Dr. Estep is awesome. She listens and is attentive to her patients. Her technicians and assistants reflect her same interest in her patients. Intown Smile Studio is the dentist's office that will change the way you think about what it means to go to the dentist. Front office person is delightful. Highly recommend Dr. Estep and Intown Smile Studio! read more

I've been to two locations, Decatur and Piedmont. Decatur staff was friendly and I had a decent experience. Both locations or franchise itself look for ways to charge you out out pocket. I don't see where they are for the patient/customer. $100 per tooth/filling for a child??? No way. Not to mention I was only scheduled to see a doctor without a cleaning at the Piedmont location. What a waste of time. Who visits the dentist just for X-rays and no cleaning??? Looking for another facility to do business. read more

The Dr and dental staff are great, but the back office experience is terrible. Expect to pay out of pocket even if your insurance covers the reason for your visit. I almost felt like I had been the target of a scam after my last visit. I won't be back and wouldn't recommend them to anyone. read more

i should to research more about this practice and read reviews. my husband recommended this practice that he used for years. A dental hygienist took 17 X-rays as a first time patient, recommended to me to buy the same product that my husband has, when a doctor came and told me the same diagnosis as my husband has , offered the same treatment and mouth wash . it make me laugh inside . After this a doctor said that I have only one option : Deep cleaning IF a busy dental hygienist has time for me!!! i feel sorry for a nice reception person, she was extremely nice . deep cleaning cost out of pocket $560 , a doctor declined to discuss with me again my opinion and then I told she refused to give ok to set up an appointment for regular cleaning that covered my insurance. i said that i the patient and I have my own choice .... in this practice is only the doctor choice. read more

Dr Estep comes from a very successful practice Atlanta Dental Spa that she co-owned (Roswell&Buckhead) and now brings that special attention and expertise to good ole Midtown. How lucky are we?!! Meeting with her was impromptu and random. She immediately embraced me! Our meeting ended with a big hug. I instantly knew she was going to be my favorite dentist ever. My first appointment was a comprehensive consultation. You'll spend a couple of hours there taking pictures, X-rays, and chatting with her and the hygienist. I loved how thorough everything was and really appreciate them taking the time to listen to my concerns and coming up with a game plan to get my the very best smile possible. I also had a painless deep cleaning with Deb who is the best hygienist! She's so personable and knows her stuff. My second appointment was with Dr Estep. I got those nasty mercury fillings out and it's was absolutely painless. I was able to catch up on Mad Men on Netflix. She utilizes all of the latest technology to make everything easy, fast and efficient. Overall, if you're looking for someone to give you exceptional service, laser focus on your health and wellness before anything else and can give you the smile you have always wanted, then go here. It's beyond the best decision you'd ever make. Payment is expected at the time of visit. Most insurances are accepted. They have financial options like CareCredit that can help you get the care you want and need that day in the form of monthly payments! ;-) read more

Intown Smile Studio - Then benefits of alkaline water are huge and it's served here - Cosmetic Dentists Near Me - Atlanta, Georgia

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For starters, my son had an accident and busted his mouth on a tile floor. We went in and they were supposed to send him an antibiotic in. It took 1 week for them to call it in for him after multiple calls to the office. Which made it to where he wasn't able to get his teeth done on the date of his appointment. I spoke with the call center they made his appointment. I speak with then today and they changed his appointment again and didn't notify me at all. It's absolutely ridiculous. When you seriously think your trying to get help and have to remind the dentist to call in an antibiotic as well as call and them give you another date when you take off for the initial appointment they stated at first & it be a completely different date it's absolutely unexceptional. Worst dentist I've ever experienced. read more

Don't pay them in advance. They won't finish the work, address your concerns once they've been paid, treat you decently, schedule you in a timely manner, or refund you. They took my money z and didn't care to provide me the appropriate treatment I paid for. Absolute thievery. read more

I read reviews before making my dental appointment with Dr. Susan Estep and the homework paid off! The office is modern and clean. The staff were all super helpful, responsive, and personable. And the dentist took her time to discuss all the issues and her treatment plan. I have found my Atlanta dentist. read more

Highlights for me: 1) Easy & FREE parking at the Plaza Midtown 2) Beautiful office including TVs on the wall and ceiling (yes ceiling) of every room equipped with Netflix and a Roku headset just for you :) 3) Very sweet staff. I felt welcomed at all 3 of my appointments. Ask for Mo! 4) Dr. Estep is a pro. She spent so much time with me during my first consultation and identified things two other highly rated dentists in midtown missed Thank you! read more

Don't pay a large amount upfront they won't finish the work. They left me with a crossbite and refuse to fix it or respond to my questions

An excellent experience!! I love when I have appointments with them. The entire staff is amazing!! Dr. Estep is a gem! She makes you feel right at home and her knowledge gives you the confidence that you are in the right hands. Katie Dean is fantastic. She is helping me with my Invisalign treatment and I can't express enough how graceful, professional and kind she is. Bedside manner is beyond words! The facilities are bonkers!! Everything is top-notch and no stone was left unturned here! Don't worry about someone trying to oversell you, either. They provide and address the services you are interested in and only suggest what they absolutely believe is appropriate for your case. So glad I found them!! read more

