To address Dr. Abes (Dentique) response. This is not about my perception. I was not notified a dog…read morewould be present in the office. This important information was not provided when I scheduled nor confirmed my appointment. The presence of an animal in a medical environment, is an issue a patient should be clearly notified about in advance. Dr. Abes response avoids acknowledging that communication about this matter did not occur.

I've been a customer for approx two years. Recently I was informed that the dentist at your…read morefacility was out of network and was not " credentialed" resulting in a bill which occurred in Feb. 2024. The doctor who performed the services isn't empolyed by your facility anymore and I'm being held responsible for the bill. Should I be held responsible for an administrative error?

Where to start? 10000 Stars if it was allowed. This place is top notch.. from the moment you walk…read morein to leave you are treated as a human not a patient. As someone who has major dental phobia.. I was not nervous once. Everything was explained to me in detail what was happening and I was always being checked on. I really couldnt recco this place enough. Ample parking Clean Televisions and blankets Snacks and drinks

I want to commend Dr. Gandhi and is very able assistant, Whitney,…read morefor their competency and professional work. No one looks forward to a tooth extraction. These two made the procedure incredibly smooth and painless. I also appreciated the extensive after-care instructions. Martha M Mehta Five star rating !

Still cavity free (with cleanings and exams every six months) with two different providers (I moved…read morehalf-way across the country). I had my appointment today, and it reminded me of this experience. Thought an 8 year update could be of interest. I guess the question is how comforted would I feel if I'd both experienced and paid for getting a filling I didn't need, knowing that the dentist was just exercising an abundance of caution (though unfortunately seemingly incorrectly assessing my teeth) rather than having an ill-intent.

A massive cavity occurred over the weekend. The pain was too much. We went to dentist around us and…read morethis office was highly rated. We booked an appointment and they were able to fit us in a few days. Procedure was flawless, pain subsided the staff was great.

I have been going to ACCD for a number of years and have referred my entire family. From the front…read moredesk to the back office, it is evident that every single person in this staff is professional, efficient at their particular skill set and compassionate in their delivery. The fact that I actually look forward to going to the dentist now is a clear indication to me that something is going right. Lying back with a headset with spa music dancing in my ears, a warm neck pillow, cool shades, pearls of wisdom on the ceiling monitor and the arm and hand massage. I recently had the pleasure of having Tamela (I hope I got her name correct) at the other end of 'the chair' helping me further relax with a touch that truly made everything going on in that room melt away. Her massage is unlike any other I've experienced. I could have gone through a 4 hour visit after this experience! Thank You to ALL staff and Dentists here at the ACCD :)

I went there to get veneers. During my consultation, Dr. Cooper told me he could do my case, and we…read morediscussed placing veneers on my upper 10 teeth. At my next visit, I received my temporary veneers. I immediately told him they looked too big for my mouth. He told me not to worry and said the final veneers would look smoother, smaller, and more natural. The next day, I emailed the coordinator to explain that I wanted a natural look -- not bulky, not too long or too wide -- just similar to my original teeth with a small upgrade. I already had beautiful teeth, but as I got older, I had some discoloration. The response I received was simply, "Thanks for letting us know." I also called Dr. Cooper again and told him I did not like the temporary veneers and asked him not to make the final ones bulky. He again told me not to worry. Four weeks later, I went back to receive the final veneers. They placed them with temporary cement and asked how I liked them. I told Dr. Cooper they were too big for my mouth, too long, and uneven -- the left side looked bigger than the right. I clearly said I did not like them. He told me he could not change anything and that we needed to cement them permanently. I felt like I had no choice, so they were permanently cemented. After that, I felt terrible. My speech changed because the top teeth were too big. When I talk, I sound different, and I sometimes struggle to pronounce words clearly. When I eat, I have to be very careful. I experience daily discomfort, nerve pain, and gum irritation because of the poor work. I have now spoken to four other doctors for second opinions. All of them said the veneers are definitely too big and bulky, and that is why my speech has changed. They also said the unevenness is due to poor work. I paid a lot of money for this treatment, and now I am paying even more to fix the damage. I lost my confidence, I am in pain, and I feel like Dr. Cooper ignored my concerns and did not listen to me. This has been a very painful and disappointing experience for me

