Great staff. Recommend. They were very kind and professional. Everything was clean and looked new…read more Due to covid as soon as you enter someone takes your temp and asks you the usual covid symptom list. Since your entering a medical building wonder what they do if you do have temp or symptoms ... already wear mask and at a hospital. either way i had no temp or symptoms. I was able to park near the door and someone immediately asked if i needed help finding my location. They didn't make me wait got me right back and didn't wait in the room long at all. I have alot of confidence in the staff .. they come very highly recommended and I am hopeful they can help.

Even though I was not having any luck with phone calls to this place, I do like it here. Actually…read morebeing here has changed my thoughts about them. Everyone here has been amazing. My friend is being taken care of. Everyone that I have encountered so far are doing awesome. My friend is going to be having a critical surgery on Monday. I met with the cardiovascular surgeon, Dr. Patel. So far I like her; I even told her that I have faith in her.

I was supposed to have an MRI at 6pm. luckily I had an MRI at Atrium before and knew where to go. i…read morearrived at 5:40,saw a kiosk that said "patient registration ". no one was working at any reception desk. I signed in at Kiosk. called 6404 at reception desk to see if any more info was needed, no one answered after it rang 10 times so I sat and waited. apparently the kiosk doesn't work, no one knew I was there until an MRI tech happened to walk out the door and see me sitting there at 6:20pm. pathetic service for the prices we're paying for healthcare.

Highly recommend this hospital as it is The Best care in the area by far! I cannot say enough good…read morethings about my care at Kettering Middletown!! Every single time any of my family has went there over the past years, it has been a wonderful experience with everyone! Their care is over the top with quick test results, etc., and they are super thorough! Don't pay any attention at all to the 1 star folks, it is not true!!

It's no wonder at this point in time that your level of incompetence is shining through on the…read morenews. 6 months ago I arrived at your facility and was treated like complete garbage. I would not recommend this facility to any living creature.

I would say,all in all,everyone treated me with dignity and respect. I visited the emergency room…read morewith stomach pains. I waited no longer than a few minutes to be seen. I don't enjoy hospital but if I have to go back, I would like to go here. Staff was very knowledgeable. Thank you!!!

This place is a joke and I literally hate that anyone has to be seen there. It's always a mess,…read morescheduling is terrible. I've shown up for appointments that were never even entered into the system. Instead of scheduling one appointment they will have you come seven different times Bc the Dr "forgot" something. Just NO

All the staff I encountered were all amazing! I'm sorry I don't remember all the names! Dr…read more Sharma was super, sweet professional and I just can't say enough with short time I met her! Dr. Zollett, anesthesiologist, was very reassuring and confident that I was in good hands! Hand down highly recommend this place, physicians and staff!

I've been to the Premier Urgent Care in Springboro three times in the last 2 years. It's been great…read moreeach time. Just a few minutes wait until they take you back to a room. NP or a PA comes in to the room and assesses your situation after asking a few questions with the answers you give them. Then out you go with a prescription if needed. It's so nice to have a facility like this. If I had called my doctors office it would have been a week or more before I could see the doctor. I highly recommend Premier Urgent Care.

I'm diabetic and I was at Doubleday's and I had some kind of diabetic meltdown. My blood sugar was…read morereally low dangerously low. Even after having a non-diet soda I couldn't think I was having trouble talking. We rushed over here to get help and they wanted no part of me. They said we needed to go to the premier ER that was a couple miles away. My husband told them I was diabetic and I was in the situation I wouldn't have thought that would have been be on there expertise. We went to the other place and had nothing but good things to say about them. That was pretty much having a life-threatening incident and they're refusing to even see me was beyond rude and unprofessional and dangerous. When I got to the other facility my blood sugar was in the thirties. I could have went into shock or a coma. Sometimes minutes count

I have had enough ear infections to know my symptoms. Went to Little Clinic and she told me that…read morethere was nothing wrong except that I had too much wax buildup. She called it old lady wax. This was on Friday. After suffering the pain all weekend I went to family doctor Monday and sure enough I have an ear infection. Would have been nice to have started the antibiotics on Friday instead of Monday! Will never go back

I walked in for a rapid covid test. (The website says this…read moreis okay and I had also called a store and asked) The male employee at The desk tells me they have no openings. The people in front of me had an issue with something and got upset and left. So I said even though they just gave up their appointment and walked out and the waiting room has not one person in it, you can't swab me real quick? This man had the nerve to tell me I needed to mind my own business. I drove 5 min down the road to Moraine Kroger was treated very fairly, waited about 20 min with no appointment and a few people in the waiting room, and was soon tested (Negative!!!) And on my merry way. Just wish I would've gotten his name.