I had the best experience ever today with Intown Smile Studio. I have a serious phobia of dentists and they did everything to make me feel at ease. I did not feel any pain what so ever- probably got around 5 numbing shots and didn't feel anything. They offer nitrous oxide and prescribe Xanax for extra anxious patients. I was tucked in with a blanket and neck pillow with lavender essential oils and felt super safe and comfortable. I will be recommending them to everyone!!!! Side note- they also offer Botox for teeth grinding and forehead lines. read more

I've been seeing Dr. Estep and staff for about a year now. They are lovely people who are gracious, kind and helpful. Yesterday around 4pm I took a nasty fall on a scooter and chipped my tooth. These miracle workers fit me in and did an incredible job repairing it. It actually looks better than before I chipped it. I honestly can't recommend them more. It's difficult to find people you trust implicitly, and I have found this practice to be honorable and prides themselves on the highest standard. read more

I went there the other day, and i refuse to go back again. I had a filling done and felt chronic pain, i had tears running into my ears most of the time. I was clutching my ring so hard, I could've broken it. This is trauma i refuse to relive read more

My first visit was yesterday and after a very thorough and comprehensive visit I am happy to report that I feel I have found the best fit for me here in Atlanta! Dr. Estep is warm, welcoming and humble and offered to work with my oral surgeon out of country to ensure I have the best care available! My hygienist Lacey is an AMAZING coach.. knowing when to ask questions and LISTEN before recommending the precise tests and services that would appeal to me personally and based upon my history and experience! Couldn't be more impressed with my first visit and look forward to the findings of the oral microbiome testing that they offer! The office is clean and modern and offers Kangen alkaline water as well as fair trade, organic coffee and holistic/integrative health magazines to read but you won't have time.. the time spent in the office is with caring practitioners who care to get to know you! So happy this office has finally opened in Atlanta, it's not easy to find truly patient-centered professionals! THANK YOU!! read more

In the quest to perfect my smile, I consulted with several dentist offices about having veneers placed. Upon arriving at this office, I was immediately taken back by how gorgeous the office is. Very modern and relaxing--they even have tv's in the ceiling and give you warm neck pillows! After finally meeting Dr. Estep, I knew my search was over. I have never met a dentist this caring! Dr. Estep listened to my concerns and made me feel as if I was the only patient she was treating. This is the level of service her entire staff provides. They made sure this entire experience was pleasant and dare I even say... FUN? I am elated to say I finally have the smile of my dreams! read more

The service is fast and efficient have reasonable prices and they take the necessary precautions to keep you safe

I have never been to a dentist that was more genuine than this group. From the moment I walked in the door, every person I encountered treated me like I had been a faithful patient for years. It was so nice to have each person take a genuine interest in me as a person as well as my oral well being. Everything was so smooth and painless (literally). My cleaning was like getting a mani pedi on my mouth. Literally can not wait to go back - and I know no one ever says that about the dentist. read more

I'm very picky when it comes to dentists and Dr.Estep is the real deal. She's easy to communicate with, honest, and fair. And her work is outstanding. Her staff is extremely pleasant and always available. The new office is gorgeous. Can't say enough good things about Intown Smile Studio. Felt compelled to write this review and I normally never do these things! read more

I'm not sure where to begin. Let's start with the office. Omg it's so pretty and doesn't feel like your typical intimidating dentist office. It's more like a spa setting. I felt very comfortable as soon as I walked in the door. The decor is beautiful and it's extremely clean, which is a must for me. I love love love the team! They are so friendly and non judgmental. They mapped out an entire plan for my healthiest possible smile. The technology Dr.Estep's office has is outstanding, there were honestly things that I didn't even know existed. This is truly a place that cares about you and your mouth. I call them the mouth saviors. It didn't hurt and most importantly they are all about working from your mouth health to your body health. They don't use mercury fillings or anything else that has a negative effect on your teeth. Everyone is so nice and truly works on your mouth like you are their only patient. I never felt rushed, I never waited to be seen, I never felt like the work was mediocre, and they give you great at home tips/treats to care for your smile. I love them, as long as I'm in Atlanta this will forever be my only dentist office. I wish more people knew about them, this is truly a hidden gem. Thanks guys you're transforming my smile and confidence! P.s. If you're nervous about going to the dentist, they have heated neck pillows, flat screens where you can watch Netflix's, and this isn't an invasive dentist office. The technology and office itself is very modern. Do your mouth a favor and switch dentist lol read more

Love this dentist! I felt so welcomed! The staff are superb! Best dentist office I have ever visited! This is my new dentist family!

Having worked in the Dental Industry for a number of yrs, I honestly always overly judge dental practices, but I have to say that Dr. Susan Estep's Practice & Staff were impressive, both clinically and personally - I would definitely recommend! read more

One of the best dental experiences I've had. Hygienist Julie was very professional and thorough. Would definitely recommend to others.