My granddaughter has been in the NICU at this hospital for almost a month, and it has been an…read moreincredibly scary time for our whole family. Meeting the nurses there brought us so much comfort. It's obvious that this is more than just a job to them--they truly love these babies. They even spend their own money on things for them. Right now, they're preparing St. Patrick's Day outfits and taking pictures, which is far beyond what anyone would expect from such busy hospital staff. My daughter feels completely secure having her firstborn there. She's learned so much from the nurses, and their support has made all the difference. When she was first admitted, my mother--who is a retired healthcare worker from a small hospital--told us there was no better place for them to be as far as staff and equipment. She said that when most large hospitals come in on care flights, they tend to treat smaller facilities "less than." But when Miami Valley would arrive, they treated everyone with mutual respect and focused solely on the patients, not their egos. I wish this hospital were closer to us, but the distance is worth it knowing our family is receiving the best care possible. Thank you for your talented, caring nurses.

My mother was taken there after a doctor took her off her blood thinner which caused her to have a…read morestroke, they had some woman come in there who was trying to get my mom to suck on an ice chip when she was asleep on something they gave her, now how the hell is she going to suck on an ice chip on whatever they knocked my mom out with because I tried to wake ger for an hour and couldn't get her to wake up when she's sleeping from being doped up, and by what that woman said she couldn't swallow she said I'm telling them she needs a feeding tube, first of all they have no business making decisions on my mom that she couldn't swallow and she dam sure could swallow because she took her own medicine that morning with milk and swallowed just fine. I wish we had never taken her to Beavercreek ER then they sent her to Miami Valkey where they should have NEVER PUT THAT FEEDING TUBE IN MY MOTHER, ALSO THEY MOVED MY MOM TO THREE DIFFERENT ROOMS AND THEY WERE ALL THREE NASTY, ONE HAD BLOID ON THE WALL, NASTY . I WOULDN'T RECOMMEND THAT HOSPITAL TO ANYONE.

Don't go to this ER if theres an emergency, if you do go don't get upset at the staff when they…read morepreform poorly, you'll probably get security called on you like i did. Imagine if you will, your family member just took a prescription pill and is going into Anaphylaxis, you rush them to the ER, they go inside, you follow after parking your vehicle, but theres no one in the ER, no staff, no security, no patients, just you standing in an empty and locked up ER, they leave you there frantic and worried for around 10 minutes (people can die of Anaphylaxis in seconds, let alone 10 minutes), but when you finally find someone you better be cheerful when you ask why the ER desk has been unmanned, because when the nurse tells you to calm down, and that they weren't at the desk because they were checking your spouse in for treatment, you shouldn't tell them that they're just making excuses, you should kiss their ass and keep that smile up or have security called, because this hospital is the same as the rest, they insulate themselves from reprimand, and you'll get no resolution from reporting them. Oh, and their security likes to put their hands on people when they're leaving (like in my case), you can have your back turned to the incompetent staff, walking out the doors, and you'll probably get pushed from behind like i was.

My husband drove me to the Greene Memorial Thursday evening about 9 pm. I was greeted and checked…read morebefore my husband got back to me from parking the car. Within minutes I was taken back and placed in a room. The very knowledgeable, attentive Er nurse continued to reassure my husband and I that we would get the bottom of my issues. After preliminary testing completed it was decided to admit and place me in room on second floor. Once again I was greeted with a fully capable and knowledgable staff. They hooked me up with monitors and IVs. My comfort was top priority and concern. My nurses / assistants .... All the staff was an excellent crew. All very polite pleasant and very supportive to each other. Very informative and helpful to me. Wonderful lady doing the cooking! I never had the cook come in to ask about the food! Or if she could get me anything! Even the cleaning lady ask if I needed anything! Folks it does not get any better than this! I live in Washington c.h. 35 miles from Xenia 22 miles from Wilmington and 5 miles from Fayette Memorial. My Primary Dr. Is Dr. Sharett in Jamestown. My oncologist is Dr. O with Soin in Beaver Creek. I'll crawl to Xenia Kettering Greene Memorial for the level of care and compassion they provide! I only wish I could name each and everyone. Feel free to look up the names for me!!!! Five Stars all the way! Did I mention informative? Thank you! God bless each one of that special bunch!

