I've been very satisfied with my PT experience here, until this morning. Woke up with a fever and…read moresevere illness and had to cancel my appointment. Sometimes 24-48 hour notice is not possible, but to be assessed a fee for trying to keep their staff healthy is really disappointing. Rigid cancelation polices, especially when working with pregnant patients who can have a myriad of issues arise, can result in loss of business. I'll be looking elsewhere to complete my PT. It should also be noted that while sure, most doctors offices have a 24 hour cancellation notice, most places value the health of their clients and their staff enough to waive cancellation fees when someone is calling with unexpected illness. Helpful to know that income is what really matters to this location! The cancellation policy reminders are incessant, but reminders are sent about appointments after you have already passed the 48-hour mark. For all prospective clients - please consider whether you may ever be susceptible to an illness prior to choosing this location for your PT, they are inflexible and have a much higher cancellation fee than any other practice I have visited across the spectrum of all medical facilities.

This review is not a reflection of the wonderful physical therapists here. Natalie was amazing, a…read moregreat listener, and educated in her approach. This review has everything to do with the inept front desk staff who were unwelcoming and disinterested in you as a person - only interested in money (in my case requiring large payments before a service was rendered and insurance was actually submitted). Kathy, who was the front desk receptionist, was non-communicative. Unbeknownst to me she was allergic to my essential oil and ran around the office peering from behind walls like a caged animal every visit. It was extremely uncomfortable - first being attacked for monies before service rendered, then to being treated like a pariah for reasons not explained. All in all, it was a strange and unsettling experience. Severe customer service training is needed with communication techniques thoroughly reviewed.

Still in the ER for some Wound Care and mostly my Severe Crohn's Disease…read more They deserve 5 Stars, however NOBODY likes being in the Hospital so I completely understand the lower star reviews I am a lifelong vegan, and Good Samaritan provided me with plenty of vegan food and snacks and beverages (see attached photographs) The ER also offers colas (regular and diet - plus many juice cups and flavors like Grape juice for children)... I ate a Peanut Butter and Jelly sandwich suited for children's taste it is vegan! I have to gets home for my dogs and cats, they are just bandaging me up, giving me a prescription and sending me on my way! PRO TIP: lol am a Hospital Pro Yelp Elite You may discharge YOURSELF at ANY time that you like Just sign an AMA form (Against Medical Advice!) Especially useful for those Senior parents whom would like the Dignity of being cared for by loved ones or a Home Caregiver) e.g ( if you are drunk and run into a tree and require stitches etc, you may Discharge yourself Against Medical Advice)

I like going here. It's clean, the towel service is so handy, people who work there are nice. I…read morethink they are fairly priced.

From tables that didn't hold pressure and sank to rusty hinges on the pivot points a bad…read moreexperience, they also had trouble with muscle stimulation machine , one visit they had to bring 3 machines over before finding one that works, then the final straw was not listening I talked to the therapist about pain and swelling that I had but he insisted on going for a full 90 degree bend even mentioned how some people can get to 120, I told him with the bruising and the swelling that the 75 degrees was all I was able to do and that I'm not supposed to go over 90 degrees..... well he pushed and bent I said thats pretty bad and he pushed again...... I got home and iced but needless to say my knee swelled up to the size of 16in softball I had one more visit explained what happened but realized this wasn't the place for me and canceled the rest of my sessions after talking to my Orthopedic Doctor. There were a couple of good therapist there but unfortunately you don't get to pick you are just scheduled and from one not listening to one being 15-20min late I realized that 2 good ones out of the 5 I seen makes a bad experience and that this place wasn't for me

It is okay. But most employees do not do their best. The least they do the better. You got to…read moretell them where to massage you. I would probably find a different business. They have the equipment but you tell if they can use a tool because you KNOW it will work for you. But they tell you some excuses why they do not want to use the tool.

Just finished with Jeremy at doctors of physical therapy. I highly recommend him. He is very good…read moreat what he does and a very nice person.

I was there in June and July for a knee problem. My PT, Amada Butler and her assistant Paulina…read morewere both great. I saw a lot of improvement in my knee function and strength while I was there. I learned a number of new exercises that I added to my daily routine. The videos that show you the correct method and form are excellent. All in All, this was a great experience. I have been to other physical therapists in the past, I would rate this one as among the best.

I've been coming here for a few weeks for physical therapy for a back related issue. Staff is…read moregreat. Facility is clean. Erin, the therapist, has her doctorate in Physical Therapy, and treats every patient on their needs. Progresses through various exercises in stages and gives you guidance on doing safe exercises at home. She's also quite personable too. What's not to like? I wish I'd done this sooner. Highly recommended.

I did not do my homework, and that is my fault. First,when you turn on 59th Street, good luck…read moreseeing the sign to point you in the right direction, it is located BEHIND the sign for 4 Lakes info. I drove around for 20 minutes and finally called. I was told there are designated parking spaces. I suppose there are, they are on the north side of the building, but you have to drive completely around the building to get there. There is parking on the south side of the building and, fortunately for me, the elevator is closer to that parking because the facility is located on the 2nd floor. SURPRISE. The building is a maze, signs with arrows would help a whoooooooooooooole lot. Maybe it is identified better from the north side. Also, be aware there is a Riverbend Drive, Riverbend Place, and Riverbend Lane, that has to make mail delivery a nightmare. Kudos to Craig who really tried to right a wrong and make the situation better.

Irfan is a hard working hands on business owner. His services are thorough and professional. He…read moreschedules his appointments in a manner that allows him to work on or with his patients one at a time. The facilities are clean and nicely lit. He makes sure to clean and sanitize equipment and tables after each patient. I highly recommend Rehabon Physical Therapy for your ailments.

From the owner: Free injury screening with Doctor of Physical Therapy. Locally owned. 15 years of clinical…read moreexperience. See the difference of one-on-one therapy experience. We pride upon our quality and expertise. We value our community members. We thank you for your business. Why live in pain? We are here to help.

I've worked with Dr. Yassen before, so when I injured my elbow, I knew exactly who to contact to…read moreseek relief and restoration. As before, she and Athletico did not disappoint. Dr. Yassen assessed the problem with my elbow and suggested that there might be some other conditions which may have contributed to my condition. We established a plan of care and executed it. Net result; no more pain and full mobility restored. And I learned how to correct a related condition. Five stars!

Just the best. Everyone there is very good at their jobs, all while making you feel comfortable and…read morelike a part of a team that is dedicated to getting you back to fit and able. Already fixed me once. I had a reoccurrence recently and I knew exactly where to go.

Heather was incredibly friendly and warm immediately upon meeting her and her suite was very…read morecomfortable and soothing. The massage was unbelievable!! It is hands down the best deep tissue massage I've ever gotten. I felt incredible afterwards! I'll definitely go back and recommend you do as well!

I have received multiple deep tissue massages from heather and every time I leave feeling…read more amazing! Heather is so sweet and creates such a relaxing experience you'll be sure to enjoy yourself.

I tried a couple of other PT practices for my knee before finding this place, and honestly, none of…read morethem got me anywhere. These folks were different -- friendly, attentive, and actually delivered real results. Wish I'd went to them first! Sarah, Laura and doctor Hassanein are the best bunch in the are!

This was my first experience ever with physical therapy, and it was a very good one. It helped…read moresolve my lower back pain almost immediately. The staff did a great job of explaining how to do the exercises and why, and were attentive and knowledgeable. I like how they adjust the therapy to the individual. They gave me a few sheets of paper with stretches and moves so that, hopefully, I won't need to return. But, if I do, I know Star Physical Therapy will take good care of me.