Enjoyed a quiet pedicure in downtown Montpellier. The spa is very neat and clean - the ladies…read moreare very professional and my toes were pampered and ready for vacation. The prices are reasonable and I like the online scheduling.

0/5 Stars. Adding so…read moremuch salt I could kill a slug with this review. First off, I love a bit of cultural sass, so I already knew I was going to get some attitude for walking back in and asking them to fix the absolute tragedy they put on my hands. second, I heard Mary was good but obvs she had no openings. I took whoever was available. Big mistake. To preface: I'm visiting family in town and typically do my own Gel-X nails at home, and my cousin is a nail tech...so I know proper protocol and was just going in for a quick, fresh gel polish appointment. No extensions, no frills, just simple polish. Here's the rub: The first tech finished the entire "manicure" in under 40 minutes. At first, I was like, "Omg great, that was so fast!" Then I got outside into the blazing sun. These puppies looked like I'd been surviving in the wilderness for two weeks. The polish was a good 1/4 inch away from my cuticles, and the sides were completely flooded with sparkles and polish on my skin (which they just casually cured under the lamp instead of wiping up). I haaaaaate confrontation but I went back in and showed them the mess. One tech looked me dead in the eye and told me I was "just complaining." That pissed me off. Uh, yes, ma'am, I am! Look at it! I wasn't even trying to embarrass anyone, but she said the first tech stayed so far away from the cuticle to "prevent flooding and damage" like she was doing me a favor. Proper prep work and pushing cuticles back is Day 1 of nail school. The entire reason we pay professionals is so our nails don't look like a Walmart DIY project gone wrong. I literally walked out of your door 5 minutes ago and my hands already look like they need a fill. I would have happily taken a refund for the 40 minutes we both wasted, but instead, the other tech sat me down, buffed them off, and started redoing them--using my hands as a live, emergency tutorial to teach her coworker how to actually paint a nail and do cuticle work. She explained to her a few times how to do cuticles. Which was great, because I've been a beginner too, so I get it. But I was already pissed off for being called a complainer. Look, I'm all for a learning experience and no shame at all to these ladies besides doing work that isn't good quality and sassing me. I was once a young cosmetologist myself (now I'm an old one ), so I remember the youngling salon days. But do NOT get sassy with me and act like I'm crazy for your salon's terrible work. And the grand finale? The second tech's "expert" redo was still below par. In her rush to file the gel off my skin, she filed the corners right off the sides of my nails, leaving me with naked, raw edges that are ready to snag on my luggage. I'm over it. If you don't know how to do basic nails, don't run a salon. Save your money and learn to do your own gel nails at home! It's super easy and you'll save the hassle places like this cause. I'm off to Walmart to buy some holographic glitter polish to fix this disaster myself.

Ly does my nails spectacular every time I come in, she knows exactly what I like and never fails :)read more

I made an appointment for 10am when they open and was greeted and sat down right away as I was the…read moreonly one there with two nail technicians. I needed a gel fill and had a broken nail that was very painful. I was nervous to try a new place but the owner (?) was very gentle with my nail. There is some uneven color and thickness on my nails but she did a good job at listening to my requests in terms of shape. I left happy. The next day my damaged nail snapped off and she had no time for a repair for a couple of days. It has been a week and a half after my nails and they all seem to be coming off near my cuticle. Something I have never had to deal with at other nail salons. I've had a friend get shellac there and they have only lasted a week as well. It was $35 dollars for my gel fill, and didn't last nearly as long as other places.

Jen is a great person and fantastic at what she does. Her hair-cutting abilities are top notch and…read moreshe's open to playing with funky colors. If you're looking for a salon that's genuinely off-beat, this is the place to go.

Seems they rushed through my service. Quality ok.... Salon…read morewas very clean. Not very friendly or personable

I had a gel pedicure done and enjoyed it thoroughly. The lady did a great job, was careful,…read moreattentive, professional and friendly. The salon is very clean and modern, the massage chairs are newer and comfortable, prices are reasonable. I observed many repeat clients entering, chatting with the owner. The atmosphere is pleasant, staff is kind and attentive. I have to admit I was concerned making an appointment there because of the previous not so great reviews but I was very pleasantly surprised with the quality of service and I will visit this salon regularly going forward.

Stylists care about their clients, but Lisa stands out. I had a complex color correction issue…read moreincluding henna, and she did research before I came in for the service. She listened closely, she thought deeply about what would serve me best. The correction was a big success. Four total strangers told me my hair was beautiful. Need I say more?

Gretchen is a wonderful stylist! She did a great job on my color, highlights and cut! I've found my…read morestylist! Yay! Super excited to go blonder and do it the healthy way this time thanks to her expertise! The shop is very clean and it's a nice place to go get your hair or nails done I highly recommend!

brooklyn did such an amazing job on my hair. i asked for full highlights and went back for partial…read morehighlights. i have naturally really dark hair so it's nice that someone could add lightness that was amazingly blended and not overly blonde.

Brooklyn is absolutely amazing! She is very knowledgeable about colors and maintaining hair…read morequality, plus I always leave feeling absolutely beautiful. Highly recommend!!

Have been seeing Denise for a couple years now! She does such a great job!! Such a great person!…read moreDefinitely suggest booking with her! The Salon itself is gorgeous, great vibe and great products!

The shampoo and blow-dry felt rushed and lacked attention to detail. The salon itself seemed…read morecrowded and disorganized, and the overall design could benefit from a thoughtful update.

Went here a few time and Makayla was great! Called today and the woman on the phone was totally…read morerude. I asked to see if she had something around 3 and she said no she had some earlier and then asked how about another day. I said I wouldn't be around and then asked if she had any other times open today and she said don't you listen that is why I asked you if you had another day. Just straight rude.... I hate making appointments but figured it was the thing to do and not just walk in. But I guess I'm off to find someone new to cut my hair.

I was on vacay and in need of a hair trim. Thankfully this spot shares the same building as my…read morehotel. They were able to take me in the same day I called. Very happy with the service (I wish I remembered her name). She gave me exactly the hair trim I needed and she was so friendly. Very reasonable pricing too. I would not mind coming back if I'm back in Montpelier!

Helen is fantastic. Always prompt and nails are on point. She's become my permanent nail tech in…read moreVermont. My nails don't chip or fall off in between sessions, and she always makes sure I like them before leaving. Go to Helen!

I went there for several weeks in a row to get my nails filled and each and every time before I…read morewould come in for my appointment Helen would call me a day before and tell me I was supposed to be there on a completely different day and time and she was never on point with her own schedule and actually blamed me for her mistakes and how she ran her business. If you're a business owner it is not your clients responsibility to make sure that you write down your schedule correctly and put the right information for each person. She got me confused with many people and I ended up having to sit there for a half hour before she was done because she didn't even know I was coming in. If I could give her 0 stars I would. My last experience was me going in for my fill and before it even happened, in-front of two other customers she said to me that I had scheduled two different appointments when that had never happened and made me feel very uncomfortable so I ended up leaving and never went back. Very very poor customer service. She honestly needs to learn better English so she can actually communicate with her clients.

Personalized facial massage with amazing results! Relaxing atmosphere provided by Katie, who…read moreprovided a supportive, caring repartee. Highly recommend this experience!

WOW! This was a facial wrapped in a massage wrapped in a facial! Katie is delightful and her space…read moreis warm and relaxing. And her playlist is great. Worth every penny.