This hospital has always given me problems, they're liars and abusers. I wouldn't recommend this…read morehospital to my worst enemy. Hospital staff abused me during my most recent visit and now they're trying to counterfeit my complaint by lying about the whole situation. They also gave me Fentanyl during my first baby's delivery and called children services on me for it and they refused to check my pee sample that I gave them when I initially came in to prove that my system was clean before they gave me fentanyl until after the fact that I allowed children services into my home. The case was dismissed as soon as childrens services demanded the evidence from the hospital. The quality of this hospital and the people who work there is absolute GARBAGE! Not to mention they've had someone working for them that breaks the hippa law and falsifies documents. The fact that they call themselves Christian based is amusing to say the least. I'd give this review 0 stars if I could. I only rated it as 5 star so everyone could see my review. If you put only 1 star they won't let you view the whole thing without the app.

Soin Medical Center -- The Short, Brutally Honest Version…read more Soin Medical Center - Kettering Health 3535 Pentagon Blvd, Kettering, Ohio (937) 702-4000 https://secure.ketteringhealth.org/soinmeded/ BaldWhiteGuyReviews - https://www.facebook.com/share/p/1A2sTZRxnb/?mibextid=wwXIfr I thought my diverticulitis was back. Turns out my body had upgraded itself with an inguinal hernia -- a feature I definitely did not ask for, and if fairly common in middle aged men. #IDonLikedoctors #upgradenope #NotMiddledAged ※The Play-by-Play 1 CT Scan: Wallet: offended . Diagnosis: delivered. Kettering - Xenia CT was spooky-empty in the best way--drive to Xenia longer than the scan #NoWaiting #ForTheWin. Great attendant - in and out. 2 Diagnosis: Not diverticulitis. Now the proud owner of an inguinal hernia. Congratulations, me. 3 Decision Making: Planned to ride it out until pain turned motivational and my Adorable #AlwaysRight Nurse wife reminded me I wasn't built for slow suffering and with my job, things are only going to get worser. #WorseNotWorser 4 Enter Dr. Wesley Johnson at Soin Medical Center. #CutCut #surgerytime 5 Surgery: Scheduled, performed, and apparently more punctual than my life choices. Came in a hernia owner, left suspiciously grateful for sutures and modern medicine. #TimeForPowerCots #AbdominalMesh The Good, The Practical, The Ridiculous Parking: Instant win. Somebody left. No Uber required. #BigParkinLot #4RowsAway Check-in: Adorable elderly volunteer couple in teal coats who could run a customer service TED Talk. #WorkTogether #chemistry Pre-op Fashion: Backless gown that screams your but is showing (Thanks for pointing it out); non-slip socks that say "I accept my fate." #ItsAShow #bunsshowing Nursing Team: RN Carli and crew moved like pros who've seen the worst and carry zero drama. IV was painless, shave job tidy.#Awkward #Tickles #putmeincoach #YouveSeenWorse ‍Surgeon: Dr. Wesley Johnson explained things without fluff. #StraightToThePoint #geterdone . Risks explained - surgery approved. Anesthesia: Polite amnesia administered; woke up with dignity in small print. Versed + nerve block + pain meds = genius. #Consent #SignHere Recovery: Nurse Maggie treated me like a VIP who had a bad run-in with a lawnmower and won. Ginger ale = hero.#forthewin Wheelchair Escort: Tiny human pushing big guy back to the car. Always a good idea when the room is spinning. ‍ #ManCardRevoked #HospitalPolicy #embarassed The Ride Home and Road Rage Designated Driver: 10/10 adorable, smells delicious, drove like a nap-inducing breeze. #JeepGrandCherokee ‍Ohio Roads: Each pothole was a jolt back to consciousness. ODOT, these craters are personal. #PotholePTSD Facility Notes Cleanliness: Spotless and nicely decorated. Efficiency: Oddly punctual for healthcare -- suspiciously impressive. Waiting Rooms: The front desk may need traffic control devices . #AlmostDied ‍Final Verdict Care: Excellent -- humans who actually listened and moved fast. Experience: Less stressful than my pre-op insomnia. Remaining Issue: Ohio roads remain a war zone. Rating: ‍‍‍‍ 4 of 5 bald heads -- lost one point for pothole-induced whiplash, which I suppose isn't a fault of Soin, but anyway, Ohio Department of Transportation Southern Ohio District 9 - Get it Togther, and I want to see how this plays out. #BaldWhiteGuyReviews #SoinMedicalCenter #KetteringHealth #ListenToYourWife #GetItTogether #ModernMedicine #HerniaNoMore #BaldHype #Worser

