In February 2025 my son was involved in a car fire resulting in 10% chance of survival and burns over 45% of his body. When it came time to get compression garments in June 2025 this is the company MedStar Washington Hosp. contracted with. As such we were instructed to use their services. I use services very lightly. When then called me regarding the order, they stated that it showed they were out of my network so they needed to collect the full payment up front before they'd create any of the garments. The rep then proceeded to push to sell him/me on 4 sets of garments stating they would last longer. Never mentioning that they should be replaced every 3 months. After all that, they they refused to send the garments until they heard from the insurance. Even though we paid out of pocket up front as instructed. The company finally agreed to release one garment stating they'd try to bill the insurance for the other three. They finally told me they received approval in September and mailed the garments and would work on refunding our money paid out upfront. Only to then be told oh that was a miscommunication and that we were denied. We paid in full in June 2025, Compression Management didn't begin trying to bill my insurance until OCTOBER 2025 (which is confusing b/c we'd been told the month earlier it was processed)? I've had reps from my insurance and from Conifer the intermediary of my insurance repeatedly reach out and try to iron out the issues with little to no success. As of today March 20, 2026 we've yet to clear this claim up or receive our money back. Never, I mean NEVER again will we work with Compression Management. They are supposed to be helping those that have already lived through horrible life events. But instead they are obviously less concerned about the patients and more concerned with money. read more

Horrible experience!! Paid for my order and a shipping charge on December 18th, which was never ordered after various calls! The person told my order and everything was set. They claimed they left me a message which was not true. I called again - stating never received my order They proceeded to tell me since the new year insurance has reset and I have to pay deductible which was my reason for ordering in December! I was told something different each time I called. Asked for a refund - will never use this company again! Would absolutely Never recommend them! read more

Would've given less than one star if possible. I was mis led by staff. I was told I could order 3 pairs of stockings. I did, then told I had to pay. I asked for an itemized bill....it shows that 2 prs were paid for by insurance....not the third. I didn't realize I could only order 2. BTW ..way over priced for what was supplied. As far as I'm concerned, I was scammed. Will never use again. Be warned...call your insurance and make sure you are covered and check on number of items you can order. Then if they say your covered...run as fast as you can and find another supplier. read more

I cannot say enough good things about Compression Management Services. If your doctor recommends compression garments I HIGHLY recommend this place. After my doctor prescribed compression stockings I looked around for a place to get them from and this was on the list. Upon calling they were able to accommodate me with an appointment quite quickly. They let me know what I would need to bring to my appointment. Upon arrival I completed the check in process on their tablet and sat down to wait. I was called back very shortly and taken to a room. They went through health questions and took some pictures of my legs and some initial measurements. Then after seeing that I would need custom stockings made they needed to bring someone else in to do further measurements. They went ahead and got everything needed for the order and had me select the colors I would want. Then the women explained to me what additional information would be needed to get my insurance to approve the order. She also set me up with an appointment to pick up my stockings. The office and waiting room are very nice. The staff is all welcoming, friendly and helpful. The woman helping me went above and beyond doing everything she could to help me. I will not pick up my stockings for a while yet but so far the whole experience has gone smoothly. This has been a relief especially considering getting help for medical problems is not always such a smooth process. read more

If i could give them less then 1 star i would. I live in CA and my Dr referred me to Compression management for garments but these people are horrible, specifically the girl i was working with paige, she if wholly incompetent and so rude. I would never recommend this service to anyone, ask your Dr for different options if you do not want to be talked to like you are stupid. read more

Not a walk in service - referral from doctor - custom compression garments and swelling management - they are good at their jobs.

My mother has gone there for years. This year she was treated very rudely. In the past the bras have been too small so I insisted that they show her a larger size. The employee was not very nice and even somewhat rude. She had my mother's insurance incorrect and said that it didn't matter, she was going to do it her way even after the insurance company called. I have tried contact the person in charge but they have not returned my phone calls. read more

It's a shame that this is really the only option in-network that has a nearby facility for fitting and measuring appointments. Their service is below par and their billing practices are very questionable. They tried to charge me $1,300 when I only had $450 left of my deductible and then turned me away when I said it was incorrect! read more

This place has terrible service and questionable business practices. Not once, but twice, they tried to charge me the full amount when my deductible had been met in full. I recently received garments that are completely wrong- sleeves for the wrong arm, etc. I have been instructed to return them to the manufacturer- obviously at my expense and inconvenience as opposed to this place stepping up and returning the garments. I strongly recommend that you check with your insurance carrier before paying any invoices from this place. Unfortunately, there are not many options for compression garments and this once accepts my insurance. read more

It seems they are pocketing money. My third visit they tried to gt me to pay a 20$ fee for nothing, told them no, and they told me not to worry about. And funny they aren't charging people 20$ fees any more. So strange. And then when they tell me my deductible wasn't met I had to pay out of pocket which would be 250$ for two pairs of socks. Waited until my deductible was met and my insurance cover it. A year goes by and time for new garments. Go in for them to tell me again my deductible has not been met and I would have to pay over 700$ for two pairs of socks. Now how did these socks go from 250$ to 700$. For all of that I could get the same kind of socks for 10$ online. I never in my life had so many problems with a business. My first visit I was told I had to wear leg braces for 3 months before I could get the pump and compression socks. Did that but they said I didn't meet the standards to get the pump. After telling my doctor this he had to force them to give me the pump, but instead of getting the pump they only gave me the socks. They said I can't get the pump because they trust I wouldn't use it right. So they only gave me the socks...... Lets just say this is a horrible pace to go to and just find some where else or just order so socks online. And I would like to add that the staff there tries to manipulate and use intimidating techniques to try and get money out of you. And if they can't then they act like assholes but in a passive aggressive way. Don't fall for the bullshit. read more