If I could give it 6 stars I would! I have been scared to death of dental work for YEARS. But I…read moreknew I eventually needed to go and get some long overdue work done. I researched and really liked the "feel" of Atlanta Dental Spa. Their "No Judgement" attitude is what I liked the most. I walked in the front door (BIG step) and Tiara took such great care of me. She is so sweet!! After x-rays and scans, I met with Dr. Gandhi who was very understanding of my fear. He was gentle and explained everything that needed to be done and what those options were. It was scary looking at all that was needed, but they offer sedation dentistry and that's what I did. After a good couple of hours of being "consciously knocked out", Dr. Gandhi, Whitney and Britney got the work done! I left being able to smile showing my teeth for the first time in years! But more so, correcting the things that could affect the rest of my health. After I got home I did NOT have ANY pain which is saying a lot as I had a ton of work done. They said that days 3-4 might be the worst for pain, but there was NONE. And that's taking nothing but ibuprofen. The advancement of dentistry is amazing. More than that, finding a dental office that treats you like family, sees you at your scheduled time, offers you neck warmers, blankets, headphones with your choice of music...but most of all truly cares about your patient experience. I'll keep my mouth healthy at Atlanta Dental Spa-Highlands and Dr. Gandhi is my dental guy going forward! (Also thanks to Tiffany who helped answer my financial questions!)

Dr Hamilton is an amazing doctor and I'm happy to find a physician who cares about his patients…read more Beautiful office with wonderful staff members. Highly recommend.

Straightforward! They did not try to up-charge anything for my husband or me. Really a good…read moreexperience. Nice people, good technicians, clean and large office and rooms.

Dr Freeman is not my normal dentist. Mine was closed for the week between Xmas and New Years. They…read morewere open and had these great reviews. I came in and they welcomed me at the door. They had everything ready and saw me quickly. A crown had fallen off and I needed it put back on. Well the tooth had rotted and I had an infection too. He explained everything well and I was out very quickly. I may keep going to this dentist.

My family had a very stressful experience with Aesthetic & Implant Dentistry of Atlanta. My mom was…read morereferred here for extractions and implants and was quoted around $75,000. From the first visit, the focus felt heavily on financing--she was encouraged to apply with multiple lenders, and surgery was scheduled within days. The office contacted her repeatedly during the weekend, including in the evening hours, and asked her to set up online banking access so they could see what she could put down. Once I became involved, the finance person and dentist stopped answering calls and did not respond to voicemails. She chose not to proceed and attempted to confirm she would not be charged; after that, communication stopped. She then received a $12,000 CareCredit charge, and the doctor was paid despite no surgery being performed by Aesthetic & Implant Dentistry of Atlanta. We are in an ongoing dispute with CareCredit/Synchrony, which has treated the charge as valid based on signed intake/treatment plan/financing documents, without confirming that the procedure actually took place through clinical documentation (for example: procedure notes, anesthesia record, extraction/implant charting, implant serial/lot numbers, radiographs taken day-of, dated post-op instructions, or other records tied to an actual date of service). We have filed a criminal complaint with the Cobb County Sheriff's Office. Please use caution, ask detailed questions before authorizing any financing, and consider getting multiple opinions/quotes.

(Warning‼ to Potential Clients! 1-Star Review…read more I am sharing my experience at Aesthetic Implant Dentistry of Atlanta to warn potential clients--especially those on a budget or relying on financing--to research carefully before choosing this office. I originally applied for a loan through their office for a procedure I specifically requested. After the loan was approved, I was later informed by Dr. Motoban that the procedure would no longer be possible. In spite of that, the finance company had already paid the office, and I was now obligated to repay the loan for a procedure I was no longer getting. When I requested that the loan be canceled in August, the office stopped responding. For nearly three months, they gave me the runaround and avoided assisting me in any way to rectify the situation. During this period, I was forced to pay on a loan I could not use, while the office refused to cooperate with the finance company to cancel it. My calls were screened, and messages were ignored by the office. I live an hour away, so the only way to get any type of response was to show up in person unannounced. I went into this process very insecure about my smile. They took advantage of that and knew it would fuel me to follow whatever they suggested in order to get approved for a higher loan limit. Once that higher loan was denied, they ceased all communication with me entirely. It wasn't until I began pursuing professional outside options that the office suddenly claimed everything had been an "oversight." What they refused to resolve for nearly four months, they completed in ten minutes once outside pressure was applied. When I finally went to the office in tears, the office manager's "NEW‼ assistant (Mrs. Morah) who had just started and was not involved in the earlier communication--showed genuine kindness and empathy toward me. I shared with her how this experience had terribly affected my credit. Sadly, Dr. Motoban refused to honor my cancellation request and even instructed her not to give me a receipt after I mentioned the possibility of legal action. Based on my experience, I strongly encourage potential clients to read reviews carefully, ask questions, and be cautious--especially if you are working with limited finances or relying on payment plans. Patients deserve transparency, honesty, and respectful treatment from start to finish.