No one wants to even go by a hospital during Covid. And no one ever wants to have a medical…read morecondition serious enough to have go to an ER at any time. But sometimes the choice is taken out of your hands. I was scared on so many levels. But the compassion and care was outstanding. And I felt safe with all the precautions. Everyone I came in contact with was wonderful. That made everything easier. So here's my public service announcement...don't wait till it's too late. I wasn't here for long because I needed to be transferred to their main hospital for the care I needed. The moral of the story is if you need medical attention, get here ASAP. Don't procastinate like I did...it can be life alternating. And, you'll get a free Covid test ... even if your sure you don't have it . Which I am grateful I didn't. And the ambulance driver was a cutie. And funny, making my stress level easier to keep down. He even made me laugh. And on that day...that was priceless.

Worst hospital in the world I tried leaving a few hours early when I had my child here. Both OBGYNs…read morefrom my practice that I am a patient at said it was totally fine and they would allow me to be released. My pediatrician does not do visits at this hospital so I was stuck with whatever pediatrician was on site at this hospital when I asked for an early release and told them I would sign whatever paperwork necessary to leave. I was greeted by CPS and harassed by the on-call pediatrician who proceeded to threaten me even though myself, and my child were healthy and ready to go. This is an absolute awful hospital. I do not recommend you being here if you can avoid it. I had a lovely experience at the South location. However, that one is been shut down because they wanted to funnel everyone to this specific location. The rooms were small and dirty. Mine had no working AC. The showers are so small that you don't have any elbow room to move literally had to spin in a circle to get the water all over my body and the water pressure was down to a trickle. You feel like you're in a prison. The TV is awful. The lights feel like an operating room. You can't get them low enough to feel relaxed. Oh and did I forget to mention after being in labor for over 24hrs and then accepting an epidural the anesthesiologist put my epidural in wrong and I now have to seek medical treatment in hopes that I can heal from that it's been over a year and it still hurts. Had to have a different phlebotomist come in to attempt a second attempt at a epidural while an active labor. The beds are broken, lumpy and uncomfortable, and they couldn't figure out why I wanted to go home. I felt forced to stay here because of the threats and intimidation tactics that they pulled and stayed till literally the last minute I was required to stay. I then told them I would be following up with my pediatrician within 12 hours for my child and I left. DO NOT GO HERE ALONE. Make sure that you have a family member or spouse there with you at all times. I also recently had to take my father to this location because he had a stone from his kidneys that was 8 mm and was supposed to be removed but because it was Super Bowl Sunday, nobody gave a crap and my father sat in the hospital overnight in excruciating pain, and was supposed to be on the schedule for surgery at noon the following day. The neurologist decided that it's the last hour. He was going to cancel the surgery that my father needed and told him that he didn't felt it was necessary and he should try to let the Stone break up naturally. My father had requested that he'd be released and just like my experience with this hospital. They refused to let him go and were holding him hostage. People were coming into harass him told him he couldn't leave. He said he would sign paperwork, but he was leaving and it was a legit argument with staff and doctors. I don't know what is wrong with this hospital or this facility they don't care about you. It seems that they only care about how much money they can get out of your insurance by making you stay longer. If you need a hospital check out Kettering hospitals or somewhere else in your network. Do not go here. I believe they don't care based on the lack of care this place gives about its patience and the awful conditions that this place leaves their patients in good luck

I cannot say enough incredible things about the labor & delivery and postpartum team who cared for…read moreme during the birth of our son. Before choosing where to deliver, we toured several hospitals throughout the southern and central Ohio area. After careful consideration, we chose this hospital because we truly felt it was second to none -- and now, after our experience, we can confidently say it was the best choice we could have made. The facilities, the accommodations, the attentiveness of the staff -- everything exceeded our expectations. Going into my delivery, I deeply hoped for a vaginal birth. When plans changed and I needed a C-section due to our baby's size, I felt a mix of emotions -- but my medical team handled everything with such calm confidence, compassion, and reassurance that I felt completely safe and supported every step of the way. Whitney and Kalynn were beyond amazing. They listened carefully, answered every question thoroughly, and made sure both my husband and I were included in every conversation. We never once felt confused or left in the dark -- they explained everything in a way we could truly understand, which brought so much peace in an unexpected situation. Even though my birth plan shifted, they helped me still feel informed, empowered, and cared for. After delivering our son at 2:05am, Dr. Fralick was the very first person to come check on us at 7:00am that morning. That meant more than I can put into words. It made us feel truly seen, remembered, and cared for -- not just as patients, but as people. That level of attentiveness and compassion speaks volumes. We ended up staying for 8 days, and throughout our entire stay, the level of care never wavered. In postpartum, my nurse Barb was absolutely wonderful. She checked on me with genuine compassion, ensured my recovery was progressing well, and treated me like more than just a patient -- she treated me like a new mom navigating a huge life transition. Edith, my lactation consultant, was such a gift during those early breastfeeding days. She was patient, encouraging, and incredibly knowledgeable. She took her time walking me through my questions and challenges without ever making me feel rushed or overwhelmed. Because of her, I left feeling confident instead of discouraged. Although my delivery didn't go exactly as I envisioned, the care we received was better than we could have ever imagined. Every single person made us feel seen, heard, informed, and genuinely cared for. We are so grateful for this team and the role they played in bringing our son safely into the world. Thank you for turning an unexpected change of plans into a beautiful, supported, and empowering birth experience. We will never forget the way we were cared for during one of the most important moments of our lives.

