ABSOLUTELY DO NOT USE THIS FACILITY! They submitted incorrect paperwork to my insurance company…read moreBlue Cross Blue Shield and when BCBS first mailed them a letter asking them to resubmit the form with the correct information, and then ended up calling them directly, Westbrook Medical Supply refused to resubmit the form. They said I returned the scooter before the month was up, and that was their reason! That is a pure BS reason!!! They charged my charge card for the entire month rental of the equipment, and BCBS would have paid it in full to them, but they didn't want to be bothered. What the heck does it matter if I returned the equipment a week early? They were charging the same either way. BCBS spoke with the same girl that I had to deal with when I went to their office to rent the scooter, and she acted like I was totally bothering her to ask questions about anything! Pure laziness! I guess they thought since they charged my charge card already then why should they bother making the effort to resubmit the claim!!!!!!!!! Total BS! ABSOLUTELY DO NOT USE THIS FACILITY!

Woman in charge was not helpful. She was preoccupied with her desktop. She only knew her product…read moreline and was painfully ignorant of what's available in the market.

Advacare is a medical supplier that specializes in both some durable medical equipment but mostly…read moreoffers home medical equipment. They offer larger items such as wheelchairs. lift chairs, oxygen, hospital beds, as well as CPAP machines with their supplies. There are many more things they offer. There is an online catalog on their website that explains everything. This is one of two locations in the Pittsburgh area with the other being in Sharpburg. They are only open on weekdays however, you can reach their answering system after hours. They accept medical insurance and are a Medicare approved facility. They will gladly ship your supplies to your home for free or if you prefer you may visit them. The purpose for my visit was to exchange and CPAP facial mask for my husband since they had in error sent him a nasal mask. The people there were friendly and helpful. They admitted that the invoice was correct, the person who packed it put the wrong item in. They were grateful that I had brought one of his unused ones for a correct replacement so I was in and out fairly quickly. This location is located in Bridgeville off Old Pond Rd at the top of the hill on Villani Dr. It is best to call ahead of time to see if they have the right equipment to suit your medical needs.

I needed to rent several pieces of medical equipment for a week or so, and I found Kelly Comfort…read moreSolutions after doing a quick search. Toni, the owner, helped me identify the equipment I needed, and I was able to get that equipment on the same day. The equipment itself was pristine and made a huge difference in my recovery. She was flexible when I needed to extend the rental time, and her prices were so reasonable. Her solutions and equipment were just what I needed. I don't think I could have navigated the recovery anywhere near as easily without that equipment and her help. To boot, she was flexible, compassionate, and so very kind. If you are in need of medical rental equipment, don't hesitate to reach out to Toni at Kelly Comfort Solutions. I'm so very glad I found her!

From the owner: Specializing in Vitrectomy Recovery for macular holes and retinal detachments, KCS offers quality…read morerental products and the best customer service!

I took my JoeyLift in to be repaired and serviced on May 3rd. A welded part broke that attached the…read moredrive chain to the transfer platform. Since ordering a new platform would have required quite a bit of lead, assuming they even had the part in stock, Tim devised a way to fashion a replacement bracket of hardened steel that could be bolted on that very afternoon. Saving me a ton of down time, an additional trip to your location, and I imagine, quite a bit of money. The repair was done in the time promised, for a very reasonable sum, resulting in no additional down time for my lift. I has been two weeks and I am quite pleased with the way my lift is working since its repair. I really appreciate the care that Tim took in assisting me. As my main mobility scooter weighs 250lb, so I really depend on my lift being operational. And I appreciate Tim's determination to get me back on the road as soon as possible The repair was done in the time promised, for a very reasonable sum, and I was back up and running that same day. It has been two months since the repair and everything continues to work just fine.

This is an old school pharmacy with a lot of extra personalized help. I was referred by the CVS…read morebecause I was asking for some hard to find items. Much to my surprise, the front door is locked (although there's no sign) and one of the pharmacy interns pointed to go around the side. They were patient and helped find everything I needed, and even explained some useful product information. This place is a lot better than the pretend pharmacies!