I had an excellent experience with Dr Refai and her entire staff. From the moment you set your…read moreappointment onwards, they are incredibly helpful and kind. Her office is state of the art and she takes great pride in her work. I couldn't recommend Dr Refai and Magnolia Dentistry more!

I'm truly happy I found this dental practice. Being new to the area, it's stressful to find all new…read morehealth care professionals. I knew I wanted to work with a woman dentist. I've found that generally I get better care from medical professionals who are women. Using that as my guideline I was very happy to find this practice that takes my insurance. The office is newly opened with state of the art equipment. Spa like colors and massage dental chair help you ease the anxiety of having your teeth cleaned. Dr. Refai and her staff are personable and professional. No pressure to have unnecessary cosmetic procedures. No hidden fees or pricing. Making the appointment and filling out the forms online was also a breeze. I'd highly recommend Magnolia Dentistry for anyone looking for a new dentist.

(1/5 stars) I had a…read morevery disappointing experience here.The front desk staff was unhelpful and unorganized, which led to long wait times despite having an appointment. The dentist seemed rushed and didn't take the time to explain my treatment options clearly. Additionally, I was overcharged for a service that my insurance was supposed to cover, and getting a refund has been a hassle. I expected better professionalism and care, but unfortunately, I won't be returning. I hope they improve their customer service and communication in the future.

Beware of the unprofessional and inaccessible doctor, staff and office management - they have no…read moreonline system for appointments and require you to call, and are often shortstaffed and from all indications, appears VMs frequently missed. In January, I called repeatedly to schedule an appointment and left VMs (during working hours). When I finally got an assistant on the phone, she told me she had not got my VMs, but she told me they were shortstaffed (which would appear to make the case for an automated appointment system). I finally had an appointment on a Monday. Coming out of a work trip the week prior I got a URI traveling back on Friday, and called over the weekend to let them know of my URI and my inability to make my appointment. I woke up Monday to several missed calls about my "missing the appointment". I called immediately, indicated I left a VM and was out sick, but was rudely treated on the phone, told they didn't receive my VM, and then sent a bill for $100 for a missed appointment - while I was OOO for 3 days ill that week. If they had a proper online system, I could have rescheduled immediately on Saturday. And I have repeatedly had to follow up to VMs - which are untraceable. The doctor is inaccessible and apparently incapable of managing a professional office. Needless to say, I will fighting the $100, given I have iphone records of my phone calls, and will be switching dentists to one who makes it easy to coordinate with them.

I have been to the dentist more times than I would like this year but I keep returning for my…read moreappointments. The staff are friendly and they are also the reason my insurance covers most of my treatment. They informed me my provider had better plans than what I had originally. My hygienist Rebecca was amazing. She was very thorough and explained everything so well. My treatment plan and how it affects me and my health. When I get treatment they offer me a list of items I can have such as a blanket, water, the remote to the tv and several other items. They provide me with glasses for my treatment and a hot towel to clean my face. I definitely don't mind visiting the office when I typically go running.

The level of incompetence experienced from this office is like nothing I have ever experienced…read moreanywhere before, regardless of industry. Either they just don't care or the left hand has absolutely no idea what the right is doing. Everything looks great and I suppose is intended to be impressive with all the latest tech etc. but when a customer experiences as many issues, mishaps, lack of communication, etc. as I have, then none of that matters. I would encourage the office to focus on the level of service provided to your customers and a little less on having all the latest gizmos. Anyone that believes any of that matters while delivering the poorest customer experience ever (what a title to inherit) is sadly mistaken. I literally picked the office due to the glowing reviews but I would advise anyone who likes to avoid hassle and headache to absolutely stay away. Involving the office manager has not seemed to have made the least bit of difference either. I cannot wait for my treatment to be done (IF that EVER happens) so I can find somewhere else in a hurry. The ONLY thing they have done well is to accept payment and it was all downhill after that.