I recently spent time at Kettering Medical Center while my mom was having surgery, and I have to…read moresay, this place goes above and beyond the "typical hospital" experience. The surgery went very well (huge relief), and every single staff member we encountered was supportive, kind, and genuinely friendly. Hospitals can be stressful places, but the people here do an amazing job of making you feel cared for and not just like "Patient #342B." The facility itself is spotless and surprisingly warm for a hospital setting. It doesn't feel cold or sterile, it almost feels like more than a hospital, like a place designed to comfort as much as it heals. There are plenty of waiting areas, good signage so you don't get lost in a maze of hallways, and even a cafeteria in the basement (Cafe on the Boulevard) for when you need a break and a burger. On a personal note, I was here 15 years ago to give birth to my daughter, and it's remarkable how much the center has improved since then. They've continued to grow, modernize, and somehow get even better at what they do. If you're looking for a hospital that combines top-notch medical care with a team of people who treat you with genuine kindness, Kettering Medical Center is it. No one wants to spend time at a hospital, but if you have to, this is a pretty great place to be.

understaffed. Wait times long, especially if you get admitted & had no food since 9 am - you will…read morenot get food until you beg for anything. You finally get a room at 5 pm with food ordered - but you ask about it several times before they close at 7 pm - then they want to know if someone could go out & bring something in. The food was ordered. We will pay for that food. Why should we use gas & buy more food the patient would have to wait even longer for - so, the answer is no. The food comes & is good except for a dried up glob that resembled mac & cheese IF you could even see a hint of pasta. They are understaffed

Great hospital with caring and very qualified Doctors and Nurses…read more I have had two surgeries at this hospital and everyone was knowledgeable and delivered excellent care, answered questions and was there when I needed assistance.

I had been to two other ERs whom missed diagnosed me! Then I went to Sycamore Hospital ER! They…read moredid my ER assessment and admitted me when they finally found a spot on diagnosis! Everyone in the ER seemed truly all about finding out what was going on with me! Very professional and courteous! The found the problem and admitted me, two days later I was out of the hospital and feeling significantly much better! A special thanks to everyone who helped me, your now officially my hospital of choice!!! Thanks again!!! Don M.

Thank you so much to the excellent Registered Nurses who helped my husband, on Oct 5 2024, Karin,…read moreLeah and Ryan, are the best Nurses on earth! These Great, Kind, Skilled Nurses are on the second floor of the Stroke Unit! My sweet husband Bill was at 4000 Health Miamisburg /Centerville Ohio, he was helped first at Emergency Room, by excellent Registered Nurses: Ian and James, and then he was moved to a room on second floor of main hospital, Stroke Unit, helped by Great and kind and skilled Nurses: Karin, Leah and Ryan, excellent Nurses, and also very kind Natalie, the speech Therapist! Thank you for helping my sweet husband! My husband was treated for a stroke there, on October 5, 2024 Thank you so much, for your compassion and skills and helping us! Thank you so much for your excellent care towards my husband! October 7, 2024 Thankful patient and thankful wife, Bill and wife

Great staff. Recommend. They were very kind and professional. Everything was clean and looked new…read more Due to covid as soon as you enter someone takes your temp and asks you the usual covid symptom list. Since your entering a medical building wonder what they do if you do have temp or symptoms ... already wear mask and at a hospital. either way i had no temp or symptoms. I was able to park near the door and someone immediately asked if i needed help finding my location. They didn't make me wait got me right back and didn't wait in the room long at all. I have alot of confidence in the staff .. they come very highly recommended and I am hopeful they can help.

