared a scam alarm. Dave calmed me down, listened carefully, gave me priority steps and made space in his schedule for my poor old PC. Just now, I got the good news: he got to the bottom of the problem, cleared out the bad stuff, re-installed the good, and has my PC waiting for me. Bravo, Dave! I am SERIOUSLY impressed!

From the owner: tech360 is an integrated technology and communications company that provides professional web…read moredevelopment services, AODA document remediation, and on-demand IT to small/medium businesses and organizations. We operate locally in Ottawa, Ontario, and remotely across Canada.

They're overcharged me for a simple job, and I ended up with an extra processor. Not a cheap one, a…read more2nd gen threadripper. Worth about $1200. They offered to sell it for me. After hearing many lowball offers they're not ghosted me when I demanded a fair price or my processor back. They offered me $600 and in a moment of desperation I accepted it, which is what I'm sure they were expecting me to do. However, they refuse to even honor the deal that they had clearly made me. Avoid at all costs if you don't want to get burned real bad.

I brought three devices with cracked screens to be repaired by this company - an iPhone, an iPad…read moreand a Macbook. First - the service...it took much, much longer to repair the iPad and Macbook than we ever would have imagined (approx. 5 weeks for the iPad and 2.5 months for the Macbook). Called multiple times, and was told that they would call me back, never to hear from them again. For a while, I actually thought that they had just taken my devices and left town. But I eventually reached them. Then when I got the devices back, there were serious problems. Within a few weeks, the screen popped off the one corner of the iPhone and then cracks appeared. They refused to honour their "6 month" warranty, claiming that we physically damaged the phone, but I can guarantee it was in a very high quality case and never dropped. The screen was low quality and just started popping out of the frame. The owner was extremely abrasive to me by email, refusing to honour the warranty and sending extremely long emails complete with swearing and insults about how he would not be fixing it. The iPad screen was also of a very low quality. Horizontal lines are faintly visible running up and down the screen and the screen flashes on and off, unless you are working on a flat surface. I have not tried to take it back in for repair because I don't want to be without a device for another 5 weeks +, and the experience with the iPhone was completely off-putting. The Macbook was repaired with a refurbished screen, which we were assured would be "like new". However, it had multiple dents are large scratches in it. I did not want to wait any longer for them to work on it, so accepted it as is, but was definitely disappointed to get it back in that state. All in all - I would not recommend. They are extremely rude and unprofessional and I have been very dissatisfied with the quality of their work.

I went in looking for a desktop and was told someone would be right with me. I waited 10 minutes…read moreand despite there only being 3 customers in the whole store, I was never contacted for help. I saw a desktop computer for $2,600 that I was very interested in, but had to walk out.

I'm going to give a ton of love to this Best Buy. I don't get the low ratings…read more I stayed at the Courtyard Ottawa East during my entire visit. My view consisted of seeing the Starbucks cafe that I visited every day. I could also see this Best Buy across from the cafe. After picking up a grande chocolate cream cold brew as my birthday perk, I parked in the Best Buy lot and consumed it immediately. It was so good. I then got out of the car and headed inside this store. When you look at this store's exterior, it has that typical pointy blue box look. This store has probably been around for at least ten years. However, when you walk into this store, it's stunningly beautiful. I loved looking at the Marshall speakers and headsets. The display was appealing and you could press buttons to check out the sound coming out of these devices. I saw weird items, such as self-cleaning water bottles that were on sale. There were two models and the cheaper one was going for $89 after a $10 price reduction. Yikes! I hope that they self-clean well for that price. I found a Casemate chain phone wristlet. It looked cool classing up your phone. I kind of like the extra security of having the chain around your wrist. Although my phone case does have a PopSocket, I have dropped my phone a bunch of times because I can be a klutz. This wristlet was my present to me. I browsed some more. I like that associates here don't approach you to ask if you need any help. Leave me be to explore. If I have questions, I will hunt you down. My usual routine is to check out the Google Pixel section. I am happy with my 6a phone, but like looking at the newer 7a and 7 Pro models. The Google Pixel Watch is also nice to look at. I went to pay for my item. I had a nice man helping me with my transaction. I learned that my wristlet was on sale and that $14 was knocked off the regular price. Yay! I paid with a credit card. The transaction was successful. I thanked the man, grabbed my item, and headed to my car. It was straightforward adding this accessory to my phone case. It's stylish and functional. It's awesome! I enjoyed shopping here. I'd return when I'm in the area again. (276)