Great staff. Recommend. They were very kind and professional. Everything was clean and looked new…read more Due to covid as soon as you enter someone takes your temp and asks you the usual covid symptom list. Since your entering a medical building wonder what they do if you do have temp or symptoms ... already wear mask and at a hospital. either way i had no temp or symptoms. I was able to park near the door and someone immediately asked if i needed help finding my location. They didn't make me wait got me right back and didn't wait in the room long at all. I have alot of confidence in the staff .. they come very highly recommended and I am hopeful they can help.

Worst hospital in the world I tried leaving a few hours early when I had my child here. Both OBGYNs…read morefrom my practice that I am a patient at said it was totally fine and they would allow me to be released. My pediatrician does not do visits at this hospital so I was stuck with whatever pediatrician was on site at this hospital when I asked for an early release and told them I would sign whatever paperwork necessary to leave. I was greeted by CPS and harassed by the on-call pediatrician who proceeded to threaten me even though myself, and my child were healthy and ready to go. This is an absolute awful hospital. I do not recommend you being here if you can avoid it. I had a lovely experience at the South location. However, that one is been shut down because they wanted to funnel everyone to this specific location. The rooms were small and dirty. Mine had no working AC. The showers are so small that you don't have any elbow room to move literally had to spin in a circle to get the water all over my body and the water pressure was down to a trickle. You feel like you're in a prison. The TV is awful. The lights feel like an operating room. You can't get them low enough to feel relaxed. Oh and did I forget to mention after being in labor for over 24hrs and then accepting an epidural the anesthesiologist put my epidural in wrong and I now have to seek medical treatment in hopes that I can heal from that it's been over a year and it still hurts. Had to have a different phlebotomist come in to attempt a second attempt at a epidural while an active labor. The beds are broken, lumpy and uncomfortable, and they couldn't figure out why I wanted to go home. I felt forced to stay here because of the threats and intimidation tactics that they pulled and stayed till literally the last minute I was required to stay. I then told them I would be following up with my pediatrician within 12 hours for my child and I left. DO NOT GO HERE ALONE. Make sure that you have a family member or spouse there with you at all times. I also recently had to take my father to this location because he had a stone from his kidneys that was 8 mm and was supposed to be removed but because it was Super Bowl Sunday, nobody gave a crap and my father sat in the hospital overnight in excruciating pain, and was supposed to be on the schedule for surgery at noon the following day. The neurologist decided that it's the last hour. He was going to cancel the surgery that my father needed and told him that he didn't felt it was necessary and he should try to let the Stone break up naturally. My father had requested that he'd be released and just like my experience with this hospital. They refused to let him go and were holding him hostage. People were coming into harass him told him he couldn't leave. He said he would sign paperwork, but he was leaving and it was a legit argument with staff and doctors. I don't know what is wrong with this hospital or this facility they don't care about you. It seems that they only care about how much money they can get out of your insurance by making you stay longer. If you need a hospital check out Kettering hospitals or somewhere else in your network. Do not go here. I believe they don't care based on the lack of care this place gives about its patience and the awful conditions that this place leaves their patients in good luck

My 94 year old mother-in-law was taken to Miami Hospital Valley South, we live out of state. We…read morecannot get a hold of anyone to give us an update on her and they ask you to leave a voice mail and no one returns your call. Also, there is not an option to call a room. My MIL hates this hospital, now we know why!

Thank you so much to the excellent Registered Nurses who helped my husband, on Oct 5 2024, Karin,…read moreLeah and Ryan, are the best Nurses on earth! These Great, Kind, Skilled Nurses are on the second floor of the Stroke Unit! My sweet husband Bill was at 4000 Health Miamisburg /Centerville Ohio, he was helped first at Emergency Room, by excellent Registered Nurses: Ian and James, and then he was moved to a room on second floor of main hospital, Stroke Unit, helped by Great and kind and skilled Nurses: Karin, Leah and Ryan, excellent Nurses, and also very kind Natalie, the speech Therapist! Thank you for helping my sweet husband! My husband was treated for a stroke there, on October 5, 2024 Thank you so much, for your compassion and skills and helping us! Thank you so much for your excellent care towards my husband! October 7, 2024 Thankful patient and thankful wife, Bill and wife

Terrible place the doctor that is in charge of the ER at night through something at me I think it…read morewas a cup woke up and bruises all over me if so bad I had to take legal action

I was supposed to have an MRI at 6pm. luckily I had an MRI at Atrium before and knew where to go. i…read morearrived at 5:40,saw a kiosk that said "patient registration ". no one was working at any reception desk. I signed in at Kiosk. called 6404 at reception desk to see if any more info was needed, no one answered after it rang 10 times so I sat and waited. apparently the kiosk doesn't work, no one knew I was there until an MRI tech happened to walk out the door and see me sitting there at 6:20pm. pathetic service for the prices we're paying for healthcare.