The entire process with the physician, the RN. I took photos of my blood work after I received my…read moredischarge summary. The RN had left and was walking down the hall with another patient. With my bloodwork in the room. It never left my room. There were is more. I'm home without my meds. I was told I have pneumonia in my right lung. My pharmacist was closed and will not open until Monday. The worse treatment I have ever experienced

I would not send my dead dog here. Er refused proper communication accomodations to my mother,…read moretried to 1940's asylum her for advocating for her legal ADA needs, wit held tests and care under this excuse, the doctor instructed the nurse to hang up on me as soon as they could after she called me to help advocate for her, after they violated their own patient rights listed on their website. She tried to contact the patient advocate multiple times outside of asking the er because the er wouldn't follow the hospitals patient advocate protocols, and the hospital kept routing it back to the er. Her blood pressure and cardiac symptoms were stroke/heart attack levels but they did not do any proper tests or medical interventions though her vitals continued to get worse while they continued to refuse to use any reasonable communication accommodations. If she had not been able to reach me she might have stroked out in the er, who wanted to cut that communication with me because they didn't like me making it clear they needed to communicate directly with her. She was ultimately hospitalized for 24 hours, receiving necessary fluids (that she did not receive in the ER) and some other things that helped stabilize her. The floor was deeply understaffed and while she said the nurses were nice some of the aids were marking they had done hygiene cleaning/checks they had not, marked she could walk to the bathroom without assistance no problem when she did have problems and nearly fell over and also was not strong enough to open the door to get out at times. The wait time from when she rang for help for the bathroom and when she got it was so long she thought she would either have accidents in the bed or felt she had no option to try herself, she was a fall risk. No one told her why she was hospitalized or what floor she was on until she was on the cardiac floor, and it wasn't well into her hospitalization that results were explained to her at her repeatedly asking, after she got communication accomodations. In many ways the staff post ER were very nice but maybe 70% were pretty terrible to her about the accommodations, often blaming her for poor interactions when she insisted on proper accommodations. The hostility of the staff could have been reduced a lot had the hospital provided an in person interpreter, but the hospital refused. She was also released too soon, she was clearly not strong enough to come home, but she didn't argue because she felt very unsafe in that hospital, given that at one point a nurse almost gave her another patients injectable morphine (which she is allergic to) and turned away the psych professional that ultimately said there was absolutely no problem that the er doc claimed there was because the nurse told them there was no patient by that name in the room. It was a medical error, unlike the ER, who was deliberately saying false things, the floor was just so understaffed and fatigued the woman had scanned the other patients bracelet and never logged out. (Grandview is a room mate situation, not single rooms) I looked at the medical records afterwards, that we had to get official copies of because the er doctor walled some of them off from mychart; the doctor falsified them. I want to give credit to the good parts (the imaging people were amazing), but over all, I wouldn't even send my neighbors dead pit who was attacking cats there. Go there to die after being treated with humiliation. Go somewhere else to live.

Huber Heights has made a HUGE investment in improving its Medical Center/Urgent Care facility, and…read moreit shows!! After so-so service in several facilities in the Springfield area, we decided to make the trip to this location when Mr. M&P needed a "once over" and his doctor wouldn't be available until later in the week. (DON'T get me started on doctors whose "on hold" message is how "ready and able" they are to see you at a "moment's notice!!" I understand they're busy, and would be better off just saying a polite version of "we'll get to you when we get to you...") There are (as far as I know) no larger hospital facilities bet. Springfield and Dayton, and this facility attempts to fill the bill, offering emergency, urgent care, and standard doctor office space in one convenient setting. On the Urgent Care side, there is a receiving area by the entrance (sort of a "triage") where they take your name. After a short wait, they call you in to the inner part of the facility, where you give your insurance info, etc., and wait a bit longer to see a doctor. I can imagine this place can get VERY busy, and we've had some pretty long waits in the past (FLU season!!) but I think we got lucky and/or the process has been streamlined and we did not have too long a wait on a Monday afternoon. For added convenience, there is an on-site pharmacy which filled several prescriptions for my poor Mr. M&P in record time!! I had to ding one star, because although their hours are probably the best in the area, they are somewhat limited on weekends/holidays. If you're in the area, and feel like crap, this place might be just what the doctor ordered!!

My Girlfriend broke her foot, she's crying in pain and we waited 20min to be seen and sat in the…read morewaiting room for over an hour before getting any medical attention. There was only one person ahead of us and behind us. This is outrageous.