Enjoyed a quiet pedicure in downtown Montpellier. The spa is very neat and clean - the ladies…read moreare very professional and my toes were pampered and ready for vacation. The prices are reasonable and I like the online scheduling.

0/5 Stars. Adding so…read moremuch salt I could kill a slug with this review. First off, I love a bit of cultural sass, so I already knew I was going to get some attitude for walking back in and asking them to fix the absolute tragedy they put on my hands. second, I heard Mary was good but obvs she had no openings. I took whoever was available. Big mistake. To preface: I'm visiting family in town and typically do my own Gel-X nails at home, and my cousin is a nail tech...so I know proper protocol and was just going in for a quick, fresh gel polish appointment. No extensions, no frills, just simple polish. Here's the rub: The first tech finished the entire "manicure" in under 40 minutes. At first, I was like, "Omg great, that was so fast!" Then I got outside into the blazing sun. These puppies looked like I'd been surviving in the wilderness for two weeks. The polish was a good 1/4 inch away from my cuticles, and the sides were completely flooded with sparkles and polish on my skin (which they just casually cured under the lamp instead of wiping up). I haaaaaate confrontation but I went back in and showed them the mess. One tech looked me dead in the eye and told me I was "just complaining." That pissed me off. Uh, yes, ma'am, I am! Look at it! I wasn't even trying to embarrass anyone, but she said the first tech stayed so far away from the cuticle to "prevent flooding and damage" like she was doing me a favor. Proper prep work and pushing cuticles back is Day 1 of nail school. The entire reason we pay professionals is so our nails don't look like a Walmart DIY project gone wrong. I literally walked out of your door 5 minutes ago and my hands already look like they need a fill. I would have happily taken a refund for the 40 minutes we both wasted, but instead, the other tech sat me down, buffed them off, and started redoing them--using my hands as a live, emergency tutorial to teach her coworker how to actually paint a nail and do cuticle work. She explained to her a few times how to do cuticles. Which was great, because I've been a beginner too, so I get it. But I was already pissed off for being called a complainer. Look, I'm all for a learning experience and no shame at all to these ladies besides doing work that isn't good quality and sassing me. I was once a young cosmetologist myself (now I'm an old one ), so I remember the youngling salon days. But do NOT get sassy with me and act like I'm crazy for your salon's terrible work. And the grand finale? The second tech's "expert" redo was still below par. In her rush to file the gel off my skin, she filed the corners right off the sides of my nails, leaving me with naked, raw edges that are ready to snag on my luggage. I'm over it. If you don't know how to do basic nails, don't run a salon. Save your money and learn to do your own gel nails at home! It's super easy and you'll save the hassle places like this cause. I'm off to Walmart to buy some holographic glitter polish to fix this disaster myself.

I made an appointment to see Joy Robacker as she specializes in curly hair and braids. I've been…read morelooking for that and was thrilled to find it in Waterbury. As soon as I sat down, I knew I was in the right hands. She took the time to really look all over my scalp and hair to determine what would be best in terms of trim, plus also giving me tips on how to do proper care at home. She was gentle at the sink and even after, when detangling my hair, asking if the tension was okay or if I needed gentler touch. She did a phenomenal job making my curls pop. That's a gift. I bought the hair masque she recommended and booked my next appointment. I see she does manicures and pedicures, too. Definitely will book the latter after ski boot season! The salon was super clean, modern, and has a great array of products and services. They have excellent COVID procedures in place as well. She's a gem and I highly recommend both her and the salon.

Jodi is the best! She is clearly passionate about doing hair and she is so skilled at it too. She…read morewashed my hair with some amazing smelling products and recommended a type of product that works for my hair type. I can't stop touching my hair, it is so soft and beautiful! I am so excited to have found a new hair salon since I've moved to Waterbury!

I went to this business throughout the summer on multiple occasions to get color and a cut and…read morehighlights. They over charge A TON. Never in my life until I went to posh have I paid over 250 dollars for highlights and a cut... I had an appointment scheduled for November 9th I called and messaged the hair dresser personally to cancel the appointment on the 7th simply because I cannot afford the amount they charge. They have a 48 hour cancellation policy I called and texted the stylist 2hours outside this policy and she charged me 190 bucks and REFUSED to refund me. She said if I called 2 hours earlier she would have or if I agreed to reschedule she would give me half my money back. It wasn't until I told her I did not want to rebook that she charged me. I messaged the Facebook page to get in touch with the business owner who never responded. I then called the salon today and the owners assistant refused to let me speak to the owner about what happened. While I understand policies are in place it was extremely unprofessional of the stylist to tell me she understands things happen and then to go and charge me almost 200 bucks. Had she only charged 50 I wouldn't have minded. These actions reflect badly upon posh as not only a business but as human beings..... when someone is kind enough to call you and personally tell you that they are canceling due to finical barriers and you go and claim you understand then still take their money that's just degrading and disgusting. All I was told from the "assistant" was that "This is a very strict policy and everyone here has paycheck to make" and that "I won't listen to you call a stylist names" Mind you not once did I call names I said her actions were Grimey and unbecoming and unappealing. Not once did I even say the work she did on me previously was bad in the slightest. This is simply about affordability in a very terrible economy and about price gouging. Not once did the stylist or the assistant even attempt to resolve the issue for me not once did they even apologize either. The fact that a 2 hour gap is all that mattered says a lot to me about the lack of compassion and professionalism of this business Please see pictures attached for evidence