Came in for unexpected diabetic emergency. Was dropping hubby off at airport and next thing I knew…read moreI was surrounded by medical people. I was so out of it I couldn't communicate and know if an of this was really. My glucose meter evidently is way off saying my blood sugar was 356 which is double the norm. But was 38 when admitted to ER which is dangerous level. I literally could have easily died. I didn't know where I was or what was going on. But they quickly helped save my life. No complaints at all. I've worked at hospitals all my adult life and it was very scary being on the other side.

i liked it. the parking garage was dirty the hall ways were…read moreclean with benches the waiting room was nice the cardiologist was honest and motivating and helpful

I go to the ER early this morning and walk up to the very plain looking girl and she crossly says…read moreto go wait behind the sign, like we were dumb or did something wrong. Zero professionalism attempted. I go find the sign and there is absolutely nothing indicating you wait there, just an arrow pointing to the desk. It's amazing how the dumb people like her always try to pretend you are the problem. Even better, Kettering hospital has TVs in the waiting room playing a warning that if you are rude to them they will call the police to arrest you. So they get to act rude and dumb and they will call police if you dont like it. Kettering Health Network has turned into pure trash, totally unprofessional anymore.

Weird review to write but I had a endoscopic procedure and the level of nursing care was…read moreexceptional. No one wants to be in a hospital even for a quick procedure but when needed you want a caring and professional staff. They deliver and after all the press about Kettering Health Care and the data hack I want to send along my thanks. I even got a card from the staff thanking me for trusting them. Sorry no pictures but that would be a HIPPA violation. I highly recommend the endoscopy staff they are amazing

I had the BEST experience delivering at this hospital. Nurses were soooooo great - surgical team…read morewas awesome. I felt informed and well taken care of! If I end up having another baby - I will without a doubt be back!

Highly recommend this hospital as it is The Best care in the area by far! I cannot say enough good…read morethings about my care at Kettering Middletown!! Every single time any of my family has went there over the past years, it has been a wonderful experience with everyone! Their care is over the top with quick test results, etc., and they are super thorough! Don't pay any attention at all to the 1 star folks, it is not true!!

It's no wonder at this point in time that your level of incompetence is shining through on the…read morenews. 6 months ago I arrived at your facility and was treated like complete garbage. I would not recommend this facility to any living creature.

The staff was so amazing and I really appreciate their care and concern for my 15month old son! We…read morewent into their urgent care facility due to my son having a nasty cough. The nurse at check in immediately rushed us to the Emergency unit when she heard the sound of my son's cough. She could've easily let us sit there and wait out turn but she heard something wasn't right and acted. Everyone in the staff were nice and attentive. They even offered to prescribe a prescription for an issue I didn't even go there for and then called me weeks later to see how he was doing on the medication. I just can't express enough how much this service means to me. Thank you !

I recently spent time at Kettering Medical Center while my mom was having surgery, and I have to…read moresay, this place goes above and beyond the "typical hospital" experience. The surgery went very well (huge relief), and every single staff member we encountered was supportive, kind, and genuinely friendly. Hospitals can be stressful places, but the people here do an amazing job of making you feel cared for and not just like "Patient #342B." The facility itself is spotless and surprisingly warm for a hospital setting. It doesn't feel cold or sterile, it almost feels like more than a hospital, like a place designed to comfort as much as it heals. There are plenty of waiting areas, good signage so you don't get lost in a maze of hallways, and even a cafeteria in the basement (Cafe on the Boulevard) for when you need a break and a burger. On a personal note, I was here 15 years ago to give birth to my daughter, and it's remarkable how much the center has improved since then. They've continued to grow, modernize, and somehow get even better at what they do. If you're looking for a hospital that combines top-notch medical care with a team of people who treat you with genuine kindness, Kettering Medical Center is it. No one wants to spend time at a hospital, but if you have to, this is a pretty great place to be.

Care was poor, doctors indecisive and each one contradicts the other doctor. They also put I suffer…read morefrom benzodiazepine addiction, yet I don't even take my benzos I am PRESCRIBED daily. So that will be called to get taken off my record. I got discharged saying I was fine yet admitted to mvhs for severe gastritis due to flu A and was there for 5 days NPO and fluids only.

Well we've unfortunately been giving hospitals in ER more business lately. This is very close to…read moreour home so when my husband was in cruciate in pain this is where we came. It's a very small band aid station ER. Usually places like this get you treated a lot faster cuz they don't have traumas or surgeries. They did get us in a room quickly but we waited a long time turns out he had kidney stones. They were very busy but I'm pretty sure he could have gotten treated at a real Hospital in the same amount of time. I don't know that we'd go back to this location

Been waiting 2 hours +. The nurse forgot to take vitals when checking in. Only person who has…read morecome to the room was billing. I do not recommend at all. Tried to get water for my wife but they said they said they don't give water until a doc sees her. However after 2 hours and no one ...ugh ok update we have passed the 3 hour mark still nothing. it's obvious getting their money was more important than patient care.