I attempted to fill multiple prescriptions at this pharmacy. I was initially told my insurance did…read morenot cover a prescribed combination inhaler. After contacting my insurance directly, I was told the medication was covered.The pharmacy later clarified that although it was covered, they would lose money dispensing it and therefore refused to fill it, while offering to fill only the lower‑cost medications.I understand small business constraints, but the communication was unclear and inconsistent, and I was left without timely access to a prescribed inhaler. Because of this experience, I transferred all prescriptions elsewhere.

Found them through Google when in dire need of a hospital bed due to my current one breaking (I'm a…read morestroke survivor with hemiparesis and wheelchair-bound). They were local and their website featured my exact bed and mattress so I called immediately. The man who answered was friendly and enthusiastic, said they accepted Medicare, and it'd take 2-3 days for a bed to arrive after receiving the paperwork. Following that, kept getting the runaround from various others who answered the phone (never that initial man), first saying my physician never sent the forms even though I called and they assured me the forms were sent twice, then a few more calls with no updates available. Finally, I received a call informing me that my insurance does not cover this bed and also told me their company does not carry that bed. Okay, so which is it - my insurance doesn't cover it or they don't have it? It's right there on their website. Why would they call my insurance, anyway, if Eagle doesn't carry it? Hm. I called my insurance. A claim was never initiated and I double-checked and, yes, the bed IS covered. Eagle Medical lied to me. This company is all over the place. Why would they lie? I don't know. Maybe they prefer to sell to those who pay out-of-pocket instead. I can't imagine any other reason.

My husband and I, Marilyn and Richard Schnorr visited Eagle Med Supply on December 23, 2024. We…read moreare beyond grateful for the kind, professional care we received. I am experiencing a foot issue and was immediately relieved of pain by way of a shoe boot . . .that fits perfect and relives the pain I was experiencing. My husband and I will be purchasing outdoor boots and shoes as soon as I am able to no longer wear the medical boot. Thank you Eagle Med for your outstanding customer care; experience and knowledge and an overall positive experience. Wishing you good health, happiness and continued success in the New Year.

Talk about ANNOYING !!! Their prices are RIDICULES and their…read moreconstant annoying soliciting phone calls are getting to me. Every time I block one phone# they call from a different one . Im gonna tell my Doctor and Insurance Company to just stop using them .

I was given an ankle brace by my doctor. I just got an invoice from Medicare Equipment saying I owe…read morethem $20.93. If I knew it was coming from them, I wouldn't have accepted it. I just found the same ankle brace on Amazon for $9.99. What a joke. Ten years ago they sold me an outdated apnea machine that no longer was being produced. The only place you could get parts was from Medcare and their prices were outrageous. They are scam artists.

I had had very good experiences with Blackburns...until today. Periodically, they would send…read morereplacement equipment for my CPAP. In February, even though they have mu machine on file (they sold it to me!), they sent me the wrong hose. I opened it, and discovered it was the wrong hose and returned it to the Erie store. When I called to check on my account, I was told that because the item had been opened (when I tried to replace my old hose, discovering that they had sent me the wrong one), they cojld not resell it. In order to continue service and avoid collection, I had to pay for the wrong hose that they mistakenly sent me - even though I returned it and was told that there would be no problem replacing it. No replacement, charged for their negligence and mistake. Certainly more to come!

Fix your company:…read more Fix my mother's service. November 2025 I spent a fair amount of time on the phone FINALLY getting someone knowledgeable about your products to order my mother's disposable underwear. Because no matter what we said on the phone she wasn't receiving the samples she wanted Half Medium and Half Large wraparound by ATTENDS is what we described then. We were told that order will be sent automatically at the end of November next. It never was. Called in twice. Finally had it scheduled for December 16. Was lost by FedEx. Had to call again. Then you sent out all mediums of the WRONG BRAND. Then you supplemented the larges as requested but WITH THE WRONG BRAND AGAIN. She. Needs. ATTENDS. A mix of medium & larges. Immediately. And you need to spend more money on better staffing or better training. You are providing DEPLORABLE service if you can call it that at all. I might make the case that this is gross negligence. Maybe even medical negligence!! This adversely affects elderly and disabled people How demoralizing for them. You all should be ASHAMED. Fix this NOW!!!! Stop focusing on your bottom line and more on the people you are SUPPOSED to serve!! Look you haven't done much RIGHT yet. I want answers. How this many mess ups on a row?!!??? And I haven't mentioned the missing gloves. Bed pads. Etc. deplorable.