Desiree Simona did my hair for my sons wedding. I live in Washington DC , and my hair had turned…read moreso yellow, from the sun, and several highlights from growing it out ! She did such an AMAZING job getting out all of the yellow ! When I showed up for the rehearsal dinner, I actually got compliments that I looked 5, 10 years younger, and some people didn't even recognize me ! She is so good at what she does ! She definitely is more than a beautician, she's a magician! Love you girl and so does my husband!!!

Jenn was amazing! She has so much expertise. Her manner is so welcoming, warm, and kind. It's…read morereally wonderful to find someone with so much knowledge in this area. The environment was lovely, and I've already made another appointment to return. She recommended a product which I bought from her and it did exactly what she said it would do. What a blessing! I have had facials all over the place at some of the best spas, and I can honestly say that this was probably the best facial I've ever had.

Excellent experience! I appreciate the time she spent with me to create the best plan to meet my…read moreskin care goals. The facial was amazing! It was so relaxing and took away some of the redness I had lived with for years. I highly recommend Pro Skin Studio and I definitely will return.

Have been seeing Denise for a couple years now! She does such a great job!! Such a great person!…read moreDefinitely suggest booking with her! The Salon itself is gorgeous, great vibe and great products!

I went to this salon for a trim. The environment was pleasant, so I didn't mind that they were…read morerunning a little behind schedule. They offered me a cup of tea while I was waiting, which I appreciated. While the stylist was very pleasant and the hair cut wasn't bad (and not much more expensive than a chain like Supercuts), the bangs were uneven and not as I requested. I went home and trimmed them more to my liking, as it was clear that the stylist wasn't much of a perfectionist and I was nervous about them becoming too short. Overall, I was impressed by the presentation and vibe of the salon, but the haircut was underwhelming.

Jen is a great person and fantastic at what she does. Her hair-cutting abilities are top notch and…read moreshe's open to playing with funky colors. If you're looking for a salon that's genuinely off-beat, this is the place to go.

This salon is very clean and welcoming. The owners are very kind and attentive. The end result of…read moremy service was great. However, as someone who regularly gets service at a number of places in and out of state - $57 for a gel manicure is not reasonable in my opinion. When I made the appointment I was asked- "what's on your nails now?"- which would have been the perfect opportunity to explain their very unusual approach to pricing. They charge $15 to remove existing polish, and $42 for new gel polish. I requested a manicure but really all I got was removal of my existing gel polish, and reapplication of new gel polish. No cuticle work at all.

The Best. I will only go here now. Michelle and Stuart are honest and amazing at doing their very…read morebest ALWAYS. I will recommend them over and over again. It is worth booking in advanced for your appointment. Cleanest nail salon I have ever been to. I would rate this 10 stars if I could.

Second time here. Always something broken or out of order in the spa and maybe they tell you before…read morethe reservation and maybe they tell you when you show up. This time " jacuzzi women's and jacuzzi mens both non functioning. Check weather outside as jacuzzi and pool will close if thunder. Finally, no one really monitoring the spa are so if a large loud group comes through and leaves a huge mess of drinks and food and trash. You might be the one to deal with it (eg no where to put your things, too many dirty drink glasses on vanity no where to sit or find a quiet spot. Not really a "Spa" feel as a result. O heads up if you are looking for quiet and relaxing. This is not it. If you want big family reunion bridal, or mom's weekend away. This might be your spot.

So it took me a month to wrap my mind around writing this review.The people at the spa are…read moreextremely friendly and helpful with products and activities,they deserve a five.I took my daughter for her first message and spa experience since she's finally over 18 years old.The spa is spacious and pretty clean nothing breathtaking or spectacular.I usually don't say how much money I spend but I will in this, I spent over a thousand dollars. I was not offered water,tea,or coffee like other high end spa's offer actually almost every spa! On that note I'll finish this topic with saying I saw another customer given a glass of champagne, that would have been nice.My daughter enjoyed her swedish spa treatment. I had the longest message they offer the girl was extremely nice but I didn't enjoy her sticking her fingers in my ears or squeezing my lymph glands under my armpits! I actually told her how much it hurt and she did it again! To top this unusual treatment I have very curly hair and she kept going through my hair as If I had straight hair.If you have curly hair you know how painful this is.I ended up in pain for weeks from my underarms I had to go to the doctors twice! My word of advice is tell them straight out don't squeeze under your arm, don't stick fingers in your ears and just leave your hair and I would say scalp alone. I did enjoy the products I purchased.